DVP-CX995V Multi-disc DVD Player Setup
Recently I purchased a pair of these players that were new (and from the looks of them, they looked new). The belts have been replaced and they play just fine. This is our second set of these players, the first of which we got new in 2010. My problem is that I cannot get to the setup portion that will allow me to change the aspect ratio of the video, sound output and other things of that nature. When I select display and go to the toolbox on the bottom, I select custom and get the message "stop playback and retry". Now the movie has been paused, but anything of the settings in the toolbox get the same message. If you are in the folder that shows all the movies, you cannot get to that screen.
Is there any way to do a factory reset that will allow this without using the remote to access it? And hopefully not erase the memory of the labels for the discs that have been installed.