Originally Posted by egoman
recently, my SB 26 which is connected to my LG smart TV the sound goes in and out and frequently will stop in the middle of watching a stremeo and Netflix movie. does anyone know how to fix this?
thanks in advance
When I first bought my SB26, I had my Dish satellite receiver HDMI output connected to the SB26, and the SB26 output to my TV. When it was connected like that, the sound would regularly cut out when ever I used the satellite receiver's 30 sec skip ahead function. When I pressed the 30 sec skip ahead button, the sound would cut out just like you described. Sometimes it would cut in and out, but usually I had to either turn the SB26 off and on, or I had to switch the SB26 to a different input, and then switch back again to get the sound to come back on.
No other piece of equipment that I have has this problem with the sound, so I concluded that the SB26 has a sync problem with the sound (I have read many other people that experienced the same problem with the SB26).
I ended up connecting my satellite receiver's HDMI output directly to the TV, and used the TV's ARC output to send the signal to the SB26. That fixed the problem with the sound cutting out. If your TV has an ARC input, I would suggest that you try connecting it that way. It will most likely fix your sound drop out problem. You will lose the on-screen display, but you really don't need it.
The other thing that you have to consider is whether or not your TV outputs Dolby digital, etc when using the ARC connection. Some TVs convert the digital sound and only output PCM. Even if your TV does that, the difference in sound may not matter that much to you, or may not even be audible, and it might be worth it to not have the sound cut out.