Originally Posted by SnowBob
After I sent my troubleshooting letter to Vizio and they replied that it would be fixed, I got another response from their engineering team telling me that it's normal to have the audio coming in over the other speakers if the focus is on the correct channel. This is what they said:
"Third, we tested this speaker test from Netflix, and you can hear the audio from both L/R rears, but the focus is correct on the channels being announced."
So this is sorta troubling to me if true since it seems like playing a discreet sound channel over every other speaker was a design choice. Unless they reverse their design decision, we shouldn't expect true discrete sound from every channel as on pretty much every other surround sound system.
To the people that have reported hearing 5.1 in movies and games,
Well technically it's working and qualitatively it may not make a difference to you. However, decoding audio like this is deviating from a content creator's decisions. By mixing a channel into every speaker while only retaining the "focus" in the original channel, Vizio is taking away the choice that a sound designer made to have the waterfall sounds come only from the audience's back left for example. If the sound designer wanted every speaker to play waterfall noises at low volume and keep the focus on back left they would have done so. I will reply to Vizio again to clarify if this is true this weekend. I would return and buy another system if there was one that was physically designed as elegantly as this one. The software definitely needs work.
Thanks for sharing your findings!
This is a little troubling, indeed, but I suppose these soundbar systems are designed at those who are relative newbies to home theater, so they 'tuned' them to have a more enveloping 'experience.' Shrug. As has already been said (IIRC), I do wish there was an option to shut this 'functionality' off.
Personally, I am enjoying the system overall since its WAF is much higher than a proper 5.1+ system. I'm using ARC in combo with a Samsung KS8000, which is able to control it without issue. (That makes the misses SO happy
I do hope Vizio gets its act together in terms of software & firmware. I updated the iOS app today and its now unusable (states the app needs to be upgraded
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