So I’ve had my SJ9 for just under a month and am seriously considering returning it as there are a few issues with it that I can’t seem to overcome, most of which seem to be relating to the ARC implementation I think.
1. Lip sync issues of varying severity across pretty much anything connected to it. It is always the video first with the audio lagging behind, so no matter how much fiddling of audio delay that I do on either the soundbar, TV, Sky Q box or Apple TV 4K, it does not make it any better, just worse. My TV (Samsung 49KS7000) has the Sky Q and Apple TV 4K connected to it and then its connected to the SJ9 via the HDMI ARC connection. I have seen lip sync on the Sky Q and Apple TV 4K, sometimes worth than others but always there.
2. When watching either the Sky Q or Apple TV 4K, the soundbar randomly decides that it is going to drop the ARC connection and revert to the optical connection, even though there is nothing connected to the optical connection. I’ve tried changing the input on the soundbar and back again to try and resinstate the connection but it doesn’t work. The only way that I can get an ARC connection again is by turning the SJ9 off and on again.
3. The other issue I have been getting is on the Xbox One S that is connected to the HDMI In port on the soundbar. Every now and again, the video cuts out for 3-4 seconds and then comes back on again. The sound is not affected, just the video, but it is really annoying when either watching a movie or in the middle of a Call of Duty match! It doesn’t happen all the time, its very random.
I am running brand new Amazon Basic HDMI 2.0 High Speed with Ethernet cables throughout so I’ve ruled out any cabling issues. I really wish I could get these issues resolved as I really rate the soundbar for performance etc, but I just do not feel like I am getting a premium experience from this bar.