Official Nakamichi Shockwafe 9.2 and 7.2 dts:x dual subwoofers soundbars thread - Page 164 - AVS Forum | Home Theater Discussions And Reviews
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post #4891 of 5085 Old 08-14-2019, 07:47 PM
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No video! Sorry, but it is a piece of poo with my LG OLED 4K. No video!
This sounds like a defective unit or bad HDMI cable. I use belkin 2.1 cable with my LG and naka and it works no problem. Maybe try different hdmi cable? I know naka is picky with hdmi my 25ft monoprice flicker on and off with naka but my amazon brand works perfectly.
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post #4892 of 5085 Old 08-14-2019, 10:48 PM
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For sale! Naka 2018 9.2.4
Why are you selling it, if you don't mind me asking?
It doesn’t work with Xbox One X or Apple TV 4K
No video! Sorry, but it is a piece of poo with my LG OLED 4K. No video!
Works fine with lg oled.... U either have it set up wrong or there is a defect with the hardware. List you you have things connected and I can try to help as I have an oled and it's working flawlessly
Thanks for the response...

Cables 48gps HDMI 5FT, also tried Amazon 2.1 cable

1) Xfinity cable box to LG HDMI 1
2) LG ARC to Naka ARC HDMI 1
3) Xbox One X to Naka HDMI 2
4) Apple TV 4K to Naka HDMI 3

- Apple TV has a connection test in Setting that fails

- Xbox One X Atmos sound is fine, but video flickers to black screen intermittent. Settings are all passing.

- Xfinity sound gets washing machine sound in middle of shows, have to pause and play to make it stop.

Thanks in advance
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post #4893 of 5085 Old 08-15-2019, 07:57 AM
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Question about firmware update to 3.3 for the 7.2

Hi All,

I've been away and haven't had the time to follow-up on all the experience with FW 3.3 for the 7.2, but decided to try and do the system update this morning. However, I noticed that either this update is way different from the others or something is wrong. The upgrade only seems to update the MCU portion of the firmware and took like 20 sec. Every other upgrade updated all the parameters (MCU, DSP, HDM, TX and BT) and was at least 5 min. Is this everyone else's experience?

Thanks in advance.
Elviso33
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post #4894 of 5085 Old 08-15-2019, 08:38 AM
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Thanks for the response...

Cables 48gps HDMI 5FT, also tried Amazon 2.1 cable

1) Xfinity cable box to LG HDMI 1
2) LG ARC to Naka ARC HDMI 1
3) Xbox One X to Naka HDMI 2
4) Apple TV 4K to Naka HDMI 3

- Apple TV has a connection test in Setting that fails

- Xbox One X Atmos sound is fine, but video flickers to black screen intermittent. Settings are all passing.

- Xfinity sound gets washing machine sound in middle of shows, have to pause and play to make it stop.

Thanks in advance
To get my XB1X to work with my Naka, I had to:
* Turn off 4:2:2
* Turn off both Allow 24Hz and 50Hz
* Make sure that 10bit color depth is selected
* And use certified cables

Not sure why this works for my setup but it did, and I was no longer suffering from the intermittent black screen. And Atmos sounded great in the games I played like BF1 and Battlefront 2. Try it out. Personally, I moved my XB1X to ARC to take advantage of 1440p and 120Hz, and when using 4k I like how great Freesync renders games -- I love my Samsung NU8000.

Cheers and good luck.

Last edited by Jedimaster5577; 08-15-2019 at 08:44 AM. Reason: grammar
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post #4895 of 5085 Old 08-15-2019, 08:56 AM
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Any help here guys???

I have 2 things to figure out.

Setup: 7.2 Nakamichi (2019), Firmware FW32, Apple TV 4k main source of content.

one, my soundbar is switching back to 5.1 on Atmos content on Netflix. I saw the Atmos logo next to the show before but now I see 5.1. I don't know what I made which switched back to 5.1

two, I have some video content on an external drive. If I connect to my TV USB I am not able to watch it since the main channel is from the soundbar. I dont know if I can use the soundbar USB to view content. Apple tv also doesnt have USB.

Please help.
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post #4896 of 5085 Old 08-15-2019, 09:35 AM
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Originally Posted by Kirandeep Karnati View Post
Any help here guys???

I have 2 things to figure out.

Setup: 7.2 Nakamichi (2019), Firmware FW32, Apple TV 4k main source of content.

one, my soundbar is switching back to 5.1 on Atmos content on Netflix. I saw the Atmos logo next to the show before but now I see 5.1. I don't know what I made which switched back to 5.1

two, I have some video content on an external drive. If I connect to my TV USB I am not able to watch it since the main channel is from the soundbar. I dont know if I can use the soundbar USB to view content. Apple tv also doesnt have USB.

Please help.
Have to ask before diving deeper, did you follow the instructions on the Naka site: https://www.helpdesk.nakamichi-usa.c...le-tv-4k-audio ?
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post #4897 of 5085 Old 08-15-2019, 10:18 AM
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Have to ask before diving deeper, did you follow the instructions on the
Yes. All the Audio and Video instructions are done. It was working a couple of days back, but not now.
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post #4898 of 5085 Old 08-15-2019, 12:44 PM
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Originally Posted by Shop2020 View Post
Thanks for the response...

Cables 48gps HDMI 5FT, also tried Amazon 2.1 cable

1) Xfinity cable box to LG HDMI 1
2) LG ARC to Naka ARC HDMI 1
3) Xbox One X to Naka HDMI 2
4) Apple TV 4K to Naka HDMI 3

- Apple TV has a connection test in Setting that fails

- Xbox One X Atmos sound is fine, but video flickers to black screen intermittent. Settings are all passing.

- Xfinity sound gets washing machine sound in middle of shows, have to pause and play to make it stop.

Thanks in advance
To get my XB1X to work with my Naka, I had to:
* Turn off 4:2:2
* Turn off both Allow 24Hz and 50Hz
* Make sure that 10bit color depth is selected
* And use certified cables

Not sure why this works for my setup but it did, and I was no longer suffering from the intermittent black screen. And Atmos sounded great in the games I played like BF1 and Battlefront 2. Try it out. Personally, I moved my XB1X to ARC to take advantage of 1440p and 120Hz, and when using 4k I like how great Freesync renders games -- I love my Samsung NU8000.

Cheers and good luck.
How about Apple TV 4K?
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post #4899 of 5085 Old 08-15-2019, 01:21 PM
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How about Apple TV 4K?
EDIT: Now that I think about it, you need to ensure that video set to YCbCr and not on RGB. RGB seems to have issues with the soundbar outputting video. And Chroma set to 4:2:0.
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post #4900 of 5085 Old 08-16-2019, 08:13 AM
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Okay, I need a sanity check here. I'm using this system (7.1 Pro DTS:X on v3.3 firmware) with my HTPC, connected to my TV with CEC/ARC. I could swear that I had everything working at RGB Full, 12-bit, 60Hz, and Full UHD colors enabled on my TV. Last night I was playing a video in Kodi, which attempted to switch the refresh rate of the TV to match the video, and that's when everything went to hell. Now, I get no picture if I enable Full UHD on the TV. I can no longer set the refresh rate on the HTPC to 60Hz (I get no picture).

I've tried RGB Full, RGB Limited, YCbCr 4:4:4, and YCbCr 4:2:2. I've done the HDMI refresh as outlined on the Nakamichi site. At this point I'm out of ideas (and waiting until 10am PT when their phone support is available). Does anyone have any insight or suggestions?

Vizio P75-F1 | Denon AVR-S740H | Chane A1.5/A2.4 L/C/R | Boston VRS Micro Surrounds | Dayton Sub-1200 | HTPC (Win10, Red Dragon RX 5700 XT, Kodi, MPC-HC/MadVR) | PS4 | XBone
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post #4901 of 5085 Old 08-17-2019, 06:42 AM
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Originally Posted by Shop2020 View Post
Thanks for the response...

Cables 48gps HDMI 5FT, also tried Amazon 2.1 cable

1) Xfinity cable box to LG HDMI 1
2) LG ARC to Naka ARC HDMI 1
3) Xbox One X to Naka HDMI 2
4) Apple TV 4K to Naka HDMI 3

- Apple TV has a connection test in Setting that fails

- Xbox One X Atmos sound is fine, but video flickers to black screen intermittent. Settings are all passing.

- Xfinity sound gets washing machine sound in middle of shows, have to pause and play to make it stop.

Thanks in advance
To get my XB1X to work with my Naka, I had to:
* Turn off 4:2:2
* Turn off both Allow 24Hz and 50Hz
* Make sure that 10bit color depth is selected
* And use certified cables

Not sure why this works for my setup but it did, and I was no longer suffering from the intermittent black screen. And Atmos sounded great in the games I played like BF1 and Battlefront 2. Try it out. Personally, I moved my XB1X to ARC to take advantage of 1440p and 120Hz, and when using 4k I like how great Freesync renders games -- I love my Samsung NU8000.

Cheers and good luck.
Thanks, your answer made Xbox One X video work direct to Naka.

Still no luck with Apple TV 4K to Naka.
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post #4902 of 5085 Old 08-17-2019, 06:49 PM
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So after owning the 7.1 dts-x for 6 months or so, I can't help but come to really find the subwoofer to be poor. It's never really sounds that deep and often rips on really base-y scenes at anything 7+ on the bass settings.


Am I the only one that feels this way? I've only heard ecstatic reviews on these subs but....
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post #4903 of 5085 Old 08-17-2019, 06:53 PM
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So after owning the 7.1 dts-x for 6 months or so, I can't help but come to really find the subwoofer to be poor. It's never really sounds that deep and often rips on really base-y scenes at anything 7+ on the bass settings.


Am I the only one that feels this way? I've only heard ecstatic reviews on these subs but....
I have a 7.2 and found the bass to be a tad too much for my bedroom lol. I reduced it to 5 and still get a pretty solid punch...

If my DSP is set to "Movie", that further enhances bass. I was watching Godzilla on Atmos yesterday, at a volume of 20 and the whole room was shaking at times...
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post #4904 of 5085 Old 08-17-2019, 07:00 PM
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I have a 7.2 and found the bass to be a tad too much for my bedroom lol. I reduced it to 5 and still get a pretty solid punch...

If my DSP is set to "Movie", that further enhances bass. I was watching Godzilla on Atmos yesterday, at a volume of 20 and the whole room was shaking at times...
When you say too much - what do you mean? I mean it can get loud but not a deep sound. Maybe I'm spoiled by my other subs (sbs2000 and my aperion) but I expected more...


I wish I could connect my other sub to this setup and kick this Nkmchi sub out.
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post #4905 of 5085 Old 08-17-2019, 07:02 PM
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When you say too much - what do you mean? I mean it can get loud but not a deep sound. Maybe I'm spoiled by my other subs (sbs2000 and my aperion) but I expected more...


I wish I could connect my other sub to this setup and kick this Nkmchi sub out.
I guess its all relative. I am comparing with other soundbards of the same genre - such as Samsung Q90 etc., and Nakamichi certainly beats them all. I don't think comparing a 700 bucks SW to a soundbar sub that costs less for the entire thing, is really meaningful?
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post #4906 of 5085 Old 08-18-2019, 08:42 AM
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Originally Posted by netjack View Post
So after owning the 7.1 dts-x for 6 months or so, I can't help but come to really find the subwoofer to be poor. It's never really sounds that deep and often rips on really base-y scenes at anything 7+ on the bass settings.


Am I the only one that feels this way? I've only heard ecstatic reviews on these subs but....
Well, compared to something from a dedicated speaker company it's not a great sub, compared to other soundbar subs it's fantastic. It's all relative to the category.
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Looky here!
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I just purchased the Pro 7.1.4 SSE system, but it turns out that I really do want that second sub after all. Is there any way to convert the 7.1.4 into a 7.2.4?
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post #4908 of 5085 Old 08-18-2019, 10:07 PM
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I just purchased the Pro 7.1.4 SSE system, but it turns out that I really do want that second sub after all. Is there any way to convert the 7.1.4 into a 7.2.4?
I don’t believe that’s possible I’m afraid.

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Hello everyone!

I’m going to pick up my 7.1 dts:x tomorrow and had 2 questions I hoped someone could help me out with.

1) I originally wanted the 7.2 but I found a deal on the 7.1 that I couldn't resist. And I missing out on a lot losing that 2nd sub?

2) I would like to avoid using CEC and ARC, just plug my TV cable box, XBox One X, and NVidia Shield directly into the 7.1 then out from there to my BenQ projector. Is that possible and will it avoid a lot of the ARC issues I read about?

Thanks I advance.
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post #4910 of 5085 Old 08-19-2019, 04:58 AM
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Hello everyone!

I’m going to pick up my 7.1 dts:x tomorrow and had 2 questions I hoped someone could help me out with.

1) I originally wanted the 7.2 but I found a deal on the 7.1 that I couldn't resist. And I missing out on a lot losing that 2nd sub?

2) I would like to avoid using CEC and ARC, just plug my TV cable box, XBox One X, and NVidia Shield directly into the 7.1 then out from there to my BenQ projector. Is that possible and will it avoid a lot of the ARC issues I read about?

Thanks I advance.
I can’t answer your first question, since I haven't compared the two systems. Nakamichi marketing will tell you that the bass is less localized and more “balanced” with 2 subwoofers. I suspect that the size and acoustics of the room will play big factor in how much of a difference there is.

Regarding second question, yes, that is the recommended set up. ARC is only needed if you need to send a signal from a TV for a feature you don’t get otherwise from a cable box/streaming box (live OTA TV tuner, Dolby vision capability, etc.). And of course you can avoid CEC by using separate remotes for each component or a universal remote, like a Harmony. My old Harmony 700 IR remote actually works better for the soundbar than the one that’s included (2018 model).

Well, Duncan, he's just this guy, you know?

Last edited by dfkimbro; 08-19-2019 at 05:03 AM.
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post #4911 of 5085 Old 08-19-2019, 09:33 AM
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Originally Posted by sd_smoker View Post
Okay, I need a sanity check here. I'm using this system (7.1 Pro DTS:X on v3.3 firmware) with my HTPC, connected to my TV with CEC/ARC. I could swear that I had everything working at RGB Full, 12-bit, 60Hz, and Full UHD colors enabled on my TV. Last night I was playing a video in Kodi, which attempted to switch the refresh rate of the TV to match the video, and that's when everything went to hell. Now, I get no picture if I enable Full UHD on the TV. I can no longer set the refresh rate on the HTPC to 60Hz (I get no picture).

I've tried RGB Full, RGB Limited, YCbCr 4:4:4, and YCbCr 4:2:2. I've done the HDMI refresh as outlined on the Nakamichi site. At this point I'm out of ideas (and waiting until 10am PT when their phone support is available). Does anyone have any insight or suggestions?
Do you have an option for YCbCr 4:2:0?
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post #4912 of 5085 Old 08-19-2019, 10:28 AM
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Do you have an option for YCbCr 4:2:0?
I do now, with my HTPC going directly to my TV. I haven't checked with the HTPC going through the soundbar, though. A tech from Nakamichi is supposed to be calling me today, so hopefully they'll be able to sort this out. I'm really hoping I don't have to package this thing up to return it...
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post #4913 of 5085 Old 08-19-2019, 04:06 PM
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Does anyone know the forum rules for listing something like the 7.2 for sale? If it can’t be done here is there a different place to do it?
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post #4914 of 5085 Old 08-19-2019, 04:26 PM
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Does anyone know the forum rules for listing something like the 7.2 for sale? If it can’t be done here is there a different place to do it?
Mind if I ask why you are looking to sell it?
I am so happy with mine, just curious.

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post #4915 of 5085 Old 08-19-2019, 05:23 PM
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I do now, with my HTPC going directly to my TV. I haven't checked with the HTPC going through the soundbar, though. A tech from Nakamichi is supposed to be calling me today, so hopefully they'll be able to sort this out. I'm really hoping I don't have to package this thing up to return it...
According to the tech, using a PC as an input isn't supported and won't work. Wtf?! He's going to escalate it to the chief engineer, just in case, but I'll probably be returning it.

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post #4916 of 5085 Old 08-19-2019, 05:27 PM
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According to the tech, using a PC as an input isn't supported and won't work.
Have you tried it? I mean... there's lot of weird stuff that happens with AV gear, but if you set the appropriate video output format on the PC I can't see why the soundbar would know or care that an HTPC is the source. Maybe the tech was assuming you wanted the PC to output 4:4:4?
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post #4917 of 5085 Old 08-19-2019, 05:38 PM
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Have you tried it? I mean... there's lot of weird stuff that happens with AV gear, but if you set the appropriate video output format on the PC I can't see why the soundbar would know or care that an HTPC is the source. Maybe the tech was assuming you wanted the PC to output 4:4:4?
That's what I told him, but he was fairly insistent. I've tried pretty much every combination of RGB/YCbCr, bit depth, and refresh rate.

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post #4918 of 5085 Old 08-20-2019, 05:55 AM
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Does anyone know the forum rules for listing something like the 7.2 for sale? If it can’t be done here is there a different place to do it?
Uh oh now Nakamichi is in real trouble...DavAbq is bailing! Yeah man you (along with myself) have been one of the Naka’s biggest cheerleaders on here...what changed?
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post #4919 of 5085 Old 08-20-2019, 10:47 AM
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Originally Posted by RickD_99 View Post
Uh oh now Nakamichi is in real trouble...DavAbq is bailing! Yeah man you (along with myself) have been one of the Naka’s biggest cheerleaders on here...what changed?
Hi guy! I still think this 7.2 is one of the best sounding systems made... when its not acting buggy. The latest is the loss of audio when changing stations on DTV or FF/REW or even pause, accompanied with a runaway volume control. Changing channels, for example, you may think the volume is low so try to raise it, causing (the silent) volume to increase by double digits. Then realize audio is gone, again, and try to pre-lower (the silent) volume before restoring. But lowering causes (the silent) volume to keep increasing. So restore audio by changing HDMI and back, and it restores at its’ terrific max volume. This really causes severe stress for the dogs, which I just can’t have. Oh yeah, also upsets wife. Now we have pet sitter family coming during wifes’ surgery and I’m going to have to disable the sound bar since someone not familiar with the mess wouldnt know what to do for any of the problems. It has been said the stress in life is not caused by the major problems but the small recurring ones that can easily be rectified.

Its a bummer that things haven’t been straightened out, but if you glance over the other forums you’ll see all of the sound bars as complex as this one seem to have just as many problems. It seems to be an entire industry with a lack of programmers that can as yet handle all of the complexities of the decisions the units make internally and head off potential undesirable outcomes. I’ve been investigating AVR systems and found one manufacturer with an affordable appealing system I may pursue while contemplating decor aesthetics and how I will get wires everywhere.

So thats my long, windy statement. Sorry to bore you but you asked!
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post #4920 of 5085 Old 08-20-2019, 12:03 PM
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Quote:
Originally Posted by DavAbq View Post
Hi guy! I still think this 7.2 is one of the best sounding systems made... when its not acting buggy. The latest is the loss of audio when changing stations on DTV or FF/REW or even pause, accompanied with a runaway volume control. Changing channels, for example, you may think the volume is low so try to raise it, causing (the silent) volume to increase by double digits. Then realize audio is gone, again, and try to pre-lower (the silent) volume before restoring. But lowering causes (the silent) volume to keep increasing. So restore audio by changing HDMI and back, and it restores at its’ terrific max volume. This really causes severe stress for the dogs, which I just can’t have. Oh yeah, also upsets wife. Now we have pet sitter family coming during wifes’ surgery and I’m going to have to disable the sound bar since someone not familiar with the mess wouldnt know what to do for any of the problems. It has been said the stress in life is not caused by the major problems but the small recurring ones that can easily be rectified.

Its a bummer that things haven’t been straightened out, but if you glance over the other forums you’ll see all of the sound bars as complex as this one seem to have just as many problems. It seems to be an entire industry with a lack of programmers that can as yet handle all of the complexities of the decisions the units make internally and head off potential undesirable outcomes. I’ve been investigating AVR systems and found one manufacturer with an affordable appealing system I may pursue while contemplating decor aesthetics and how I will get wires everywhere.

So thats my long, windy statement. Sorry to bore you but you asked!
Wow sorry to hear about your issues but I appreciate the feedback which reinforces my decision to stay with firmware 3.2 for the foreseeable future...

Part of me wants to rationalize these issues as being an offshoot of a small company that is overwhelmed by the complexity of the end user's setups...but I then think of another small company by the name of Oppo that somehow managed to design and build world class DVD/BR/UHD players that put the Sony/Panasonic/Samsungs of the world to shame!

BTW best wishes to you and your wife on her upcoming surgery! Some things are definitely more important than our first world problems!

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