Okay, I held off on saying anything because I wanted to give Nakamichi the benefit of the doubt, but I've had it. After a ton of troubleshooting, I determined that my 7.1 Pro just wasn't going to work in my particular setup (whether due to faulty hardware or my specific use case). I requested a return and was told someone would contact me. The customer service was great until that point. That was three weeks ago and now, after multiple calls and emails, I've still got the box sitting in my living room. I've sent follow up emails, left voicemails, and still nothing. Initially, someone would answer the phone almost every time I called. For the last few days, no one has answered. If I didn't know better, I might think they were avoiding my calls. I don't feel good about selling it since it may be faulty, so now I'm out the $$$ and there's apparently nothing I can do about it.
If anyone has any advice on how to proceed, it would be much appreciated...
Vizio P75-F1 | Denon AVR-S740H | Chane A1.5/A2.4 L/C/R | Boston VRS Micro Surrounds | Dayton Sub-1200 | HTPC (Win10, Red Dragon RX 5700 XT, Kodi, MPC-HC/MadVR) | PS4 | XBone
Last edited by sd_smoker; 09-12-2019 at 10:55 AM.