Samsung HW-N950 Soundbar 7.1.4 Dolby Atmos - Page 67 - AVS Forum | Home Theater Discussions And Reviews
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post #1981 of 3001 Old 12-10-2018, 01:24 PM
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Originally Posted by SkyYYZ View Post
I couldn't be happier with mine compared to the even higher-priced system I came from. It's all in the eyes of the beholder, so I would at least recommend giving it a test drive. With retail store return policies, there is really nothing to lose except your time if you don't like it.
So have you tried to listen to music e.g. via bluetooth and you get good sound from all the speakers? (using surround sound mode and virtual=on)
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post #1982 of 3001 Old 12-10-2018, 01:25 PM
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Originally Posted by Forsberg21 View Post
Return the soundbar. The N950 is a big disapointment. Not even worth 5 Euros
Did you return it yourself as well? What didn't you like about it?
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post #1983 of 3001 Old 12-10-2018, 01:36 PM
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Originally Posted by PlasmaHiDef View Post
If you are thinking about returning the soundbar because of the upmix capabilities of a 2.0 stereo source, this probably is not the soundbar for you. I can't speak for Spotify but Pandora on the ATV sounds good.
Hi. Can you be more specific on why you think it's not for me for mentioning this issue? My plan is to use the soundbar for watching atmos movies from ATV 4K (I guess you mean apple tv with ATV, right?). But I actually listen to a lot of music too, and I think it's a disappointment that the majority of the speakers do not play. Are you using the Pandora app? Do you still hear sound from all speakers if you use airplay?
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post #1984 of 3001 Old 12-10-2018, 01:38 PM
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Originally Posted by SkyYYZ View Post
I noticed that as well, and I think (although I could be wrong) that you need to enable "Virtual Surround" for that effect. I haven't tried it myself, but I recall reading something in the online manual to that effect. Hope that helps.
Hi. I already have the virtual setting sets to yes. Thanks for the tip though.
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post #1985 of 3001 Old 12-10-2018, 02:45 PM
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Quote:
Originally Posted by Dizer View Post
Recently i sold my K950 soundbar and bought a N950 soundbar, it sounds great but i have a few issues:

1005.1 firmware.

In general these issues happen after i've started the soundbar:
- Sound with a black screen
- Black screen without sound

Normally it helps to shut off the soundbar and start it again.

I didn't experience any problems with the K950 soundbar.
Hi,

I may be off topic but i am really looking for and answer/advice.
My k950 is really without issues and to my opinion sounds great.
I might be moving to n950 if the difference in sound quality is there.
Could you please tell me how good is your n950 compared to the k serie.
Thanks.
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post #1986 of 3001 Old 12-10-2018, 03:05 PM
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Originally Posted by bassem77 View Post
Hi,

I may be off topic but i am really looking for and answer/advice.
My k950 is really without issues and to my opinion sounds great.
I might be moving to n950 if the difference in sound quality is there.
Could you please tell me how good is your n950 compared to the k serie.
Thanks.
There are a number of posts in this thread of members who upgraded ncluding myself a very interesting read.
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post #1987 of 3001 Old 12-10-2018, 04:55 PM
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Originally Posted by areomik View Post
So have you tried to listen to music e.g. via bluetooth and you get good sound from all the speakers? (using surround sound mode and virtual=on)
I'm probably in the minority here as I don't use the N950 for music. I am aware that I can connect to Spotify with it over WiFi, but I use other equipment for streaming audio. (2x Bose SoundTouch 30 III & SoundTouch enabled Wave Music System.) I only mentioned the Samsung Virtual Surround mode option because I thought I read that it activates the rear speakers when they're otherwise dormant. Maybe someone can confirm?
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post #1988 of 3001 Old 12-10-2018, 06:09 PM
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Is there a way to manually adjust levels for the rear speakers? I can't seem to find it on the Smart Things app.
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post #1989 of 3001 Old 12-10-2018, 06:27 PM
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Hello folks, received my N950 today and am having significant problems. Basically it seems like it is having major HDMI connection issues, possibly related to HDR video transmission.

Couple of situations:
- N950 connected directly to HDMI-1 (ARC) of my TV (Vizio P65-F1), Playing amazon prime through the TVs app, tried both Jack Ryan (Dolby Vision/Dolby Atmos) and a random non-HDR/non-Atmos movie (Michael Clayton). In both cases the audio has numerous dropouts, like every 6 to 9 seconds it cuts out for like a second. The video is ok.
- N950 still connected directly to HDMI-1 (ARC) of my TV, LG UBK90 UHD Blurayplayer connected to HDMI-1 or 2 of the N950. TV will keep displaying that the soundbar has no input. If I take out the HDMI cable from the blurayplayer on the soundbar side and reinsert it sometimes it will briefly show something and often then it will display a green screen then back to blackness.
- Same as above but connect the soundbar to HDMI 2 on the TV and for that input on the TV disable setting "Full UHD Color". Playing Saving Private Ryan UHD in the bluray btw. Now it works and gives steady Atmos sound and steady video. The TV says it is doing Dolby Vision but since I disabled that full UHD setting I am not sure if it is actually really doing it or if it is just in a non-HDR mode. Sound is a bit out of sync but that is a later worry.
- Connect my phone to the soundbar via bluetooth and play a youtube video: steady sound, no dropouts.

Any ideas what could be causing this / has anyone else experienced this and found a fix? All connections tried with multiple different cables. Both monoprice and rocketfish certified premium HDR cables. No difference in result. Obviously I want to be able to run this soundbar into my HDMI-1 ARC connection and with full UHD color options.

I have not yet attempted a firmware update as I am wary of doing so based on reading earlier messages in this thread. I have no idea what firmware my N950 has out of the box.

Thanks!
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post #1990 of 3001 Old 12-10-2018, 08:47 PM
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You have nothing to lose by installing the latest firmware if you are not getting what you need from the system as it is now. I would install 1005.1 and see what happens as a troubleshooting option. Your cables are new and certified, but if you have any other cables then I’d suggest giving them Just to be sure. It is entirely possible that you received a defective unit. Also, to my knowledge, the UHD setting has no effect on Dolby Atmos.
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post #1991 of 3001 Old 12-10-2018, 08:50 PM
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Quote:
Originally Posted by jrkarp View Post
Is there a way to manually adjust levels for the rear speakers? I can't seem to find it on the Smart Things app.
The SmartThings app doesn’t offer rear speaker adjustment. Press the cogwheel on your remote to cycle through the various speaker zones.
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post #1992 of 3001 Old 12-11-2018, 04:15 AM
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Originally Posted by joeysta View Post
I purchased the N850 and then purchased the SWA-9000 rear speaker extension kit. I got rear speakers for $75 us on sale through ebay. The rear speakers do make a significant difference and I would suggest adding these for the price. They do not include an up firing speaker (the rear N950 included speakers are upfiring) but still add much more dimension to the sound for all content.
Thanks! I will probably get the rear speaker extension kit when they're on sale. I figured out that a corner placement for the tv and soundbar distorted the sound. Listened to some demos after replacing my tv and now I get the hype, it's still very front heavy but finally I can actually hear the atmos outside of the screen, the extension kit will definitely be my best bet now to fully immerse the n850.
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post #1993 of 3001 Old 12-11-2018, 06:10 AM
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Is anybody using Sony Z9F and N950 and the same time?


I have a big problem now. When I receive N950 it works great on its factory FW, but after upgrade to FW1005.1, I lost arc and any HDMI in connection for N950. I try to shut down eARC option on Z9F and the arc feature comes back, but still no hdmi passthrough, my ATV4K and X700 have no signal no matter what I change for the setting on TV. This got me crazy and I even think to refund this bar. Can anyone help?
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post #1994 of 3001 Old 12-11-2018, 06:44 AM
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Quote:
Originally Posted by areomik View Post
Hi. Can you be more specific on why you think it's not for me for mentioning this issue? My plan is to use the soundbar for watching atmos movies from ATV 4K (I guess you mean apple tv with ATV, right?). But I actually listen to a lot of music too, and I think it's a disappointment that the majority of the speakers do not play. Are you using the Pandora app? Do you still hear sound from all speakers if you use airplay?
Sure... I mentioned this "might" not be the soundbar for you because you appear to be putting a lot of emphasis on the upmix capabilities of a 2.0 stereo source. You mentioned that you are thinking of returning it since there is no sound from the rears when listening to a 2.0 source. That is not where this soundbar shines.

This soundbar sounds good when listening to a 5.1 source but it REALLY shines with ATMOS/DTS:X content. That is the main reason you buy this soundbar. Also, yes, when I mentioned ATV, I was talking about the Apple TV 4K. I don't use airplay or bluetooth to listen to music. I use the Pandora app on the ATV to stream music, as you mentioned. I only do that once in a while though. I can check this evening and let you know how much sound comes out of the rears.

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Last edited by PlasmaHiDef; 12-11-2018 at 06:53 AM.
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post #1995 of 3001 Old 12-11-2018, 06:50 AM
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Quote:
Originally Posted by Robblelee View Post
Is anybody using Sony Z9F and N950 and the same time?

I have a big problem now. When I receive N950 it works great on its factory FW, but after upgrade to FW1005.1, I lost arc and any HDMI in connection for N950. I try to shut down eARC option on Z9F and the arc feature comes back, but still no hdmi passthrough, my ATV4K and X700 have no signal no matter what I change for the setting on TV. This got me crazy and I even think to refund this bar. Can anyone help?
HDMI ARC is notoriously finicky. I would suggest unplugging your entertainment system and then reseating your HDMI cables. Failing that, you could also try a factory reset on the soundbar.
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post #1996 of 3001 Old 12-11-2018, 07:17 AM
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HW-N950 Auto Power Down

Quote:
Originally Posted by areomik View Post
Did you return it yourself as well? What didn't you like about it?
I agree what a waste of $1600 after Samsung removes the AUX feature which allowed you as the customer to disable the auto power down feature. After ever 5 minutes on a pause with our TIVO the dam thing keeps powering down - for the price paid for this "high-end" sound bar the customer should be allowed to determine how they want the device to work; not left to some engineer who wants an energy savings label slapped on the side of their box. Our TIVO is worthless when connected to this sound bar.

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post #1997 of 3001 Old 12-11-2018, 07:27 AM
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I wouldn't call it a deal breaker, but I agree it is annoying when using internal TV apps with a Samsung TV. To prevent this, you can use external devices for apps (e.g. ATV 4K) which send continuous pings to the soundbar to keep it active. You can also use the audio WiFi functionality between your TV (if equipped) and soundbar as an alternate workaround.
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post #1998 of 3001 Old 12-11-2018, 07:36 AM
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That's assuming you have TIVO plugged into your TV by HDMI. It would be interesting to know if your TIVO sends audio pings to devices such as the N950. Do you have the option to plug the TIVO directly into the N950 and using the N950's video pass-through feature to your TV?
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post #1999 of 3001 Old 12-11-2018, 08:42 AM
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Originally Posted by SkyYYZ View Post
HDMI ARC is notoriously finicky. I would suggest unplugging your entertainment system and then reseating your HDMI cables. Failing that, you could also try a factory reset on the soundbar.
As Sony Z9F/A9F is the only TV have eARC enable feature, I always think there maybe some incompatible issue between TV and N950. Already tried reseating all my cables, so a factory reset is the last option, hope it works. Thanks.
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post #2000 of 3001 Old 12-11-2018, 10:40 AM - Thread Starter
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So guys, im still having same issue with my soundbar. When i have my LG B6 OLED tv Audio output set to "auto" mode instead of PCM i get horrible distorted fuzz sound and intereference. Basically i think its when ATMOS kicks in to the input of the sound bar.

Its not my TV now i know because when disconnecting the HDMI ARC to TV and only haveing my ATMOS/UHD LG blueray player run a movie, is still get the same issue.

I finally updated to the latest firmware to see if it fixed it, but it didnt. My only option right now is to watch TV on PCM which disables ATMOS passthrough from Netflix and has a less than exemplary sound (very flat with little surrounds).

I use Standard Mode on my soundbar.

Cany anybody think of a fix besides calling this one a dud/warranty claim after many weeks of having no problems at all?

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post #2001 of 3001 Old 12-11-2018, 10:45 AM
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Have you tried doing a complete reset of the soundbar and tv ?

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post #2002 of 3001 Old 12-11-2018, 02:52 PM
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Quote:
Originally Posted by Robblelee View Post
As Sony Z9F/A9F is the only TV have eARC enable feature, I always think there maybe some incompatible issue between TV and N950. Already tried reseating all my cables, so a factory reset is the last option, hope it works. Thanks.
Good luck! And regarding your Sony TV's eARC capabilities, it is my understanding that eARC is fully backwards compatible. Hats off to Sony for providing eARC functionality to their 2018 TVs and soundbars! Hopefully, Samsung follows suit in the near future.
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post #2003 of 3001 Old 12-11-2018, 03:45 PM
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I wouldn’t hold my breath for Samsung to give earc to us just as they didn’t give dtsx to the k950

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post #2004 of 3001 Old 12-11-2018, 04:17 PM
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For sure, I was just taking the opportunity to throw that in Our N950's came with what they were marketed as, and additional features are entirely at Samsung's discretion to provide. From what I've read, it's not just a simple matter of "enabling" a feature...and the bottom line is always profitability.
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post #2005 of 3001 Old 12-11-2018, 04:30 PM
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True I agree. Yet sony has added earc to its high end soundbar which has been out a year you would think Samsung would have the hardware built in already. Just saying.
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post #2006 of 3001 Old 12-11-2018, 05:41 PM
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Quote:
Originally Posted by SkyYYZ View Post
The SmartThings app doesn’t offer rear speaker adjustment. Press the cogwheel on your remote to cycle through the various speaker zones.
Thanks!
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post #2007 of 3001 Old 12-11-2018, 08:50 PM
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Quote:
Originally Posted by SkyYYZ View Post
You have nothing to lose by installing the latest firmware if you are not getting what you need from the system as it is now. I would install 1005.1 and see what happens as a troubleshooting option. Your cables are new and certified, but if you have any other cables then I’d suggest giving them Just to be sure. It is entirely possible that you received a defective unit. Also, to my knowledge, the UHD setting has no effect on Dolby Atmos.
Thanks for the tips. Some further investigating did confirm that it works fine when I turn the UHD color off on my Vizio P65-F1 tv. Somehow the soundbar doesn't want to display on the Vizio when that setting is on. But once working the sound quality is great, especially on the Atmos tracks! I do want my HDR though so I am getting an HDMI splitter in order to achieve that (and something else as well that I need to split it for).


Quote:
Originally Posted by sabrams71 View Post
I agree what a waste of $1600 after Samsung removes the AUX feature which allowed you as the customer to disable the auto power down feature. After ever 5 minutes on a pause with our TIVO the dam thing keeps powering down - for the price paid for this "high-end" sound bar the customer should be allowed to determine how they want the device to work; not left to some engineer who wants an energy savings label slapped on the side of their box. Our TIVO is worthless when connected to this sound bar.
While searching for a solution to my earlier problem I came across a semi recent post in the Samsung forums (here) and someone said:

"I was able to get the auto power feature by holding left on the remote. I had sound set to tv-arc, then pressed and held left in remote. Seems like it resolved the problem so far."

That does in fact generate an"AUTO POWER - OFF" on my N950. Haven't fully tested it yet but it does seem to leave the bar on when I pause a movie or just have my NVIDIA Shield sitting at the Kodi home screen etc. Worth trying?


Lastly I have another question: How do you calculate the optimum listening position/bar/speaker placement for your room with this soundbar? And I mean particularly for the side and upfiring effects. I'm assuming it's a function of:
- distance from top of soundbar / rear speakers to ceiling
- distance from sides of soundbar to side walls
- distance from listening position to ceiling
- distance from listening position to soundbar / rear speakers
- angle at which soundbar / rear speakers fire their sound up/sideways.

Does anybody know the exact angles that the upward and sideways firing drivers work at? If so then I could probably figure out the rest if I dust off my high school math knowledge lol
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post #2008 of 3001 Old 12-11-2018, 09:33 PM
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Guys i got the HN 850 sound bar and love it but how can I tell what the content am playing is sending the bar?

Also I have an xbox one x, what setting do I use for games and movies

Does Atmos work for all games even if the game is not native atmos or should I use something else?

Thank You
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post #2009 of 3001 Old 12-11-2018, 10:10 PM
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Is anyone using the N950 along with a Harmony Hub Remote......It won't control it when switching devices and I still have to change the source by hand. Any ideas?
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post #2010 of 3001 Old 12-12-2018, 05:57 AM
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Is anyone using the N950 along with a Harmony Hub Remote......It won't control it when switching devices and I still have to change the source by hand. Any ideas?
Hi I don’t use the harmony hub but you might find your answers better in the harmony threads. There were a few posts pertaining to the harmony remotes throughout this thread but I believe more questions than answers.

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