Hi Guys, Im new in the forum, I´ve founded this thread for the technical service from feintech, the manufacturer of the HDMI audio extractor I have bought to see if I can solve the problem with the audio between my Lg C9 and my soundbar Yamaha YSP5600. I need to know if there is any way to get atmos sound while keeping the hdr the dolby vision because I am a really bit frustated.
If I connect directly the YSP5600 soundbar’s HDMI output directly to the TV’s HDMI ARC I have sound, but only PCM from TV apps like Netflix or Prime. In MKV files from an external hd connected to TV by usb only DD or DTS, never Atmos even if the sound bar is capable of playing Dolby or DTSX True HD.
I still can´t post links here so you can view the specs of the HDMI HD audio extractor in the webpage of the manufacturer, the model is Feintech VAX01201
If I follow the suggestions of the manufacturer in how to connect extractor with the TV and the soundbar I did the next: the HDMI IN connector of the Yamaha ysp5600 to the HDMI2 output of the VAX01201. The HDMI output connector of the Yamaha ysp5600 to the HDMI ARC jack on the TV. Then connect the HDMI VAX012011 output to an HDMI input on the TV. With this configuration I can´t hear any sound....
Can anybody help me please? Do I need to buy another hardware? any comment will be welcome!!
Thanks in advance.