Vizio Soundbars - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 1 Old 06-23-2020, 04:15 PM - Thread Starter
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Vizio Soundbars

What is the difference between recertified and refurbished? Vizio wants to send me what they are calling a recertified soundbar under a warranty replacement. I told them I don't want what someone has sent back and they repaired it and then send me. They claim it will be one that was returned as new, for example because it was overstock. I don't believe this.

This is what I found on their site: "A Recertified unit is a unit that originally shipped from VIZIO as new, but was subsequently returned to VIZIO. The Recertified unit has undergone a strict Re-Certification process to ensure the Recertified unit meets its original specifications."

This sounds like a used one to me. It does not say returned as new, or never opened.

Has anyone gotten had to replace or exchange their soundbar under warranty. If so, did you get a new on or a recertified one.

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