Telon UST alr screen Review!!!! from Alibaba
here is the Story:
ordered Telon ust alr 120" from Alibaba total cost is $773 to go with my HU85LA, shipping was fast and came in 2 separate boxes.
Installed per their youtube video and instruction manual but upon completion seen this crease on the corner, contact the seller and they admit that the screen cut badly but their solution is not replacing or refund instead they suggest installing foam in the back to push the screen from the frame. and they offered me a $30 discount and refused to exchange it and they say i have to ship it back to chine on my expense.
I escalated the case to Alibaba and will see before contacting the credit card company.
anyone have a similar experience with Alibaba escalation
Last edited by iraqgsm; 05-08-2020 at 05:22 PM.