Originally Posted by qwerty_88
My projector is ceiling mounted and i think it is not properly aligned because when it projects on my screen i can see that its not entirely filled. And the projected image is not straight on the bottom of the screen.
Could this be the reason why the blue and red panels are not aligned?
I also tried using “Zone” alignment after the “Shift” alignment. It is quite better now but there’s still some parts of the screen that the red and blue won’t align.
Could you post a picture of how the whole screen looks with the pattern up, to illustrate?
To get your screen properly aligned means getting all edges of the image parallel to the four borders of the screen and then using the zoom and shift to move the whole lens assembly left and right or up and down and finally focussing.
Ideally the projector should be perfectly level on both axis.
Screen alignment will not be the cause of the panel misalignment.
Was this unit brand new? If so get in touch with Sony and get a warranty repair.
If second hand, you could still get it repaired but it many be prohibitively costly.
One thing to try (if you haven't already) is to do a FULL Reset. It should be on the 'Setup menu' page. Fourth item down on the menus I think.
It puts everything back to factory defaults. If you still have misalignment to the same degree after that, it looks to be almost certainly physical in nature.
Let us know how you get on.