Originally Posted by davidahn
Many have lost all reason: they don’t think, they just react. Gut instinct and opinion have replaced facts, viral stories have replaced scientific inquiry. Anti-government, anti-corporate views turn a few bad units slipping past QC into “mostly defective” product that is “proof” of a conspiracy to defraud.
Like most conspiracy theories, it crumbles on scrutiny. What’s in it for JVC to knowingly ship a bad product? They’ve spent millions on development, marketing, parts, and labor; they then purposely ship faulty product so they can... pocket the money? No, they will have to spend millions more to take them back and build replacements and ship them. As their reward for losing millions, they get to take a HUGE hit to their reputation, future sales, and stock prices. And IF it’s as bad as you claim, the C-suite will be fired by the Board. So what’s in it for them to do what you’re saying they’re doing? THINK. Use your brain, not just your gut.
We’re not even talking DOA units. We’re talking about a purple glow at the bottom or purple donuts which could be could be minor problems introduced during shipping, and a slightly yellow cast when the DI is used. But a few are being replaced for noisy DIs, and some are still be enjoying their “bad” units while awaiting replacements. NOT catastrophic.
Think what you want, sit it out if you want, but I’m going in. A smart company like JVC wouldn’t have shipped them unless they were confident the product was good with a reasonable (but non-zero) failure rate.
"What's in it for JVC?"
You answered your own question: they've spent M I L L I O N S OF DOLLARS in development and production.
Now your "many have lost all reason", "conspiracy theory" accusation falls flat on its face when you assume that JVC would repair, buy back or replace all of the projectors if it is a defective projector run/line.
The AVS forums are littered with thousands of customer complaints and reports of AV companies sticking them with defective production products with known issues that have never been resolved.
I only know of just one AV company that was honorable and took such action, ...just one, and that was ONKYO when they PUBLICALLY ACKNOWLEDGED THE PROBLEM EXISTED IN WRITING and took this action in response to the defective HDMI boards across their entire receiver and pre-pro lines. They stepped up to the plate and extended their full factory wattanty for existing owners from 2 years to almost ten! It cost ONKYO MILLIONS of dollars, but gained them a very loyal fanbase and following. How many other companies have done this? Cue the crickets.
Because they acted honorably, like many others I ended up remaining a customer and recently purchased a new ONKYO RZ5100 AV preamp instead of bailing to another brand.
But like I said, ONKYO is the exception to the rule. The number of AV companies that have PUBLICLY ACKNOWLEDGED A PROBLEM EXISTS IN WRITING and then went on to rectify said issue is few and far between ...ONE that I know of.
Heck, at this point JVC has kept everyone in the dark as to the exact reason, or reasons why they halted their entire 4K projector production run; and if their past performance is any indication, we, the consuming public will never know the answer to that question. All we have been left with is speculation and conjecture, nothing more.
Therefore, how can anyone be assured that said "problems and issues" have been fixed or rectified, when JVC hasn't even publically acknowledged they even exist? What assurance do we have? None, zip, nada.
As for your assumption and "hope" that they would step up to the plate, act honorably and have to "spend millions of dollars" building brand new units and replacing the defective ones, I have one word and example for you of another company that never has: SONY Corp.
SONY has known for well over a decade that their ENTIRE lamp based projector line, ACROSS THE BOARD have defective panel degradation issues but they kept producing and selling them anyway.
There is a literal mountain of evidence provided by a plethora of owners, and professional reviewers. But SONY Corp has never, ever publically acknowledged the problem exists, and they never will because to do so would cost them hundreds of millions of dollars. That's not a "conspiracy theory", that's not people here on AVS "losing all reason"... that's REALITY, that's thousands of AVS members who are stuck with defective SONY projectors after spending thousands and tens of thousands of dollars with no recourse because, according to SONY Corp. The panel degradation problem doesn't even exist!
So it is not unreasonable for AVS members to raise valid concerns, sit this one out, or to have serious reservations about jumping on the JVC 4K early adopter band wagon, taking a chance, and buying one in the hopes that they may be one of the fortunate few who get a good one, especially in light of what has taken place and been reported thus far.
It's not a "conspiracy theory"; it's called prudence, based upon past experience.