Originally Posted by Jmouse007
It doesn't matter, JVC should have thought this through ahead of time and redesigned the internal packaging to better compensate for the massive, additional PJ weight increase and come up with packaging and materials that can better withstand the shock and rigors of normal shipping without the projectors being defective/faulty/DOA upon arrival at their destination.
Yes, clearly JVC missed on their shipping requirements.
Actually the problem is that this is not normal shipping. These are delicate electronics with micro-sized tolerances internally.
I have been an owner of a substantial 3PL franchise for 30 years. However, I can tell you JVC's carton internal packaging is not at fault; what is at fault is their transportation mode from distributors. FWIW, even if these were shipped in a good road case, if they bounce off concrete they would risk damage.
This generation of projector has hit the size threshold where it needs to be moved via freight on a custom pallet from the distributor. Due to the projector's girth, it is too large for the small package stream; i.e., UPS and FedEx. The fact that FedEx and UPS will accept and ship items up to 150 lbs. really doesn't mean diddly - these companies are small package carriers by definition.
A good example of something similar shipped correctly in my experience would be an Outlaw sub-woofer; strapped on a small custom sized pallet, delivered via freight carrier. Of course that adds substantial expense to the mfg/shipping cost and would certainly drive up the cost of bringing the product to market as well as the retail price.
Seems like this go around it would have been worth it for JVC.
Having said all that, mine arrived safely. It is the best image I have ever had in my theater. It rocks!