Originally Posted by desray2k
Wow. Is this really necessary?! JVC will probably accede to your request to get a replacement unit for you but there is no guarantees that the new unit will not have this “yellowing” issue? The pertinent question is what you expect JVC to do if despite several exchanges and still have that same problem? Do you actually demand a full refund considering JVC is unable to fix the “DI yellowing” problem or even perhaps the solution given by JVC is not up to your expectation?
As for your call out to reviewers to put a big stamp saying “Not Recommended” for something like the “yellowing” issue which may or may not appear in some of the units, I think this is a bit overboard.
I, too hope that JVC can come up with a firmware solution to this and more importantly JVC did acknowledge it. So it’s up to them to work out a solution. Let’s wait.
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Me too man ... I hope they come up with a firmware fix :-)
But after assuring me in the return window that it would be fixed ... Now they come back and say sorry sucker we won't fix it ... I would be pissed. As said not all units have the issue so am I wrong in asking for a fix or a replacement? Should I be happy that JVC scold me one of their projectors and I should be grateful for taking my $8K? :-)
If JVC says that they will fix the DI issue, I will 100% recommend it.. again. Hell I have been doing that till yesterday. Only now when there is a possibility that they might not fix it,is when I am going from full throated endoresemt to cautiously negative.
Tell me - knowing that this is a issue - can you really recommend the projector to others. Okay I concede not recommended is probably too extreme ... but shouldn't there be a big caveat in the reviews?
For example, if I can't use DI on a NX5 then for a potential buyer - doesn't Sony 295 become a legitimate choice for $1000 less? (Yes Sony may have a little lower native contrast, but the key differentiation for NX5 over Sony is the DI ... On most other specs they are quite close )
I am not a troll - I am an actual owner - I don't have a vendetta against JVC - I just want my projector to be fixed. I am hoping is enough people make noise corporate powers like JVC will listen and made amends.
Frankly instead of their engineers working on new profiles for Panasonic Blu-ray players I would rather they fixed some fundamental issues with the projector.
Enough said - I posted my initial thoughts in response to a potential buyer asking about the yellow DI. I don't want to litigate my opinion and detail the thread with anyone.
So as I said earlier take my opinion for what they are ...opinion of someone who has owned NX7 for longer than anyone else on this forum.
Sorry if this bothers anyone. No need to discuss further - let's wait for a response from JVC.