Official JVC RS3000/NX9 - JVC RS2000/NX7/N7 - JVC RS1000/NX5/N5 - Owners Thread - Page 359 - AVS Forum | Home Theater Discussions And Reviews
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post #10741 of 17842 Old 04-30-2019, 02:49 PM
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Originally Posted by jbrinegar View Post
I got my extra lamp today. Sent in the form for it about 4 weeks ago. Still very happy with the projector!
Where are you located? In the US? I sent mine in 11 weeks ago and still don't have it.
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post #10742 of 17842 Old 04-30-2019, 03:14 PM
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Hello everybody.



Finally found a NX7 locally and purchased last week. Been pretty darn happy with the picture on most sources. Having a little trouble getting 4K Apple TV where I want it. Was watching Game of Thrones last night on the HBO GO app and it just looked really washed out with anything I was doing. Any suggestions for settings from people using the new JVCs with 4K apple tv ?


Seems that everything is delivered from the ATV as 4K HDR signal, even the menus. What happens when showing a non HDR or non 4K movie from itunes or vudu? ATV is just uprezzing to 4K? What about on nonHDR material?


Any help would be appreciated.


Thanks!!
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post #10743 of 17842 Old 04-30-2019, 03:27 PM
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Originally Posted by SoonerDoc View Post
Hello everybody.



Finally found a NX7 locally and purchased last week. Been pretty darn happy with the picture on most sources. Having a little trouble getting 4K Apple TV where I want it. Was watching Game of Thrones last night on the HBO GO app and it just looked really washed out with anything I was doing. Any suggestions for settings from people using the new JVCs with 4K apple tv ?


Seems that everything is delivered from the ATV as 4K HDR signal, even the menus. What happens when showing a non HDR or non 4K movie from itunes or vudu? ATV is just uprezzing to 4K? What about on nonHDR material?


Any help would be appreciated.


Thanks!!
You can set up the ATV4K to either convert everything to the same Range (HDR/SDR) and/or refresh rate, to minimize the HDMI resynching. Turn On the Match option if you don’t want it to.

It should not look washed out if the projector is in HDR mode (with PQ gamma).

Last edited by Dominic Chan; 04-30-2019 at 04:27 PM. Reason: Corrected Typo
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post #10744 of 17842 Old 04-30-2019, 03:30 PM
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Originally Posted by willtr03 View Post
Where are you located? In the US? I sent mine in 11 weeks ago and still don't have it.
Im in Austin, TX

Quote:
Originally Posted by SoonerDoc View Post
Hello everybody.



Finally found a NX7 locally and purchased last week. Been pretty darn happy with the picture on most sources. Having a little trouble getting 4K Apple TV where I want it. Was watching Game of Thrones last night on the HBO GO app and it just looked really washed out with anything I was doing. Any suggestions for settings from people using the new JVCs with 4K apple tv ?


Seems that everything is delivered from the ATV as 4K HDR signal, even the menus. What happens when showing a non HDR or non 4K movie from itunes or vudu? ATV is just uprezzing to 4K? What about on nonHDR material?


Any help would be appreciated.


Thanks!!
I would recommend turning on Match Frame rate and dynamic range, then set your apple tv resolution to 4k 24 SDR. That way it wont send you everything in fake HDR, youll get SDR when its supposed to be sdr, and HDR when its supposed to be HDR. Just my personal preference
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post #10745 of 17842 Old 04-30-2019, 04:11 PM
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Originally Posted by jbrinegar View Post

I would recommend turning on Match Frame rate and dynamic range, then set your apple tv resolution to 4k 24 SDR. That way it wont send you everything in fake HDR, youll get SDR when its supposed to be sdr, and HDR when its supposed to be HDR. Just my personal preference



So if you set the ATV to output 4K 24 SDR, what happens when you are trying to display an itunes 4K HDR movie? Are you still going to get the HDR signal from the ATV?
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post #10746 of 17842 Old 04-30-2019, 04:13 PM
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So if you set the ATV to output 4K 24 SDR, what happens when you are trying to display an itunes 4K HDR movie? Are you still going to get the HDR signal from the ATV?
Yes, as long as you have "match dynamic range" turned on. By turning on match dynamic range and match frame rate the apple tv will auto switch to the appropriate outputs, and it should trigger your JVC to switch to HDR mode.

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post #10747 of 17842 Old 04-30-2019, 04:23 PM
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Originally Posted by locutus2k View Post
I'm having serious issues with my brand new N9. At first flickering of the menu, resolved with a firmware update by the service. Now i have often those blue bars, they appear suddenly in all possible configurations, they stay even on hdmi2 where i have no inputs, only way to get rid is rebooting. I think this is an ahrdware defect and i'm asking the seller for a replacement. The lamp has 50 only hours of usage. What do you think?


May I inquire whether it only happen to one particular source? Say Oppo player (since the second image depicted shows the typical Oppo wallpaper) only? Or it happens with different sources as well? Have you disable all forms of post processing features like CMD, latency mode etc?


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post #10748 of 17842 Old 04-30-2019, 04:26 PM
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Originally Posted by loggeo View Post
A lot of people try to calm me down by saying:

"Perhaps it is better that you did not receive your projector yet. Let jvc short out the problems first!".

Either way we as (European) consumers are screwed. Having lost all my patience, I was able to talk to JVC Europe (Germany) today.

They just listened to my rant and did absolutely zero to help, other than adopt an apologetic style.

They gave me no update on deliveries. Actually they did not have an answer to anything.

I can' t imagine what a nightmare it will be to try to sent a faulty unit for repair or replacement.

What a nightmare...


You mean after so long, there is still no stock in Europe?!


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post #10749 of 17842 Old 04-30-2019, 04:33 PM
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Going to try my hand at some calibration. I have a spyder5 but I would have pay $100 to upgrade the software for a projector. Other option is buy a cheap PC and use the JVC autocal software? Is there a clear way to go here?
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post #10750 of 17842 Old 04-30-2019, 04:43 PM
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Quote:
Originally Posted by willtr03 View Post
Quote:
Originally Posted by jbrinegar View Post
I got my extra lamp today. Sent in the form for it about 4 weeks ago. Still very happy with the projector!
Where are you located? In the US? I sent mine in 11 weeks ago and still don't have it.
I sent my form in about 3 weeks ago. Supposed be here in 2 days.

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post #10751 of 17842 Old 04-30-2019, 05:11 PM
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Originally Posted by satfam View Post
I sent my form in about 3 weeks ago. Supposed be here in 2 days.
For what it is worth, shipping location and bulb availability seem to be the key factors for time it takes to receive a bulb.

I sent in my paperwork on February 8th. I sent it certified USPS mail and watched the tracking. It took nearly 4 weeks for my form to reach JVC in NJ from Durango. Pretty ridiculous. Anyway I just got my free bulb yesterday April 29th. That makes 11 & 1/2 weeks. I wasn't in a rush as I won't need to use the new bulb for awhile but it is good to have a free spare. Thanks JVC.
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post #10752 of 17842 Old 04-30-2019, 05:47 PM
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Going to try my hand at some calibration. I have a spyder5 but I would have pay $100 to upgrade the software for a projector. Other option is buy a cheap PC and use the JVC autocal software? Is there a clear way to go here?
For manual calibration you can take a look at HCFR:
https://www.avsforum.com/forum/139-d...-software.html
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post #10753 of 17842 Old 04-30-2019, 06:04 PM
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Ran into another issue that at least tangentially involves the NX7.


Have Pioneer Elite VSX-LX503 that is a couple months old. Have Xbox one x, ps4, apple tv and panny UB820 connected to the back HDMI ports. Also have 2 DirecTV boxes connected via HDMI to the back ports. Was feeding a JVC RS57 front projector via HDMI from the pioneer receiver. All cables are new and certified 4K. Everything working perfectly.

Replaced my RS57 with the NX7. Just a matter of taking down old projector, mounting new projector and plugging in HDMI cable. Or so I thought.

Everything working fine EXCEPT no sound from EITHER DirecTV boxes. Picture is fine but no sound. Tested the DTV boxes with same cables on another TV. Good picture and sound. Tried every single input on the back of the receiver with both DTV boxes with same result...good picture, no sound. Everything else (apple tv, ps4, panny player and xbox) all have normal picture and sound from every HDMI port on the back. No sound from either DTV box from ANY of the back HDMI ports. If I take the HDMI running from the pioneer receiver out of the NX7 and plug it into any other HDTV including the RS57, automatically get sound from all the theater speakers. Plug it back into the NX7, no sound.


Interestingly when the cable from the receiver is plugged into any other HDTV and there is sound, the receiver says it is getting 5.1 DD from the DTV boxes. When it is plugged into the NX7 and there is no sound the receiver says it is getting ANALOG signal.


Finally hooked up a couple of optical cables and got sound via optical and picture via hdmi.


Obviously there is something in the NX7 that is preventing the receiver from receiving the digital audio signal from the DirecTV boxes. Can't figure it out.


Thanks!!


(I have posted this in the receiver thread without any solutions)
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post #10754 of 17842 Old 04-30-2019, 06:27 PM
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Originally Posted by SoonerDoc View Post
Ran into another issue that at least tangentially involves the NX7.


Have Pioneer Elite VSX-LX503 that ...............


Obviously there is something in the NX7 that is preventing the receiver from receiving the digital audio signal from the DirecTV boxes. Can't figure it out.


Thanks!!


(I have posted this in the receiver thread without any solutions)
Hmm, I have direct tv and audio is fine (although I have a different avr). Do you have hdmi control/cec turned on somewhere in your chain?

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post #10755 of 17842 Old 04-30-2019, 06:38 PM
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Hmm, I have direct tv and audio is fine (although I have a different avr). Do you have hdmi control/cec turned on somewhere in your chain?
No. CEC is turned off. What model directv boxes do you have? These are HR24. Old boxes with multiswitches. Not genie.
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post #10756 of 17842 Old 04-30-2019, 06:45 PM
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Where are you located? In the US? I sent mine in 11 weeks ago and still don't have it.
I'm in MA, sent in my form last monday and I got a UPS notice today that JVC shipped me something. I think it must be the bulb. Maybe they have overcome their stock problem.

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post #10757 of 17842 Old 04-30-2019, 06:54 PM
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Originally Posted by SoonerDoc View Post
Have Pioneer Elite VSX-LX503 that is a couple months old. Have Xbox one x, ps4, apple tv and panny UB820 connected to the back HDMI ports. Also have 2 DirecTV boxes connected via HDMI to the back ports. Was feeding a JVC RS57 front projector via HDMI from the pioneer receiver. All cables are new and certified 4K. Everything working perfectly.

Interestingly when the cable from the receiver is plugged into any other HDTV and there is sound, the receiver says it is getting 5.1 DD from the DTV boxes. When it is plugged into the NX7 and there is no sound the receiver says it is getting ANALOG signal.
It doesn't make any sense that the NX7 should disable the audio from the DTV boxes at the receiver. The source is sending the video and audio to the receiver, the receiver is decoding and playing the audio and passing the video signal to the monitor. The only way I can see it happening is if the source isn't recognizing the NX7 as a valid HDCP display, but then it wouldn't work with any source for video OR audio.

Just to clarify your setup, the NX7 is plugged into the main HDMI/ARC/4K HDR output? Does your HDMI cable have directionality? Some have a source end and a display end.
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Originally Posted by loggeo View Post
A lot of people try to calm me down by saying:
"Perhaps it is better that you did not receive your projector yet. Let jvc short out the problems first!".
Either way we as (European) consumers are screwed. Having lost all my patience, I was able to talk to JVC Europe (Germany) today.
They just listened to my rant and did absolutely zero to help, other than adopt an apologetic style.
They gave me no update on deliveries. Actually they did not have an answer to anything.
I can' t imagine what a nightmare it will be to try to sent a faulty unit for repair or replacement.
What a nightmare...
I do not know about Europe, but JVC USA is doing a good job standing behind their product to make things right for consumer here, that have a problem. Their slow roll out sucks, but they are taking care of customers.
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post #10759 of 17842 Old 04-30-2019, 07:11 PM
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Originally Posted by willtr03 View Post
Where are you located? In the US? I sent mine in 11 weeks ago and still don't have it.
Should receive in the next few days.
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post #10760 of 17842 Old 04-30-2019, 07:14 PM
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Just to clarify your setup, the NX7 is plugged into the main HDMI/ARC/4K HDR output? Does your HDMI cable have directionality? Some have a source end and a display end.
You might have hit on it. The HDMI cable is a 30 ft run with directionality. Maybe that is it. Going to try a nondirectional long cable I have.

If this is the issue, why is everything but the directv boxes working?
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post #10761 of 17842 Old 04-30-2019, 07:28 PM
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You might have hit on it. The HDMI cable is a 30 ft run with directionality. Maybe that is it. Going to try a nondirectional long cable I have.

If this is the issue, why is everything but the directv boxes working?
Nope. Nondirectional HDMI cable has same issue.
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post #10762 of 17842 Old 04-30-2019, 07:38 PM
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Originally Posted by SoonerDoc View Post
Ran into another issue that at least tangentially involves the NX7.


Have Pioneer Elite VSX-LX503 that is a couple months old. Have Xbox one x, ps4, apple tv and panny UB820 connected to the back HDMI ports. Also have 2 DirecTV boxes connected via HDMI to the back ports. Was feeding a JVC RS57 front projector via HDMI from the pioneer receiver. All cables are new and certified 4K. Everything working perfectly.

Replaced my RS57 with the NX7. Just a matter of taking down old projector, mounting new projector and plugging in HDMI cable. Or so I thought.

Everything working fine EXCEPT no sound from EITHER DirecTV boxes. Picture is fine but no sound. Tested the DTV boxes with same cables on another TV. Good picture and sound. Tried every single input on the back of the receiver with both DTV boxes with same result...good picture, no sound. Everything else (apple tv, ps4, panny player and xbox) all have normal picture and sound from every HDMI port on the back. No sound from either DTV box from ANY of the back HDMI ports. If I take the HDMI running from the pioneer receiver out of the NX7 and plug it into any other HDTV including the RS57, automatically get sound from all the theater speakers. Plug it back into the NX7, no sound.


Interestingly when the cable from the receiver is plugged into any other HDTV and there is sound, the receiver says it is getting 5.1 DD from the DTV boxes. When it is plugged into the NX7 and there is no sound the receiver says it is getting ANALOG signal.


Finally hooked up a couple of optical cables and got sound via optical and picture via hdmi.


Obviously there is something in the NX7 that is preventing the receiver from receiving the digital audio signal from the DirecTV boxes. Can't figure it out.
Your post is interesting, but your conclusion is flawed. The NX7 is a display only device and has no sound capabilities. It is up to your receiver to handle this situation. The problem is in your receiver in how it is detecting the projector and its capabilities, most likely.

Does the behavior change if you force the output to 1080p from the DTV devices or in the receiver?

Edit: also I'd poke around the DTV inputs and make sure all ARC (audio return channel) features are turned off. Projectors don't support this feature.

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Last edited by markmon1; 04-30-2019 at 07:42 PM.
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post #10763 of 17842 Old 04-30-2019, 08:28 PM
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Nope. Nondirectional HDMI cable has same issue.
Too bad that didn't work.

30' is a pretty long run; maybe try testing with a shorter cable to see if the length is prohibiting the HDCP handshake between the AVR and the NX7. Different chipsets might have different tolerances for long runs.

Does your 30' cable have ferrite cores? If not, Monoprice sells just ferrite cores. No guarantee that will fix it, but I always prefer overkill at every link in the signal chain. It only takes one weak link to make the whole setup fail. That's why I went with 48 Gbps rather than 18 Gbps cables.

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post #10764 of 17842 Old 04-30-2019, 08:45 PM
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Originally Posted by coxy2416 View Post
But the DI on my N7 is not working as designed. It is, most of the time, but this clamping down is something else happening. I am very happy with the DI function, when it works. Apart from the yellowing that is [IMG class=inlineimg]/forum/images/smilies/wink.gif[/IMG] But hopefully that specific issue is fw fixable.
Is this happening on HDR and SDR material?

Hopefully you get it all sorted out but it sounds exactly like what I was experiencing..
I am also experiencing this exact thing, although I get a yellow pumping after a bright to dark scene. I've sent videos to JVC,
https://drive.google.com/drive/folde...OB?usp=sharing
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post #10765 of 17842 Old 04-30-2019, 08:54 PM
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For what it is worth, shipping location and bulb availability seem to be the key factors for time it takes to receive a bulb.

I sent in my paperwork on February 8th. I sent it certified USPS mail and watched the tracking. It took nearly 4 weeks for my form to reach JVC in NJ from Durango. Pretty ridiculous. Anyway I just got my free bulb yesterday April 29th. That makes 11 & 1/2 weeks. I wasn't in a rush as I won't need to use the new bulb for awhile but it is good to have a free spare. Thanks JVC.
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post #10766 of 17842 Old 04-30-2019, 09:09 PM
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The yellowing issue seems to be there in every unit when the DI is on ? For me it’s very evident with the subtitles turning mildly yellow. In my case, while using the shield, it’s only evident while watching the subtitles and does not seem to be visible in the scenes but the minute I go back to the main menu, there is a yellow tint on the entire image. No yellowing however in Auto 1 mode.
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post #10767 of 17842 Old 04-30-2019, 09:14 PM
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Any details for N5 vs N7 for contrast and black levels floating around that i have missed?
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post #10768 of 17842 Old 04-30-2019, 09:39 PM
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Originally Posted by locutus2k View Post
What firmware version do you have? Do you had low latency and/or motion enhance enabled? It seems there is a bug related to low latency/motion enhance when an high contrast image suddenly appear on screen.
I'm on firmware 2.01, i was using CMD on high.

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post #10769 of 17842 Old 04-30-2019, 10:29 PM
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Originally Posted by abinav555 View Post
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Originally Posted by smhunter1983 View Post
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Originally Posted by abinav555 View Post
Thanks David. I just found out that I do have good cables that support bt.2020. Problem seems to be the receiver (Marantz 7702) which has only 4K and no HDR support. Will be replacing it in two days.

On the other hand, this has been eating me for a while now. Dark scenes(full HD) are extremely dark when watching with the Shield, looks like it’s losing a lot of highlights. Using the rs2000. I just watched the 3rd episode of Game of Thrones S08 and the dark scenes are extremely dark. I know the episode was intentionally shot that way but something seems off.
Post your PJ color profile selections menus.

Also the info tab when the content is running.
Will post it when i go through the content again. But if i remember right, color profile is bt.709 at 6500k. Iris at auto 2 clamped at -2.
Content info was 4k 59.xx p 8 bit.
1080 24p when played through 1080p setting.
These are the settings
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post #10770 of 17842 Old 04-30-2019, 11:07 PM
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Originally Posted by Haalik123 View Post
I am also experiencing this exact thing, although I get a yellow pumping after a bright to dark scene. I've sent videos to JVC,

https://drive.google.com/drive/folde...OB?usp=sharing


If it’s HDR content try using BT2020 color profile. There is no yellowing in that profile


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