Official JVC RS3000/NX9 - JVC RS2000/NX7/N7 - JVC RS1000/NX5/N5 - Owners Thread - Page 398 - AVS Forum | Home Theater Discussions And Reviews
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post #11911 of 13998 Old 05-27-2019, 04:36 PM
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Originally Posted by Mike Garrett View Post
Nvidia Shield is not a UHD player. Connect a UHD player direct to the JVC using a short certified high speed HDMI cable. Then see if you still have the problem.
Not sure what you mean then. Shield supports 4k/60, HDR, BT2020... I'm interested in streaming 4k HDR Netflix with 5.1 audio (as well as Amazon, YouTube, Kodi) on the RS1000 like I do in my bedroom on my Samsung 4k TV. I don't own any other 4k players. To me UHD = 4k. Are you suggesting I buy a 4k Bluray player just for this test? Is that what you mean by UHD player?

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post #11912 of 13998 Old 05-27-2019, 04:52 PM
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Originally Posted by wyld0 View Post
Not sure what you mean then. Shield supports 4k/60, HDR, BT2020... I'm interested in streaming 4k HDR Netflix with 5.1 audio (as well as Amazon, YouTube, Kodi) on the RS1000 like I do in my bedroom on my Samsung 4k TV. I don't own any other 4k players. To me UHD = 4k. Are you suggesting I buy a 4k Bluray player just for this test? Is that what you mean by UHD player?

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I am just telling you how to best troubleshoot the problem to determine what is exactly causing the problem. Right now you are assuming it is the projector. It could be the projector, but the way you are testing does not confirm it. What cable are you using? Just because everything works on one display and not on another does confirm. Are both displays full 18Gbps?

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post #11913 of 13998 Old 05-27-2019, 05:14 PM
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Originally Posted by Mike Garrett View Post
I am just telling you how to best troubleshoot the problem to determine what is exactly causing the problem. Right now you are assuming it is the projector. It could be the projector, but the way you are testing does not confirm it. What cable are you using? Just because everything works on one display and not on another does confirm. Are both displays full 18Gbps?
I'm open to anything and appreciate the suggestions! What device do you suggest to test with? What UHD player would you recommend? I have one 40ft 18Gbps cable and several shorter HDMI that say "high speed with ethernet". I am at the store buying some additional certified 4k 18Gbps and 8k fiber optic cables to test with now to absolutely rule out the cables. The Samsung is a Q6FN. I'm trying to find details as to the HDMI bandwidth supported by the display but hard to find.


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post #11914 of 13998 Old 05-27-2019, 05:14 PM
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Originally Posted by Jim Parys View Post
Hey everyone I have a stragne problem that just popped up. Out of nowhere my input1 stopped working. I move to input 2 and all of the same sources work fine, go back to one say "no input" with the exact same sources. Had no problems then outta nowhere I cant get it to see anything? Has anyone seen this before? Would a factory reset help? I had to loose all my settings so before just checking if anyone has seen this before. Suggestions?


Same with mine yestterday nite ( nx9) and guess what totally coz of bad electricity install at my new home, and after my calibrator guy checking with his Quantum 780e generator tools its confirm both hdmi totally damaged , just enjoy not less 1 weeks and now need sending back to jvc for services


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post #11915 of 13998 Old 05-27-2019, 05:31 PM
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Originally Posted by wyld0 View Post
I'm open to anything and appreciate the suggestions! What device do you suggest to test with? What UHD player would you recommend? I have one 40ft 18Gbps cable and several shorter HDMI that say "high speed with ethernet". I am at the store buying some additional certified 4k 18Gbps and 8k fiber optic cables to test with now to absolutely rule out the cables. The Samsung is a Q6FN. I'm trying to find details as to the HDMI bandwidth supported by the display but hard to find.


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Once again, what HDMI cable (40') are you using? A lot of cables list 18Gbps, but do not work, when used with AV equipment.
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post #11916 of 13998 Old 05-27-2019, 05:42 PM
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Originally Posted by Mike Garrett View Post
Once again, what HDMI cable (40') are you using? A lot of cables list 18Gbps, but do not work, when used with AV equipment.
I just tried both of these with same issue.

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post #11917 of 13998 Old 05-27-2019, 06:10 PM
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Originally Posted by wyld0 View Post
I just tried both of these with same issue.

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The second cable is a certified cable, so it should be good to go. Still would like to see tested with a UHD player. Can you borrow one?
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post #11918 of 13998 Old 05-27-2019, 06:17 PM
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Originally Posted by Mike Garrett View Post
The second cable is a certified cable, so it should be good to go. Still would like to see tested with a UHD player. Can you borrow one?
I'm going to run buy one I think. Suggestion on which I should get?

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post #11919 of 13998 Old 05-27-2019, 06:50 PM
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NX7 Happy New Owner with Jeff Meier calibration

New JVC Owner here. After a failed attempt to transition to 4k and all its goodies (and going back to my old and much better 1080p 0.95" DC4 old projector as a consequence), and after a seemingly never ending process of deciding what my next projector should be, i finally made up my mind and went for a JVC NX7 and i can say i couldn't be happier with my choice. I was very lucky i must say, my local dealer happened to have a couple in stock, got my extra lamp in less than two weeks and seems i got an incredible unit, after 20 to 30 minutes, the panel alignment is pretty much perfect. 0 issues at all so far of any kind. I'm 100% sure this projector, for my needs was the best choice and that feels really good.

I was already really happy with the image my projector was throwing, but then 2 weeks ago, Jeff Meier from Accucal(https://www.accucalav.com/) came to calibrate my NX-7 and i really could not be happier with the results => The quality of the image is so consistent in all different kind of scenes, nothing seems out of place, the pop is surreal and everything is just so "palpable", all the colors have a natural and cinematic quality to them difficult to express in words and dark scenes have so much detail and are so revealing. All the nuances of the different color transitions wether in the skin tones or foliage as well as the most minimal details of the textures of any clothes are just fantastic. On top of al these improvements due to the calibration on top of a good unit, it was such a pleasure to have Jeff Meier over, what a nice person and great personality also what a fount of knowledge, experience and professionalism. Can't wait for the next time he comes to LA and get my Audio calibrated.

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post #11920 of 13998 Old 05-27-2019, 06:55 PM
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Originally Posted by wyld0 View Post
I'm going to run buy one I think. Suggestion on which I should get?

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If keeping a BD player to use with the JVC, I would buy the Panasonic UB820. if you do not plan on really using it, then I would get a cheaper UHD player.
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post #11921 of 13998 Old 05-27-2019, 08:07 PM
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Can't wait for the next time he comes to LA and get my Audio calibrated.
I got more out of my audio calibration then my video calibration I feel.... I noticed both, but the audio was a flat out amazing difference.
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post #11922 of 13998 Old 05-27-2019, 09:26 PM
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I got more out of my audio calibration then my video calibration I feel.... I noticed both, but the audio was a flat out amazing difference.


Can I ask how is the audio calibration he does different from running ARC on my Anthem? Is he able to create some form of custom EQ and calibration that ARC cannot do?




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post #11923 of 13998 Old 05-27-2019, 09:26 PM
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I don’t think so - when I use the HDR color profile the yellow DI tears it ugly head again.

But I haven’t seen NX5 personally to comment on whether the workaround applies or not

What is your room setup? Batcave with black velvet? On my NX7 the contrast is phenomenal and in terms of specs NX series is not that far apart. If you don’t have a batcave difficult to see the contrast these machines can deliver.
Yeah, full batcave with velvet on all walls and ceiling, I just feel that the black levels are not good enough on the RS1000 but maybe my expectations are too high.

As for the yellowing, I haven’t found a work around, I’m hoping they can fix it so I can start using the DI.
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post #11924 of 13998 Old 05-27-2019, 09:30 PM
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On a good note. I got my free bulb. Literally only took over a week. Must be fast here is SOCAL. Now to just get my projector fully working and all is good.
I’m still waiting on my bulb after 8 weeks I’ve reached out to JVC and they were going to look into it but haven’t really heard back yet.
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post #11925 of 13998 Old 05-27-2019, 09:46 PM
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I'm just curious, does anyone that has experienced the vertical lines (or similar issues) have a Lumagen Radiance Pro in their chain?
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Originally Posted by dlinsley View Post
Not really what you asked, but I have a Radiance Pro and have not experienced the bars on my RS3000.
Urgh, I spoke too soon. I just experienced this after about an hour - I fired up the projector (showing TV) so I could warm it up to tune in pixel alignment and focus, and went to put the kids to bed. I come down and experienced this:



I tried switching inputs, but only power cycle cures it. Low Latency, CMD, Motion Enhance are all off, MPC at 0.
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post #11926 of 13998 Old 05-27-2019, 09:47 PM
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Yeah, full batcave with velvet on all walls and ceiling, I just feel that the black levels are not good enough on the RS1000 but maybe my expectations are too high.



As for the yellowing, I haven’t found a work around, I’m hoping they can fix it so I can start using the DI.


What are you coming from? I had a RS440 for a while and I thought it had pretty good blacks. NX5 should be quite similar to RS440


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post #11927 of 13998 Old 05-27-2019, 11:55 PM
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I experienced the issue in the photo at about 20 hours, but only once...until last night at the end of the movie we were watching at 103 hours and again this morning at 104 hours. Power cycling "solved" the issue long enough for us to finish the last 10 minutes of Avengers: Infinity War last night, but it showed up again 20 minutes into another movie this morning (Passengers--see photo). I was actually trying to see if the issue would occur again and it did.

I contacted my dealer to see how we proceed. He's all over it, but I'm wondering how JVC will approach this.
This is a well known and documented bug i have experienced myself. Firmware 2.04 or 2.05 completely fix the issue. What firmware are you on?
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post #11928 of 13998 Old 05-27-2019, 11:59 PM
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Urgh, I spoke too soon. I just experienced this after about an hour - I fired up the projector (showing TV) so I could warm it up to tune in pixel alignment and focus, and went to put the kids to bed. I come down and experienced this:



I tried switching inputs, but only power cycle cures it. Low Latency, CMD, Motion Enhance are all off, MPC at 0.
This bug is so widespread and unpredictable that i'm positive assuming is a firmware bug, otherwise there is a serious hardware issue with all the N series.
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post #11929 of 13998 Old 05-28-2019, 12:53 AM
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Originally Posted by locutus2k View Post
This bug is so widespread and unpredictable that i'm positive assuming is a firmware bug, otherwise there is a serious hardware issue with all the N series.
Sorry, but the whole N/NX series is a joke!!
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post #11930 of 13998 Old 05-28-2019, 01:12 AM
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Its must be some problem with HW not with SW. I have over 140 hours on N7 and for now now problem but all time i have crossed fingers... :-)
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post #11931 of 13998 Old 05-28-2019, 02:14 AM
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Originally Posted by dlinsley View Post
Urgh, I spoke too soon. I just experienced this after about an hour - I fired up the projector (showing TV) so I could warm it up to tune in pixel alignment and focus, and went to put the kids to bed. I come down and experienced this:



I tried switching inputs, but only power cycle cures it. Low Latency, CMD, Motion Enhance are all off, MPC at 0.
I am having this problem also; completely random. My RS3000 has firmware version 2.04 which seems to have the problem more often. Sometimes I think it is triggered by changing devices (BD player, DirecTV box, etc.). Other times it just comes on. Power cycle and letting it sit for 20-30 mins will resolve the problem until it happens again. JVC is working on a fix; hopefully it will be released soon.
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post #11932 of 13998 Old 05-28-2019, 02:33 AM
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Just got an RS1000 loaded with 2.04. For a few days I've been troubleshooting a studdering / audio loss / frame drop issue which I have narrowed down to being caused by the RS1000 itself when the stream includes 4k+surround(5.1 or better). 4k/60 HDR with stereo works fine and 1080p with Atmos 7.1 works fine. I've tried a half dozen or so different cables and splitters and have even taken my receiver completely out of the equation, plugging two different Nvidia Shield directly into the JVC and see the issue with Netflix, Amazon, YouTube, and Kodi. Either Sheild with same HDMI up in my bedroom works perfectly with a Samsung 4k TV and cheap Pioneer AVR.

I'm really really hoping the 2.05 or 2.06 beta firmware might address this. Is there any way one of you could send me the firmware to try? Today is the last day of the holiday and it's been kind of ruined by this. Poor kids have sat idly by while I've been trying to solve this and I've already tore out my old Sony 1080p projector...

Any other suggestions?
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I do. I have tried this with both of my Nvidia Sheilds - they both show the problem when connected directly to the JVC. They both do not show the problem when connected to my Samsung 4k TV or my el cheapo Pioneer AVR.
How exactly do you reproduce audio loss when connecting your shield directly to your JVC?

It's not clear what your issue is exactly. Does it stop playing and reset the HDMI? Or does it stutter a little and if so how often? How does audio loss fit into this? The projector is a display only device so it has no bearing on audio. Stutterless playback would be best at 4K/24 not 4K/60.

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post #11933 of 13998 Old 05-28-2019, 02:40 AM
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I wouldn't be surprised if that blue lines issue is what caused the initial delay and JVC worked around it but it still is rearing its head. It's sure taken a while to get a supposed fix for this. It could be due to the fact that its so hard to reproduce though. I mean if some guy cant reproduce it more than once per 100 hours then I imagine an engineer at JVC might be dealing with a similar situation. Then to make a FW change and try to re-test. At what point do you think your fix solves it? 100 hours? 500 hours?
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post #11934 of 13998 Old 05-28-2019, 03:35 AM
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Official JVC RS3000/NX9 - JVC RS2000/NX7/N7 - JVC RS1000/NX5/N5 - Owners Thread

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Originally Posted by locutus2k View Post
This is a well known and documented bug i have experienced myself. Firmware 2.04 or 2.05 completely fix the issue. What firmware are you on?


2.04 from the factory. And, FWIW, I’ve been looking at this thread almost daily for a couple months and don’t recall seeing this particular issue mentioned...that doesn’t mean I didn’t miss something though.


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post #11935 of 13998 Old 05-28-2019, 04:06 AM
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This bug is so widespread and unpredictable that i'm positive assuming is a firmware bug, otherwise there is a serious hardware issue with all the N series.
I would think that it is also probably a firmware issue. Unless that I am wrong but from the picture I did not see the bars on the menu that was up. This to me would probably indicate that. I am wondering if something is happening with the HDMI handshake that is causing the issue. In a previous generation JVC I had I lost the handshake several times and something similar happened. i did not have the bars but the colors were similar to what is in the pictures. I also remember that I had to reboot to fix the issues. I would love to know what brand cables the people with the issues are using?
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post #11936 of 13998 Old 05-28-2019, 04:13 AM
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Sorry, but the whole N/NX series is a joke!!
I do hate to see this happening to all of our AVS members. We have to be a core part of their total user base and you would think JVC would have been all over this by now. This has been going on for over 8 months...at some point you would think they would have fixed these issues. What happened to the quote I saw MANY times late last year that they were delaying release to "make sure it was perfect because they know the world is watching"
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post #11937 of 13998 Old 05-28-2019, 04:35 AM
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So far, cross all fingers and toes, my nx9 after 97 hours has not had one problem.
The handshake is a little long, a few seconds, but that is i.
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post #11938 of 13998 Old 05-28-2019, 04:35 AM
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Originally Posted by Todd G. View Post
2.04 from the factory. And, FWIW, I’ve been looking at this thread almost daily for a couple months and don’t recall seeing this particular issue mentioned...that doesn’t mean I didn’t miss something though.


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I've sent messages in this thread with pictures and same issue as yours. In my case service installed 2.05 and that issue went away for good. If Jvc is sending 2.05 to install yourself, you have to do a full factory reset from service menu after installing, otherwise the firmware will have no effect on the issue. 2.05 fix this.
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post #11939 of 13998 Old 05-28-2019, 06:18 AM
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I observed the dropped frames when it was connected directly. I observed dropped frames AND no audio output when connected through my receiver. These were entire seconds skipped, not refresh rate mismatch judder. It was constant.

Update is this seems to be an incompatibility issue with Nvidia Shield and JVC. I went and bought an Apple TV last night and it works fine. I'm not sure why the Shield has issues with JVC and not other 4k displays and noticed others here have Nvidia Shield. I was able to get 4k/24 HDR with Atmos on the Apple TV. I'll post on the Nvidia forums to see if they are aware. Thanks for the responses all!

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post #11940 of 13998 Old 05-28-2019, 06:21 AM
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I bought an Apple TV last night and it does not have the issue. It seems to be an incompatibility between Nvidia Shield platform and JVC. Amazon Fire 4k also worked fine...

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