Official JVC RS3000/NX9 - JVC RS2000/NX7/N7 - JVC RS1000/NX5/N5 - Owners Thread - Page 416 - AVS Forum | Home Theater Discussions And Reviews
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post #12451 of 19403 Old 06-06-2019, 07:28 PM
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So you can’t update the firmware with a MacBook? Do you have to have a pc?


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post #12452 of 19403 Old 06-06-2019, 08:06 PM
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Originally Posted by Ediddy View Post
So you can’t update the firmware with a MacBook? Do you have to have a pc?


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You just download the firmware to a FAT32 formatted USB drive and plug that into the projector.
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post #12453 of 19403 Old 06-06-2019, 08:13 PM
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Quote:
Originally Posted by Wookii View Post
Like a lot of things in HT I think it’s very much a personal thing. I do find 3D a little bit fake (it’s more like layers of 2D than actual 3D), but I do like the effect sometimes, it does create a little more immersion on occasion. What I don’t like is my eyes feeling like I’ve been awake for three weeks straight, after watching a 3D movie!
The effect is decent in animated stuff, but other than that, it feels forced and unnatural much of the time.
Same feeling I get if I'm watching a projector that is too bright, afterwards it feels like someone stapled my eyes as stuck open.

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post #12454 of 19403 Old 06-07-2019, 01:46 AM
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Originally Posted by bathes2051 View Post
Apparently my Xfinity X1Gv4 cable box is outputting BT2020 (in YUV 4:4:4 10 bits), so I’m running in BT2020 mode with zero iris (Auto2), low lamp for TV
Now that I’ve finally resumed watching TV (Deadwood the movie, love that show), there’s something definitively weird with that Xfinity 4K cable box.
The *only* way I can get a good picture (and by that I mean familiar, and comparable to e.g. what I see on my iPad Pro at full brightness) is when those 3 conditions are met:
  1. The picture mode on the JVC is BT2020 (which is what the info menu reports the box is sending), otherwise the colors are washed out, except with the HDR mode
  2. The gamma is 2.2. 2.3 is too dark. Cinema 1 is even brighter, but it’s 1.9 with a non-linear boost, so no good.
  3. I’m in High lamp mode. Low lamp is too dim.

At first I thought I was lumen-deprived in low lamp mode, but here’s the thing: with these settings the picture quality is great, with highlights at HDR-like levels (Deadwood has a weird AR that allows me to show it in panel-zoom mode like I do with scope movies, but with no cropping, to get the full panel lumens). It makes me think of a bright TV.
So given the fact that this consumer cable box is strangely outputting BT2020 (lots of complaints about it online, since TVs don’t expect or handle it), my guess is that it “thinks” it’s in HDR mode, and outputting an “HDR-like” signal, which could explain what I have to do to get the most out of it.

I suppose the way to find out would be to compare results with the same box in 1080p mode, as well as with SDR blu-rays, but I didn’t have time to do this yet this week.
I’m glad I have a great picture either way, but it will be interesting to find out which one of those propositions is true:
  1. My room requires High Lamp for everything
  2. This cable box assumes the TV is running in HDR mode when set to a 4K resolution
  3. I only have to run in High Lamp mode because I use the BT2020 color filter, which cuts 20% of brightness in Low Lamp mode

Is anybody else here running an Xfinity XG1v4 cable box with their JVC projector? (Some people also call it X1Gv4 like I did above, which makes online searches challenging)

Last edited by bathes2051; 06-07-2019 at 01:57 AM.
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post #12455 of 19403 Old 06-07-2019, 02:02 AM
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Originally Posted by jeahrens View Post
Right there with ya. I don't begrudge anyone liking it, but the few theatrical outings and experiences with it in other's home theaters left me underwhelmed. Still I'm glad that for those that enjoy it the projector manufacturers keep supporting it.
Try Megamind or the end credits to Despicable Me 2.
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post #12456 of 19403 Old 06-07-2019, 07:53 AM
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Originally Posted by coderguy View Post
The effect is decent in animated stuff, but other than that, it feels forced and unnatural much of the time. Same feeling I get if I'm watching a projector that is too bright, afterwards it feels like someone stapled my eyes as stuck open.
"Sin City: A Dame To Kill For" in 3D is really quite spectacular on the 4K JVCs.
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post #12457 of 19403 Old 06-07-2019, 08:02 AM
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Well I had high hopes for the South Korean Netflix series "Kingdom", which had great sets and nice cinematography and an expert 'english dub'. That is until I realized it is the Korean version of 'Walking Dead', I think we've had enough of zombies and vampires. Please no more, Samurai Zombies is not creative.
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post #12458 of 19403 Old 06-07-2019, 08:04 AM
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Quote:
Originally Posted by coderguy View Post
Well I had high hopes for the South Korean Netflix series "Kingdom", which had great sets and nice cinematography and an expert 'english dub'.
That is until I realized it is the Korean version of 'Walking Dead', I think we've had enough of zombies and vampires.
Please no more, Samurai Zombies is not creative.

What if we made them Samurai Zombies with light sabers? Will that be creative.

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post #12459 of 19403 Old 06-07-2019, 08:07 AM
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"Sin City: A Dame To Kill For" in 3D is really quite spectacular on the 4K JVCs.

@docrog : Can you please tell which Emitter and Glasses are you using?

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post #12460 of 19403 Old 06-07-2019, 09:21 AM
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post #12461 of 19403 Old 06-07-2019, 10:02 AM
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I have an issue with the DI that I hope is solved. After about 45- 1hour the DI suddenly begins to clamp down way too much in darker scenes. I compare the clamping level with going to - 10 on the manual aperture (I have it set to 0). JVC technicians said to my dealer this would be solved in the next firmware, so let's see. I just installed it.

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Originally Posted by locutus2k View Post
Keep us posted! I didn't experienced this issue but i'm interested in understanding what is software and what is hardware related.
So JVC told the distributor that they wanted to have a look at my unit, since then apparently never had this issue reported. Looks like I will be without a projector for some time
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post #12462 of 19403 Old 06-07-2019, 10:33 AM
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So JVC told the distributor that they wanted to have a look at my unit, since then apparently never had this issue reported. Looks like I will be without a projector for some time <img src="https://www.avsforum.com/forum/images/AVSForum/smilies/tango_face_sad.png" border="0" alt="" title="Frown" class="inlineimg" />[/QUOTE]

I live near Toronto Canada my JVC rep asked for the same thing can you return the projector so I can check it out. A projector that I bought brand-new out at least a week while he checks it out. I have gotten more advice and direction from the AVS Forum then anything I've heard out of JVC other than some firmware updates I can't believe that every country is just as blind as the next concerning this issue. I can't believe some dude in Canada is going to rewrite me new firmware I don't see the point in sending in my unit. Plus the issues have been reoccurring less frequently which is a bit of comfort
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post #12463 of 19403 Old 06-07-2019, 11:07 AM
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I have been away from the forums for the past few weeks, and in catching up I missed out on the A-Lens discussion.

One point I didn't see mentioned is that like upscaling 1080p to 4k, when you upscale 3840x1600 scope to 4096x2160, you DO gain some sharpness and clarity, and overall a better image than if you just zoomed to 3840x1600. Yes, there is technically no new content, but with interpolation, you are creating new content, and increasing the number of unique pixels. Although I can't speak for the quality of the conversion compared to higher end processors like the Lumagen, the JVC Anamorphic modes with a lens look superior in terms of clarity and sharpness compared to the zoom method. When you add the extreme benefit of 38% more light which highly benefits HDR content, the differences between zooming and using a lens are night and day.

I saw mention that a black pixel uses more less light than color pixels or something of that nature, and the fact is, if a pixel is projecting black or is off the screen, you don't get to use the light from the lamp on the pixels that ARE lit up. Either you use a pixel or you don't and if it is being used, you get the benefit of more light. So by adding over 40% more pixels compared to the zoom method, you DO gain the advertised 38% more light. You gain about 8% less with the non DCR lens because it only uses the 3840 pixels across and you still have black bars that you either mask or zoom to put off the sides of your screen. More pixels being used = more light, plain and simple.

Yes, as mentioned there are some negative effects to using an A-lens. First, there is some barrel distortion. It is very minor on the Paladin lenses, on my 150" wide scope screen it is a little less than 1" from corner to center. So I set about a 3/4" overscan onto my frame to account for it. Also, since the JVC has a recessed lens, even after some slight deviations from the manual on mounting the Paladin to get my lens to sit flush on the front of the JVC chassis, I still had to go about 6" further back than the minimum 1.4 throw ratio. Still, I am within a couple percent of the minimum throw of the projector for the width of my screen, so I am still getting almost the most light possible. While other lenses might allow for shorter throw, your JVC needs 1.35 minimum so it is irrelevant (on a compression lens, on an expansion it is different).

The Anamorphic B setting on the JVC is also a downside to the DCR lens. It is a slight squeeze over 16:9 because it is putting 17:9 in the same space as 16:9 content should be, so rather than zooming to put the black side bars outside the screen, it is stretching the 16:9 image to fill the 17:9 space. Plus, I am losing pixels on 16:9 content, quite a bit in fact. However, my pixel density is the same as it is in scope, so the image quality is consistent between the two, 16:9 content is not brighter as it would be on a zoom method, and switching between modes is very fast with no readjustment ever needed. Changing memory settings takes about 1-2 seconds, but if I were just hitting the button to switch anamorphic modes it is even faster, less than a second.

I do hope JVC comes out with an Anamorphic D setting for lenses that take advantage of the full 4096 wide panel, but I am not holding my breath. I may upgrade to a Lumagen in the future which would correct this issue and allow me to set up some custom anamorphic modes for Netflix content that seems to be set for something in between scope and 16:9.

I run a very large screen for home theater (150" wide) and the lens made a massive improvement in the area of brightness. Between that and tone mapping, HDR is not only watchable, it is a SIGNIFICANT improvement over SDR, and while it will never be as good as a high end LCD or OLED, it is close enough that I am satisfied. In short, it is exceptional in every way, a real joy to watch, and I don't feel like I am losing ANYTHING over watching 4k UHD content on a high brightness LCD or OLED panel. Anyone that says it doesn't work or is barely acceptable doesn't know what they are talking about. I always prefer HDR content over SDR with this setup.
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post #12464 of 19403 Old 06-07-2019, 11:07 AM
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I am absolutely enamored by the picture the RS2000 throws, both with UHD and regular HD.

We watched Moana (HD) last night and the colors and detail in the picture were just so rich. Really great.

Unfortunately, I think I am going to have to write off the projector for gaming. While the color and resolution look tremendous and immersive in 4K, the input lag is just a tad too high for my tastes. I've been spoiled for too many years with high-end gaming monitors.
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post #12465 of 19403 Old 06-07-2019, 12:30 PM
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I received the replacement projector to fix the vertical lines problem with my RS3000 (which was from the first batch released in the US). I tested the replacement with a test clip that has been reliable in reproducing the problem.

The replacement came with firmware 2.06. I tested it with this and then upgraded to 2.07. It worked fine (no vertical lines) with both.

My conclusion from this is that the problem is basically hardware. There may or may not be a firmware work-around but, if there is, it does not work with all units.

I would warn anyone who has this problem, that since it only occurs on a certain kind of content (and even then probably won't happen every time), it can be very hard to be assured that the problem is really fixed. In my case I could go many days without seeing it.

My test clip seems be reliable in reproducing the problem, but even it won't do it every time. It's only 6 sec in length so it's no problem to run it 10-20 times. My experience is that if you do that successfully, the problem is really fixed. But, clearly, there are differences between projectors so who knows what may happen.

If you want to try the test clip, send me a PM with your email address and I will send it to you.

Last edited by jmonier; 06-07-2019 at 01:19 PM.
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post #12466 of 19403 Old 06-07-2019, 12:35 PM
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Quote:
Originally Posted by Davidian1 View Post
I live near Toronto Canada my JVC rep asked for the same thing can you return the projector so I can check it out. A projector that I bought brand-new out at least a week while he checks it out. I have gotten more advice and direction from the AVS Forum then anything I've heard out of JVC other than some firmware updates I can't believe that every country is just as blind as the next concerning this issue. I can't believe some dude in Canada is going to rewrite me new firmware I don't see the point in sending in my unit. Plus the issues have been reoccurring less frequently which is a bit of comfort
Im in Sweden, Europe. The distributor is kind of my dealer in this case. He has the contacts within JVC, and they said they wanted to have a look at the projector. So I guess I will be projector-less for a while. Very sad, and a bit disappointing considering its a premium product and very bulky to ship. But I guess its within their rights to try and repair it, within the warranty period. I dont think europe has any kind of swap deals like in the US, unfortunately. This is actually my second unit, but it was not swapped by JVC, but the distributor was kind enough to let me exchange my unit for the one that they ordered themselves for a custom install.

Last edited by Drem; 06-07-2019 at 12:39 PM.
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post #12467 of 19403 Old 06-07-2019, 01:43 PM
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Originally Posted by tommarra View Post
@docrog : Can you please tell which Emitter and Glasses are you using?
I use the standard JVC emitter which I previously had inserted into my RS500. My 3D glasses are from a Samsung TV that I purchased almost 10 years ago. They work great with very little dimming of the image. I was unable to continue to use the Xpand glasses that I purchased for the RS500 because they were the wrong polarity for the NX7.
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post #12468 of 19403 Old 06-07-2019, 01:56 PM
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RS2000 delivery date

So I got a call from my dealer who stated he will have the RS2000 in his location next Tuesday or Wednesday. I originally ordered the NX7 but apparently the two that just came in was crushed/damaged by delivery. So... he was able to procure a few RS2000 from his JVC distributor. Hopefully I will have it in hand next week! The dealer is about 1.5 hours from me so I am driving there to pick it up. Not taking any chances on shipping. I guess I should consider myself one of the lucky ones as I placed my order the third week in April; just before the bulb promotion expiration. He spoke to JVC and they will honor the free bulb promo AS LONG AS the receipt/invoice order form show an order date PRIOR to April 30, 2019. I hope I don't experience any of the issues stated in this forum. I will report on the firmware number once it is up and running. Fingers crossed...
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post #12469 of 19403 Old 06-07-2019, 02:05 PM
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Quote:
Originally Posted by den110 View Post
So I got a call from my dealer who stated he will have the RS2000 in his location next Tuesday or Wednesday. I originally ordered the NX7 but apparently the two that just came in was crushed/damaged by delivery. So... he was able to procure a few RS2000 from his JVC distributor. Hopefully I will have it in hand next week! The dealer is about 1.5 hours from me so I am driving there to pick it up. Not taking any chances on shipping. I guess I should consider myself one of the lucky ones as I placed my order the third week in April; just before the bulb promotion expiration. He spoke to JVC and they will honor the free bulb promo AS LONG AS the receipt/invoice order form show an order date PRIOR to April 30, 2019. I hope I don't experience any of the issues stated in this forum. I will report on the firmware number once it is up and running. Fingers crossed...


I received my RS2000 Wednesday. It came with firmware 2.04. Haven’t experienced any issues yet but I downloaded firmware 2.07 just in case.


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post #12470 of 19403 Old 06-07-2019, 02:43 PM
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Hi folks,

I am looking at the RS2000 as an upgrade to my previous JVC projector from a couple of years ago (first one with the low latency setting). Reading the review of the RS*3000* at the beginning of this thread, I came across this text:

INPUT LAG MEASUREMENTS:

LOW LATENCY, eSHIFT 8K, and MOTION ENHANCE --> Turning these ON/OFF makes no difference regarding the measured INPUT LAG


If I read this correctly, the low latency option does literally nothing? And really, the only thing that affects input lag is having Clear Motion Drive (CMD) on?

That seems... weird. Am I misunderstanding? Basically I am trying to understand if the low latency mode is actually beneficial when playing video games, or not. And if not... why does it exist as an option?

Thank you!

Last edited by avrignaud; 06-07-2019 at 02:50 PM.
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post #12471 of 19403 Old 06-07-2019, 03:45 PM
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Quote:
Originally Posted by jeahrens View Post
Right there with ya. I don't begrudge anyone liking it, but the few theatrical outings and experiences with it in other's home theaters left me underwhelmed. Still I'm glad that for those that enjoy it the projector manufacturers keep supporting it.

Avatar was probably the best that format looked, though I'm not a fan of the film.
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Everyone,
My RS2000 arrives Monday but looking to see what mount/plates i should get? I will be dropping the projector down with an extension pole.
Eventually I will add a Panamorph DCR if that is a factor as well.
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RPMA + SLM281 combo >>> This has gear adjustment.

Quote:
Originally Posted by den110 View Post
So I got a call from my dealer who stated he will have the RS2000 in his location next Tuesday or Wednesday. I originally ordered the NX7 but apparently the two that just came in was crushed/damaged by delivery. So... he was able to procure a few RS2000 from his JVC distributor. Hopefully I will have it in hand next week! The dealer is about 1.5 hours from me so I am driving there to pick it up. Not taking any chances on shipping. I guess I should consider myself one of the lucky ones as I placed my order the third week in April; just before the bulb promotion expiration. He spoke to JVC and they will honor the free bulb promo AS LONG AS the receipt/invoice order form show an order date PRIOR to April 30, 2019. I hope I don't experience any of the issues stated in this forum. I will report on the firmware number once it is up and running. Fingers crossed...
That is interesting as you would be losing a few months of the manufacturers warranty. We where told to invoice as normal. We just had to turn in a list of names of people waiting.
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post #12472 of 19403 Old 06-07-2019, 04:27 PM
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I just received the June/July issue of "Sound & Vision". A lead article, written by Kris Deering, is a review of the RS3000/NX9 and contains a sidebar regarding the integration of the custom Panasonic/JVC curves and the UB820/9000. I was somewhat surprised to read that Kris favors "double tone mapping" (Panasonic Optimizer with JVC Auto Tone Mapping) via the BT2020 profile rather than the custom curves which were implemented in an earlier JVC PJ firmware update. This coincides with my own subjective comparison of the various combinations available with these 2 devices and is the treatment for UHD HDR source material (including Netflix HDR titles via the Panasonic's app) that I have chosen to apply.

The cherry on my personal sundae is that Yamaha, for the 1st time, is able to decode Netflix Dolby Atmos from Netflix DD+ source material via the UB820/9000 with the RX-A3080 (something that several generations of Denon/Marantz AVRs had already been capable of doing). Sweet...........
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post #12473 of 19403 Old 06-07-2019, 04:40 PM
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Quote:
Originally Posted by jmonier View Post
I received the replacement projector to fix the vertical lines problem with my RS3000 (which was from the first batch released in the US). I tested the replacement with a test clip that has been reliable in reproducing the problem.

The replacement came with firmware 2.06. I tested it with this and then upgraded to 2.07. It worked fine (no vertical lines) with both.

My conclusion from this is that the problem is basically hardware. There may or may not be a firmware work-around but, if there is, it does not work with all units.

I would warn anyone who has this problem, that since it only occurs on a certain kind of content (and even then probably won't happen every time), it can be very hard to be assured that the problem is really fixed. In my case I could go many days without seeing it.

My test clip seems be reliable in reproducing the problem, but even it won't do it every time. It's only 6 sec in length so it's no problem to run it 10-20 times. My experience is that if you do that successfully, the problem is really fixed. But, clearly, there are differences between projectors so who knows what may happen.

If you want to try the test clip, send me a PM with your email address and I will send it to you.
How many hours have you used the new projector? I'd not be satisfied that the problem was solved until you broke 300 hours without seeing it.

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post #12474 of 19403 Old 06-07-2019, 05:01 PM
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Quote:
Originally Posted by Cleveland Plasma View Post
RPA + SLB281 combo
RPMA + SLM281 combo >>> This has gear adjustment.

That is interesting as you would be losing a few months of the manufacturers warranty. We where told to invoice as normal. We just had to turn in a list of names of people waiting.
Same here.

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post #12475 of 19403 Old 06-07-2019, 05:09 PM
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Originally Posted by markmon1 View Post
How many hours have you used the new projector? I'd not be satisfied that the problem was solved until you broke 300 hours without seeing it.
The projector has a three year warranty, so it is not like the warranty is going to run out before he gets 300 hours on the unit. So I don't see a reason to worry about it. Hopefully it is fixed, but if not, the owner is not without any recourse.
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post #12476 of 19403 Old 06-07-2019, 05:19 PM
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I run a very large screen for home theater (150" wide) and the lens made a massive improvement in the area of brightness. Between that and tone mapping, HDR is not only watchable, it is a SIGNIFICANT improvement over SDR, and while it will never be as good as a high end LCD or OLED, it is close enough that I am satisfied. In short, it is exceptional in every way, a real joy to watch, and I don't feel like I am losing ANYTHING over watching 4k UHD content on a high brightness LCD or OLED panel. Anyone that says it doesn't work or is barely acceptable doesn't know what they are talking about. I always prefer HDR content over SDR with this setup.
I've tried to explain this to flat panel guys at the Blu-ray site, but they still don't get it and keep looking at nit specs. But they tend to be anti-projector over there in general.
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post #12477 of 19403 Old 06-07-2019, 05:32 PM
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How many hours have you used the new projector? I'd not be satisfied that the problem was solved until you broke 300 hours without seeing it.
I think 300 hours is a bit excessive. With normal viewing I would not be convinced until it went 100 hrs, but then I'd be happy. But, I think you missed the point that I was using a special test clip. That 6 sec clip has been 100% reliable in causing the problem within a few tries. I ran it over 30 times without a problem on the new projector.

I've only run it less than an hour (I have to wait til Monday to get help to take down the old one from the ceiling and put up the new one). I've been fighting this problem for more than 600 hours (probably more than anyone else), so I have a pretty good handle on it and I'll be very surprised if it shows up.
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post #12478 of 19403 Old 06-07-2019, 05:35 PM
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Quote:
Originally Posted by Craig Peer View Post
Same here.
Quote:
Originally Posted by Cleveland Plasma View Post
RPA + SLB281 combo
RPMA + SLM281 combo >>> This has gear adjustment.

That is interesting as you would be losing a few months of the manufacturers warranty. We where told to invoice as normal. We just had to turn in a list of names of people waiting.
I stand corrected. The dealer told me he submitted a list of names as well. But if JVC gives him a problem, he will show them proof that the pj was ordered prior to the deadline; with a sales receipt (showing delivery pending) showing same. My new receipt will show the actual delivery date for warranty purposes.

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post #12479 of 19403 Old 06-07-2019, 05:42 PM
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Quote:
Originally Posted by Mike Garrett View Post
The projector has a three year warranty, so it is not like the warranty is going to run out before he gets 300 hours on the unit. So I don't see a reason to worry about it. Hopefully it is fixed, but if not, the owner is not without any recourse.
I only wish it were so simple. This blue bars bug, in my opinion, is the worst bug we’ve maybe seen on any projector. It’s super hard to reproduce and seems like it could happen at any time. To solve it, you have to power off the projector, wait for the lamp cool down time, perhaps unplug the projector for a bit, then power it back on. Can you imagine that crap happening with a room full of friends? Not only that, but the issue is wide spread across the entire NX line and all FW versions to date. And it’s so intermittent that you can’t be sure it’s solved for several hundred hours of use.

If I owned an NX series projector, I’d constantly be waiting for the blue bars bug to surface. I couldn’t relax and enjoy the projector. Saying you have three hear warranty just doesn’t help. It’s so intermittent and some owners only put a few hundred hours on their projectors a year they may only see it once every couple months. Is jvc going to swap a projector every time one unit blue bars only once? If not then you have to reproduce it as an ongoing problem.

If jvc could at least implement a button press hdmi reset that could be performed while the projector was running then the problem isn’t such a show stopper. It’d be a pain to grab the remote and hit the reset sequence every time it happened but it’s nothijg like what it takes to fix it now.

This one bug would keep me far away from the entire NX line until it was confidently reproduced, root caused, and fixed. Then I’d need to see no more reports of it on fw versions that contained the fix. As it stands now, I have little confidence that this bug can be fixed in firmware or even reliably reproduced to get an engineer to understand the cause to solve it. As an engineer myself who has worked on shipping hardware, I know you have to be able to reproduce a problem (multiple times) in a debug environment in order to gather enough data to understand what is happening. A problem that only occurs once every few hundred hours is possibly unfixable.

Also I’m sure you’re going to try to say that there are tons of owners that have never seen this bug. To that I’d just say they haven’t seen it yet.
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post #12480 of 19403 Old 06-07-2019, 05:58 PM
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Quote:
Originally Posted by markmon1 View Post
I only wish it were so simple. This blue bars bug, in my opinion, is the worst bug we’ve maybe seen on any projector. It’s super hard to reproduce and seems like it could happen at any time. To solve it, you have to power off the projector, wait for the lamp cool down time, perhaps unplug the projector for a bit, then power it back on. Can you imagine that crap happening with a room full of friends? Not only that, but the issue is wide spread across the entire NX line and all FW versions to date. And it’s so intermittent that you can’t be sure it’s solved for several hundred hours of use.

If I owned an NX series projector, I’d constantly be waiting for the blue bars bug to surface. I couldn’t relax and enjoy the projector. Saying you have three hear warranty just doesn’t help. It’s so intermittent and some owners only put a few hundred hours on their projectors a year they may only see it once every couple months. Is jvc going to swap a projector every time one unit blue bars only once? If not then you have to reproduce it as an ongoing problem.

If jvc could at least implement a button press hdmi reset that could be performed while the projector was running then the problem isn’t such a show stopper. It’d be a pain to grab the remote and hit the reset sequence every time it happened but it’s nothijg like what it takes to fix it now.

This one bug would keep me far away from the entire NX line until it was confidently reproduced, root caused, and fixed. Then I’d need to see no more reports of it on fw versions that contained the fix. As it stands now, I have little confidence that this bug can be fixed in firmware or even reliably reproduced to get an engineer to understand the cause to solve it. As an engineer myself who has worked on shipping hardware, I know you have to be able to reproduce a problem (multiple times) in a debug environment in order to gather enough data to understand what is happening. A problem that only occurs once every few hundred hours is possibly unfixable.

Also I’m sure you’re going to try to say that there are tons of owners that have never seen this bug. To that I’d just say they haven’t seen it yet.
100% agree with this!!!

The issue is NOT subtle in any shape or form... its a huge issue that needs to be 100% certified fixed.

So far i think the current fix has been in the form of a "Band Aid" fix!
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