Originally Posted by coderguy
I agree, it's far from inoperable, but it's also worse than an inconvenience as it could significantly reduce the value of the projector in the used market, once next year's model is released if that year does not have the issue.
You are assuming the issue won't be resolved in this model. I don't believe that. If you have a faulty unit now and go to sell it, then yes, the value is diminished. Not by much since it could still be warrantied by the buyer, and more importantly, the fact that it is still the best looking projector in the $5-20k range, which is a sweet spot for budget high end projectors.
But you make a point, some people buy cars for the value retention, some people buy cars for the enjoyment of driving them. I can't knock someone being upset that their car lost more value in the first year than it should have. 🙂 for some, the stigma of issues even after they are fixed, is there. I imagine a lot of people who haven't been able to enjoy the image these projectors throw will google a used one, find this thread, and assume they are piles of junk before reading about the firmware fixes that will come out that fix it all and end up missing out on a fantastic projector. Kind of like the rs4500, which people still believe has worse contrast than the Sony's.
[quote] We really don't know the frequency of the issue or how many people have it, it's too intermittent for some people to know. It sounded like some people had it occurring a lot more than every 100 hours.[quote]
Exactly, we DON'T know. And we probably won't long before it is 100% fixed by a firmware update.
This projector has been available to buy for regular consumers (non early adopter preorderer)for all of about a month, and the majority of early buyers haven't had theirs for more than 3 months. Sure, it was supposed to be widely available 6 months ago, but the fact is it is still just getting out to the masses, and JVC is still in the early stages of fixing issues. We all know there will be many more firmware releases, and there is no word of them giving up on fixing anything. If we were already at Cedia 2019 with no acknowledgement of an issue, that would be one thing, but there have been 3 firmware versions specifically trying to fix the blue lines in the last 7 weeks, and recent word of progress on the yellow issue. Not one person here can definitively say this product is a dud and will be avoided in the used market. Not one person here can say this is a widespread issue or a 2% bad sample. Crying wolf and running for cover at this stage is hardly warranted.
I think the problem is some people are taking an issue with a third party part that caused a delay in production, a bunch of freight damage issues, an early issue with DI that was resolved before more than a handful of units hit the street, a minor problem with yellowing of whites when the DI clamps all the way down that most can't see unless they look hard for, and a dozen people with a problem where blue or green lines appear that requires a reset, and they are lumping it all together as the same problem and calling it a failed product despite the fact that MOST users have seen none of this and think this is the best sub $20k projector ever to come out.
Since people have warranties, nothing to get all that worried about I suppose. However, these are not cheap units, I would be a bit upset personally if I were experiencing the issue. That doesn't mean you cannot enjoy your projector. I also think 'how upset' someone is will partly relate to how much they care about the money they spend on these things, I mean for people upgrading in a couple years or for those that have a lot of cash to burn, they might not care anyhow.
I would be upset too, but like 98% of the customers my dealer has, I don't have any issues. The sky isn't falling And this projector is not a dud, it's amazing, and I can't ever see an upgrade in the next 5-10 years that could justify the price. And if I do get the issues a few are having, I not only trust JVC will stand behind their product, but I trust my dealer will take care of me. At least they better