Official JVC RS3000/NX9 - JVC RS2000/NX7/N7 - JVC RS1000/NX5/N5 - Owners Thread - Page 424 - AVS Forum | Home Theater Discussions And Reviews
Forum Jump: 
 13240Likes
Reply
 
Thread Tools
post #12691 of 13950 Old 06-12-2019, 04:11 AM
Member
 
chamii123's Avatar
 
Join Date: Jan 2019
Location: Sydney, Australia
Posts: 32
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 27 Post(s)
Liked: 22
Quote:
Originally Posted by markmon1 View Post
SO if you have a room full of 8 people watching a movie and half way through it gets blue bars you're fine with it? If that happened here I'd be super embarrassed of my equipment.

That's my worry too.
I know it's a first world problem but it's a"first world projector"
We are going to have friends over on regular basis for movie nights and I will never hear the end of it, if god forbids there is a technical glitch.
"She who cannot be named" is the CFO and will give me a hard time.
chamii123 is offline  
Sponsored Links
Advertisement
 
post #12692 of 13950 Old 06-12-2019, 04:25 AM
AVS Forum Special Member
 
rwestley's Avatar
 
Join Date: Mar 2004
Posts: 7,133
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 402 Post(s)
Liked: 242
Quote:
Originally Posted by chamii123 View Post
That's my worry too.
I know it's a first world problem but it's a"first world projector"
We are going to have friends over on regular basis for movie nights and I will never hear the end of it, if god forbids there is a technical glitch.
"She who cannot be named" is the CFO and will give me a hard time.
Totally agree, In the past I have had glitches with bad DVD's and other issues and I never did hear the end of it. We have a right to expect that it will work as advertised. I know I could not deal with the thought that something like this could happen at any time. JVC must get to the bottom of this and the other reported issues. I am guessing that it is some kind of HDMI issue that is locking everything up. HDMI has been a problem since day one and has never worked well with many products. I have owned JVC projectors in the past and have had Had sync issues along with freezing. I have also played around with Sony and Benq projectors and they seem to have fewer HDMI issues. It might be time for JVC to redesign there HDMI board.
rwestley is online now  
post #12693 of 13950 Old 06-12-2019, 04:30 AM
Member
 
chamii123's Avatar
 
Join Date: Jan 2019
Location: Sydney, Australia
Posts: 32
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 27 Post(s)
Liked: 22
Quote:
Originally Posted by RapalloAV View Post
It would be interesting to know if all those (10) who have had issues use a number of different sources?
I too believe it’s an HDMI issue when the projector is trying to sync, I wonder if this is why JVC had a very long sync on all the earlier models.
The NX series has a faster sync than the old models and could this be part of the problem, who knows…..

I only use an HTPC (one source) and all my 1500+ discs are ripped to the Nas, I have never seen these issues on my NX9 and I was one of the early adopters January 2019.
Since I only have one source there is only ever one handshake/sync at start-up, I don’t have the FBI warnings etc etc so there are no more syncs taking place once the projector is first fired up.

Food for thought…

Has anyone reported this issue to occur from a Panasonic Blu-ray or Apple TV ?


Each time it happened to me, the NVIDIA shield was the source. It's never happened with the Xbox one X, Telstra TV ( 4k Roku) or the Panasonic 820



It could be just a coincidence as it's my most used source ( higher probability) but from what I recall the source has been HTPCs or a shield.
I wonder if the HTPCs have NVIDIA GPUs.

Last edited by chamii123; 06-12-2019 at 05:17 AM.
chamii123 is offline  
Sponsored Links
Advertisement
 
post #12694 of 13950 Old 06-12-2019, 05:09 AM
Member
 
chamii123's Avatar
 
Join Date: Jan 2019
Location: Sydney, Australia
Posts: 32
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 27 Post(s)
Liked: 22
Contacted JVC today and was advised to connect the NVIDIA shield directly to the NX7 and bypass my AVR ( Marantz SR6013) and to send it to a local authorized repairer to diagnose it it reoccurs.


I updated my FW from 2.04 to 2.07 today.


As a first time owner of a projector which has the blue/green vertical bar issue, I am optimistic that JVC will solve the issue ( either FW or worse case replacement )
I have 135 hours clocked and have decided to go ahead with calibration on Friday as I am very happy with the picture.
It's outstanding. Maybe its because its my first projector but I am really enjoying it.
A power cycle is embarrassing but not the end of the world provided it's a rare occurrence with no long term damage to the device.
Its a really silly thing to say but no matter how much I enjoy the projector it still bothers me.


Am I upset with issue? YES!

Am I happy with the projector ? YES!
Is this issue currently a deal breaker for me? Surprisingly, I have to say No




While it's value for money from a picture per $ perspective you still cannot avoid the fact that it's still expensive from an absolute $ value.
After-all, it is residing in the " Digital Hi-End Projector" section and thus a certain standard of reliability and after sales support is expected.
Jive Turkey likes this.

Last edited by chamii123; 06-12-2019 at 05:16 AM.
chamii123 is offline  
post #12695 of 13950 Old 06-12-2019, 05:30 AM
AVS Forum Special Member
 
docrog's Avatar
 
Join Date: Sep 2001
Location: Okatie, SC
Posts: 1,291
Mentioned: 14 Post(s)
Tagged: 0 Thread(s)
Quoted: 1059 Post(s)
Liked: 361
If those of us who have never experienced colored bars are chiming in.... my NX7 (installed late January and running v.2.01) sends the video signal (as high as [email protected] 4:4:4) via a certified premium HDMI 15' cable through a Yamaha AVR (initially RX-A3050, now RX-A3080). My source devices include UB820, Oppo 103D, ATV4K, Roku Ultra, TiVo (HD) and assorted USB drives (for Masciola patterns or UHD videos) through either the Roku or UB820. I, too, wonder if this is a device related phenomenon (for example: Nvidia or renderer) which is why I recently asked which owners of HTPCs were either glitch free or experiencing this issue. I've read of several owners with the Shield who have the problem.
coderguy likes this.

JVC NX7, Yamaha RX-A3080 (7.2.4 speaker layouts: Dolby Atmos & DTS:X), Panasonic UB820, Oppo 103D, ATV4K, Roku Ultra, TiVo Bolt Vox, Vandersteen Model 3 Signatures & VCC-1 Signature, SVS SB-2000 (2), Clark Synthesis Tactile Bass Transducers (2), Polk PSW-12
docrog is offline  
post #12696 of 13950 Old 06-12-2019, 05:44 AM
Advanced Member
 
jmonier's Avatar
 
Join Date: Jan 2003
Location: Torrance, CA
Posts: 893
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 186 Post(s)
Liked: 107
Quote:
Originally Posted by locutus2k View Post
I've had the blue bars with my first N9, march build with 2.01 firmware updtated (by service) to 2.05. I know at least 3 other people here in Italy that don' write on this forum who had or still have from time to time the issue. After 1 month of troubleshooting with my dealer we have confirmed that:

1- It is NOT related to hdmi cables (type, run etc.)
2 - It is NOT related to heat (sometimes happens just after a couple minutes in a fresh room)
3 - It is NOT related to source (can happen with no source, just 1 Oppo connected direct, with no hdmi attached, on both inputs)
4 - It MAY be related to firmware/software
5 - It MAY be related to a faulty component

Now i have a replacement NX9 (5 stars to Jvc service), may build that came with 2.06 and i have updated myself to 2.07. So far (only 50 hours) no issues at all, only a breathtaking image.
This thing annoy me because i'm always been a great Jvc supporter and i trust their machines, so i really hope they will come out with a definitive solution, software or hardware, because, trust me, i have never seen such an amazing image from a home videoprojector. And the 3D, for the people who still cares, is by far the best i have ever seen. Ever.
My experience is EXACTLY the same as yours and I can say that 4 and 5 are BOTH true. 4 is true because I did not have the problem on my original projector with 1.17 firmware but did have it with 1.20 through 2.07. 5 is true because my replacement projector does NOT have it on 2.06 or 2.07.

I do have a 6 sec test clip which will cause the problem (not every time, but quite often). (Send me a PM with your email address.)
coderguy likes this.
jmonier is online now  
post #12697 of 13950 Old 06-12-2019, 05:59 AM
Advanced Member
 
locutus2k's Avatar
 
Join Date: Dec 2001
Location: Rome, Italy
Posts: 888
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 240 Post(s)
Liked: 79
Quote:
Originally Posted by chamii123 View Post
Contacted JVC today and was advised to connect the NVIDIA shield directly to the NX7 and bypass my AVR ( Marantz SR6013) and to send it to a local authorized repairer to diagnose it it reoccurs.


I updated my FW from 2.04 to 2.07 today.
Do a Full reset from SERVICE MENU: 2.04 to 2.07 is a big step and a full reset is required to get rid of your issue (that is not the "blue bars" one but an already resolved firmware bug). Obviously, do it before calibration because you will lose all your settings.

Quote:
Originally Posted by jmonier View Post
My experience is EXACTLY the same as yours and I can say that 4 and 5 are BOTH true. 4 is true because I did not have the problem on my original projector with 1.17 firmware but did have it with 1.20 through 2.07. 5 is true because my replacement projector does NOT have it on 2.06 or 2.07.

I do have a 6 sec test clip which will cause the problem (not every time, but quite often). (Send me a PM with your email address.)
PM sent but i'm a bit worried to try your clip on my new and (until now - fingers corssed -) trouble free NX9
locutus2k is offline  
post #12698 of 13950 Old 06-12-2019, 06:23 AM
Advanced Member
 
jmonier's Avatar
 
Join Date: Jan 2003
Location: Torrance, CA
Posts: 893
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 186 Post(s)
Liked: 107
Quote:
Originally Posted by locutus2k View Post
Do a Full reset from SERVICE MENU: 2.04 to 2.07 is a big step and a full reset is required to get rid of your issue (that is not the "blue bars" one but an already resolved firmware bug). Obviously, do it before calibration because you will lose all your settings.
Note that JVC does NOT call for the full reset on 2.07. Note also that 2.07 does NOT fix the problem on some projectors.


Quote:
PM sent but i'm a bit worried to try your clip on my new and (until now - fingers corssed -) trouble free NX9
You might as well know now as later but, based on my experience, you'll be happy.
jmonier is online now  
post #12699 of 13950 Old 06-12-2019, 06:27 AM
Senior Member
 
Jeffg8's Avatar
 
Join Date: Sep 2001
Location: Lexington, KY
Posts: 313
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 145 Post(s)
Liked: 75
Quote:
Originally Posted by coderguy View Post
. I've already somewhat worn out my welcome with most dealers in my area, as I go to places and don't buy anything. I know one small dealer that has it and that doesn't mind showing me, but he doesn't have much time and I don't want to waste his time.



.
You've hit on something I have felt for some time. I miss some of the old showrooms. I have spent 100k plus over the years but now still feel like I'm bothering them when I stop in to look around. Now days dealers want to help you wire a whole house not one single upgrade. I'm friends with most but there busy with commercial installs etc. I've done all that when I built my house so my upgrades are more glacial in nature now. Most of the showrooms left now really aren't for the enthusiasts.


Sent from my SM-G955U using Tapatalk
coderguy likes this.

Dedicated Theater -Projector -Sony 385es-Screen-Stewart Firehawk 110" 1.78-Video-Panasonic UB-900, Direct Tv-Preamp-Anthem AVM-60-Amplifiers-MM8077, Proceed Amp 5-Sub-SVS-PB13 Ultra Speakers-B&W 803D, HTM1, Side and Rear Wall B&W (4), Ceiling B&W (4)
Xbox One -Panamax M5300-PM-Control 4 Ea-5,Pakedge Router
Jeffg8 is online now  
post #12700 of 13950 Old 06-12-2019, 06:32 AM
Advanced Member
 
locutus2k's Avatar
 
Join Date: Dec 2001
Location: Rome, Italy
Posts: 888
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 240 Post(s)
Liked: 79
Quote:
Originally Posted by jmonier View Post
Note that JVC does NOT call for the full reset on 2.07. Note also that 2.07 does NOT fix the problem on some projectors.
Yes i know, but for the issue that the user is experiencing, 2.05 fixed 100% the problem and for that issue a full reset is required if you came from a 2.04 or lower. The user is having an issue i've had too in my first days of owner: a sort of "washed" bars and osd flickering, nothing to do with the "blue bars". 2.05 and a full reset as advised from Jvc service fixed 100%.

I'll report on the test clip later (fingers crossed).
locutus2k is offline  
post #12701 of 13950 Old 06-12-2019, 07:21 AM
AVS Forum Addicted Member
Industry Insider
 
Cleveland Plasma's Avatar
 
Join Date: Jun 2005
Location: Cleveland, Ohio
Posts: 23,985
Mentioned: 75 Post(s)
Tagged: 1 Thread(s)
Quoted: 6390 Post(s)
Liked: 6389
Quote:
Originally Posted by coderguy View Post
Maybe, but IME most projector manufacturers will sweep these types of issues under the rug, that is why it is more of an individual thing.
Well like the blue bar issues about 4 people have, thats a problem and sooner or later would be resolved by the manufacturer with a swap down the road if need be. You are right though smaller glitches could get lost in the cracks.....

Quote:
Originally Posted by Davidian1 View Post
Nx5 my first 50 hours I had the red yellow bars and double ghosting issue happened about eight times. My last hundred hours have been trouble-free. My last projector was a Panasonic about 8 years ago and I am completely satisfied and very impressed. I have not upgraded from 2.04 and received my machine in late May. Just to reiterate my JVC rep is not aware of any immediate fix or even understanding of the problem and I chose not to send my unit in to be looked at. Hoping for another hundred trouble free hours. Just as a reference I am running my 25 ft cable directly from either a laptop or a Android box.
That is one of the nice things about having a 3 year warranty if you are unsure you have a problem you have time to check it out.
Cleveland Plasma is offline  
post #12702 of 13950 Old 06-12-2019, 07:40 AM
AVS Forum Addicted Member
 
Mike Garrett's Avatar
 
Join Date: Sep 2011
Posts: 25,522
Mentioned: 232 Post(s)
Tagged: 0 Thread(s)
Quoted: 11806 Post(s)
Liked: 9345
Send a message via Skype™ to Mike Garrett
And if you have a problem, it does not cost you money to exchange the unit, with advanced exchange. You do still have to go through the trouble of sending it in and the unmounting and mounting of the replacement.
Mike Garrett is offline  
post #12703 of 13950 Old 06-12-2019, 07:44 AM
Advanced Member
 
jmonier's Avatar
 
Join Date: Jan 2003
Location: Torrance, CA
Posts: 893
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 186 Post(s)
Liked: 107
Quote:
Originally Posted by locutus2k View Post
Yes i know, but for the issue that the user is experiencing, 2.05 fixed 100% the problem and for that issue a full reset is required if you came from a 2.04 or lower. The user is having an issue i've had too in my first days of owner: a sort of "washed" bars and osd flickering, nothing to do with the "blue bars". 2.05 and a full reset as advised from Jvc service fixed 100%.
I understand now and some or all of what you describe is probably a different problem. Certainly I've never seen the OSD flickering. For me, it is always superimposed on everything and completely obscures everything else that would be "underneath".

The "washed bars" might or might not describe something I've seen. In my case I have solid, continuous groups of 3 vertical lines from top to bottom superimposed on the video material OR the same thing but highly fragmented and changing with the video material. The key point is that there are always groups of 3 lines either continuous or fragmented. I would not expect the test clip to have any effect, one way or the other, on anything other than this.

However, your list fits in exactly with what I've determined to be the case for the vertical lines.
jmonier is online now  
post #12704 of 13950 Old 06-12-2019, 07:47 AM
Advanced Member
 
jmonier's Avatar
 
Join Date: Jan 2003
Location: Torrance, CA
Posts: 893
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 186 Post(s)
Liked: 107
Quote:
Originally Posted by Mike Garrett View Post
And if you have a problem, it does not cost you money to exchange the unit, with advanced exchange. You do still have to go through the trouble of sending it in and the unmounting and mounting of the replacement.
Exactly, and from my recent experience I can say that JVC USA makes it as painless as possible.
jmonier is online now  
post #12705 of 13950 Old 06-12-2019, 08:28 AM
Advanced Member
 
locutus2k's Avatar
 
Join Date: Dec 2001
Location: Rome, Italy
Posts: 888
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 240 Post(s)
Liked: 79
Quote:
Originally Posted by jmonier View Post
The "washed bars" might or might not describe something I've seen. In my case I have solid, continuous groups of 3 vertical lines from top to bottom superimposed on the video material OR the same thing but highly fragmented and changing with the video material. The key point is that there are always groups of 3 lines either continuous or fragmented. I would not expect the test clip to have any effect, one way or the other, on anything other than this.
THIS issue is covered by the 2.05 or later but it needs a full reset from service menu to be 100% effective. Just to be clear: find attached 2 pictures, one with the Blue Bars (not your issue) the other with OSD flicker. I have somewhere another just like the one you posted but can't find it now. I can assure you that a firmware update to 2.05 or higher FOLLOWED by a full reset from service will take care of the other issues (osd flicker and your issue). It seems that 2.07 will take care of "blue bars" too but is not 100% confirmed as today.
Attached Thumbnails
Click image for larger version

Name:	flicker.jpg
Views:	74
Size:	79.6 KB
ID:	2579134   Click image for larger version

Name:	difetto1.jpg
Views:	81
Size:	589.8 KB
ID:	2579136  
locutus2k is offline  
post #12706 of 13950 Old 06-12-2019, 08:56 AM
Advanced Member
 
jmonier's Avatar
 
Join Date: Jan 2003
Location: Torrance, CA
Posts: 893
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 186 Post(s)
Liked: 107
Quote:
Originally Posted by locutus2k View Post
THIS issue is covered by the 2.05 or later but it needs a full reset from service menu to be 100% effective. Just to be clear: find attached 2 pictures, one with the Blue Bars (not your issue) the other with OSD flicker. I have somewhere another just like the one you posted but can't find it now. I can assure you that a firmware update to 2.05 or higher FOLLOWED by a full reset from service will take care of the other issues (osd flicker and your issue). It seems that 2.07 will take care of "blue bars" too but is not 100% confirmed as today.
I think that you're confusing my response (the one you quoted) as one from the other user.

It's hard to see the "flicker" in your first photo but it looks like it's jumping a small amount from side to side. That would definitely be something that I have not seen.

The second photo (Blue Bars) is one manifestation of what I have seen. There appears to be some confusion, because you say that the second photo is not my issue, whereas it is EXACTLY the issue that I have described in detail.

I can guarantee you that, as I have said, NOTHING that you mentioned would fix MY issues on MY original projector. I tested that extensively before I asked for an "advanced exchange" and, with that information, JVC agreed that replacement was necessary.

I do not (and did not) say that 2.07 would not fix the issue at all, but merely that there was at least one projector on which it definitely did not.
jmonier is online now  
post #12707 of 13950 Old 06-12-2019, 08:58 AM
Advanced Member
 
locutus2k's Avatar
 
Join Date: Dec 2001
Location: Rome, Italy
Posts: 888
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 240 Post(s)
Liked: 79
Quote:
Originally Posted by jmonier View Post
I think that you're confusing my response (the one you quoted) as one from the other user.

.

Sorry you're right i have made confusion with another user ....
locutus2k is offline  
post #12708 of 13950 Old 06-12-2019, 09:02 AM
AVS Forum Special Member
 
dkersten's Avatar
 
Join Date: Oct 2013
Location: Billings, MT
Posts: 1,066
Mentioned: 29 Post(s)
Tagged: 0 Thread(s)
Quoted: 653 Post(s)
Liked: 1137
Quote:
Originally Posted by loggeo View Post
Perhaps if you had your projector on preorder for 10-11 months or have it replaced 2-3 times (yes there are a few members that had this experience) you would think otherwise.
Only 9 months have passed since it was first available to pre-order, and while I started thinking it had been 7 or 8 months waiting for mine when it was only 6, it is this kind of exaggeration that I am trying to put in perspective. Although it takes reading hundreds of posts to see it, we only know of 10 cases of this issue in any form, out of what could easily be thousands of owners, and at least hundreds. So at worst, we are talking under 10%, more likely around 2-3%.

You are right, if I had been one of the unlucky few, I would be unhappy, probably posting my displeasure here and anywhere someone would listen. I would want to be the squeaky wheel that gets the grease, particularly if I felt like nobody was doing anything to resolve the issue for me.

But the truth is, I am more like the majority of owners. I waited around 6 months to get my projector and have been incredibly happy with the performance and quality. It isn't perfect, but I understand and accept that. I haven't experienced the issues that a few have, and I am not actively looking for flaws so I have something to complain about. If my projector is faulty, it has not affected me at all, and based on the history of JVC, it will likely be fixed in a firmware issue before I ever have a problem.

Another big truth is that JVC has release 3 firmware revisions since becoming aware of this issue, all three targeting this issue in particular, and most who have reported the issue have not seen it since loading the last revision. It IS being addressed, and in some cases, replacement product has been sent out. If anything, I am reassured that if I ever get the issue, it will get taken care of.
dkersten is offline  
post #12709 of 13950 Old 06-12-2019, 09:49 AM
Member
 
ryaros's Avatar
 
Join Date: Jan 2009
Location: Wash DC
Posts: 20
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 7 Post(s)
Liked: 27
SURVEY!

I haven’t posted here since 2014 but I visit daily as the owner of an NX7 on v. 2.01 firmware, a Panasonic 9000 and a Marantz AV 8805. Other than tweaking the convergence, I have not had a single issue since the March installation. (For context, this is my eighth projector (the 5th JVC) since my first Runco CRT in 1998 (OMG I’m old). This NX7 is unquestionably the best!

I’m sure there are "passive visitors" like me who have spent hours reading forum pages describing recent issues and debating not only their cause(s) but their prevalence in the latest models. Pardon my commitment to the value of actual data as a university researcher but I took a little time to make what was suggested a while ago - an anonymous survey/poll.

Access it here

and let’s see what we get! Thank you.

Short LINK to share:
bit (dot) ly/HTprojector
I'm not sure why the post won't allow the bit (dot )ly link ..so here's the "raw" url
https://umdsurvey.umd.edu/jfe/form/SV_3U8PyaUZ3Ig7uwl

Last edited by ryaros; 06-12-2019 at 10:50 AM.
ryaros is offline  
post #12710 of 13950 Old 06-12-2019, 09:50 AM
AVS Forum Special Member
 
dkersten's Avatar
 
Join Date: Oct 2013
Location: Billings, MT
Posts: 1,066
Mentioned: 29 Post(s)
Tagged: 0 Thread(s)
Quoted: 653 Post(s)
Liked: 1137
Quote:
Originally Posted by chamii123 View Post
Contacted JVC today and was advised to connect the NVIDIA shield directly to the NX7 and bypass my AVR ( Marantz SR6013) and to send it to a local authorized repairer to diagnose it it reoccurs.
It would have been interesting to see if removing things from the HDMI chain do in fact remove the issue, but since you updated your firmware, you introduced a second factor that could prevent ever knowing if it is the cause.

While others have said definitively that it is not an HDMI issue or an issue with any source, their basis for this conclusion is that they replaced the source or the cable and it didn't fix it. Sometimes it is not just one thing, and sometimes you replace a part with a faulty or incompatible part.

Case in point: I've had the Shield cause my LCD TV to glitch so bad it needed a full power cycle to fix, not terribly unlike the JVC blue line issue. The Shield was mounted vertically on a wall under the TV behind a sound bar, and would frequently glitch out, most likely due to overheating. Sometimes when it glitched, it messed up the TV too and required me to unplug the TV, wait a minute, and plug it back in, and then wait for the TV to turn back on, which often took over 5 minutes. This happened maybe 5 or 6 times in a little over a year. That Shield was replaced with a FireTV box about a year ago, and the TV has not had the same issue that required a full power cycle since then. Yet that same exact Shield has been my source for the theater, but sitting on a shelf on the rack, and it has only needed to be rebooted twice, as opposed to about twice a week, and neither glitch caused a problem with the projector.

One could say that based on this, it is possible for a product that works perfectly in one configuration to cause a VERY similar glitch to the JVC blue line issue in a slightly different configuration. And if one source can cause a display to glitch out so bad that it requires a power cycle, that might suggest that with HDMI, ANY source could cause ANY display to glitch out so bad that it requires a complete reboot.


tl:dr - nobody here has the tools or understanding to be able to draw any conclusions. You can speculate all you want, and in the end JVC will either fix the problem with firmware revisions or replace all the bad hardware under warranty.
rcsauvag likes this.
dkersten is offline  
post #12711 of 13950 Old 06-12-2019, 10:32 AM
Advanced Member
 
tommarra's Avatar
 
Join Date: Aug 2013
Location: USA
Posts: 569
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 572 Post(s)
Liked: 340
I am so tempted to update the firmware, currently 2.01. But have no issues whatsoever with the image, and worry that 2.07 may break things. I am thinking unless a FW fixes Yellow DI, I will just remain on 2.01

Thoughts?
Jacob92175 likes this.

Gear: Fronts: B&W 803D3 | Center: B&W HTM2D3 | Surrounds: B&W 705S2 | Backs: B&W DM601S3 | Heights: Definitive Techonlogy ProCinema 1000 | Receiver & Amps: Anthem MRX 720 + Emotiva BasX-5 | Projector: JVC NX7 | Source: HTPC with Nvidia 2070, Kodi + External Player: MPC-HC with MadVR (for Blu-ray rips), Nvidia Shield (for streaming content)
tommarra is offline  
post #12712 of 13950 Old 06-12-2019, 11:10 AM
AVS Forum Special Member
 
jeahrens's Avatar
 
Join Date: Dec 2005
Location: Iowa, USA
Posts: 3,731
Mentioned: 85 Post(s)
Tagged: 1 Thread(s)
Quoted: 1805 Post(s)
Liked: 1133
Quote:
Originally Posted by tommarra View Post
I am so tempted to update the firmware, currently 2.01. But have no issues whatsoever with the image, and worry that 2.07 may break things. I am thinking unless a FW fixes Yellow DI, I will just remain on 2.01

Thoughts?
That is my plan exactly. I have no glitches, gorgeous picture and I rarely notice the DI issue. When the DI is addressed, I'll start considering upgrading.

jeahrens is offline  
post #12713 of 13950 Old 06-12-2019, 11:25 AM
Member
 
loggeo's Avatar
 
Join Date: Aug 2011
Location: Rhodes, Greece
Posts: 175
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 138 Post(s)
Liked: 71
Quote:
Originally Posted by dkersten View Post
Only 9 months have passed since it was first available to pre-order, and while I started thinking it had been 7 or 8 months waiting for mine when it was only 6, it is this kind of exaggeration that I am trying to put in perspective. Although it takes reading hundreds of posts to see it, we only know of 10 cases of this issue in any form, out of what could easily be thousands of owners, and at least hundreds. So at worst, we are talking under 10%, more likely around 2-3%.

You are right, if I had been one of the unlucky few, I would be unhappy, probably posting my displeasure here and anywhere someone would listen. I would want to be the squeaky wheel that gets the grease, particularly if I felt like nobody was doing anything to resolve the issue for me.

But the truth is, I am more like the majority of owners. I waited around 6 months to get my projector and have been incredibly happy with the performance and quality. It isn't perfect, but I understand and accept that. I haven't experienced the issues that a few have, and I am not actively looking for flaws so I have something to complain about. If my projector is faulty, it has not affected me at all, and based on the history of JVC, it will likely be fixed in a firmware issue before I ever have a problem.

Another big truth is that JVC has release 3 firmware revisions since becoming aware of this issue, all three targeting this issue in particular, and most who have reported the issue have not seen it since loading the last revision. It IS being addressed, and in some cases, replacement product has been sent out. If anything, I am reassured that if I ever get the issue, it will get taken care of.
Trust me it is not an exaggeration.
FYI, I have preordered since September the 15th (rs3000). Today I talked to JVC Germany. Best case scenario is I receive end of the month, but they probably believe it is going to be 1-2 more months if production goes as planed.
Now does it seem to you production goes as planed?
loggeo is online now  
post #12714 of 13950 Old 06-12-2019, 12:28 PM
AVS Forum Special Member
 
dkersten's Avatar
 
Join Date: Oct 2013
Location: Billings, MT
Posts: 1,066
Mentioned: 29 Post(s)
Tagged: 0 Thread(s)
Quoted: 653 Post(s)
Liked: 1137
Quote:
Originally Posted by loggeo View Post
Trust me it is not an exaggeration.
FYI, I have preordered since September the 15th (rs3000). Today I talked to JVC Germany. Best case scenario is I receive end of the month, but they probably believe it is going to be 1-2 more months if production goes as planed.
Now does it seem to you production goes as planed?
I never said production went as planned. We all had to wait way longer than we should have.

Sept 15th was 3 days short of 9 months ago. Your English seems perfectly good, but perhaps there is a miscommunication here. You said there were people here on the forums who waited 10-11 months to get their projector, yet that is not possible and I see it as an exaggeration. You MAY end up waiting 11 months, but so far you have waited just under 9 months.

You don't have your projector yet, and you have every right to be furious about that. A handful of people here have had frustrating issues and they have every right to be furious about those. A handful of people had shipping damage, and there is nothing wrong with those people being upset, especially after waiting months to get their projector. But it is an exaggeration to say people have had to wait 10-11 months, because nobody has waited that long yet. It is an exaggeration to say that the projector is plagued with issues that everyone has but only a few have seen because there is no evidence to suggest the issues are in every projector. It is an exaggeration to say that JVC's quality control has gone downhill, or that they are no longer going to be a leader in high contrast LCD projectors.

You will eventually get your projector, and when you do, chances are you will have no issues like the rest of us, and be amazed at the quality of the image it projects. And if you are unlucky enough to have problems, they will get resolved sooner or later.
dkersten is offline  
post #12715 of 13950 Old 06-12-2019, 04:59 PM
Member
 
Th601's Avatar
 
Join Date: Aug 2018
Posts: 98
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 85 Post(s)
Liked: 25
Quote:
Originally Posted by tommarra View Post
I am so tempted to update the firmware, currently 2.01. But have no issues whatsoever with the image, and worry that 2.07 may break things. I am thinking unless a FW fixes Yellow DI, I will just remain on 2.01



Thoughts?


I personally chose not to update from 2.04 to 2.07. If I start to have issues I’ll report to my dealer or JVC to see if they recommend the update. I do have it downloaded on a USB drive just in case though.


Sent from my iPhone using Tapatalk
Th601 is offline  
post #12716 of 13950 Old 06-12-2019, 05:03 PM
AVS Forum Special Member
 
Jive Turkey's Avatar
 
Join Date: Jun 2002
Location: good old USA
Posts: 2,403
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 557 Post(s)
Liked: 420
Quote:
Originally Posted by Cleveland Plasma View Post
Yep sooner or later there is supposed to maybe be one more batch of 540U's hitting the USA, we will see what happens.....

At this time, and having had Chad do his thing, I'm feeling so good about the 540 I bought from you a while back.


If there's another batch, I recommend folks consider it seriously.

See ya. Dave

"High Fidelity audio has been like a dog chasing his tail. High Fidelity in my marriage has been much more rewarding because she knows where I sleep."
Jive Turkey is offline  
post #12717 of 13950 Old 06-12-2019, 08:04 PM
AVS Forum Special Member
 
Nexgen76's Avatar
 
Join Date: May 2009
Location: Charlotte, NC
Posts: 1,143
Mentioned: 12 Post(s)
Tagged: 0 Thread(s)
Quoted: 732 Post(s)
Liked: 218
Quote:
Originally Posted by chamii123 View Post
Contacted JVC today and was advised to connect the NVIDIA shield directly to the NX7 and bypass my AVR ( Marantz SR6013) and to send it to a local authorized repairer to diagnose it it reoccurs.


I updated my FW from 2.04 to 2.07 today.


As a first time owner of a projector which has the blue/green vertical bar issue, I am optimistic that JVC will solve the issue ( either FW or worse case replacement )
I have 135 hours clocked and have decided to go ahead with calibration on Friday as I am very happy with the picture.
It's outstanding. Maybe its because its my first projector but I am really enjoying it.
A power cycle is embarrassing but not the end of the world provided it's a rare occurrence with no long term damage to the device.
Its a really silly thing to say but no matter how much I enjoy the projector it still bothers me.


Am I upset with issue? YES!

Am I happy with the projector ? YES!
Is this issue currently a deal breaker for me? Surprisingly, I have to say No




While it's value for money from a picture per $ perspective you still cannot avoid the fact that it's still expensive from an absolute $ value.
After-all, it is residing in the " Digital Hi-End Projector" section and thus a certain standard of reliability and after sales support is expected.


See this is my issues with vertical lines also i use my Nvidia shield with Plex and get those lines. Didn't matter if i was watching SDR or 4K HDR material. I've also had vertical lines using my Panny UB820 going direct into the projector watching 4K.

JVC NX5 Panasonic UB820 PC Madvr
Sliver Ticket 120' Cinema white screen
Aggressive 1299 L/C/R/, Volt 10XL x 2 surround, MKII Atmos Modules x 4(Jav's build)
Pioneer Elite SC-LX801 Acurus A125x5
Ported Primate SI 18" HST subs x 2(DIY) V.B.S.S.x 4(MBM)
Nexgen76 is offline  
post #12718 of 13950 Old 06-12-2019, 09:54 PM
Member
 
pjones's Avatar
 
Join Date: Jul 2001
Location: Boston, MA, USA
Posts: 107
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 7 Post(s)
Liked: 13
Quote:
Originally Posted by Mike Garrett View Post
The replacement units did not come with the same firmware.
My replacement RS1000 reports the same firmware as my original did, 2.04.
pjones is offline  
post #12719 of 13950 Old 06-12-2019, 10:32 PM
Newbie
 
Join Date: May 2019
Location: Colorado
Posts: 11
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Liked: 3
Just received and mounted my RS2000, it came pre-loaded with FW 2.06. Those pixels sure are smaller then the ones from my old Epson 5040UB! You can barely make them out when right up close to the screen.

Now, if only my receiver (X4200) didn't just give out and I could actually use it .
qwertytheking is offline  
post #12720 of 13950 Old 06-12-2019, 11:28 PM
Member
 
Teejoo's Avatar
 
Join Date: Apr 2004
Posts: 71
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 25 Post(s)
Liked: 25
Quote:
Originally Posted by chamii123 View Post
Has anyone reported this issue to occur from a Panasonic Blu-ray or Apple TV ?


Each time it happened to me, the NVIDIA shield was the source. It's never happened with the Xbox one X, Telstra TV ( 4k Roku) or the Panasonic 820



It could be just a coincidence as it's my most used source ( higher probability) but from what I recall the source has been HTPCs or a shield.
I wonder if the HTPCs have NVIDIA GPUs.
This is a good point. Fortunately I've never experienced issues like this with my N7. I only use a Denon, Panasonic UHD and ATV4 as a source. I think I've watched about 100-110 hours.
Dandlj likes this.
Teejoo is offline  
Sponsored Links
Advertisement
 
Reply Digital Hi-End Projectors - $3,000+ USD MSRP

Tags
Jvc , nx7 , nx9 , rs2000 , rs3000

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off