Official JVC RS3000/NX9 - JVC RS2000/NX7/N7 - JVC RS1000/NX5/N5 - Owners Thread - Page 427 - AVS Forum | Home Theater Discussions And Reviews
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post #12781 of 13998 Old 06-15-2019, 10:07 AM
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Originally Posted by LIPLASMA View Post
You know what I went and rechecked and it was an error on my part between them didn't notice it. Thanks all good now.
Glad you figured it out. They can be a little tricky, especially with the confusion on the NX over 16:9 and 1.9:1 (17:9).

And of course making sure you are understanding the Zoom slider.
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post #12782 of 13998 Old 06-15-2019, 10:10 AM
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Hi guys,

another proud owner of a N5 (rs1000) here.
love the PJ but have question about the 2.07 update.
Somehow the pj doesn't want to upgrade to 2.07.
used the following:
4gb usb, formatted to fat32, put extracted folder onto root usb.
selected usb upgrade.
1st time it said: 2.05-> 2.07 est. time. 15m.
all said and done took some time, leds running in front. but after a while all leds where blinking indicating error?
restarted pj. still 2.05.
so i thought, lets do a factory reset and try again. now it said 2.05->2.07 est. time 0m???
tried but without succes.
tried other usb. also no luck.
am i doing something wrong here?

any help is appreciated.

cheers,

Robert.
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post #12783 of 13998 Old 06-15-2019, 10:22 AM
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I purchased the NX9 with the V2.04 firmware and within a few hrs of operation the screen had green vertical lines. JVC emailed me an updated firmware, V2.05 and the issue repeated itself within a few hrs. I decided to return it until this issue is resolved.
Has anyone here seen any blue or green vertical lines after the latest firmware V2.07?
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post #12784 of 13998 Old 06-15-2019, 10:34 AM
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I have on my NX5.

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post #12785 of 13998 Old 06-15-2019, 11:36 AM
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Originally Posted by Nexgen76 View Post
I have on my NX5.
How long have you had that NX5? You should be thinking of a replacement. JVC USA is very good on Advanced Exchange.
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post #12786 of 13998 Old 06-15-2019, 11:39 AM
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How long have you had that NX5? You should be thinking of a replacement. JVC USA is very good on Advanced Exchange.
Since March came with FW 2.05

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post #12787 of 13998 Old 06-15-2019, 11:53 AM
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Quote:
Originally Posted by Nexgen76 View Post
Since March came with FW 2.05
My projector, from the first shipment to hit the US, had the problem even with 2.07 but the replacement (last week) is fine. JVC was very quick to decide that I qualified for Advanced Exchange once they knew that 2.07 didn't fix the problem.
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post #12788 of 13998 Old 06-15-2019, 12:25 PM
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Quote:
Originally Posted by jmonier View Post
My projector, from the first shipment to hit the US, had the problem even with 2.07 but the replacement (last week) is fine. JVC was very quick to decide that I qualified for Advanced Exchange once they knew that 2.07 didn't fix the problem.
I wonder what the crossover date is, as I experienced it on my exchange RS3000 that arrived three weeks ago. March build that came with v2.04. No repro on 2.07 so far though.
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post #12789 of 13998 Old 06-15-2019, 01:59 PM
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I wonder what the crossover date is, as I experienced it on my exchange RS3000 that arrived three weeks ago. March build that came with v2.04. No repro on 2.07 so far though.
My exchange RS3000 that arrived one week ago came with 2.06. I've seen it said here that 2.06 and 2.07 both fix the problem. So, it's quite possible that my new projector would have the problem with 2.04 and that you and I both have new projectors that are both "in spec" with regards to hardware.

My original projector has the problem even with 2.07 so I will say that it is "out of spec". Apparently the problem (out of spec) may only be in a small percentage of the projectors even going back to the start of production (and might be such even on current production). So, I'm not sure that we (the consumer) could even come up with a crossover date.

If you want to get a higher confidence in your new projector send me a PM with your email address and I will send a 6 sec test clip that always causes the problem on my old projector (not every time but within a few tries).
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post #12790 of 13998 Old 06-15-2019, 03:11 PM
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Quote:
Originally Posted by DVD MAN View Post
I purchased the NX9 with the V2.04 firmware and within a few hrs of operation the screen had green vertical lines. JVC emailed me an updated firmware, V2.05 and the issue repeated itself within a few hrs. I decided to return it until this issue is resolved.
Has anyone here seen any blue or green vertical lines after the latest firmware V2.07?
Did not want to try another unit thru JVC or your dealer?
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post #12791 of 13998 Old 06-15-2019, 03:34 PM
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Did not want to try another unit thru JVC or your dealer?
JVC had no problem shipping me a new unit but they could not guarantee that issue would not happen again. So I have decided to hold off for now, when you purchase a projector at that price all the basics should work with no issues. I really wanted to keep it in my home theatre but logically it did not make sense. As soon as I know that everything is fixed I will purchase it again.
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post #12792 of 13998 Old 06-15-2019, 03:59 PM
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Originally Posted by jmonier View Post
That is not the same as the "vertical lines" problem that is mentioned often here. It's hard to say what might cause that without more information. I'd update to 2.07 on general principles. Unless it happens frequently, it may be hard to troubleshoot. Posting such "bare bones" information is almost useless.
How do you know this is not the same? One user was saying that the vertical lines changed from blue to green when CMD was on vs off.

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Originally Posted by jmonier View Post
You don't even own one of these projectors so all you're going on is what you read.
This is irrelevant for this particular problem due to its intermittent nature and the fact that it seems to only impact some units not others.

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You've said in the past that it would need 300 hrs to prove it is fixed. While the posts here can be somewhat confusing, I've seen nothing that would support that view. In my experience it happens MUCH more frequently than that. I've seen nothing posted here that contradicts my experience.
There have been people that have reported the first instance of this happening at around 400 hours using the projector. So that supports the view that you need 300+ hours of testing to verify the problem is solved.


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Quite a bit of that is confusing and more than just a little is plain wrong. I have over 500 projector hours of personal experience with it. I have done a lot of testing to track down the specifics of the problem and I do understand very well the conditions that cause it. These are actually fairly specific although they may occur infrequently. The test clip conforms to those conditions.
Again, I asked you if anyone has been able to reproduce the problem on you had on your projector using your test clip on another projector. No one has chimed in so far that they have. The only evidence we have is that your test clip reliably reproduced the problem on *your* projector. We don't have evidence to the contrary.

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Originally Posted by jmonier View Post
It is completely ridiculous to say the "trigger" might be different and that might cause the problem where the known condition never causes it. If it's THAT different, then it's a different problem. I have over 60 years of experience dealing with electronics and it's problems so I know what I'm talking about.
So you're in your 70s and that makes you an expert on this problem? I worked for years producing and shipping products, developing drivers, doing silicon validation and such. These types of intermittent problems can be caused by a variety of different factors and until a root cause has been determined, you cannot state what triggers it or what doesn't. You only have experience with *your* projector. You also keep saying "it's a different problem". The way the problem exhibited itself on your projector may differ from others. It doesn't mean it's a different problem. The problem we are describing is where your projector video corrupts into vertical lines and the projector needs to be restarted to clear it. This is the problem. Someone's bars being green is not a different problem. Someone's bars being triggered differently does not indicate a different problem. Being 70 doesn't grant insight into the root cause of the problem unless you've debugged it with a scope and analyzed it enough to actually root cause the problem on multiple units. Have you?
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post #12793 of 13998 Old 06-15-2019, 04:04 PM
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Originally Posted by jmonier View Post
My exchange RS3000 that arrived one week ago came with 2.06. I've seen it said here that 2.06 and 2.07 both fix the problem. So, it's quite possible that my new projector would have the problem with 2.04 and that you and I both have new projectors that are both "in spec" with regards to hardware.

My original projector has the problem even with 2.07 so I will say that it is "out of spec". Apparently the problem (out of spec) may only be in a small percentage of the projectors even going back to the start of production (and might be such even on current production). So, I'm not sure that we (the consumer) could even come up with a crossover date.

If you want to get a higher confidence in your new projector send me a PM with your email address and I will send a 6 sec test clip that always causes the problem on my old projector (not every time but within a few tries).
Can you send that clip to me? I'll post it on line so anyone can get it anytime without asking again. Unless this is somehow undesirable.

Also, regarding
Quote:
Originally Posted by ckarabian View Post
I have had this specific issue happen twice upon start up of the projector. Starts up in Kodi on Shield with 2.07. Everything comes up green, but there are patterns in the display. Reseating the connection to the AVR via HDMI at the shield has gotten rid of it, but I have not really troubleshot it yet (i.e. start on other Apps, other devices) as it has happened two times where I actually need the projector due to a full theater!
If reseating HDMi solves the problem then I agree it's a completely unrelated problem.

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post #12794 of 13998 Old 06-15-2019, 05:47 PM
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Originally Posted by DVD MAN View Post
JVC had no problem shipping me a new unit but they could not guarantee that issue would not happen again. So I have decided to hold off for now, when you purchase a projector at that price all the basics should work with no issues. I really wanted to keep it in my home theatre but logically it did not make sense. As soon as I know that everything is fixed I will purchase it again.


Are these issues also present on the NX7 and equivalent RS series?


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post #12795 of 13998 Old 06-15-2019, 05:50 PM
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How do you know this is not the same? One user was saying that the vertical lines changed from blue to green when CMD was on vs off.
You're proving my point with these statements. You've never seen the problem directly, so you don't have a good understanding of it. I've described it in detail before and I'll do it again: groups of 3 distinct vertical lines that are blue or green or (very occasionally purple). The space between the groups is about equal to the width of the group. The picture the OP posted had a very vague resemblance but was actually quite different.

I did test CMD, Motion Enhance, etc. extensively and found that they had no effect on the problem. Since the lines can be either blue or green under any condition its easy to think that a change made caused it when it was actually random.

Quote:
This is irrelevant for this particular problem due to its intermittent nature and the fact that it seems to only impact some units not others.
It's completely relevant. You haven't experienced the problem. If you had, you would realize that while it seems intermittent, it actually occurs in response to a fairly specific set of conditions in the video frame. It only appears intermittent because those conditions can appear at different places in different videos (if it appears at all). When the same condition occurs there is a high probability that the problem will occur. My test clip is a good example of this.

Quote:
There have been people that have reported the first instance of this happening at around 400 hours using the projector. So that supports the view that you need 300+ hours of testing to verify the problem is solved.
You've ignored the bulk of my argument. You're talking about one case for which we don't have complete information. For instance that person may have been on 1.17 and updated to 2.00 when it came out. Since 1.17 does not cause the problem, no problem would show for most of those 400 hours but then would probably show just a short time after updating.

My argument was that in a group of people at least one would see the problem fairly soon and if no one in the group saw it that's starting to be good evidence that the problem is fixed.

Quote:
Again, I asked you if anyone has been able to reproduce the problem on you had on your projector using your test clip on another projector. No one has chimed in so far that they have. The only evidence we have is that your test clip reliably reproduced the problem on *your* projector. We don't have evidence to the contrary.

So you're in your 70s and that makes you an expert on this problem? I worked for years producing and shipping products, developing drivers, doing silicon validation and such. These types of intermittent problems can be caused by a variety of different factors and until a root cause has been determined, you cannot state what triggers it or what doesn't. You only have experience with *your* projector. You also keep saying "it's a different problem". The way the problem exhibited itself on your projector may differ from others. It doesn't mean it's a different problem. The problem we are describing is where your projector video corrupts into vertical lines and the projector needs to be restarted to clear it. This is the problem. Someone's bars being green is not a different problem. Someone's bars being triggered differently does not indicate a different problem. Being 70 doesn't grant insight into the root cause of the problem unless you've debugged it with a scope and analyzed it enough to actually root cause the problem on multiple units. Have you?
Now you're being offensive by implying that I'm saying that my age (which is 81 by the way) makes me an expert. You seem to pick and choose the parts of my post to respond to and ignore the rest and in this case you're deliberately distorting information. I did mention the years of experience I had and that was the relevant point. If I was the age that I am without the experience then it wouldn't mean anything.

I'm done.
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post #12796 of 13998 Old 06-15-2019, 06:06 PM
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Originally Posted by jmonier View Post







Now you're being offensive by implying that I'm saying that my age (which is 81 by the way) makes me an expert. You seem to pick and choose the parts of my post to respond to and ignore the rest and in this case you're deliberately distorting information. I did mention the years of experience I had and that was the relevant point. If I was the age that I am without the experience then it wouldn't mean anything.

I'm done.
I only brought up your age because you used it as proof that you understand this. Having 60 years of experience with electronics doesn’t provide insight into the root cause of a specific problem. You still dodged the most important question I have asked you maybe 4 times now. I’ll ask again and if you can’t answer it I’ll assume the answer is none.

Which other person besides you has reproduced the problem using your test clip on his own affected projector? If you cannot point someone out then the answer is no one and you do not have a reliable test for anything other than your one projector.

On the other hand, if even one other person can chime in and confirm that your test clip reproduced the problem on any other projector than yours then I think we have a valid test that anyone can run and not have to wait 300+ hours.
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post #12797 of 13998 Old 06-15-2019, 06:21 PM
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Are these issues also present on the NX7 and equivalent RS series?


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I have a RS 500 and I have never seen this issue.

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post #12798 of 13998 Old 06-15-2019, 06:49 PM
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I have a RS 500 and I have never seen this issue.
I have seen an issue that was very similar, back when I had an RS45 and used an HTPC.
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post #12799 of 13998 Old 06-15-2019, 07:16 PM
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Quote:
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I have a RS 500 and I have never seen this issue.


Quote:
Originally Posted by Mike Garrett View Post
I have seen an issue that was very similar, back when I had an RS45 and used an HTPC.


Thanks. I was specially wondering about the RS 2000/NX7


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post #12800 of 13998 Old 06-15-2019, 07:28 PM
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I can only tell you what I experienced with my NX9. Not sure about any other models.

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post #12801 of 13998 Old 06-15-2019, 07:31 PM
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Quote:
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I have seen an issue that was very similar, back when I had an RS45 and used an HTPC.
Once I get word from JVC that they did find out what the issue is and a fix is on its way, I will purchase it again.😉
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post #12802 of 13998 Old 06-15-2019, 08:36 PM
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LAST CALL FOR THE SURVEY!

As most of you know, I posted this survey here on Wednesday to give us some idea of who has what model and firmware with or without issues. The link below closes tomorrow (Sunday) afternoon so I can post the results tomorrow evening.

BTW, any guesses on how many projector owners responded? 10? 20?
The answer (so far) is 73 so thanks to all who did.

If you haven't completed the survey, here's the link.
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post #12803 of 13998 Old 06-15-2019, 08:55 PM
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Curious if anyone that experienced the vertical line issue was NOT using a Nvidia Shield or a HTPC with a Nvidia video card?

Clark
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post #12804 of 13998 Old 06-15-2019, 09:05 PM
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Quote:
Originally Posted by Clark Burk View Post
Curious if anyone that experienced the vertical line issue was NOT using a Nvidia Shield or a HTPC with a Nvidia video card?
I've had it with a Roku and a Tivo. I've also swapped cables and bypassed the AVR. I'm quite sure that the only thing that affects it is the video material.
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post #12805 of 13998 Old 06-15-2019, 09:20 PM
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Quote:
Originally Posted by markmon1 View Post
I only brought up your age because you used it as proof that you understand this. Having 60 years of experience with electronics doesn’t provide insight into the root cause of a specific problem.
You insist on making statements that are completely false. I have not used my age AT ALL in anything that I wrote and certainly not as proof of understanding this problem. My years of experience do give me the ability to troubleshoot and find solutions to a wide variety of problems. Your statement that it does not is simply absurd.

Time will tell which one of us is right. While I intend to continue to provide information on this forum where it seems to be useful, there's no point in continuing any discussion between us.
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post #12806 of 13998 Old 06-15-2019, 10:06 PM
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Quote:
Originally Posted by jmonier View Post
You insist on making statements that are completely false. I have not used my age AT ALL in anything that I wrote and certainly not as proof of understanding this problem. My years of experience do give me the ability to troubleshoot and find solutions to a wide variety of problems. Your statement that it does not is simply absurd.

Time will tell which one of us is right. While I intend to continue to provide information on this forum where it seems to be useful, there's no point in continuing any discussion between us.
Just pointing out that you have now ignored my question for a 5th time. I'll start numbering them as I ask it:

For the #6 time: Which other person besides you has reproduced the problem using your test clip on his own affected projector?

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post #12807 of 13998 Old 06-16-2019, 03:54 AM
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Originally Posted by Mike Garrett View Post
I have seen an issue that was very similar, back when I had an RS45 and used an HTPC.
I also had a RS45 and I had a similar issue. I remember the bars and total lockup. I know I had to shut the unit down and restart but I don't think I had to pull
the plug.
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post #12808 of 13998 Old 06-16-2019, 06:06 AM
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Quote:
Originally Posted by jmonier View Post
I've had it with a Roku and a Tivo. I've also swapped cables and bypassed the AVR. I'm quite sure that the only thing that affects it is the video material.
My vertical lines occurred watching a 4k blu ray on my oppo
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post #12809 of 13998 Old 06-16-2019, 06:09 AM
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Quote:
Originally Posted by rwestley View Post
I also had a RS45 and I had a similar issue. I remember the bars and total lockup. I know I had to shut the unit down and restart but I don't think I had to pull
the plug.
Never had the issue on my RS-45, over 8000 total hours of usage, 3 different HTPC's + 2 different laptops hooked up at times, 4 different stereos, 6 different HDMI switches, 3 Bluray Players, Toshiba HD players, 10? different cables, 5 different power sources in different rooms, UPS and no UPS, 7 different lamps, high and low, high alt and no high alt, lens memory use and no lens memory.

The only lockup I ever had was when hot plugging sources, but showed no vertical lines, just the yellow HDMI 1 - No Source text.
It's a different problem and most likely related to faulty HDMI-EDID handshake, but never heard of anyone having it happen randomly during playback with vertical lines.

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Last edited by coderguy; 06-16-2019 at 07:28 AM.
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post #12810 of 13998 Old 06-16-2019, 09:50 AM
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Using my 134" Carada BW screen with an NX5

I posted this in the Screens forum but getting 0 response, thought I would try here.

I have a 134" 16x9 Carada Brilliant White screen, using it with my Sony VPL-HW40ES. I'm thinking of upgrading my PJ to a JVC NX5.

I'm in a basement dedicated home theater light controlled room, no windows and dark walls. PJ is ceiling mounted with a 17ft throw. One row of seating at 14ft from screen.

I think the BW material spec was 1.3, but everyone said in reality it's probably 1.1

With my situation and distances, will my Carada BW work well with a JVC NX5? I guess I'm wondering if what I have with current throw is bright enough to properly show HDR.

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