Official JVC RS3000/NX9 - JVC RS2000/NX7/N7 - JVC RS1000/NX5/N5 - Owners Thread - Page 428 - AVS Forum | Home Theater Discussions And Reviews
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post #12811 of 13968 Old 06-16-2019, 11:09 AM
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You'll be fine, you can always change out the screen later if you really want to.

According to the below report Carada BW is 1.03. Though I'm not sure how accurate it is given I've seen some conflicting measurements from others...
https://www.accucalav.com/wp-content...een_report.pdf

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post #12812 of 13968 Old 06-16-2019, 11:42 AM
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Originally Posted by coderguy View Post
You'll be fine, you can always change out the screen later if you really want to.

According to the below report Carada BW is 1.03. Though I'm not sure how accurate it is given I've seen some conflicting measurements from others...
https://www.accucalav.com/wp-content...een_report.pdf
I have a Carada BW and I'd say its effective gain is between 1.0 and 1.1, probably closer to 1.0. Certainly not the advertised 1.3.
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post #12813 of 13968 Old 06-16-2019, 12:01 PM
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Originally Posted by Manni01 View Post
I have a Carada BW and I'd say its effective gain is between 1.0 and 1.1, probably closer to 1.0. Certainly not the advertised 1.3.
Interesting, his report indicates the 2.4 gain and 2.8 gain HP screen are both 1.8 gain. I wonder if that is accurate, who knows.

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post #12814 of 13968 Old 06-16-2019, 01:18 PM
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Quote:
Originally Posted by Clark Burk View Post
Curious if anyone that experienced the vertical line issue was NOT using a Nvidia Shield or a HTPC with a Nvidia video card?
If I remember correctly, my RS2000 first showed the vertical lines with my Murideo Six-G signal generator.

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post #12815 of 13968 Old 06-16-2019, 02:06 PM
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Originally Posted by DVD MAN View Post
JVC had no problem shipping me a new unit but they could not guarantee that issue would not happen again. So I have decided to hold off for now, when you purchase a projector at that price all the basics should work with no issues. I really wanted to keep it in my home theatre but logically it did not make sense. As soon as I know that everything is fixed I will purchase it again.
Well I have gone through several cycles of about to buy/not about to buy the NX9 over the last 7-8 months independently of the issues that have become pronounced since the official release earlier this year.
I am a proud Sony 1000es and JVC rs600 owner(and a Panasonic AE2000 for good measure!) but would love to pit an NX9 up against the 1000es.


The 1000es has had the rs600(and the Panasonic AE2000) for dinner in my set up.
The NX9 would offer a different and much tougher challenge to the 1000es. But an NX9 afflicted with vertical bar problems and the like is a bit disconcerting especially when the starting price is north of 15000£ here in the UK.

So watching this thread closely.
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post #12816 of 13968 Old 06-16-2019, 02:22 PM
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Originally Posted by DVD MAN View Post
Once I get word from JVC that they did find out what the issue is and a fix is on its way, I will purchase it again.😉
I am sure it will not be long.

Quote:
Originally Posted by jmonier View Post
My projector, from the first shipment to hit the US, had the problem even with 2.07 but the replacement (last week) is fine. JVC was very quick to decide that I qualified for Advanced Exchange once they knew that 2.07 didn't fix the problem.
It seems to be happening swiftly.....
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post #12817 of 13968 Old 06-16-2019, 02:28 PM
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Originally Posted by TheSony4KRises View Post
Well I have gone through several cycles of about to buy/not about to buy the NX9 over the last 7-8 months independently of the issues that have become pronounced since the official release earlier this year.
I am a proud Sony 1000es and JVC rs600 owner(and a Panasonic AE2000 for good measure!) but would love to pit an NX9 up against the 1000es.


The 1000es has had the rs600(and the Panasonic AE2000) for dinner in my set up.
The NX9 would offer a different and much tougher challenge to the 1000es. But an NX9 afflicted with vertical bar problems and the like is a bit disconcerting especially when the starting price is north of 15000£ here in the UK.

So watching this thread closely.
Not trying to dismiss the vertical line issue but honestly it seems to be fairly low risk at this point in time. Many owners have never even seen the issue and the ones that have, have only had it effect them once or twice and fix the issue with a simple power cycle. If the issue ever progresses and becomes more than a once in a blue moon type of problem there is always the JVC replacement warranty to fall back on to get a new unit.

All I am saying is that this isn't the type of issue that should prevent sales. I have the RS3000 and I am very pleased with it. It isn't perfect, nothing is. There are always issues when scrutinized under a microscope but for general cinematic viewing the image is spectacular. I have had Pioneer Kuro and Panasonic Plasma displays and I put the RS3000 right up there with image and contrast quality. It is definitely a large step up from my Sony 385 and I thought that the Sony threw a good image.
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post #12818 of 13968 Old 06-16-2019, 02:37 PM
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Quote:
Originally Posted by TheSony4KRises View Post
Well I have gone through several cycles of about to buy/not about to buy the NX9 over the last 7-8 months independently of the issues that have become pronounced since the official release earlier this year.
I am a proud Sony 1000es and JVC rs600 owner(and a Panasonic AE2000 for good measure!) but would love to pit an NX9 up against the 1000es.


The 1000es has had the rs600(and the Panasonic AE2000) for dinner in my set up.
The NX9 would offer a different and much tougher challenge to the 1000es. But an NX9 afflicted with vertical bar problems and the like is a bit disconcerting especially when the starting price is north of 15000£ here in the UK.

So watching this thread closely.
My vote is to buy it, and let us know how the comparison goes...
You never know what you are missing until you do, I would buy one just don't have the budget for it atm...
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post #12819 of 13968 Old 06-16-2019, 06:38 PM
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Quote:
Originally Posted by coderguy View Post
Interesting, his report indicates the 2.4 gain and 2.8 gain HP screen are both 1.8 gain. I wonder if that is accurate, who knows.
Down the road when I calibrate my RS2000, I can tell you what my 2.8 actually measures. Will need to factor in 16 years of dust though.
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post #12820 of 13968 Old 06-16-2019, 07:37 PM
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Originally Posted by coderguy View Post
Interesting, his report indicates the 2.4 gain and 2.8 gain HP screen are both 1.8 gain. I wonder if that is accurate, who knows.
Read what he says under the 2.8 paragraph. This has been covered in the past, but his reading was with a ceiling mounted projector so he wasnt getting the full benefit/gain of the HP screens. I think it was Tryg (??) many years ago who measured the 2.8 closer to 3.0 with the projector placement 100% optimized.
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post #12821 of 13968 Old 06-16-2019, 08:05 PM
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Survey Results

(Preliminary) SURVEY RESULTS

Thank you to the 83 survey respondents but this analysis will focus on the 74 owners (48 located in the U.S.) of a newer JVC model. The bottom line is that dominant issues detailed on this forum have occurred in a minority of all 3 NX models thus far with firmware versions 2.01 or later. Interestingly, those still on early firmware versions 1.17 or 1.19 (presumably earlier projectors) have not yet experienced issues, but this is still only a small number of the total.

OVERALL NUMBERS
• The good news is of the 74 owning newer JVC projectors, most (56 or about 76%) have not experienced any reliability issues (yet). That leaves 18 (or 24%) who experienced unpredictable reliability (i.e. blue and/or green bars).

• In terms of image issues (i.e. yellowing), 49 (or 66% of the total) reported no issues to date but 25 (or 34%) reported "yellowing" or other image issues.

-----
BY JVC MODEL
• The one RS4500 owner reported no "bars" issue. Three of 15 the NX9/3000 series reported bars, eight of the 37 NX7 / 2000 owners and six of the 19 NX5 /1000 owners reported issues so unwanted bars have occurred across a minority of all newer N-series models.

• In terms of image issues such as "yellowing", two of the 15 NX9 /3000 owners report it, 15 of 37 NX7 / 2000 owners and seven of the 19 NX5/1000 projectors reported it.

BY FIRMWARE
• Interestingly, NO "bars" events were reported with four projectors still on firmware v. 1.19 or three projectors on v. 1.17. Curiously, two units on v. 2.06 also have had no bars. Recall that those installing 2.06 stated the bars were corrected but the colors appeared to be "washed out. V. 2.07 supposedly "restored" the color but also the bars in some units. Conclusion: The unexpected bars have been seen with ALL other firmware versions- including seven of 18 projectors on the latest v. 2.07. If this holds, it would SUGGEST that some of the issues may be related to later firmware combined with certain site factors...not hardware, since but it's still too early to conclude that. I'd like to rerun this survey again in about 5 or 6 months and compare.

• In terms of images ("yellow), again the seven units still on earlier firmware versions 1.17 or 1.19 report no yellowing. Of the remaining now on any other later firmware from 2.01 to 2.07, 25 report yellowing but 49 have no yellowing issues.

This web page summarizes these key issues by model and by firmware versions

Ron

THE "RAW" DATA:
PDF of data from JVC owners only
PDF of all raw data (83 respondents)
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post #12822 of 13968 Old 06-16-2019, 08:45 PM
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[QUOTE=Tom899;58189336]I posted this in the Screens forum but getting 0 response, thought I would try here.

I have a 134" 16x9 Carada Brilliant White screen, using it with my Sony VPL-HW40ES. I'm thinking of upgrading my PJ to a JVC NX5.

I'm in a basement dedicated home theater light controlled room, no windows and dark walls. PJ is ceiling mounted with a 17ft throw. One row of seating at 14ft from screen.

I think the BW material spec was 1.3, but everyone said in reality it's probably 1.1

With my situation and distances, will my Carada BW work well with a JVC NX5? I guess I'm wondering if what I have with current throw is bright enough to properly

I have the nx5. There are a few settings that allow you to boost brightness definitely if it's a light controlled room you'll have no problem. I'm at 20-foot throw sitting at 18 ft with 150 inch screen.

Thanks to Ron for the survey. I only joined this forum to figure out my issue with my projector and have not had issues for the last hundred and fifty hours since my first 50

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post #12823 of 13968 Old 06-16-2019, 09:00 PM
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All I am saying is that this isn't the type of issue that should prevent sales. I have the RS3000 and I am very pleased with it. It isn't perfect, nothing is. There are always issues when scrutinized under a microscope but for general cinematic viewing the image is spectacular. I have had Pioneer Kuro and Panasonic Plasma displays and I put the RS3000 right up there with image and contrast quality. It is definitely a large step up from my Sony 385 and I thought that the Sony threw a good image.[/QUOTE]

I feel the same coming from a Panasonic 10 years old this matches any of my 60 inch plasma or LED TVs sitting at 18 ft and I'm on the cheapest nx5
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post #12824 of 13968 Old 06-16-2019, 11:16 PM
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Quote:
Originally Posted by DVD MAN View Post
Once I get word from JVC that they did find out what the issue is and a fix is on its way, I will purchase it again.😉
I doubt we we'll ever get an official statement by Jvc about the "blue bars" issue. At the same time i'm confident that actual production units, as well as reconditioned units from previous production, will not have any issue. Obviously this is only speculation from me but based on real life experience: apart from a couple of users who had the "lines" after many hours (100+) of use my experience is that if a unit has an issue it will happen in the first 10+ hours of use. This is what happened with my first NX9 and this is the experience other users i've been in contact locally (i'm in Italy) had, too. If you have a chance to verify production date before purchasing, go for a MAY unit with stock 2.06 or 2.07 firmware and i'm pretty sure you'll have a great machine with zero issues.
One last word for Jvc service: it really shines i can't praise enough how efficient and trouble free is. Sure, i've waited a month for my replacement trouble free NX9 to came, but in the meantime i've had full use of the "bugged" unit and put hundreds hours on it of tests and movie watching; when the new one arrived i've just swapped machines and gave the "old" one to the Service as a results i've had a brand new projector and 100+ hours of experience for settings, beahviour etc. on the previous projector. Couldn't be more happy.
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post #12825 of 13968 Old 06-17-2019, 02:24 AM
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Originally Posted by ryaros View Post
(Preliminary) SURVEY RESULTSThank you to the 83 survey respondents but this analysis will focus on the 74 owners (48 located in the U.S.) of a newer JVC model. The bottom line is that dominant issues detailed on this forum have occurred in a minority of all 3 NX models thus far with firmware versions 2.01 or later. Interestingly, those still on early firmware versions 1.17 or 1.19 (presumably earlier projectors) have not yet experienced issues, but this is still only a small number of the total.
Your work on this survey is greatly appreciated. Were you able to determine how many/what percentage of the respondents who reported "bars" were utilizing either an Nvidia Shield or external renderer (with an Nvidia chip set?) versus those who reported the problem when using other media sources?
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post #12826 of 13968 Old 06-17-2019, 03:07 AM
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Quote:
Originally Posted by Cleveland Plasma View Post


Originally Posted by jmonier
My projector, from the first shipment to hit the US, had the problem even with 2.07 but the replacement (last week) is fine. JVC was very quick to decide that I qualified for Advanced Exchange once they knew that 2.07 didn't fix the problem.



I am sure it will not be long.

It seems to be happening swiftly.....



Maybe in the US but in Australia I ran into some resistance.
JVC offered phone advice which I have followed but I haven't received a reply to my email.


Was not in the mood to take down the projector and take it to a local authorized repair place just to prove the problem occurs.
I updated FW from 2.04 to 2.07 and had it calibrated



No issues since updating FW to 2.07 so far and loving every minute of it.
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post #12827 of 13968 Old 06-17-2019, 04:25 AM
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Talking

Quote:
Originally Posted by locutus2k View Post
I doubt we we'll ever get an official statement by Jvc about the "blue bars" issue. At the same time i'm confident that actual production units, as well as reconditioned units from previous production, will not have any issue. Obviously this is only speculation from me but based on real life experience: apart from a couple of users who had the "lines" after many hours (100+) of use my experience is that if a unit has an issue it will happen in the first 10+ hours of use. This is what happened with my first NX9 and this is the experience other users i've been in contact locally (i'm in Italy) had, too. If you have a chance to verify production date before purchasing, go for a MAY unit with stock 2.06 or 2.07 firmware and i'm pretty sure you'll have a great machine with zero issues.
One last word for Jvc service: it really shines i can't praise enough how efficient and trouble free is. Sure, i've waited a month for my replacement trouble free NX9 to came, but in the meantime i've had full use of the "bugged" unit and put hundreds hours on it of tests and movie watching; when the new one arrived i've just swapped machines and gave the "old" one to the Service as a results i've had a brand new projector and 100+ hours of experience for settings, beahviour etc. on the previous projector. Couldn't be more happy.
I’m glad that your new NX9 is working the way it should for you. Good luck with that.👍🏼 If JVC cannot assure me that the vertical lines be it blue or green will not suddenly pop up, then I will NOT purchase it again. As great as the NX9 is in other aspects. I feel that this issue is something JVC has to figure out before I would consider buying again.

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post #12828 of 13968 Old 06-17-2019, 05:19 AM
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Quote:
Originally Posted by Tom899 View Post
I posted this in the Screens forum but getting 0 response, thought I would try here.

I have a 134" 16x9 Carada Brilliant White screen, using it with my Sony VPL-HW40ES. I'm thinking of upgrading my PJ to a JVC NX5.

I'm in a basement dedicated home theater light controlled room, no windows and dark walls. PJ is ceiling mounted with a 17ft throw. One row of seating at 14ft from screen.

I think the BW material spec was 1.3, but everyone said in reality it's probably 1.1

With my situation and distances, will my Carada BW work well with a JVC NX5? I guess I'm wondering if what I have with current throw is bright enough to properly show HDR.
Yea it should be good enough. Too bad you're sitting just so far back though. Your really need to push closer if you want to really benefit from 4K resolution.

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post #12829 of 13968 Old 06-17-2019, 05:21 AM
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Originally Posted by TheSony4KRises View Post
Well I have gone through several cycles of about to buy/not about to buy the NX9 over the last 7-8 months independently of the issues that have become pronounced since the official release earlier this year.
I am a proud Sony 1000es and JVC rs600 owner(and a Panasonic AE2000 for good measure!) but would love to pit an NX9 up against the 1000es.


The 1000es has had the rs600(and the Panasonic AE2000) for dinner in my set up.
The NX9 would offer a different and much tougher challenge to the 1000es. But an NX9 afflicted with vertical bar problems and the like is a bit disconcerting especially when the starting price is north of 15000£ here in the UK.

So watching this thread closely.
If you have a good tone mapping solution for HDR (madVR or such) and your 1000ES doesn't suffer from panel degradation, then I don't know why you'd not just keep the 1000ES for several more years.

Quote:
Originally Posted by GregCh View Post
Not trying to dismiss the vertical line issue but honestly it seems to be fairly low risk at this point in time. Many owners have never even seen the issue and the ones that have, have only had it effect them once or twice and fix the issue with a simple power cycle. If the issue ever progresses and becomes more than a once in a blue moon type of problem there is always the JVC replacement warranty to fall back on to get a new unit.

All I am saying is that this isn't the type of issue that should prevent sales. I have the RS3000 and I am very pleased with it. It isn't perfect, nothing is. There are always issues when scrutinized under a microscope but for general cinematic viewing the image is spectacular. I have had Pioneer Kuro and Panasonic Plasma displays and I put the RS3000 right up there with image and contrast quality. It is definitely a large step up from my Sony 385 and I thought that the Sony threw a good image.
You know I also have 3 Kuros still. While they seem to be great for blacks, the contrast ratio on those only measures around 44K:1. Even your 385ES with its dynamic contrast should have beaten that.

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post #12830 of 13968 Old 06-17-2019, 05:24 AM
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Yea it should be good enough. Too bad you're sitting just so far back though. Your really need to push closer if you want to really benefit from 4K resolution.
That's a good point. I can move the seating up, what do you suggest? Right now my 14' is eye to screen measurement.

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post #12831 of 13968 Old 06-17-2019, 05:30 AM
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That's a good point. I can move the seating up, what do you suggest? Right now my 14' is eye to screen measurement.
Well if you're flexible, my suggestion is go for the 4K upgrade first. Then once you have the projector hooked up, play with the seating distances for your taste. I'd say a minimum is to be within a screen width. I started at 14 feet back from a 135" screen (1080p). I went to 10 feet, 8.5 feet, and have since settled in at 7 feet from the 135" screen. So far anyone that's said "that's too close" I've made them at least try it and after everyone says it's awesome. You can really see the details in 4K resolution from this distance.

Once you're done with that you can fill up the space behind your main seating with either a snack chest:

Or maybe some near field subs firing into the back of your seats
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post #12832 of 13968 Old 06-17-2019, 05:36 AM
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Originally Posted by markmon1 View Post
Well if you're flexible, my suggestion is go for the 4K upgrade first. Then once you have the projector hooked up, play with the seating distances for your taste. I'd say a minimum is to be within a screen width. I started at 14 feet back from a 135" screen (1080p). I went to 10 feet, 8.5 feet, and have since settled in at 7 feet from the 135" screen. So far anyone that's said "that's too close" I've made them at least try it and after everyone says it's awesome. You can really see the details in 4K resolution from this distance.

Once you're done with that you can fill up the space behind your main seating with either a snack chest
Nice ideas! I'll definitely experiment once I get the projector.

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post #12833 of 13968 Old 06-17-2019, 07:46 AM
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Your work on this survey is greatly appreciated. Were you able to determine how many/what percentage of the respondents who reported "bars" were utilizing either an Nvidia Shield or external renderer (with an Nvidia chip set?) versus those who reported the problem when using other media sources?

MORE SURVEY INFO

Good question. There's a lot of data so I'm still parsing the responses but here's a chart comparing the final video sources between the 15 of 74 JVC owners reporting "bars" with the 59 who have not yet experienced "bars."



You can compare all the other variables here.

Comparing these variables for both groups (i.e. firmware, cable length, etc.) I can't identify any "smoking gun" for the cause of the bars. Therefore, it is still quite possible that the key difference between bars vs. no bars is hardware.

Last edited by ryaros; 06-17-2019 at 07:54 AM.
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post #12834 of 13968 Old 06-17-2019, 08:12 AM
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Originally Posted by ryaros View Post
MORE SURVEY INFO

Good question. There's a lot of data so I'm still parsing the responses but here's a chart comparing the final video sources between the 15 of 74 JVC owners reporting "bars" with the 59 who have not yet experienced "bars."



You can compare all the other variables here.

Comparing these variables for both groups (i.e. firmware, cable length, etc.) I can't identify any "smoking gun" for the cause of the bars. Therefore, it is still quite possible that the key difference between bars vs. no bars is hardware.
That's an well constructed breakdown of those who have failures. It would be interesting to know how many JVC owners WITHOUT bars are running through a Lumagen (since that seems to have a somewhat high numbers of problems), madVR or other video renderer. Also, were you able to ascertain how many bars issues were reported for specific manufacturers of AVR? Does one brand seem to be more problematic than others?

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post #12835 of 13968 Old 06-17-2019, 08:26 AM
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Originally Posted by GregCh View Post
Not trying to dismiss the vertical line issue but honestly it seems to be fairly low risk at this point in time. Many owners have never even seen the issue and the ones that have, have only had it effect them once or twice and fix the issue with a simple power cycle. If the issue ever progresses and becomes more than a once in a blue moon type of problem there is always the JVC replacement warranty to fall back on to get a new unit.

All I am saying is that this isn't the type of issue that should prevent sales. I have the RS3000 and I am very pleased with it. It isn't perfect, nothing is. There are always issues when scrutinized under a microscope but for general cinematic viewing the image is spectacular. I have had Pioneer Kuro and Panasonic Plasma displays and I put the RS3000 right up there with image and contrast quality. It is definitely a large step up from my Sony 385 and I thought that the Sony threw a good image.
Recent units are very unlikely to have this issue. But if someone has a problem, JVC is right on it with firmware or a replacement unit. Even my Sim Lumis Host used to have the rare issue - it would freeze up. And when I say freeze up, you couldn't get it to do anything including turn off. Had to pull the plug. Still one of the best projectors I ever owned. The RS4500, now that I think about it, is the most glitch and problem free projector I've owned in 17+ years. I'd bet the new models will be trouble free too with a few more firmware updates.
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post #12836 of 13968 Old 06-17-2019, 08:59 AM
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Originally Posted by docrog View Post
That's an well constructed breakdown of those who have failures.

It would be interesting to know how many JVC owners WITHOUT bars are running through a Lumagen (since that seems to have a somewhat high numbers of problems), madVR or other video renderer.

That's what the bar chart and link in my most recent post above shows. There's no evidence that a video processor is linked to the issue. Of the 59 without bars to date, 42 use an AVR/receiver, 6 use Lumagen, 5 are direct from a player, 5 use HD Fury and 1 MadVR.


Also, were you able to ascertain how many bars issues were reported for specific manufacturers of AVR? Does one brand seem to be more problematic than others?
There's no evidence in the 74 responses that a particular AVR brand or model is linked to the issue. Of the 15 reporting bars, the following are also used by those not reporting bars:

7 Denon (two X8500X, one X6200, one X3500, two x4400 and one unspecified)
3 Marantz (one 7700, one SR7012 and one unspecified)
1 Anthem a60
1 Onkyo 676
1 Yamaha rs2070
2 respondents did not specify their AVR brand

Last edited by ryaros; 06-17-2019 at 09:27 AM.
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post #12837 of 13968 Old 06-17-2019, 11:00 AM
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Originally Posted by ryaros View Post
(Preliminary) SURVEY RESULTS

Thank you to the 83 survey respondents but this analysis will focus on the 74 owners (48 located in the U.S.) of a newer JVC model. The bottom line is that dominant issues detailed on this forum have occurred in a minority of all 3 NX models thus far with firmware versions 2.01 or later. Interestingly, those still on early firmware versions 1.17 or 1.19 (presumably earlier projectors) have not yet experienced issues, but this is still only a small number of the total.

OVERALL NUMBERS
• The good news is of the 74 owning newer JVC projectors, most (56 or about 76%) have not experienced any reliability issues (yet). That leaves 18 (or 24%) who experienced unpredictable reliability (i.e. blue and/or green bars).

• In terms of image issues (i.e. yellowing), 49 (or 66% of the total) reported no issues to date but 25 (or 34%) reported "yellowing" or other image issues.

-----
BY JVC MODEL
• The one RS4500 owner reported no "bars" issue. Three of 15 the NX9/3000 series reported bars, eight of the 37 NX7 / 2000 owners and six of the 19 NX5 /1000 owners reported issues so unwanted bars have occurred across a minority of all newer N-series models.

• In terms of image issues such as "yellowing", two of the 15 NX9 /3000 owners report it, 15 of 37 NX7 / 2000 owners and seven of the 19 NX5/1000 projectors reported it.

BY FIRMWARE
• Interestingly, NO "bars" events were reported with four projectors still on firmware v. 1.19 or three projectors on v. 1.17. Curiously, two units on v. 2.06 also have had no bars. Recall that those installing 2.06 stated the bars were corrected but the colors appeared to be "washed out. V. 2.07 supposedly "restored" the color but also the bars in some units. Conclusion: The unexpected bars have been seen with ALL other firmware versions- including seven of 18 projectors on the latest v. 2.07. If this holds, it would SUGGEST that some of the issues may be related to later firmware combined with certain site factors...not hardware, since but it's still too early to conclude that. I'd like to rerun this survey again in about 5 or 6 months and compare.

• In terms of images ("yellow), again the seven units still on earlier firmware versions 1.17 or 1.19 report no yellowing. Of the remaining now on any other later firmware from 2.01 to 2.07, 25 report yellowing but 49 have no yellowing issues.

This web page summarizes these key issues by model and by firmware versions

Ron

THE "RAW" DATA:
PDF of data from JVC owners only
PDF of all raw data (83 respondents)
Did the survey break down what firmware was on a unit when a problem was encountered? I can't recall it specifically.

Like, of those 7 of 18 on 2.07 that experienced bars, does it narrow it down to them experiencing it while on 2.07? Or could they have experienced it on 1.17 (and others after), but are currently on 2.07?

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post #12838 of 13968 Old 06-17-2019, 11:15 AM
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Originally Posted by ChldsPlay View Post
Did the survey break down what firmware was on a unit when a problem was encountered? I can't recall it specifically.

Like, of those 7 of 18 on 2.07 that experienced bars, does it narrow it down to them experiencing it while on 2.07? Or could they have experienced it on 1.17 (and others after), but are currently on 2.07?
(3 of the 18 reported reliability issues but not bars specifically. 15 selected "bars" as follows)

Last edited by ryaros; 06-17-2019 at 11:20 AM.
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post #12839 of 13968 Old 06-17-2019, 01:37 PM
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(3 of the 18 reported reliability issues but not bars specifically. 15 selected "bars" as follows)
I'm still not sure this answers what I'm asking.

Since firmware is not a constant variable, I'm wondering if the timing of issues is being captured.

Let me throw out a scenario.

Say I got my projector back in February with 1.17 installed. Shortly after, I experienced the blue bar issue. Then I updated to 2.01 and would see it every now and then. I reported it to my dealer and JVC and received several of the other intermediate firmware updates. And now, finally, I am on 2.07. Since updating to 2.07, I have not experienced the issue.

Now, when going through the survey and I'm asked what firmware I am on, I select 2.07.
Then I get to the question about whether or not I've experienced issues, and I select yes, because I have. And I select that I've reported those issues.

How does that factor into the results? Was there a question for those who had issues (I wasn't - besides the yellowing) about what firmware they were on at the point in time that they experienced that issue?

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post #12840 of 13968 Old 06-17-2019, 10:16 PM
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I tried to fill in the survey on Sunday but on my iPad the page was spinning forever, and I didn’t get a chance to try on a PC.
I wonder if my issue counts as “bars”: full-blown horizontal multi-color bars, not discrete mono-color bars. Not affecting the menu.
I think I’ve seen a screenshot of this early in the thread.
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