Originally Posted by Dennis Moore
So the other day, a terrible thing happened... my RS4910 fell out of its mount from about 8 feet and smashed face-first into the carpet. The faceplate broke off and is basically ruined... one of the side vents broke off completely. I was devastated, and shocked to learn that the thing still functions as if nothing happened. Alignment is perfect. Incredible. I managed to get what's left of the faceplate put back on and it is currently cobbled together... but would obviously like to replace this and get it back to like-new cosmetic condition. Any advice on where to find something like this? Is it even possible? I haven't called JVC, but I suppose I can. Thanks.
We are brothers in arms (as in arms that dropped our projectors). At least it's your mount's fault. In my case, I've been without an HT for a year. Finally, after completing almost all the other to-do items for the DIY version 1.0 of my HT....I took the projector out of the box and proceeded to mount it. After a couple of attemps, I couldn't quite get the plate to push correctly in the mount on one side AND....it slipped and fell out of my hands about 5ft on the carpet. It' broke a rear corner of the case. Still functions perfectly. But, I never moaned in emotional pain an F bomb like I did just then. My wife thought I broke my leg.
All that being said.....
Here's what you can do...send your projector into Mendtronix. Mendtronix is the warranty repair center for JVC. I know your repair isn't under warranty, but they can order the correct case/parts for the repair/replacement of the outer case. They will also give it the once over to determine if it needs a slight tune up as well.
The downside is the cost from KC to ship my previous JVC was about $100 with insurance (yes, please get insurance). Their cost to ship back is cheaper, but you'll have the cost of shipping plus repairs, so it may not be real cheap. But, believe me when I say, I of all people understand your pain.
If you would do me a favor and keep this thread updated on your journey. I'd love to know the costs (you can send me a PM if you don't want to discuss the cost in the thread).
Good Luck and God Speed