Big WMC guide changes starting today - Page 25 - AVS Forum | Home Theater Discussions And Reviews
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post #721 of 944 Old 07-07-2017, 11:41 PM
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The official guide data feedback site is https://connect.microsoft.com/site1145

You need to use a Microsoft account, but what you do is post an issue and if lots if others have it it actually gets the attention of someone to fix it. It also helps to up vote others having the same issue.

What happens is Microsoft isn't actually doing anything - it's basically all automated, and the feedback site tells Microsoft they need to get someone to fix something because the number of comments and issues rises dramatically.
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post #722 of 944 Old 07-08-2017, 10:40 PM
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I too have lost most of the higher channels. Trying EPG123 as I type this. Probably worth the less than seven cents a day though.

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post #723 of 944 Old 07-09-2017, 06:33 AM
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Originally Posted by olyteddy View Post
I too have lost most of the higher channels. Trying EPG123 as I type this. Probably wrth the less than seven cents a day though.
Threw in the towel w/Rovi last week and haven't looked back; nice having movie ratings again.
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post #724 of 944 Old 07-12-2017, 06:04 AM
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Has Microsoft screwed us again? No word of non support, are we just trash to be thrown by the wayside? WMC guide is not updating, still Microsoft is silent!
No I don't want to pay for guide updates, I paid a bit more too get a cable labs certified computer to have a guide and DRM rights management, with DVR.
Yes I did bite at the bait Microsoft's put out, with the HTPC of the future lie.
Everything Microsoft does is a failure with time, I hope Apple comes out with a WMC knock off so I can get off the bread crumps Microsoft keeps dropping.
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post #725 of 944 Old 07-12-2017, 01:14 PM
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No problem here. WMC has been working well for me on 4 laptops.
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post #726 of 944 Old 07-12-2017, 01:16 PM
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I've been using epg123 for about a year or so and I just noticed recently that I'm missing a ton of guide data. I'll probably nuke everything and start over with updated epg123 software since I'm a few revs late to the party. Probably something I should get sorted out before fall shows start.
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post #727 of 944 Old 07-12-2017, 01:29 PM
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You do remember that it's a subscription, right?

Michael

Did you really need to quote that entire post in your reply?
Welcome to AVS - Get out while you still can!
Don't guess, measure: https://www.avsforum.com/forum/91-au...l#post22789786
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post #728 of 944 Old 07-12-2017, 01:30 PM
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LOL. I knew that, I just renewed it back in June for another year. I suppose it would behoove me to verify that it took in epg123, but if memory serves it'll bark at you if your SD subscription is expired.
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post #729 of 944 Old 07-12-2017, 08:38 PM
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Quote:
Originally Posted by Davidt1 View Post
No problem here. WMC has been working well for me on 4 laptops.
Are you getting the higher channels? No data for a lot of people on this forum with WMC. Do you have a secret to updated data?
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post #730 of 944 Old 07-12-2017, 09:55 PM
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Originally Posted by 6athome View Post
Are you getting the higher channels? No data for a lot of people on this forum with WMC. Do you have a secret to updated data?
I don't know what the higher channels are, but I am getting all the networks and PBS and ION. Like everyone else, I initially had problems when MS switched to Rovi. Once that was fixed a while back, I have not had any problem since.
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post #731 of 944 Old 07-12-2017, 10:59 PM
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My guide data came back yesterday. I presume Microsoft is preparing all the guide data packages and that takes time since they have to start from zero, whereas in the past it just updates the new data. Two weeks of guide for everyone probably takes a while to prepare, instead of updating the existing guide data daily.
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post #732 of 944 Old 07-13-2017, 02:54 PM
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Originally Posted by Davidt1 View Post
I don't know what the higher channels are, but I am getting all the networks and PBS and ION. Like everyone else, I initially had problems when MS switched to Rovi. Once that was fixed a while back, I have not had any problem since.
600 too 1500
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post #733 of 944 Old 07-15-2017, 08:17 AM
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Here with Comcrap in 06339. All lower channels have guide data (I take all HD locals and with guide tool put them at the OTA numbers...for example 1008 is in the guide as 8.1, 1003 is 3.1 etc) including the locals.


Anything over 1000 has no guide data . I have been missing shows because of this.


Here is the Connect form that I setup, there is a lot of users, we need to hit this hard for WMC users..


https://connect.microsoft.com/site11...fix-asap-again


Edit: Just checked this morning, guide data is back !

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Last edited by DavidinCT; 07-15-2017 at 08:21 AM.
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post #734 of 944 Old 07-15-2017, 01:17 PM
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Originally Posted by DavidinCT View Post
....


Edit: Just checked this morning, guide data is back !
I just ran the "Get Latest Guide Listings" on both my Win7 HTPC and Win8.1 laptop with WMC and no luck yet for me


so this is what the Guide looks like for anyone who doesnt know or is not having the problem

some channels will still list programming of their SD counterparts, but not for their HD...so on those you can see what is on that channel by looking at the SD listing, but watch the HD channel without the guide data...you just cant schedule recordings for channel listing without data
...others will all just have "No Data Available" for any of it...like for me all the Starz channels in the 800's HD and the duplicate 400's SD versions will not have programming listed

my Guide pretty much cuts off at channel # 307 and only has a few here and there with data up to # 802 and lists some more from there up to # 812 or so...then just another few after that

when you run the Guide updater...it will go thru the whole thing:


finish and say: the Guide is(already) up to date
...but then show this:


so thats been my last two weeks in hell trying to watch TV...sadly my Wife has been gone that whole time, so I could have been watching whatever I wanted...now she will get home tomorrow and be frustrated(with me?) because the Guide doesnt work and none of her shows recorded

WMC says my current Guide is good for another 11 days
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Last edited by T Rush; 07-15-2017 at 02:07 PM.
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post #735 of 944 Old 07-15-2017, 03:00 PM
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Quote:
Originally Posted by DavidinCT View Post
Here with Comcrap in 06339. All lower channels have guide data (I take all HD locals and with guide tool put them at the OTA numbers...for example 1008 is in the guide as 8.1, 1003 is 3.1 etc) including the locals.


Anything over 1000 has no guide data . I have been missing shows because of this.


Here is the Connect form that I setup, there is a lot of users, we need to hit this hard for WMC users..


https://connect.microsoft.com/site11...fix-asap-again


Edit: Just checked this morning, guide data is back !
I live in PA and no guide data for me, starting too really dislike Microsoft!
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post #736 of 944 Old 07-15-2017, 09:37 PM
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What's really frustrating is that the error message you're getting:
Quote:
Originally Posted by T Rush View Post
... isn't even related to the problem you (and many other WMC cable users) are having! I get that too, and my (OTA only) guide is fine.

That message comes from trying to download a guide package for WMC's long-gone Internet TV channels, so everybody gets it, whether their guide is good or not.
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post #737 of 944 Old 07-16-2017, 06:01 AM - Thread Starter
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I essentially haven't used WMC since I started this thread 2 years ago. But I have to ask you diehards why you still put up with all these guide issues when EPG123 is right under your nose? Is all this misery really better than paying $1/month or whatever EPG costs?
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post #738 of 944 Old 07-16-2017, 06:34 AM
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Is all this misery really better than paying $1/month or whatever EPG costs?
You're 100% wrong, it's just over $2 a month. (Dumb math joke)

But seriously, I've been using epg123 for over a year now and it's been great. Any issues I've had with it have been my own doing.
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post #739 of 944 Old 07-16-2017, 06:50 AM
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Originally Posted by mdavej View Post
I essentially haven't used WMC since I started this thread 2 years ago. But I have to ask you diehards why you still put up with all these guide issues when EPG123 is right under your nose? Is all this misery really better than paying $1/month or whatever EPG costs?
This is the first time since I started using WMC back in 2010 that the guide data ran out completely. We've had some close calls before but MS always fixed it before it ran out.

I got EPG123 and a year subscription to Schedules Direct due to this last outage. Now I'm having problems with partial recordings that "stopped early due to a schedule change" or something like that.
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post #740 of 944 Old 07-16-2017, 07:12 AM
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Originally Posted by mdavej View Post
I essentially haven't used WMC since I started this thread 2 years ago. But I have to ask you diehards why you still put up with all these guide issues when EPG123 is right under your nose? Is all this misery really better than paying $1/month or whatever EPG costs?
For me, it's because nobody can confirm a working EPG123 setup with multiple sources. All of my sub-100 channels are OTA (Hauppauge Quad tuning card) and everything 100 and up is from a DirecTV box. In Detroit, I had the HTPC recording from OTA, clear QAM AND the DirecTV box.

Walking the fine line between jaw-dropping and a plain ol' yawn.
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post #741 of 944 Old 07-16-2017, 07:45 AM
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I don't know what the limit is on sources in epg123, but I think it's 4. I have 2 sources on mine, OTA, and cable for my cable-card. Haven't had any issues. I haven't looked to see if DirecTV is in that list though, so I can't answer that question.
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post #742 of 944 Old 07-16-2017, 08:04 AM
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I'll admit, it's a little weird, but I'd hate to spend the time re-working everything for EPG123 only to discover I have to spend the time going BACK because it doesn't work. I'm still aggravated over the flack the IR blaster stopped working. In one of the driver update packages, Hauppauge re-did BlastCFG and wrecked it for me. Luckily, I have a secondary setup on my main computer that uses WinTV. That's enough to catch most of the upper-channel things I record for now. And, anything the HTPC misses is available to stream, anyway.

EDIT: As of this morning, guide data is back through channel 545. I have no data for Showtime or anything above that. Not much of an issue as I'm canceling Showtime, anyway, and I don't record much sports.

Oddly, even though the guide data is partly back, some of my series recordings set for the affected channels show no upcoming programs to record. Deleting and re-adding the series recordings seems to fix that.

Walking the fine line between jaw-dropping and a plain ol' yawn.

Last edited by DrDon; 07-16-2017 at 08:17 AM.
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post #743 of 944 Old 07-16-2017, 12:58 PM - Thread Starter
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Thanks for the feedback. I didn't realize EPG123 had so many issues. Everything I'd read lead me to believe it worked much better than the native schedule.
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post #744 of 944 Old 07-16-2017, 02:28 PM
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Quote:
Originally Posted by perpetual98 View Post
You're 100% wrong, it's just over $2 a month. (Dumb math joke)

But seriously, I've been using epg123 for over a year now and it's been great. Any issues I've had with it have been my own doing.

Agreed, ROVI is a PIA, I want to go to EPG123 but, I am not manually doing all my schedule shows....AGAIN. Gary said he is working on a way to import you old scheduled series, so when that is done, I think I will make the move.


To others, Yes, the channels I get all have guide data, I still get an error on download when I am downloading but, all the channels have data now, so I am not worried about it, RIGHT NOW.


To say it's 100% fixed, NO but, as normal I use ROVI so I have no choice but to keep an eye on this thread (or the main one over on TGB)

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post #745 of 944 Old 07-16-2017, 02:41 PM
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No word from anybody why or what happen too the guide data on the 600 to 1000 channels? Microsoft's is like my wife, giving us the silent treatment.
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Originally Posted by mdavej View Post
...I didn't realize EPG123 had so many issues. Everything I'd read lead me to believe it worked much better than the native schedule.
Unfamiliar with any issues other than epg123's UI isn't as slick as WMC's, a non-factor after setup. It isn't free, but it works.
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post #747 of 944 Old 07-16-2017, 02:46 PM
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No word from anybody why or what happen too the guide data on the 600 to 1000 channels? Microsoft's is like my wife, giving us the silent treatment for not giving up on WMC and Windows 7.
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post #748 of 944 Old 07-17-2017, 08:28 AM
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Quote:
Originally Posted by 6athome View Post
No word from anybody why or what happen too the guide data on the 600 to 1000 channels? Microsoft's is like my wife, giving us the silent treatment for not giving up on WMC and Windows 7.

If you watch the thread over at TGB...(the main WMC site). They are coming back one by one. Area by area it's starting to load up with guide data. My area, my channels have guide data but, I still see an error on download. As long as it works, right ?


Here is the connect thread over at Microsoft for this issue (You need to logon with a live account to see it)


https://connect.microsoft.com/site11...fix-asap-again


and here is the thread on TGB (it's a long thread so starting on the current last page)


http://www.thegreenbutton.tv/forums/...770&start=1000


The word is, if you want the painless guide experance with out it going out ever few months, it might be time to look in to EPG123 but, it is $25 a year. This does not just fix guide data, it includes logos in the guide and BETTER movie data with the correct images (that has been another headache from ROVI change over)


This is NOT the first time this issue has come up (it's been about 10 times now from the ROVI change over from Zap2it for me), nor will it the last one. It really might be a good time to think about the investment for good guide data.


WMC is still such a great product with one of the better guides out there (for a HTPC) but, recked by it's owrn creator by providing crappy data on it...sigh

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post #749 of 944 Old 07-17-2017, 09:13 AM
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Quote:
Originally Posted by DavidinCT View Post
If you watch the thread over at TGB...(the main WMC site). They are coming back one by one. Area by area it's starting to load up with guide data. My area, my channels have guide data but, I still see an error on download. As long as it works, right ?


Here is the connect thread over at Microsoft for this issue (You need to logon with a live account to see it)


https://connect.microsoft.com/site11...fix-asap-again


and here is the thread on TGB (it's a long thread so starting on the current last page)


http://www.thegreenbutton.tv/forums/...770&start=1000


The word is, if you want the painless guide experance with out it going out ever few months, it might be time to look in to EPG123 but, it is $25 a year. This does not just fix guide data, it includes logos in the guide and BETTER movie data with the correct images (that has been another headache from ROVI change over)


This is NOT the first time this issue has come up (it's been about 10 times now from the ROVI change over from Zap2it for me), nor will it the last one. It really might be a good time to think about the investment for good guide data.


WMC is still such a great product with one of the better guides out there (for a HTPC) but, recked by it's owrn creator by providing crappy data on it...sigh
It is $25 a year to Schedules Direct but a small donation to Gary for his efforts is always a nice gesture.

Do what you may but don't complain about WMC Guide data if you're not willing to take the steps necessary to get superior data. I did over a year ago and could not be happier with the results.

Is epg123 perfect? No.
Are there never any issues with epg123? No.

Ask yourself these same questions about Rovi guide data.

The answers are the same with either one but things get fixed in short order at Schedules Direct as it is all they do. There was an outage last month due to issues up the chain at Gracenote but the lowest my guide data got was about 2 weeks before it was fixed. Two weeks is all you can get with Rovi to begin with.

Sent from my SM-G930P using Tapatalk
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post #750 of 944 Old 07-17-2017, 09:41 AM
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Quote:
Originally Posted by Sammy2 View Post
It is $25 a year to Schedules Direct but a small donation to Gary for his efforts is always a nice gesture.

Do what you may but don't complain about WMC Guide data if you're not willing to take the steps necessary to get superior data. I did over a year ago and could not be happier with the results.

Is epg123 perfect? No.
Are there never any issues with epg123? No.

Ask yourself these same questions about Rovi guide data.

The answers are the same with either one but things get fixed in short order at Schedules Direct as it is all they do. There was an outage last month due to issues up the chain at Gracenote but the lowest my guide data got was about 2 weeks before it was fixed. Two weeks is all you can get with Rovi to begin with.

Sent from my SM-G930P using Tapatalk

Your 100% right, is there a PERFECT guide data option for WMC, no, even Comcast will have some minor outages time to time.


BUT, over both ROVI and Schedule direct, the data quailty has been claimed FAR better, less recording dups, more accurate desc, over all a better more like Zap2it experance (back when WMC was in it's live support days) with Schedules direct. They still cant get movie images right on ROVI.


As for outages, ROVI has far many more than SC.


I'm holding out till there is a way to import my series as am so tired of the ROVI issues...


It really comes down to, you get what you pay for...

-Dave

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