I've bought 2 sets of chairs from them over the last 4 years, so while they may have been a little disorganized, they WERE legit. In fact, earlier this year I was accidentally copied in on an e-mail regarding another customer's order with some Palliser chairs. Apparently the chair in question had been discontinued, but someone at Stargate missed the memo and took the customer's order anyway. Whatever the case, I somehow got copied in on this. The only vital info shown was his name and address, but it could've easily had more sensitive info like a C.C. number, and I pointed out as much to the people involved when telling them they need to be more careful about who they copy in on their e-mails.
One thing that has bothered me about Stargate's website is the fact that, for the past 3 years or so, pretty much EVERY SINGLE RowOne product has the same copy-and-paste description: "This brand new seat and one our best sellers....". Notice it doesn't say "one OF our best sellers". Two things: 1) If it's brand new, how can it already be a best seller? 2) When I requested feedback on RowOne chairs earlier this year on this forum, not ONE person responded. Apparently they have a lot of RowOne customers, just none who frequent this site. I'm not saying it's not possible, just sayin'.....
Anyway, I hope everyone with outstanding orders with them finds a happy resolution.
Last edited by Warcam; 09-08-2014 at 06:35 PM.