I just received my brown South Hamptons (4-straight) a few days ago. Alan was a lot of help via email, and answered all my questions promptly. Like many, I was reluctant to spend $3k on media seating sight-unseen. However, the transaction went smoothly, and I am very happy so far. I feel like these are a very good value. One chair was missing the plastic cupholder insert, but Alan is shipping me one now. I think the leather is very nice. I agree with others about the LED floor lights being too bright...I wish they were dimmable or better yet, you could dim and adjust the colors (if they were a multi color strips). I will probably end up unplugging mine because all my 3-year-old daughter wants to do is spam that light button while watching a movie. The lit cup holder controls don't bother me so much, but thanks for the tip on the stickers. They are very sensitive controls, and I find myself wanting to lay my arm across them and will toggle things inadvertently. I think that it's just something I'll have to get used to. The motors are very quiet and smooth. I will try to post pictures when I finish reconfiguring my media room.
The USB charging ports appear to be outputting less than 2.1 amps, so some devices might charge slowly as if they were plugged into the USB port on a computer (which has less amps). This wasn't a huge surprise for me.
I have never had leather furniture before this. Does anyone have any good leather cleaner/conditioners they recommend for these? I want to try to maintain them to keep them nice.