Originally Posted by tsharp
Thoughts on the Flex so far?
Apologies for my tardiness; totally missed this question. Now that I've owned 2 of the seats since late February, I can say that overall, the seats are decent.
From a seating prospective, they have medium firmness and comfortable to recline for hours. I wish the armrests were a bit softer or more plush, but this is a small criticisim.
To the important part; the electronics. The switch system has a few issues. For instance, the seats have a cool looking, but worthless bright blue lighting system on the bottom. This is something you won't want to use during the watching of a movie, etc, but for walk up presentation, looks pretty cool. However, my switch failed after about 3 weeks or so, defaulted on; this was very annoying. Good thing is that TheaterSeatStore.com were aware of the potential for the light button to fail and quickly mailed a replacement switch assembly at no cost. They offered to have a tech come out, but said it wasn't a difficult repair and this was accurate as it was easy and took only 15 minutes. Based off of this experience, I no longer use the lights at all. The seat adjustment buttons have never given any issues, but I do worry a bit, but both Octane and the merchant bot have good customer service.
The seats are comfortable to both sit in upright and reclined, but reclining is certainly best.
Although I could have opted to spend more for more plush seats, for what they cost (mid-price point), think the seats are a good buy and I don't regret getting them. The seats show no wear armrests have pockets deep enough to hide my 15' MacBook Pro plus more, has a nice and useful accessory port, and good sized cup holders. Plus, the seats look very nice.