Originally Posted by clerkpalmer
You really have to wonder how this makes any sense for a business. It tells me that they are banking on you not bothering at all. In most cases, if the new price is only a slight adjustment, the average person won't bother. Obviously, your case is the exception but generally speaking this policy is designed to frustrate you. There is no other possible reason. Going back to my original point, if they just credit the adjustment automatically if the price changes in 30-days, everyone would be better off. Sure, it might cost Amazon some money but it will result in additional sales in the long run.
it really doesn't have anything to do with amazon banking on a buyer not wanting to hassle with the return, nor an intentional amazon scheme designed to frustrate the buyer into keeping the higher priced item.
instead (now that i understand where they're coming from) it's simply a matter of amazon not having the tv priced cheaper, it's one of their fulfillment clients that has the tv priced cheaper - not all items listed on amazon are owned/sold by amazon, a lot of the items are listed by third party sellers who just use amazon's infrastructure for a fee.
so my original tv transaction with amazon (who owned/sold the tv) really has nothing to do with the cheaper tv sold by their fulfillment client... amazon looks at it like me seeing the tv priced $500 cheaper at my local costco after i purchased, received and installed the tv from amazon, and then asking amazon to match that price, i.e. give me credit for the difference, which is something they won't do.
but what amazon will do is take back the tv i purchased from them, free of charge, they'll even send a guy to my place to pack it up and take it away since i no longer have the box it came in, free of charge, simply because i found the tv cheaper elsewhere, two weeks AFTER i received the tv from amazon. how amazing is that? it's so amazing that i almost feel like a jerk for taking advantage of their return policy, on a tv that was already priced much lower than when it was first introduced, but i've done so much business with amazon over the years as a prime member that my guilt won't last too long...
anyway, these huge price drops are flat-out crazy imo - i get that they need to move inventory to make room for 2019 incoming stock but, geesh, what a huge savings for consumers who don't mind purchasing last year's tv models... in fact i have to wonder if the low-priced tcl 4k tvs have caused a lot of this?