I will say that I'm very pleased with Greentoe - they were very responsive to an email inquiry, quick and detailed response, and as they state, it's coming from an LG Authorized Retailer, so there is no reason for any kind of a knock with regard to the factory warranty as might or could be the case from an unauthorized outfit. We'll see how the shipping part goes - I believe it's coming from NJ to me in central VA. The seller also expects, if not demands, that the TV be unboxed and plugged in to make sure there are no screen issues while the shipper waits. That may be fun to ask of them, but considering the expense here, they are going to have to. I guess I kind of like that they want this done, totally regardless of the condition of the box.