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Join Date: Mar 2001
Location: Charlotte, NC
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This is the reply to the e-mail I sent to "Five-star-buy" yesterday via ebay. Just got it, ironically about half an hour after I placed the order.
Brand new, factory sealed, USA model, not refurbished.
It comes with the 1 year manufacturer’s warranty. We are authorized retailers through our retail store.
Please note: eBay subsidizes the sale price, so you cannot contact the manufacturer directly with your eBay receipt.
It is an in-home service warranty. Let us know if you need to exercise your warranty. We will put the paperwork in with the manufacturer and an authorized technician will come to your home to repair or replace the unit.
The e-mail order confirmation also had this info:
Your item comes with the manufacturer's warranty.
Please DO NOT register your warranty using the Marketplace name as they are only the platform and not an authorized reseller.
We register all manufacturer warranties for our customers.
To exercise your factory warranty, contact us FIRST as we service all warranties through our brick and mortar store.
This all sounds pretty good to me. And they do have that 100% approval rating which gives me some additional comfort. Any comments?
Last edited by archiguy; 12-04-2019 at 02:36 PM.