I have a story for you. It involves trying to talk to AT&T about DirectTV, and also how I almost shot myself in the foot trying to get 4k onto a newly-purchased TV.
First, my former setup. I had a Sony KDL model HDTV in the den connected to my HR54. I had the component adapter for sending signal to the TV when we just wanted to watch regular TV, and the HDMI connected to the AVR, for when we might want better sound. The TV has the RVU capability not being used. I have a Samsung 4k TV with RVU in a guest room, and using the network connection, it seems to handle the stream from the HR54 and 4k pretty well. (I get the occasional "location not authorized"; but, powering off and back on eventually gets the signal.) I have no Genie mini.
So, we replaced the Sony in the den with a new XBR 4k model. (It also has RVU capability, not currently being used.) I went ahead and connected it the same way as the previous non-4k model.
I decided we might like to see DirecTV 4k on this TV. I considered moving the HR54 to another room where the old HDTV now resides, and activating the RVU on the 4k model in the Den. I, of course, discovered I was not paying for a second connection, but got it working fine by deleting the guest remote location. I switched everything back and decided to give good ole AT&T/DirecTV customer service a call.
I wanted them to add a second connection to my account, which would be another RVU. (Still, no mini or other box required.) I expected them to be able to add another location, and it would cost me another $7 per month. Well, you would have thought I was asking for brain surgery over the phone. I was happy I had someone I could understand; but, she decided she wanted to argue with me about needing the TV model number, the serial number, and requiring a technician to come top the house. I finally got her to give me her supervisor, who seemed to want to help. It turned out, she really needed a MAC address for the new TV, so they did not override the current RVU MAC address they saw in their system. I gave it to her, and we closed the call, and a few minutes later, I was able to configure the RVU on the new 4k TV, and received channel 104 beautifully. Now, the new problem arose. When I went into the guest room to tune the Samsung 4k TV to channel 104, I received a message that only one 4k stream was available at a time. So, I could go back to the den, switch to a regular HD channel, and then go back to the guest room and get a 4k channel, and vice-versa. So, I called back in to technical support, and got a lovely young lady, who really seemed to know her stuff. Once I explained what I was trying to do was receive 4k on two different 4k TV's with RVU at the same time, she gave me the bad news. It could not be done. (I asked why, supposedly, multiple minis could do this.) She basically told me I needed to replace my HR54 with the new HS17 "box". And, somehow, it would be another $21 dollars per month, because I would have to get a "Genie II" into the equation. So I said, hey, if I am entitled to a newer, (supposedly better and more advanced), box, maybe I could connect the box physically HDMI for 4k in the den, and run the RVU for the old HDTV and the other 4k. She said that would work, and I would only be paying another $7 per month for the third TV. So, as she starts to process an order to replace my HR54, (easy FedEx swap, supposedly), she tells me this will put me back into a 2-year agreement, with penalties for cancellation, etc. Well, I said OK, because I figured I could simply swap out the boxes myself, since my installation involves a lot of hidden wires and cabinetry. She even said she would give me tracking for the new box, and a label to return the old one. As she tried to conclude the order, the system then told her she had to schedule a technician. Frustrated, I told her to forget about it, and thanked her for her time and effort.
A few minutes later, I went online and looked at what the HS17 was, because I wondered about the physical connection to it, which would supposedly give me 4k. Wow, no TV connection, and it looks like some type of Echo tower device. So, I thanked my lucky stars I cancelled the order. I decided to leave everything as it is for now.
About an hour later, I received an e-mail, telling about my new order, which was in process. Man, was I aggravated. So, I called them immediately, and this time got someone who I did not understand, (and, I am not sure he understood me); but, he managed to kill the order after about 20 minutes on the phone.
Today, I still wonder what would be my best approach to receiving DirecTV 4k on both of my 4k TV's at the same time. I have had overnight to think about it, and decided, right now, there just is not enough programming available to go through the frustration. (Thank goodness I have my UHD discs and streaming to keep me happy for now.)
I do have a question here, though. Can anyone tell me what this new HS17 setup would be like? I think I read I might even have to have my dish replaced, or something.
Anyhow, thanks for indulging me by letting me tell my story.