Sorry I missed your PM the other day, didn't notice the notification that I had a new message until right now. Anyhow, in the app, tap the Settings gear at the top right hand corner and then go to Streaming Options. As it says, you must have Out of Home access configured for it to work.
Time Warner Cable – Signature Home Premium View w/Epix, Sports Pass, HD Pass, Spanish Tier, Cisco Explorer 8642HDC, Cisco Explorer 8742HDC Both Running ODN 7.3.0_29
DirecTV – Premier, HD Extra Pack, NFL ST Max, NHL CI, MLB EI, Whole House DVR, HR34-700 Running 0972, HR24-200 Running 0802