Originally Posted by oktoberrust11
I can't quite remember the steps, but I don't remember adding anything to the Nuvo app itself. Can you verify you have the Nuvo Player skill enabled in your Alexa app, and in the settings it is marked as "Linked?"
Hi Matt thanks for the reply.
According to Nuvo documents you must go into the nuvo app, go into settings, service, add service and select Aleax and this will take you to a setup for the cloud service for Nuvo.
In the Alexa app I have selected the Nuvo Player Skill but when trying to activate it says:
Make sure your Nuvo Player is set up, powered on and connected to the internet.
Follow the Alexa setup in your app to ensure your system is logged into Legrand Cloud. (I think this is where my issue could be as the app says not connected to cloud but I cant get it to connect).
To complete the setup of your Nuvo Player Alexa sill, you must link Alexa account with Legrand cloud.
Click "continue" below to be redirected to …………. Link
When I click this I am taken to Eliot, I log in get the standard accept or deny, click accept and I get the error "We are unable to link Nuvo Player at this time, please try again later.
I think the step for enabling the Alexa option in the Nuvo app is whats messing this up but I don't have an Alexa option.
Cant post a link as I only have 1 post lol