The Pro can accept Rec 2020 as has been mentioned. Some say they can't get the Pro to output Rec 2020 info frame flag, but we know this works with the Sony TV we have with the Radiance Pro CMS color mode as "Auto" mode. So there is likely a compatibility issue with these other devices.
The CMS now has a color space setting. With the new "Auto" setting, if the display/projector EDID reports Rec 2020, the CMS "Auto" should output the Rec 2020 info frame if the source is Rec 2020. So this may mean we are not getting the Rec 2020 EDID information from the projector to know we can send Rec 2020.
Two things to try:
1) Set the CMS mode for the CMS that is selected for Rec 2020 source to "2020". This should force the Rec 2020 info frame flags in the output, and then the TV/projector should report Rec 2020.
2) If the "2020" CMS mode gets the TV/Projector to report it is getting Rec 2020 (or even if not) we would like to ask that you email [email protected]
pictures off the EDID information from the TV/Projector (see below). This will help us make sure we can parse the EDID and extract the Rec 2020 if the EDID is different than expected.
If you have a Rec 2020 TV/projector and it is not working with the Pro Rec 2020, you can bring up the EDID info as follows:
If you have a 444X, with the TV/projector on Output 4:
Press "menu 0909" for first 128 bytes and take a picture, press "menu 0909" again to get 2nd 128 bytes and take a picture.
If you have a 424X, with the TV/projector on Output 2:
Press "menu 0907" for first 128 bytes and take a picture, press "menu 0907" again to get 2nd 128 bytes and take a picture.
Then email the photos to [email protected]
and include as much detail about your system as you can, but at least the source device and the TV/projector model.