New Lumagen Radiance Pro Series - Page 262 - AVS Forum | Home Theater Discussions And Reviews
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post #7831 of 7906 Old 05-22-2020, 03:10 PM
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Quote:
Originally Posted by danam View Post
If you run a Windows 10 computer, you might (not sure) encounter a compatibility problem (nothing will happen), don't hesitate to activate the "Windows 8 compatibility" feature.
It worked perfectly for me.

=> right-click on the file then "Properties" then "Compatibility" tab, activate with "Windows 8".

Didn't have to on my laptop. Worked just fine for me with Windows 10.
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post #7832 of 7906 Old 05-22-2020, 10:03 PM
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It happened to me once, not doing an update but doing a backup of my configuration.
I double clicked on the file and nothing happened ... enabling the Windows 8 compatibility on the file did the trick.
Anyway, just a tip which can help just in case.
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post #7833 of 7906 Old 05-23-2020, 08:53 AM
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When I choose 2:35 on the lumagen the picture dose not look right on my 2:40.1 screen. Looks overly stretched, if that makes since, everything is to large. Right now it connected to my Strato. any ideas on how to make it look correct on a 2.40 screen?

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post #7834 of 7906 Old 05-23-2020, 02:39 PM
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Quote:
Originally Posted by Applemike68 View Post
When I choose 2:35 on the lumagen the picture dose not look right on my 2:40.1 screen. Looks overly stretched, if that makes since, everything is to large. Right now it connected to my Strato. any ideas on how to make it look correct on a 2.40 screen?

Thank you
In the IO setup screen in the option menu, is your 2.35 button set to NEW or OLD? If it is new, it actually sets the aspect to 2.4, if it is old, it should be 2.35. If you use the auto detect, it will set it based on the incoming frame so you don't have to guess which is right.
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post #7835 of 7906 Old 05-23-2020, 03:44 PM
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In a similar vein, it would be quite nice to be able to make the auto aspect detection link 2.35 and 2.4 ratios and choose for only one of them to be used. The difference between the two can still on occasion be slightly twitchy and I'd quite happily settle for cropping anything 2.35 down to 2.4.
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post #7836 of 7906 Old 05-23-2020, 03:52 PM
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1. Do most people use Lumagen between the processor and the display or do you directly connect your devices to the Lumagen (and use it as a HDMI switch) and feed the audio out to the processor? What is recommended for best performance?

2. Also, is this something that can be self installed by an 'prosumer' or is it recommended to go through a dealer?

3. Another question I have is regarding subtitles on streaming services like Netflix or Prime. Most of the times they overlap on the picture and bottom black bar. Is there a way to move them up with this?

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post #7837 of 7906 Old 05-23-2020, 04:37 PM
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Quote:
Originally Posted by nonstopdoc1 View Post
1. Do most people use Lumagen between the processor and the display or do you directly connect your devices to the Lumagen (and use it as a HDMI switch) and feed the audio out to the processor? What is recommended for best performance?
Lumagen doing switching is recommended by manufacturer. In my own setup I've tried both and both work fine for me. Your mileage may vary depending on exactly what equipment you have.

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2. Also, is this something that can be self installed by an 'prosumer' or is it recommended to go through a dealer?
Can be for sure, there are several owner / self-installer / operators in here - myself included. BUT if you don't have good calibration gear and the skills to use them you're missing out on a large part of the capabilities of the unit. The meters & SW you'd ideally want someone to use to calibrate your system through the Lumagen would have a retail cost of pretty much double a 4242. In my humble opinion not getting the benefit of the calibration capabilities on these is a crime...

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3. Another question I have is regarding subtitles on streaming services like Netflix or Prime. Most of the times they overlap on the picture and bottom black bar. Is there a way to move them up with this?
You can't move just the text relative to the image (that would be deep magic) but you can come up with a custom memory that zooms out slightly and shifts the image up the screen so the subtitles are displayed within a scope screen ( though you'll have some pillarboxing). If you don't care for the subtitles and are happy for them to be cropped off you can apply a digital mask to them instead which will stop them lighting up you frame (you can do that in a lot of PJs too though).
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post #7838 of 7906 Old 05-23-2020, 06:59 PM
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Originally Posted by bobof View Post
In a similar vein, it would be quite nice to be able to make the auto aspect detection link 2.35 and 2.4 ratios and choose for only one of them to be used. The difference between the two can still on occasion be slightly twitchy and I'd quite happily settle for cropping anything 2.35 down to 2.4.
Sounds like a good idea. I will mention it to Patrick.

Thanks for the suggestion.
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post #7839 of 7906 Old 05-24-2020, 03:39 AM
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Quote:
Originally Posted by nonstopdoc1 View Post
1. Do most people use Lumagen between the processor and the display or do you directly connect your devices to the Lumagen (and use it as a HDMI switch) and feed the audio out to the processor? What is recommended for best performance?

2. Also, is this something that can be self installed by an 'prosumer' or is it recommended to go through a dealer?

3. Another question I have is regarding subtitles on streaming services like Netflix or Prime. Most of the times they overlap on the picture and bottom black bar. Is there a way to move them up with this?
1. You may find it advantageous to feed the video to the Lumagen and the audio to the processor, particularly if you have a small monitor hooked up to the pre/pro that you can use for sound calibration vs. firing up the projector.

2. I purchased mine used. I wiped the settings and did a "prosumer setup" (no calibration) and thought it (and my uncalibrated NX7) looked pretty good...until I got a calibration.
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post #7840 of 7906 Old 05-24-2020, 06:41 AM
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Quote:
Originally Posted by nonstopdoc1 View Post
1. Do most people use Lumagen between the processor and the display or do you directly connect your devices to the Lumagen (and use it as a HDMI switch) and feed the audio out to the processor? What is recommended for best performance?
The advantage of using an AVR/processor as the switching device and having it feed video to the Lumagen is that you'll be able to continue to use the GUI. Using older AVRs had been associated with HDMI issues (and some potential for video degradation if the AVR's video processing circuitry could not be totally defeated), but I have ZERO problems running video sources initially through my Yamaha RX-A3080. I'm unable to predict how your Denon will interface.
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post #7841 of 7906 Old 05-24-2020, 04:08 PM
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Quote:
Originally Posted by bobof View Post
In a similar vein, it would be quite nice to be able to make the auto aspect detection link 2.35 and 2.4 ratios and choose for only one of them to be used. The difference between the two can still on occasion be slightly twitchy and I'd quite happily settle for cropping anything 2.35 down to 2.4.
You can do this in the aspect ratio setup, just do output to input and change what it does for either one. You can customize for every input aspect type.
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post #7842 of 7906 Old 05-24-2020, 04:11 PM
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Quote:
Originally Posted by nonstopdoc1 View Post
1. Do most people use Lumagen between the processor and the display or do you directly connect your devices to the Lumagen (and use it as a HDMI switch) and feed the audio out to the processor? What is recommended for best performance?

2. Also, is this something that can be self installed by an 'prosumer' or is it recommended to go through a dealer?

3. Another question I have is regarding subtitles on streaming services like Netflix or Prime. Most of the times they overlap on the picture and bottom black bar. Is there a way to move them up with this?
It is always recommended that you use the Lumagen for switching. It can work the other way, but YMMV quite a bit.

It can be setup by a individual, but there is definitely a learning curve if you want to maximize all the features. Or you could buy it from a dealer that sets it up to your system before it ever arrives (I know a guy)

The Radiance cannot change the subtitles because they are generated by the content or the device. But you can compensate with different aspect ratios to preserve as much width as possible while making the subtitles easier to see.

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post #7843 of 7906 Old 05-24-2020, 08:56 PM
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The device plays a key role. Even though I have a 16:9 screen, when I drop my top mask for 2.4 or whatever aspect, have the Lumagen drop the image to the bottom, the key for my setup is my Strato. Through my control system, I tell it to reconfigure as 2.4 or whatever aspect ratio. It then treats my screen accordingly and puts menus, subtitles, whatever as defined by the aspect ratio. Just like I had that size screen. Really cool feature. SJ
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post #7844 of 7906 Old 05-27-2020, 09:42 AM
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Quote:
Originally Posted by bobof View Post
In a similar vein, it would be quite nice to be able to make the auto aspect detection link 2.35 and 2.4 ratios and choose for only one of them to be used. The difference between the two can still on occasion be slightly twitchy and I'd quite happily settle for cropping anything 2.35 down to 2.4.
Kudos to the team at Lumagen, a few days after discussing this idea I've got a beta on my Radiance with the feature working with even more functionality than originally thought up (and some other tweaks). I don't know any other hardware maker as responsive as these guys.
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post #7845 of 7906 Old 05-27-2020, 09:47 AM
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Quote:
Originally Posted by bobof View Post
Kudos to the team at Lumagen, a few days after discussing this idea I've got a beta on my Radiance with the feature working with even more functionality than originally thought up (and some other tweaks). I don't know any other hardware maker as responsive as these guys.
Smells like a new (public) FW update brewing...

HT: Oppo UDP-203 -> Lumagen RadiancePro 4446 {18 GHz input x2 & 18 GHz output x1 cards} - "new (051820 FW)" 18 GHz microcode - parallel outs to --> [Audio: Denon 5308CI] --> [Video: JVC RS520 FW v30.1]
HT Details: link
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More on that. The vendor that supplies Lumagen with their HDMI chips FINALLY did an update to their own firmware which has (so far) fixed the audio drop out bug that persisted with content playing from the ATV4K that is Dolby Vision and Dolby Atmos (mainly contained to titles from iTunes). I've tested this on quite a few cases that were notorious for dropouts and very repeatable without so much as a hitch. So great to see one of the lingering bugs that was a bit out of Lumagen's hands getting fixed finally!!

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post #7847 of 7906 Old 05-27-2020, 11:28 AM
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Quote:
Originally Posted by Kris Deering View Post
More on that. The vendor that supplies Lumagen with their HDMI chips FINALLY did an update to their own firmware which has (so far) fixed the audio drop out bug that persisted with content playing from the ATV4K that is Dolby Vision and Dolby Atmos (mainly contained to titles from iTunes). I've tested this on quite a few cases that were notorious for dropouts and very repeatable without so much as a hitch. So great to see one of the lingering bugs that was a bit out of Lumagen's hands getting fixed finally!!
Yup, very pleased with that. I unplugged my AppleTV from my AVR input last night and routed it via the Lumagen in celebration (I don't get out much these days...)!. Likewise, so far seems to work well and has removed the issue with the glitching audio from what I can see.
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post #7848 of 7906 Old 05-27-2020, 11:36 AM
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@Mike_WI the new firmware is out if you want to make your usual posting
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post #7849 of 7906 Old 05-27-2020, 11:49 AM
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Arrow Fw 051820

http://www.lumagen.com/testindex.php...ncepro_updates

FW 051820
- Posted 052720
New 18Ghz input chip firmware from manufacturer which fixes audio drops in some Apple TV videos that had Dolbyvision and Dolby Atmos.
Added ability for auto-aspect to merge certain aspects together, these settings are under Input: Options: Auto Aspect .
Added ability to set game mode (low latency) in newer displays that allow this type of control.
Fixed a couple of cases of tearing when using new game mode setting.
Also added status of game mode to Info page 3 after genlock status.
Other small fixes.
Please continue giving us your detailed feedback on issues via email at [email protected] .
Update time ~1 minutes @230k from previous firmware.
Systems with 18Ghz input cards will have ~1 minute bootup time on first power up after this update as internal input chip firmware updates---if after first power-on it comes up with green/pink colorization then turn Pro off and back on to power-up for a second time.
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HT: Oppo UDP-203 -> Lumagen RadiancePro 4446 {18 GHz input x2 & 18 GHz output x1 cards} - "new (051820 FW)" 18 GHz microcode - parallel outs to --> [Audio: Denon 5308CI] --> [Video: JVC RS520 FW v30.1]
HT Details: link

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post #7850 of 7906 Old 05-27-2020, 01:01 PM
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Note on the 051820 release:

This release has new microcode from the chip vendor for 18 GHz inputs that works around a bug in the AppleTV 4K where it changes the "static" HDR10 Metadata every 30 seconds or so, which was on occasion causing an audio dropout for Dolby Vision titles (converted to HDR10 by the AppleTV 4k - a nice feature) with ATMOS from the iTunes store (and perhaps some other stores as well - not sure).

This is the second attempt by our chip vendor to work around the AppleTV 4K bug. The first one fixed the issue but caused other issues. So far this release works in our testing. However, please let us know if you notice what you believe are differences/issues with this new 18 GHz input microcode versus any earlier release.

As always, thanks for your feedback.
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post #7851 of 7906 Old 05-27-2020, 01:15 PM
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I updated 3 days ago so not on the newest release. But noticed the picture sometimes starts out blank now a few times and i have to rewind and forward to make it come back. It happened last night on netflix watching uncut gems. and on Hulu as well when starting a new episode sometimes. This didn't happen before the update. I hadn't updated for a few months though since Kris came and calibrated (btw it's just been an amazing picture with my BenQ LK990) especially in HDR.
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post #7852 of 7906 Old 05-27-2020, 01:21 PM
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Quote:
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You, or your integrator, can contact Lumagen support for assistance.

===

These power-on issues are often power-on order issues. We also see some streamers have three stats of being: On, Sleep, and Zombie. Zombie is too strong a word, and I say it tongue-in-cheek. However, for example, we have seen DirecTV, and AppleTV 4k, act differently going into the Pro if they go to sleep for a long period, such as overnight, versus a short period of time. Other devices, such as Bluray players and Roku, do not seem to have the third mode. We do not know exactly what is happening with the streamers that have the third mode, and it is likely an interaction between the streamer HDMI output chip/software, and the Radiance Pro input chip's internal processor.

We have added two feature options that appear to resolve this in the cases we know about. The first is you program the Pro internal power-up-input-select as something other than the input you normally select (Other->On/Off Setup->Input Select. Change both input selects). Then in that same menu enable the "delay select" which waits an additional 3 seconds after the Pro thinks the source is ready before activating the input at power on (only). Then the control system can select the input you want to view.

Finally we recommend you power on in the following order:

Projector/TV
Wait 5 to 10 seconds for the projector to start its HDMI interface
Radiance Pro
Wait 5 seconds for the Pro to start its HDMI interfaces
Sources
Audio processor

Often no delays are needed. For example, my system turns everything on at the same time without delays. I do have it set to projector first, then the Pro, then the Trinnov, then sources, but as fast as it can send these commands. So, delays are not always necessary and depend on the specific equipment list.
i'm about to have my integrator reprogram, what about always leaving the radiance pro on? why turn it on/off? right now i have projector turning on, then receiver. but radiance is always on, as well as the nvidia shield. I guess it's always good to have them make the routine turn on the radiance.?

I have sources going to radiance, radiance to projector, with the audio hdmi from radiance to the receiver.
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Quote:
Originally Posted by gadgetfreaky View Post
I updated 3 days ago so not on the newest release. But noticed the picture sometimes starts out blank now a few times and i have to rewind and forward to make it come back. It happened last night on netflix watching uncut gems. and on Hulu as well when starting a new episode sometimes. This didn't happen before the update. I hadn't updated for a few months though since Kris came and calibrated (btw it's just been an amazing picture with my BenQ LK990) especially in HDR.
This is something I've had in the past on AppleTV well before recent times and never fully got to the bottom of. It seems the AppleTV sometimes gets itself confused with respect to HDCP. Sometimes black screen on starting play, sometimes an HDCP error.

I made my turn on routine for the AppleTV activity reboot the AppleTV (there is a command for it in the Harmony database) after switching to it, which seems 100% reliable. Of course, that dumps you at the AppleTV main menu every time you start the AppleTV activity.
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post #7854 of 7906 Old 05-27-2020, 05:34 PM
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Originally Posted by gadgetfreaky View Post
i'm about to have my integrator reprogram, what about always leaving the radiance pro on? why turn it on/off? right now i have projector turning on, then receiver. but radiance is always on, as well as the nvidia shield. I guess it's always good to have them make the routine turn on the radiance.?

I have sources going to radiance, radiance to projector, with the audio hdmi from radiance to the receiver.
We do have a few people who leave the Pro on. Here is what to consider:

If you leave the Pro on all the time, then the Fan is on all the time. Since the fan is a mechanical device, it can wear out. For the 1U units the 60mm Sunon fan has a "Vapo Bearing" which we believe is reliable. So this may not be an issue long term, but it is still something to consider.

If you leave the Pro on all the time, the HDMI I/O chips continue to free run, and we have seen the I/O chip internal microprocessor get confused after being on a very long time (days to weeks). Not seen this much through, and so if leaving the Radiance Pro on works for you this is moot.

If you leave the Pro on all the time, and a source goes into what I like to call "Zombie Mode" (we believe we have seen this with DirecTV and AppleTV 4k), and there may be other devices) that this may look like "all is well" to the Pro input chip which can cause an issue since it will just be expecting good video and when the source comes out of Zombie mode, the Pro input chip may not be made aware that it should restart the connection. Again, this may not be an issue in your system and so may be moot. And you can include changing inputs on teh Pro to get it to restart the connection you want to use and this may resolve the Zombie source problam (assuming you have one).

So you can go ahead and try leaving the Pro on to see if it is a good solution for your system.

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post #7855 of 7906 Old 05-28-2020, 04:24 AM
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I updated to FW 051820 last night.
(...and of course someone wanted to watch a movie, so didn't spend a lot of time playing around)
I was looking at the Auto Aspect settings (currently on OFF).
Can someone explain Auto Aspect: HDMI vs HDMI+Image?
Thanks

HT: Oppo UDP-203 -> Lumagen RadiancePro 4446 {18 GHz input x2 & 18 GHz output x1 cards} - "new (051820 FW)" 18 GHz microcode - parallel outs to --> [Audio: Denon 5308CI] --> [Video: JVC RS520 FW v30.1]
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post #7856 of 7906 Old 05-28-2020, 04:54 AM
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Quote:
Originally Posted by Mike_WI View Post
I updated to FW 051820 last night.
(...and of course someone wanted to watch a movie, so didn't spend a lot of time playing around)
I was looking at the Auto Aspect settings (currently on OFF).
Can someone explain Auto Aspect: HDMI vs HDMI+Image?
Thanks
As far as I can say it is either aspect detection via
HDMI = aspect flag via HDMI
Image = frame detection by the Lumagen
Accordingly HDMI+Image does both (That´s what I leave on)
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post #7857 of 7906 Old 05-28-2020, 05:01 AM
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Quote:
Originally Posted by EVH78 View Post
As far as I can say it is either aspect detection via
HDMI = aspect flag via HDMI
Image = frame detection by the Lumagen
Accordingly HDMI+Image does both (That´s what I leave on)
One good reason to set to Image only instead of HDMI+Image is that some cable / satellite boxes force this to 16:9 even if the content isn't (like 2.35/2.4 letterbox) and the HDMI signal takes precedent - so in that situation your autoaspect looks broken. (in fact, I'm not even 100% sure there exists sensible signalling for scope over HDMI - at least not for HD).

I have mine set to Image to avoid such issues.
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post #7858 of 7906 Old 05-28-2020, 05:34 AM
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Lightbulb Auto Aspect = Image

Quote:
Originally Posted by EVH78 View Post
As far as I can say it is either aspect detection via
HDMI = aspect flag via HDMI
Image = frame detection by the Lumagen
Accordingly HDMI+Image does both (That´s what I leave on)
Quote:
Originally Posted by bobof View Post
One good reason to set to Image only instead of HDMI+Image is that some cable / satellite boxes force this to 16:9 even if the content isn't (like 2.35/2.4 letterbox) and the HDMI signal takes precedent - so in that situation your autoaspect looks broken. (in fact, I'm not even 100% sure there exists sensible signalling for scope over HDMI - at least not for HD).

I have mine set to Image to avoid such issues.
Thank you both for speedy messages.
This seems familiar. I suspect I tried Auto Aspect in the past and did have the issues you mentioned.
I'll try tonight with Auto Aspect = Image and see.

HT: Oppo UDP-203 -> Lumagen RadiancePro 4446 {18 GHz input x2 & 18 GHz output x1 cards} - "new (051820 FW)" 18 GHz microcode - parallel outs to --> [Audio: Denon 5308CI] --> [Video: JVC RS520 FW v30.1]
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post #7859 of 7906 Old 05-28-2020, 05:59 AM
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Quote:
Originally Posted by bobof View Post
One good reason to set to Image only instead of HDMI+Image is that some cable / satellite boxes force this to 16:9 even if the content isn't (like 2.35/2.4 letterbox) and the HDMI signal takes precedent - so in that situation your autoaspect looks broken. (in fact, I'm not even 100% sure there exists sensible signalling for scope over HDMI - at least not for HD). I have mine set to Image to avoid such issues.
Is there any relevance to this setting for my HT with a 16x9 AR? Content (irrespective of source) has always appeared to be correct, with pillars seemingly appropriate in thickness for any AR "narrower" than 16x9.

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post #7860 of 7906 Old 05-28-2020, 06:26 AM
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Originally Posted by docrog View Post
Is there any relevance to this setting for my HT with a 16x9 AR? Content (irrespective of source) has always appeared to be correct, with pillars seemingly appropriate in thickness for any AR "narrower" than 16x9.
I don't know enough about the kit in your system and how you are configured to know if the setting is relevant to you, sorry. There are certain TV boxes (I think UK Sky TV is one culprit) that use the flag in question. If that flag is used by the TV box to signal 16x9 then autoaspect may not appear to be working correctly for the scope ratios. If you are set to HDMI + image, and you use auto aspect, and don't have any issues with scope not detecting, I guess it is likely that your sources aren't behaving this way. In which case the setting is a "don't care".

It seems likely to me that this HDMI flag was perhaps more to do with 4:3 vs 16:9 and so is a bit of a relic ( a bit like the WSS widescreen signalling you used to get in SDR analogue video signals), but I really don't know enough about it. I am sure @jrp has more info about it and whether it might or might not be relevant in a particular system)
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