Originally Posted by SoundEcho
So I got my AVRKey today. At first it would not work. I had to turn off the PS4 Pro. Turn it back on and Turn off the Receiver and press some buttons. Hard to say what did what due
Anyhow, when I got it working I'm now experiencing audio cutouts 5 times which seems random. All about 0.10 seconds or so, still very annoying. I have upgraded to latest firmware that came with the GUI download etc.
HDCP VERSION: set to 1.4 = no image
Audio Up = 7 ch from PS4 Pro (see included image)
Audio Mid = 2 ch from PS4 Pro (see included image)
Also tried different HDMI cable for Audio...
will the power from an 3.0 USB hub suffice as power source when the unit is operating? I tried it quickly after I got tired of switching when trying different settings, seems to work fine but want to be sure.
back to the issue at hand, any ideas?
too me it sounds like I've got a broken unit or one in need of an update (hoping) please advice, I would hate to send this back when I just got it =(
Yes any USB port is enough to power AVR-Key, only risk is when you have other USB device already taking lot of current on a shared port (most USB ports are part of a group of 4 or more that share 2A over all of them)
We need to know the cable length in your setup and the content played and sound format.
If for example you are playing Netflix 4K which require 2.2 (settings should be default FOLLOW for HDCP) and move to 1.4, then it's normal you got no picture. (at least if you do this on the fly)
It's also important to follow your testing method that you tell us when (or at which stage) you are rebooting your equipment.
For example, if you are trying all slide on MID position (aka SINK mode or similar to automix on integral), both your AVR and DISPLAY must be up and running before AVR-Key (of course AVR-Key have routine so it will create a default edid when there is missing connections, but that means the EDID created might not be perfect for your case).
If you don't want to have this kind of power up sequence, then you can use TOP position for both slides, giving you MAX video and MAX sound possible (except for DV which require SINK mode). But if you change from MID to TOP, then you have to reboot all equipment in your chain, you cannot change EDID value without rebooting equipment (it might work sometimes, but that's not the right way of testing edid changes, you need proper edid read initially)
What we have found so far is some short dropout when playing DD+ content, if someone have a way to have similar short dropout for any other content, any method to reproduce is welcome.
We should have news about possible update to address this issue in the next days.