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post #1 of 106 Old 07-13-2018, 06:30 PM - Thread Starter
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HDfury X4 - Owners Thread

Hi all,

I tried this new HDR to SDR beta firmware on my X4, but I wasn't able to get the same results as in the YouTube demo below.


I also used a PS4 Pro with Horizon Zero Dawn and the output of the downscaled 1080p source from my Vertex is still outwashed after sending it through the X4 with the HDR to SDR firmware. My X4 also doesn't seem to have any profiles to finetune the colors of the SDR output.
I attached a photo of the infoscreen of my Vertex.

I would be glad for any help.
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post #2 of 106 Old 07-13-2018, 07:05 PM
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Quote:
Originally Posted by ribit81 View Post
Hi all,

I tried this new HDR to SDR beta firmware on my X4, but I wasn't able to get the same results as in the YouTube demo below.

https://www.youtube.com/watch?v=WjGDLCyovL0

I also used a PS4 Pro with Horizon Zero Dawn and the output of the downscaled 1080p source from my Vertex is still outwashed after sending it through the X4 with the HDR to SDR firmware. My X4 also doesn't seem to have any profiles to finetune the colors of the SDR output.
I attached a photo of the infoscreen of my Vertex.

I would be glad for any help.
Make sure the slide switch of the X4 is not on lock position, otherwise top buttons have no effect.
Which FW have you flashed ?
Beta 0.4 is due tomorrow or Monday.

Maestro: 4I/4O +4K HDR over HDBT +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver. [Won Best Product Award]
Diva: 4I/3O +Ambient Light +Lag Tester +4K HDR > 1080p SDR +HDMI/ARC/eARC sound to AVR input +autoswitch +webserver.
Vertex2: 4I/3O +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver.
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post #3 of 106 Old 07-14-2018, 04:48 AM - Thread Starter
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@HDfury thanks for the quick feedback. I flashed my X4 back to the latest scaler firmware this morning to check if my top-bottoms work as intended. During the flash process I noticed that the FPGA part normally takes a bit longer than the MCU part. I checked my HDR to SDR v0.2 firmware download and saw that there is no FPGA executable. I did the following now.

1) Download http://www.hdfury.com/tools/X4_HDR_SDR_0.1_beta.zip (there is no direct link on https://www.hdfury.com/product/hdfury-x4/ so I changed the current v0.2 link manually)

Code:
C:\Users\xxxxxxx\Downloads\X4_HDR_SDR_0.1_beta\X4_HDR_SDR_0.1_beta [Driver 4.0.0]

Mode                LastWriteTime         Length Name
----                -------------         ------ ----
-a----       05.10.2013     09:38         455328 msvcp120.dll
-a----       05.10.2013     09:38         970912 msvcr120.dll
-a----       29.11.2015     19:24        2594304 QtCore4.dll
-a----       29.11.2015     19:37        8604160 QtGui4.dll
-a----       01.07.2018     15:13           1792 ReadMeFirst.txt
-a----       23.03.2015     20:18         116736 SiUSBXp.dll
-a----       29.06.2018     15:32         221696 X4-HDRSDR-FPGA-V0.1.exe
-a----       29.06.2018     15:43         283136 X4-HDRSDR-MCU-V0.1.exe
-a----       29.06.2018     15:37        2097152 X4-HDRSDR0.1.bin
2) Run X4-HDRSDR-FPGA-V0.1.exe and X4-HDRSDR-MCU-V0.1.exe

3) Download http://www.hdfury.com/tools/X4_HDR_SDR_0.2_beta.zip (last and only link on https://www.hdfury.com/product/hdfury-x4/ at the moment)

Code:
C:\Users\xxxxxxx\Downloads\X4_HDR_SDR_0.2_beta\X4_HDR_SDR_0.2_beta [Driver 4.0.0]

Mode                LastWriteTime         Length Name
----                -------------         ------ ----
-a----       05.10.2013     09:38         455328 msvcp120.dll
-a----       05.10.2013     09:38         970912 msvcr120.dll
-a----       29.11.2015     19:24        2594304 QtCore4.dll
-a----       29.11.2015     19:37        8604160 QtGui4.dll
-a----       04.07.2018     03:00           1918 ReadMeFirst.txt
-a----       23.03.2015     20:18         116736 SiUSBXp.dll
-a----       29.06.2018     15:43         283136 X4-HDRSDR-MCU-V0.1.exe
-a----       03.07.2018     13:42         283648 X4-HDRSDR-MCU-V0.2.exe
-a----       29.06.2018     15:37        2097152 X4-HDRSDR0.1.bin
4) Run X4-HDRSDR-MCU-V0.1.exe and X4-HDRSDR-MCU-V0.2.exe

5) Testing the X4 in my setup again. I had to switch the X4 slider to PC-mode and than press the top upscale button once. Now the colors are very close to the 4K HDR original output. I think you should fix the firmware download on hdfury.com

@HDfury so I have some new question now

- Can you say what firmware I have now on my X4 after the process described above? Is there a (GUI) tool or another way to check the current firmware of the X4?
- You wrote something about beta firmware v0.4. Were can I find v0.3 and v0.4 later?
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post #4 of 106 Old 07-15-2018, 07:41 AM
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Quote:
Originally Posted by ribit81 View Post
@HDfury thanks for the quick feedback. I flashed my X4 back to the latest scaler firmware this morning to check if my top-bottoms work as intended. During the flash process I noticed that the FPGA part normally takes a bit longer than the MCU part. I checked my HDR to SDR v0.2 firmware download and saw that there is no FPGA executable. I did the following now.

1) Download http://www.hdfury.com/tools/X4_HDR_SDR_0.1_beta.zip (there is no direct link on https://www.hdfury.com/product/hdfury-x4/ so I changed the current v0.2 link manually)
2) Run X4-HDRSDR-FPGA-V0.1.exe and X4-HDRSDR-MCU-V0.1.exe
3) Download http://www.hdfury.com/tools/X4_HDR_SDR_0.2_beta.zip (last and only link on https://www.hdfury.com/product/hdfury-x4/ at the moment)
4) Run X4-HDRSDR-MCU-V0.1.exe and X4-HDRSDR-MCU-V0.2.exe
5) Testing the X4 in my setup again. I had to switch the X4 slider to PC-mode and than press the top upscale button once. Now the colors are very close to the 4K HDR original output. I think you should fix the firmware download on hdfury.com

@HDfury so I have some new question now
- Can you say what firmware I have now on my X4 after the process described above? Is there a (GUI) tool or another way to check the current firmware of the X4?
- You wrote something about beta firmware v0.4. Were can I find v0.3 and v0.4 later?
Yes, FPGA update always longer than MCU, same on all our devices.
0.2 MCU update package missed the 0.1 FPGA, so you did everything right.
I think the web issue you had was may be temp file or cookie with browser, because it was indeed correct link, if you have same problem, please try another browser or hit refresh to confirm.


For your questions: you have 0.2.0.1 in reality but since its beta and doesn't matter much we call this 0.2 because it's the highest version number. New one is 0.2.0.4 and we call it 0.4 (FPGA update have highest number here)
0.4 is available, see if you can find it
It won't help on any HDR > SDR processing changes (or may be only few things)
It is mainly for the ambient-light solution

Maestro: 4I/4O +4K HDR over HDBT +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver. [Won Best Product Award]
Diva: 4I/3O +Ambient Light +Lag Tester +4K HDR > 1080p SDR +HDMI/ARC/eARC sound to AVR input +autoswitch +webserver.
Vertex2: 4I/3O +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver.

Last edited by HDfury; 07-15-2018 at 08:21 AM.
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post #5 of 106 Old 07-15-2018, 11:31 AM
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Ok so i dont Change the Version from 0.2 if there is Nothing for HDR to SDR. It works for me at the Moment. Sometimes i have Sound Problems. So there is no Sound at the Elgato from the X4. So i have get the X4 to get the Signal new. I have to do this many time and then it works. Today it works from the beginning. I dont know why. I Change Nothing at the Setup.
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post #6 of 106 Old 07-28-2018, 03:00 AM
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Question

So how Well Dos this work with Most Tvs ? and how Well would it Work with a LG C7 oled ? dos it do 720p as well ? will it work with Pa3 games - ie frame packing ? will it work with all 1080p/720p blu rays that have 3D as an option ? are these still readily available? i suppose theres not much if any input lag , do i need any Addons ? why dos this Product exist when the Vertex exists ? and why cant any addons for the Vertex do the same ? what can the Vertex do that this Cant ? and vice versa ?


Cheers
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post #7 of 106 Old 07-28-2018, 08:35 AM
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Quote:
Originally Posted by mikezilla2 View Post
So how Well Dos this work with Most Tvs ? and how Well would it Work with a LG C7 oled ? dos it do 720p as well ? will it work with Pa3 games - ie frame packing ? will it work with all 1080p/720p blu rays that have 3D as an option ? are these still readily available? i suppose theres not much if any input lag , do i need any Addons ? why dos this Product exist when the Vertex exists ? and why cant any addons for the Vertex do the same ? what can the Vertex do that this Cant ? and vice versa ?


Cheers
X4 is a FPGA design that operate in FULL HD domain. (HDMI/HDCP 1.x)
Vertex is UHD design that does Scaling and signal operation. (HDMI/HDCP 2.x)
They are both totally different purpose and design.


X4 will accept 3D and then output it in its home format to make it work on any TV, you need RF emitter add on and 3D glasses to work with it. all available from us.
If you are interested in purchase, please send email, so our guys can determine how many glasses you need and total cost and give you some discount if possible.


Yes it can work for 720p as well, actually for visual experience it's better to use 720p, especially if your display support 720p @ 120Hz as X4 can output this if possible.
X4 is available to add 3D to 2D display since 2012 !


Vertex cannot do that, first because Vertex doesn't have any RF emitter output to drive 3D glasses and second because Vertex is more toward 4K UHD/HDR/DV/HLG... which is the new trend today, while X4 first firmware for 3D, was the trend at that time.


X4 can act as 3 different purpose via 3 different available firmwares:
1. Add 3D on 2D display (3Dfury firmware)
2. Scale between SD/HD/FHD and PC resolution in HDMI/HDCP1.x domain (including 4:3 ratio and pc monitor resolution) with Scaler Firmware
3. as HDR > SDR converter with driver for ambient light solution (this firmware is discussed on this thread and work is underway)

Maestro: 4I/4O +4K HDR over HDBT +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver. [Won Best Product Award]
Diva: 4I/3O +Ambient Light +Lag Tester +4K HDR > 1080p SDR +HDMI/ARC/eARC sound to AVR input +autoswitch +webserver.
Vertex2: 4I/3O +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver.
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post #8 of 106 Old 08-05-2018, 11:41 AM
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So does the new firmware functionality of the x4 in conjunction with the vertex fix the tone mapping/wide color gamut shortcomings of the OPPO 203? I have a JVC RS600 and have been using the vertex to disable the HDR flag to send a 4k UHD BT2020 signal to the JVC, which does the faux 4k e-shift to the picture. I have to use 'custom' curves to get the picture/colors to look right with this set up.

Would the X4/vertex combo produce a better pic than the e-shift faux 4k? Ie. does the Vertex/X4 combo do the tone mapping so that I can set my RS600 to BT2020 with a 2.4 gamma?

Sorry for the incoherent rambling. I'm not that tech savvy.

Chad B calibrated JVC RS600, 112" wide 2.35 DaLite 2.8 High Power Screen (395 calibrated nits baby!!), 7.5.4 Yamaha RX-A3050, Yamaha RX-Z9, Aerial Acoustics Model 6, Model 5, CC3, Def Tech UIWBP/A, 4-15" Infinite Baffle Sub + 15" Velodyne Sub Near-field, OPPO 203, Panasonic UC420, Geek Pulse DAC, Nvidia Shield. Lots of iFi and Furman power filters which made my computer audio listenable.
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post #9 of 106 Old 08-06-2018, 07:47 PM
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Quote:
Originally Posted by edfowler View Post
So does the new firmware functionality of the x4 in conjunction with the vertex fix the tone mapping/wide color gamut shortcomings of the OPPO 203? I have a JVC RS600 and have been using the vertex to disable the HDR flag to send a 4k UHD BT2020 signal to the JVC, which does the faux 4k e-shift to the picture. I have to use 'custom' curves to get the picture/colors to look right with this set up.

Would the X4/vertex combo produce a better pic than the e-shift faux 4k? Ie. does the Vertex/X4 combo do the tone mapping so that I can set my RS600 to BT2020 with a 2.4 gamma?

Sorry for the incoherent rambling. I'm not that tech savvy.
2.4 Gamma, not yet, very very early beta atm.
I'm not sure about the issue you mention with Oppo203, Oppo203 (1000$ approx.) and LRP (4000$ approx.) can work for 4K, X4 only got 1080p (it needs a downscaler such as Vertex or Linker upfront for 4K HDR source to 1080p SDR)


I think the solution you are using at the moment for your projector is prolly one of the best you can find but feel free to compare with direct feed from X4 1080p output.

Maestro: 4I/4O +4K HDR over HDBT +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver. [Won Best Product Award]
Diva: 4I/3O +Ambient Light +Lag Tester +4K HDR > 1080p SDR +HDMI/ARC/eARC sound to AVR input +autoswitch +webserver.
Vertex2: 4I/3O +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver.
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post #10 of 106 Old 08-09-2018, 11:55 PM
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I'm having issues with my x4 with HDR->SDR firmware 0.4beta.
After awhile and a few switches from SDR and HDR, the x4's big blue X goes "blinky-blinky" and restarts. Sometimes when it comes back my ambient light system (DreamScreen4k) doesn't work. The X4 gets into what looks like a reboot/restart cycle.


I have it hooked up along with the Vertex to split the signal like this:
Marantz AV7704 -> Vertex (1080 HDR output) -> X4 -> DreamScreen4k
Vertex (2160 HDR output) -> LG OLED65C8P

When I hook it up without the X4, I do get it working through just the Vertex to the DreamScreen4k directly, but the colors (as has been noted elsewhere) are a bit off doing it this way for HDR content since the DreamScreen4k really can't handle HDR correctly(unlike what they say on the box).

Is the reboot cycling of the X4 a known issue at this beta stage?

Last edited by jedimstr; 08-10-2018 at 12:01 AM.
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post #11 of 106 Old 08-10-2018, 06:22 AM
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Quote:
Originally Posted by jedimstr View Post
I'm having issues with my x4 with HDR->SDR firmware 0.4beta.
After awhile and a few switches from SDR and HDR, the x4's big blue X goes "blinky-blinky" and restarts. Sometimes when it comes back my ambient light system (DreamScreen4k) doesn't work. The X4 gets into what looks like a reboot/restart cycle.


I have it hooked up along with the Vertex to split the signal like this:
Marantz AV7704 -> Vertex (1080 HDR output) -> X4 -> DreamScreen4k
Vertex (2160 HDR output) -> LG OLED65C8P

When I hook it up without the X4, I do get it working through just the Vertex to the DreamScreen4k directly, but the colors (as has been noted elsewhere) are a bit off doing it this way for HDR content since the DreamScreen4k really can't handle HDR correctly(unlike what they say on the box).

Is the reboot cycling of the X4 a known issue at this beta stage?

Please start by posting your Vertex config as attachment, as it can very much comes from Vertex config.
Also please confirm cable length at Vertex input/output and at X4 output and how you are powering both units.

Maestro: 4I/4O +4K HDR over HDBT +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver. [Won Best Product Award]
Diva: 4I/3O +Ambient Light +Lag Tester +4K HDR > 1080p SDR +HDMI/ARC/eARC sound to AVR input +autoswitch +webserver.
Vertex2: 4I/3O +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver.
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post #12 of 106 Old 08-10-2018, 07:15 AM
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Quote:
Originally Posted by HDfury View Post
Please start by posting your Vertex config as attachment, as it can very much comes from Vertex config.
Also please confirm cable length at Vertex input/output and at X4 output and how you are powering both units.

Both my the x4 and Vertex are powered by the included usb to AC Adapters.

The cable lengths from vertex input from my Marantz Pre/Pro is 15ft and from Vertex outputs to the X4 and output of the X4 are 3 feet (shortest HDMI 2.0 18Gbps capable I've got).

I haven't used the Windows GUI software yet, I just hooked up the Vertex and set the scaling and HDCP 2.2 via the sliders on the device. I'll install the windows GUI, run the firmware updater, and get the config to attach later tonight when I get home from work.

Last edited by jedimstr; 08-10-2018 at 08:35 AM.
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post #13 of 106 Old 08-10-2018, 12:12 PM
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Quote:
Originally Posted by jedimstr View Post
Both my the x4 and Vertex are powered by the included usb to AC Adapters.

The cable lengths from vertex input from my Marantz Pre/Pro is 15ft and from Vertex outputs to the X4 and output of the X4 are 3 feet (shortest HDMI 2.0 18Gbps capable I've got).

I haven't used the Windows GUI software yet, I just hooked up the Vertex and set the scaling and HDCP 2.2 via the sliders on the device. I'll install the windows GUI, run the firmware updater, and get the config to attach later tonight when I get home from work.
Do you have lock icon on Vertex OLED ? if yes, just remove it should fix your issue.

Maestro: 4I/4O +4K HDR over HDBT +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver. [Won Best Product Award]
Diva: 4I/3O +Ambient Light +Lag Tester +4K HDR > 1080p SDR +HDMI/ARC/eARC sound to AVR input +autoswitch +webserver.
Vertex2: 4I/3O +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver.
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post #14 of 106 Old 08-10-2018, 08:22 PM
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Quote:
Originally Posted by HDfury View Post
Do you have lock icon on Vertex OLED ? if yes, just remove it should fix your issue.

No Lock (except when I updated the MCU/FPGA firmware... followed the readme instructions to remove the lock after firmware update).

So, I upgrade the firmware and used the Windows GUI app to set autoscale presets to 1080 8bit for the top output going to the X4.

Still has the X4 blink and reset issue and playback of Plex 4k HDR content stops. Happens consistently now.

Just using the Vertex, same settings, without the X4 in the chain everything is fine except the slight off colors on the Dreamscreen ambilight on HDR content.
Without Vertex or X4, the Dreamscreen ambilight flickers on HDR 4k content. So definitely want to keep the Vertex in the chain, and find the right settings to keep the X4 from the reset loop it's in now when playing HDR content.


I've attached the exported config for my vertex.

EDIT: hmmm... with the preset option to 1080p 8p downscaling, the colors aren't all that off on the Dreamscreen Ambilight. Is HDR -> SDR conversion via the X4 not necessary anymore with the 1.33.1.35 Vertex firmware released today?
Attached Files
File Type: txt vertex-config-for-DreamScreenAndX4.txt (6.8 KB, 23 views)

Last edited by jedimstr; 08-10-2018 at 08:38 PM.
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post #15 of 106 Old 08-11-2018, 05:00 PM
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Quote:
Originally Posted by jedimstr View Post
No Lock (except when I updated the MCU/FPGA firmware... followed the readme instructions to remove the lock after firmware update).

So, I upgrade the firmware and used the Windows GUI app to set autoscale presets to 1080 8bit for the top output going to the X4.

Still has the X4 blink and reset issue and playback of Plex 4k HDR content stops. Happens consistently now.

Just using the Vertex, same settings, without the X4 in the chain everything is fine except the slight off colors on the Dreamscreen ambilight on HDR content.
Without Vertex or X4, the Dreamscreen ambilight flickers on HDR 4k content. So definitely want to keep the Vertex in the chain, and find the right settings to keep the X4 from the reset loop it's in now when playing HDR content.


I've attached the exported config for my vertex.

EDIT: hmmm... with the preset option to 1080p 8p downscaling, the colors aren't all that off on the Dreamscreen Ambilight. Is HDR -> SDR conversion via the X4 not necessary anymore with the 1.33.1.35 Vertex firmware released today?

No no, 1.33.1.35 doesn't change anything regarding HDR to SDR, Vertex is not and will never be capable of converting HDR to SDR. X4 definitively needed for that.


Please try to export your config when you are trying so we can get real data regarding incoming and outgoing signal and edid, because on this config you are in AUTOSCALING and AUTOMIX
I would use CUSTOM and AUTOSCALING as recommended by default for testing. but in all cases, try to export config when you are the signal going through.


Also try with default AUTOSCALING preset, as Vertex can auto determine the best to send to X4, no problem for that, it's made for that .

Also confirm cable length between equipment.

Maestro: 4I/4O +4K HDR over HDBT +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver. [Won Best Product Award]
Diva: 4I/3O +Ambient Light +Lag Tester +4K HDR > 1080p SDR +HDMI/ARC/eARC sound to AVR input +autoswitch +webserver.
Vertex2: 4I/3O +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver.

Last edited by HDfury; 08-11-2018 at 05:04 PM.
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post #16 of 106 Old 08-12-2018, 06:21 AM
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Quote:
Originally Posted by HDfury View Post
No no, 1.33.1.35 doesn't change anything regarding HDR to SDR, Vertex is not and will never be capable of converting HDR to SDR. X4 definitively needed for that.


Please try to export your config when you are trying so we can get real data regarding incoming and outgoing signal and edid, because on this config you are in AUTOSCALING and AUTOMIX
I would use CUSTOM and AUTOSCALING as recommended by default for testing. but in all cases, try to export config when you are the signal going through.


Also try with default AUTOSCALING preset, as Vertex can auto determine the best to send to X4, no problem for that, it's made for that .

Also confirm cable length between equipment.
Ok I've attached two configs here taken while the vertex was active with 4k HDR content.
I also switched to custom instead of Automix as you suggested.

First is labelled reboot, and has the Autoscaling presets I chose originally.
Second is labelled Autosense, and has the Autoscaling set to Autosense defaults as you mentioned.

Every few minutes or even under a minute of playback (varies), the X4 reboots, then a few minutes of working, then reboots, then a few seconds, then reboots. One change I will note is that previously this would sometimes stop playback on the other vertex output, but today with these settings it doesn't stop playback on the TV itself, the X4 just reboots with a blink/flash of the blue logo on the box and ambilight from DreamScreen stops for a bit until the X4 restarts again.
No change from previous behavior that I noted.
Attached Files
File Type: txt vertex-config-for-DreamScreenAndX4-rebooting.txt (7.1 KB, 21 views)
File Type: txt vertex-config-for-DreamScreenAndX4-autosense.txt (7.1 KB, 15 views)
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post #17 of 106 Old 08-13-2018, 06:54 AM
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Originally Posted by jedimstr View Post
Ok I've attached two configs here taken while the vertex was active with 4k HDR content.
I also switched to custom instead of Automix as you suggested.

First is labelled reboot, and has the Autoscaling presets I chose originally.
Second is labelled Autosense, and has the Autoscaling set to Autosense defaults as you mentioned.

Every few minutes or even under a minute of playback (varies), the X4 reboots, then a few minutes of working, then reboots, then a few seconds, then reboots. One change I will note is that previously this would sometimes stop playback on the other vertex output, but today with these settings it doesn't stop playback on the TV itself, the X4 just reboots with a blink/flash of the blue logo on the box and ambilight from DreamScreen stops for a bit until the X4 restarts again.
No change from previous behavior that I noted.


Can you please confirm how Vertex and X4 are powered in your setup and cable length between equipment please.


When you use custom EDID and disconnect one output it won't disturb the EDID at input, but if you use automix, which is a mix of EDID at output, and disconnect one output, then the edid mix is re-created and hotplug event re-sent so you will see second vertex output flashing once, that is normal.

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post #18 of 106 Old 08-13-2018, 09:43 AM
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Originally Posted by HDfury View Post
Can you please confirm how Vertex and X4 are powered in your setup and cable length between equipment please.
I mentioned that a few posts up... but I can re-quote myself here:

Quote:
Both my the x4 and Vertex are powered by the included usb to AC Adapters.

The cable lengths from vertex input from my Marantz Pre/Pro is 15ft and from Vertex outputs to the X4 and output of the X4 are 3 feet (shortest HDMI 2.0 18Gbps capable I've got).
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post #19 of 106 Old 08-13-2018, 10:10 AM
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I mentioned that a few posts up... but I can re-quote myself here:
Ok, do you have a way to test if you have same issue with 4K60 at input ? according to current config, you are trying with 4K24 atm.

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Does the HDR to SDR conversion add any latency?

What would the total latency from Vertex -> (downscale 4K HDR to 1080P HDR) -> HDFury X4 (HDR -> SDR) be?
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post #21 of 106 Old 08-14-2018, 05:29 AM
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Ok, do you have a way to test if you have same issue with 4K60 at input ? according to current config, you are trying with 4K24 atm.
Yes. My nVidia ShieldTV's main UI is at 4k60 (really 4k59.9xxx it defaults to for 4k displays). I have Plex setup to play the source content at original refresh rates, but majority of my content are around 24/25fps that are remuxed from UltraHD Blu-Rays at original quality. I do have UHD/HDR demo files that are at 60fps though. Oddly enough, the ShieldTV sends out 25fps content (typically BBC content like Blue Planet or Planet Earth II) in 50fps.

I've attached additional example configs:
  1. While playing back BBC documentary content (Planet Earth II) which is at 25fps labelled "CONTENT-4k-25-50"
  2. UHD/HDR Demo Content labelled "CONTENT-4k60"
  3. nVidia ShieldTV menu and Plex menu labelled "MENU-4k60"

The reboots occur for the active content at 4k24fps, 4k25fps(played at 50fps) and 4k60fps.
Menus which have fairly static or slow color changes seem to be stable. The more active the scenes on 4k content though "seems" to trigger the restarts of the X4 more often, but even slow moving content with background lighting changes can trigger it.
There have been no issues with 1080p content.
I've also noticed that the downscale output to the X4 is set to 1080p12b rather than the original content's typical 10bit for HDR content. Could this be a factor?

Thanks!
Attached Files
File Type: txt vertex-config-for-DreamScreenAndX4-CONTENT-4k25-50.txt (7.1 KB, 14 views)
File Type: txt vertex-config-for-DreamScreenAndX4-CONTENT-4k60.txt (7.1 KB, 12 views)
File Type: txt vertex-config-for-DreamScreenAndX4-MENU-4k60.txt (7.0 KB, 10 views)

Last edited by jedimstr; 08-14-2018 at 05:44 AM.
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post #22 of 106 Old 08-14-2018, 07:59 AM
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Quote:
Originally Posted by sofakng View Post
Does the HDR to SDR conversion add any latency?

What would the total latency from Vertex -> (downscale 4K HDR to 1080P HDR) -> HDFury X4 (HDR -> SDR) be?

Virtually none, max: 1ms latency with the above chain.

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Vertex2: 4I/3O +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver.
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post #23 of 106 Old 08-14-2018, 08:21 AM
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Quote:
Originally Posted by jedimstr View Post
Yes. My nVidia ShieldTV's main UI is at 4k60 (really 4k59.9xxx it defaults to for 4k displays). I have Plex setup to play the source content at original refresh rates, but majority of my content are around 24/25fps that are remuxed from UltraHD Blu-Rays at original quality. I do have UHD/HDR demo files that are at 60fps though. Oddly enough, the ShieldTV sends out 25fps content (typically BBC content like Blue Planet or Planet Earth II) in 50fps.



I've attached additional example configs:
  1. While playing back BBC documentary content (Planet Earth II) which is at 25fps labelled "CONTENT-4k-25-50"
  2. UHD/HDR Demo Content labelled "CONTENT-4k60"
  3. nVidia ShieldTV menu and Plex menu labelled "MENU-4k60"
The reboots occur for the active content at 4k24fps, 4k25fps(played at 50fps) and 4k60fps.
Menus which have fairly static or slow color changes seem to be stable. The more active the scenes on 4k content though "seems" to trigger the restarts of the X4 more often, but even slow moving content with background lighting changes can trigger it.
There have been no issues with 1080p content.
I've also noticed that the downscale output to the X4 is set to 1080p12b rather than the original content's typical 10bit for HDR content. Could this be a factor?

Thanks!
Very puzzling issue as we are not able to reproduce any of that atm, can you please try any mobile charger 5V2A and replace current Wall plug adapters (make sure none of them have a flaw), also may be try another 15ft cable from Marantz to Vertex.
Try this and in the meantime i'll speak to devs, see if they have any clue on your issue.




EDIT: devs told me that to isolate the issue, you should try (if possible) to connect Vertex downscaled output 1080p HDR to a TV and see if connections stay stable and works fine for some time or if you have same issue.

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Last edited by HDfury; 08-14-2018 at 08:51 AM.
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post #24 of 106 Old 08-14-2018, 08:55 AM
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Quote:
Originally Posted by HDfury View Post
Very puzzling issue as we are not able to reproduce any of that atm, can you please try any mobile charger 5V2A and replace current Wall plug adapters (make sure none of them have a flaw), also may be try another 15ft cable from Marantz to Vertex.
Try this and in the meantime i'll speak to devs, see if they have any clue on your issue.
Thanks. Swapped out the included wall plugs with a RAVPower USB charger block that's proven capable of powering over-powered USB devices. Also tried out a 10ft 18Mbps HDMI cable I had between the Marantz and Vertex. Still have the reboot issues with the X4 on HDR 4k content.

As I originally mentioned, taking the X4 out of the equation works, just with washed out colors from my DreamScreen in HDR. So I still have my doubts about the problem being from the signal output by the Vertex rather than the X4 and its beta firmware itself. I definitely have the impression that my X4 is either defective or there's a bug in its beta firmware.

EDIT in response to your EDIT: I had originally mentioned that connecting the Vertex downscaled 1080p output to my DreamScreen ambilight directly was stable, just with the known off color issue in HDR. It's just the X4 that has been rebooting.

Last edited by jedimstr; 08-14-2018 at 08:58 AM.
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post #25 of 106 Old 08-14-2018, 09:10 AM
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Originally Posted by jedimstr View Post
Thanks. Swapped out the included wall plugs with a RAVPower USB charger block that's proven capable of powering over-powered USB devices. Also tried out a 10ft 18Mbps HDMI cable I had between the Marantz and Vertex. Still have the reboot issues with the X4 on HDR 4k content.

As I originally mentioned, taking the X4 out of the equation works, just with washed out colors from my DreamScreen in HDR. So I still have my doubts about the problem being from the signal output by the Vertex rather than the X4 and its beta firmware itself. I definitely have the impression that my X4 is either defective or there's a bug in its beta firmware.

EDIT in response to your EDIT: I had originally mentioned that connecting the Vertex downscaled 1080p output to my DreamScreen ambilight directly was stable, just with the known off color issue in HDR. It's just the X4 that has been rebooting.
Ok, please send email with your order number, we will replace the X4 and then we see from there.


It could also be the software as we know there is an issue with a few sony TV that we plan to fix in a week or so, so may be same update will fix the issue you are having there, but in the meantime, we can try swapping hardware to rule hardware issue out of equation.

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Last edited by HDfury; 08-14-2018 at 09:16 AM.
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post #26 of 106 Old 08-14-2018, 09:24 AM
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Ok, please send email with your order number, we will replace the X4 and then we see from there.


It could also be the software as we know there is an issue with a few sony TV that we plan to fix in a week or so, so may be same update will fix the issue you are having there, but in the meantime, we can try swapping hardware to rule hardware issue out of equation.
Filled out the contact form on your site and also sent to the contact '@' hdfury.com email address.

Thanks for all the help!
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post #27 of 106 Old 08-14-2018, 09:46 AM
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Filled out the contact form on your site and also sent to the contact '@' hdfury.com email address.

Thanks for all the help!
Got it, if you have a chance, please try normal X4 scaler firmware and see if you have same issue, this can help isolating the issue greatly as well.

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post #28 of 106 Old 08-14-2018, 11:13 AM
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Got it, if you have a chance, please try normal X4 scaler firmware and see if you have same issue, this can help isolating the issue greatly as well.
Tried firmware swapping and replied in the email thread.
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post #29 of 106 Old 08-18-2018, 04:43 AM
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For the upcoming Ambilight feature please can you advise:

1) Which type of LED strips will be supported e.g. APA104 etc

2) Will different setups be supported? In my case I run 144 led/m strips with a total of 460 leds.

Cheers

/Tim
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post #30 of 106 Old 08-18-2018, 08:16 AM
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Originally Posted by Iridahonda View Post
For the upcoming Ambilight feature please can you advise:

1) Which type of LED strips will be supported e.g. APA104 etc

2) Will different setups be supported? In my case I run 144 led/m strips with a total of 460 leds.

Cheers

/Tim


Hi Tim,


APA104 is very good but limited to 8b, we are targeting 12b on final version. I cannot state atm if we will have retro compatibility with older 8b chipset. (we have various chipset under testing atm, so final answer later)


Regarding 144led/m * 4m total need 5V 25A power, so our devices won't be able to power that, you would need separate power supply for it.

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Vertex2: 4I/3O +Autoswitch any sources +HDMI/ARC/eARC sound to AVR input +webserver.

Last edited by HDfury; 08-18-2018 at 08:39 AM.
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