Originally Posted by Hyrax
Is the Diva easy to use? I've gotten super lazy and want to buy products that just work.
I'm using an old DVDO Edge and a splitter to send signals to either a 1080P projector or (usually) a 4 year old Samsung UHD TV. I've connected my 2017 NVidia Shield directly to the Samsung TV so I can get the benefit of its 4K abilities, but my receiver doesn't support ARC so I use the TV's Audio out - that also means almost everything ends up as stereo.
So, this year I'm updating my receiver, and probably my UHD TV, and may be getting a UHD Blu-Ray player. I'd like to try to replace the Edge with the receiver. The setup should be simple except that I want to have two different displays connected to the receiver. Where the Diva could come in is its HDR/SDR conversion. I'd like to connect the projector to that output.
So, back to the initial question - is the Diva easy. Do I just plug it in and it walks me through setup?
Thanks in advance, and Happy Thanksgiving.
No absolutely not and generally speaking, 4K and HDMI/HDCP 2.x is so much more complex than FHD and HDMI/HDCP 1.x that even pro people in the industry are lost.
just a few examples: Today, there is 4 ways to transmit ATMOS, there is 3 ways to transmit DV, there is 100 possible timings, etc..etc...
Our devices are made to resolve people issues so they offer all the possible options and therefor the complexity to reach any solution to any problem (or at least we are trying and keep updating toward this goal)
To ease support and solving issue we have an export tool that minimize the user interaction and feedback required if there is any issue. So basically a customer with an issue, can just click a button, save a file and mail it or send it to us and in return we can give him more accurate instructions to solve his issue.
This being said, there is always hope and it happens often that just by connecting everything up and adding power everything will work fine at first attempt.
Complexity comes when there is issue, because one have to determine where the issue comes from and that can sometimes be tricky.