Originally Posted by HDfury
Originally Posted by Atomic Flip
Hi there. Thanks so much for making this excellent product!
Iâ€™️m currently using the DIVA to extract eARC audio from my LG-C9 TV and route it to an LG SK9Y sound bar in my bedroom.
Since the last two updates that separated the Sony Fix (making it optional) have been release the behavior of the eARC output has been much more consistent. But Iâ€™️m having two problems that I just cannot solve.
1. Every time I turn off the TV and some time passes when I turn the TV back on and try to use eARC audio extraction the DIVA fails to grab and forward the audio entirely.
Quite simply no sound will come out no matter what settings I change.
The only solution is to reboot the DIVA via the web interface. Or to power cycle the unit.
After a reboot the DIVA will continue to operate as expected until the TV is turned off. Then the process begins again each time.
Is this a known issue or is there a configuration I need to use to prevent this from happening?
2. The second problem is much less severe. But ever since the last two updates I keep experiencing random audio dropouts. They are very brief (less than a second) and do cause a renegotiation of the audio stream.
Any insight into these issues would be greatly appreciated. Thanks!
What is your TV brand/model ?
There is something with this soundbar, I need to dig history on our support server to find out as I can't recall right now.
Instead of power cycling or reboot Diva, try just disconnect AUDIO OUT going to soundbar and reconnect it, does it also fix it ?
Please send config export when eARC works and then when it does not work until reboot.
Is the soundbar output connected ?
Thank you I will provide the config exports in a separate post.
My TV Model is: LG OLED65C9PUA
The SoundBar is: LG SK9Y
The HDMI wiring is setup as follows:
Source (Apple TV, Nvidia Shield etc.) -> LG C9 TV (using either HDMI in 1, 3 or 4.)
HDFury DIVA (tx0) -> LG C9 TV (using eARC enabled HDMI 2 in)
HDFury (HDMI Audio Out) -> LG SK9Y (HDMI Input)
HDFury tx1 is not connected to anything.
LG SK9Y HDMI Output (arc input) not connected to anything.
As I was walking through my testing scenarios I went back to basics and began a process of elimination.
The LG C9 seems to be the root of the issue. Removing and replacing the HDMI cable from the C9 would fix the stopped audio without requiring a reboot of the DIVA.
I continued to test with repeated power downs and back up again. Replacing the HDMI cable with another (older) but reliable cable appears to have resolved issue 1 for now.
I will continue testing.
For issue 2. I have not found a specific cause and the brief audio dropouts seem to be very very random.
I’m suspicious this again may be a matter of cabling. Oddly, I had purchased rather high end braided copper cable to replace older HDMI cables but these new cables seem to have issues with the interconnects.
I will source new cables and resume testing.