Originally Posted by rcodey
I purchased the Integral 2 and set it up with HDCP at 2.2 and EDID on Automix Mode . Nothing but problems . I understood it was capable of simultaneously outputting a signal to my 4K LG tv and a 1080 signal to my slingbox . Will not do it but that is the least of my problems . When I use the slingbox from the 1080 output and then disconnect from the slingbox my tv will not show any signal . The Integral is lite up in green but nothing on the tv . I have to reboot my FIOS DVR box to get a picture back on my tv . Then the output to the slingbox will not work . I've never needed to reboot my FIOS DVR using my prior HDMI splitter . After I reboot the box and have a picture if I turn off the tv and try to connect to the slingbox a get a message that says weak or no video signal . When I remove the Integral from the setup I get picture and sound on both the tv and slingbox using a cheap HDMI splitter . Basically if one output works on the Integral 2 the other will not . On a few occasions I received no signal on both outputs even though the Integral box is lite in green .
I tried using all 3 HDCP settings with all 3 EDID settings without any success . I need to be an electronic engineer to understand the Integral manual online . Is there any simple change I can do to successfully use the Integral 2 or do I have a bad unit that needs to be returned ?
First, what is the FW version running on the unit ? it is written on TOP LEFT CORNER on OSD, if you don't see any FW version there, then it means the unit is not unlocked (usermanual p13)
for your sling box output, you more likely need special firmware, so send email, pm or join our support server to get such firmware.
I don't know how your cheap splitter works, most of them will never support 18Gbps and limit their input to 375 or 450 MHz, so tell me about the cable you are using, which brand, which length ?
If you don't have picture on TV using FIXED EDID, issue is serious
If you have picture on TV using FIXED EDID but nothing on slingbox, that's because you need special firmware.
If you have picture on TV using FIXED EDID, but not using CUSTOM or AUTOMIX, then that means your cables are not good enough, replace by kabledirekt, bluejeanscable or our cables, if copper min 6ft, max 12ft.
If any other problem, export your config (usermanual p43) and add it in your reply as attachment.
If one output works and not the other, and if the other work and not the previous, etc... that prolly means you hold INP button for >2sec and switched between SPLITTER MODE to MATRIX ,in such case, just hold INP button for > 2sec to switch back to SPLITTER MODE.