Focal Utopia Owners - Missing Accessories - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 4 Old 01-09-2020, 12:23 PM - Thread Starter
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Focal Utopia Owners - Missing Accessories

For those of you that have purchased the Utopia, did you receive the accessories they advertise on their site?

On their website, they advertise that the headphones comes with a travel case, two cables, and a 1/8" to 1/4" adapter. I only got a gigantic leather box and one 10 foot cable with 1/4" plug.

https://www.focal.com/en/headphones-...or-home/utopia

From their site:

PREMIUM ACCESSORIES INCLUDED
A black faux leather box
High-Fidelity cables:
10 ft. (3m) cable: ideal for use in the home on a high-end amplifier, thanks to its balanced 4-pin XLR connector.
4 ft. (1.2m) cable: designed to be portable with an unbalanced 1/8” (3.5mm) stereo jack connector and 1/4” (6.35mm) jack adapter.
A carefully finished, light, rigid carrying case
Optional: a stand allowing you to display the Utopia Headphones indoors
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post #2 of 4 Old 01-10-2020, 02:59 AM
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Quote:
Originally Posted by justonwo View Post
For those of you that have purchased the Utopia, did you receive the accessories they advertise on their site?

On their website, they advertise that the headphones comes with a travel case, two cables, and a 1/8" to 1/4" adapter. I only got a gigantic leather box and one 10 foot cable with 1/4" plug.

https://www.focal.com/en/headphones-...or-home/utopia

From their site:

PREMIUM ACCESSORIES INCLUDED
A black faux leather box
High-Fidelity cables:
10 ft. (3m) cable: ideal for use in the home on a high-end amplifier, thanks to its balanced 4-pin XLR connector.
4 ft. (1.2m) cable: designed to be portable with an unbalanced 1/8” (3.5mm) stereo jack connector and 1/4” (6.35mm) jack adapter.
A carefully finished, light, rigid carrying case
Optional: a stand allowing you to display the Utopia Headphones indoors

Call them and say you'd like them to provide the missing accessories or you'll have to return the unit.

Supercharged Song Towers, Oppo BDP-203, Anthem MRX-520, LG B6 OLED
Headphone Rig: Oppo BDP-95, Burson Audio Soloist MKII Headphone amp/ Sennheiser HD800S, Sennheiser HD650
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post #3 of 4 Old 01-16-2020, 03:39 PM - Thread Starter
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Sounds like the included accessories are a fairly new thing. Their US distributor shipped one of the old boxes. Focal is going to ship the missing cables and carrying case, which is a nice plus. Those items would be quite expensive on their own.

The Stellia also comes with a carrying case and two cables, by the way.

5.1: Sony XBR-65A9G 65" | Arcam AVR30 | Ayre AX-5 Twenty | TV 4K | Xbox One | Paradigm Persona 5F Towers | Paradigm Persona C Center | Paradigm Persona B Surrounds | BW DB4S
2.0: Roon Nucleus | Ayre QX-5 Twenty | Ayre AX-5 Twenty | Paradigm Persona 5F Towers
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post #4 of 4 Old 01-17-2020, 01:11 AM
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Quote:
Originally Posted by justonwo View Post
Sounds like the included accessories are a fairly new thing. Their US distributor shipped one of the old boxes. Focal is going to ship the missing cables and carrying case, which is a nice plus. Those items would be quite expensive on their own.

The Stellia also comes with a carrying case and two cables, by the way.
Glad you got them.

Supercharged Song Towers, Oppo BDP-203, Anthem MRX-520, LG B6 OLED
Headphone Rig: Oppo BDP-95, Burson Audio Soloist MKII Headphone amp/ Sennheiser HD800S, Sennheiser HD650
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