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post #12931 of 23701 Old 03-03-2018, 06:45 PM
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Apple TV owners' thread.

Does anyone know how I can purchase movies on iTunes in 4K that I already have ported from Movies Anywhere in HD?
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post #12932 of 23701 Old 03-03-2018, 06:49 PM
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Quote:
Originally Posted by Kelvin1000 View Post
Does anyone know how I can purchase movies on iTunes in 4K that I already have ported from Movies Anywhere in HD?


You can gift them to yourself. Where you normally buy movies on iTunes you can select "gift" from the drop-down menu and send yourself a code. On occasion I've had to gift the code to my wife's email because it wouldn't let me do it under my own which is tied to my iTunes account.
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post #12933 of 23701 Old 03-03-2018, 08:43 PM
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UGH! Getting very frustrated with my Apple TV 4k. I have it set to 4K SDR, 4.2.0 with Match range ON but, match frame rate OFF. SDR content looks fine, Dolby Vision content looks amazing but, HDR10 has been nothing but a banding nightmare. It's horrible and unwatchable IMO. I've tried every combination of settings I can think of and just can't get rid of the banding in HDR10 movies. It is easily noticeable in all Fox HDR movies dring the Fox logo, most recent ones I've bought are "The Shape of Water" and "Three Billboards...". It happens no matter if I go through my AVR or directly to my TV. Currently my signal chain is ATV - Denon S930H - TCL P605 with a certified HDMI between each device. I have tested going straight from the ATV to my TV and the banding is still present.

I'm close to just turning off match range and sticking with 4K SDR for everything. I'm not the type of person that wants to constantly be messing with and adjusting settings. I want to get things set up and then just enjoy, not having to go change a setting here and there to watch certain things. Please don't tell me it is my cables because I bought the certified cables from Monoprice that every one recommends, although I bought the 5' slim ones but so have others.

The only other way I have to test HDR videos is the TV's built in apps and I've never noticed any banding but, I can't test the same movies because they are not UHD in Vudu.

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post #12934 of 23701 Old 03-04-2018, 12:13 AM
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My ATV4K just informed me there's a software download available. I don't do the beta, preferring the official releases. Anyway, i now have 11.2.6. Any one know what's in this update?

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post #12935 of 23701 Old 03-04-2018, 12:25 AM
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Originally Posted by Waboman View Post
My ATV4K just informed me there's a software download available. I don't do the beta, preferring the official releases. Anyway, i now have 11.2.6. Any one know what's in this update?
https://www.macrumors.com/2018/02/19...11-2-6-update/
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post #12936 of 23701 Old 03-04-2018, 01:03 AM
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Was hoping for DV, but will settle for bug fixes until they get it right. Baby steps.

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post #12937 of 23701 Old 03-04-2018, 01:44 AM
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@rolltide1017 , have you tried with match frame rate "on" (the more normal and expected setting). And, just for diagnostics, what about if you set to 4K HDR mode? Or 4K SDR 4:4:4?
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post #12938 of 23701 Old 03-04-2018, 04:39 AM - Thread Starter
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Quote:
Originally Posted by Kelvin1000 View Post
Does anyone know how I can purchase movies on iTunes in 4K that I already have ported from Movies Anywhere in HD?
Please check the first post in this thread.

I might type 2K for 1080p.
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post #12939 of 23701 Old 03-04-2018, 04:54 AM
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Originally Posted by jsmiddleton4 View Post
I just had to email stuff to Movies Anywhere proving I own the 4K version of these movies that are stuck at HD. Glad to do so as I have all the proof. But seems to me that’s asking me to address something that’s an internal between MA and iTUNES problem.

But did so. We’ll see if anything updates.
This is what I got back from MA about this issue:

Thanks for reaching out to us today. Looking into your account, I am seeing that all those titles are appearing on our end as UHD. This has been a common problem we've been experiencing with iTunes. If you have multiple resolutions of the same film, iTunes seems to only be accepting that lower resolution.

For "The Amazing Spider-Man," the "Harry Potter" titles, "Inception," "Into the Storm," and "Man of Steel," I would contact Vudu (the retailer you purchased the lower resolutions of the films from) and have them remove those HD1080 copies from your library. For "Spider-man 2" and "Spider-man 3," I would contact Amazon and have them remove those lower resolutions as well.
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post #12940 of 23701 Old 03-04-2018, 04:57 AM - Thread Starter
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Originally Posted by Waboman View Post
Was hoping for DV, but will settle for bug fixes until they get it right. Baby steps.
The ATV4K has had DV since introduction. If you mean the issues with black rendering the rumor is that the fix is on the display side and LG has released two regional updates that improve the problem which lends credence to that rumor. If you mean the Sony bug the tvOS beta releases enable basic function and one might expect tvOS 11.3.0 to be an acceptable work-around.

I might type 2K for 1080p.
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post #12941 of 23701 Old 03-04-2018, 05:11 AM
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anyone having trouble connecting to Netflix on the ATV4k? I get to the users screen then just get the buffer/connect circle .everything else like amazon works..

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post #12942 of 23701 Old 03-04-2018, 05:16 AM
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Originally Posted by vadergr View Post
Thanks for your help.

Are Infuse's claims true regarding the fact that the m.channel lpcm signal they provide is hd audio grade? Is it different than what MrMC outputs?
FWIW, owning both the ATV and a Shield, I do a lot of A/B testing of HD audio scenes to try to prove to myself that Infuse isn't as great as it seems....and it keeps proving me wrong. I definitely don't feel like I'm missing anything watching a movie with HD audio through Infuse. Just my .02.
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post #12943 of 23701 Old 03-04-2018, 06:07 AM
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Quote:
Originally Posted by rolltide1017 View Post
UGH! Getting very frustrated with my Apple TV 4k. I have it set to 4K SDR, 4.2.0 with Match range ON but, match frame rate OFF. SDR content looks fine, Dolby Vision content looks amazing but, HDR10 has been nothing but a banding nightmare. It's horrible and unwatchable IMO. I've tried every combination of settings I can think of and just can't get rid of the banding in HDR10 movies. It is easily noticeable in all Fox HDR movies dring the Fox logo, most recent ones I've bought are "The Shape of Water" and "Three Billboards...". It happens no matter if I go through my AVR or directly to my TV. Currently my signal chain is ATV - Denon S930H - TCL P605 with a certified HDMI between each device. I have tested going straight from the ATV to my TV and the banding is still present.



I'm close to just turning off match range and sticking with 4K SDR for everything. I'm not the type of person that wants to constantly be messing with and adjusting settings. I want to get things set up and then just enjoy, not having to go change a setting here and there to watch certain things. Please don't tell me it is my cables because I bought the certified cables from Monoprice that every one recommends, although I bought the 5' slim ones but so have others.



The only other way I have to test HDR videos is the TV's built in apps and I've never noticed any banding but, I can't test the same movies because they are not UHD in Vudu.


Match frame rate should be on.

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post #12944 of 23701 Old 03-04-2018, 06:21 AM
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Quote:
Originally Posted by ROMIL View Post
You can gift them to yourself. Where you normally buy movies on iTunes you can select "gift" from the drop-down menu and send yourself a code. On occasion I've had to gift the code to my wife's email because it wouldn't let me do it under my own which is tied to my iTunes account.
Every time I try to do this iTunes wants to charge me again. What am I doing wrong?

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post #12945 of 23701 Old 03-04-2018, 06:42 AM
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Originally Posted by m_snow View Post
Every time I try to do this iTunes wants to charge me again. What am I doing wrong?


That's what's supposed to happen. You typically only get the "free" upgrade to 4K if you purchased the 1080P version directly from iTunes (not port from MA, UV, Vudu...etc). If you bought it anywhere else, you'll have to buy the full 4K version.
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post #12946 of 23701 Old 03-04-2018, 06:42 AM
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Originally Posted by m_snow View Post
Every time I try to do this iTunes wants to charge me again. What am I doing wrong?

Nothing. It will charge you for this.


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post #12947 of 23701 Old 03-04-2018, 06:52 AM
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Originally Posted by ROMIL View Post
That's what's supposed to happen. You typically only get the "free" upgrade to 4K if you purchased the 1080P version directly from iTunes (not port from MA, UV, Vudu...etc). If you bought it anywhere else, you'll have to buy the full 4K version.

Makes sense. What I was trying to do was straighten out a recent problem with iTunes where an HD movie redeemed in iTunes that is now available in 4K DV was erroneously “downgraded” back to HD. I was hoping to redeem again to fix the problem. I should probably just let it work itself out on Apples end.


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post #12948 of 23701 Old 03-04-2018, 06:54 AM
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Originally Posted by m_snow View Post
Makes sense. What I was trying to do was straighten out a recent problem with iTunes where an HD movie redeemed in iTunes that is now available in 4K DV was erroneously “downgraded” back to HD. I was hoping to redeem again to fix the problem. I should probably just let it work itself out on Apples end.


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Yeah that's a whole separate issue.
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post #12949 of 23701 Old 03-04-2018, 07:09 AM - Thread Starter
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Originally Posted by m_snow View Post
Every time I try to do this iTunes wants to charge me again. What am I doing wrong?
The point of buying an iTunes redemtion code as a gift is to get around the "accidental repurchase" protection and repurchasing is the only way Apple (currently) supports resolution upgrades on imported video.

I might type 2K for 1080p.
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post #12950 of 23701 Old 03-04-2018, 08:30 AM
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If connected to LG OLED TV, which delivers the best picture between LG TV and Apple TV4K:
1. Netflix
2. Amazon
3. YouTube
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post #12951 of 23701 Old 03-04-2018, 08:31 AM
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Originally Posted by Soundizer17 View Post
If connected to LG OLED TV, which delivers the best picture between LG TV and Apple TV4K:

1. Netflix

2. Amazon

3. YouTube


Same, imo

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post #12952 of 23701 Old 03-04-2018, 08:40 AM
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I had asked earlier in the thread about how well the ATV converts content to HDR10, since my TV is HDR10 only. I was concerned about a loss in quality compared to native HDR10 and had heard some reports that some content looked darker and colors were dull compared to native HDR10 versions. I appreciate the reponses I got.

So, I finally gave it a shot and thought I’d share my thoughts now. The short version is that I’m pretty impressed.

After setting up, I immediately started doing comparisons to versions on my Chromecast Ultra. As far as detail is concerned, there was no competition, ATV blows away the CCU. However, my concern was more with the HDR performance on titles hosted in DV on the ATV. Now, these comparisons are purely based on my perception and aren’t perfect, since switching inputs isn’t instant, so my eyes have time to “reset” meaning it’s hard to perfectly judge the side by side. That being said, from my observations, I wasn’t able to see any major difference in HDR performance in most cases. If there was any, it was definitely minimal. Blade Runner 2049, Mad Max, and Wonder Woman all seemed on par. The only title that seemed duller was Suicide Squad. To be fair, even the native HDR10 version seemed like a somewhat dull HDR presentation, but the ATV seemed slightly duller.

I also checked Netflix and saw similar results. Santa Clarita Diet and Altered Carbon both seemed to look about on par with the native Netflix app on my TV.

So, I don’t know if these are improvements they’ve made since launch, but either way, I don’t think that owners of HDR10 only TVs need to worry.

Further thoughts: First full movie I watched was Kingsmen: The Golden Circle (which is HDR10 on ATV anyway). Looked incredible. The best image quality I've ever seen from a stream. You could almost have convinced me it was a physical UHD disc.

I like the interface and it’s very snappy, certainly compared to the built in Android TV. The biggest advantage, though, of ATV, and the reason I got it, is simply the much better selection on 4K/HDR content relative to other streaming services, as well as great pricing. The Golden Circle isn’t even available in 4K/HDR on any other services that I know of.

The only issue I had was with the DS Video app. It keeps saying the video format is not supported. These are standard h264 videos that play on the Android TV app and even on the iPad DS Video app. I don’t see why they wouldn’t work on the Apple TV. I guess I’ll just keep using the Android TV version of this particular app.
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post #12953 of 23701 Old 03-04-2018, 08:45 AM
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Apple TV owners' thread.

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Originally Posted by Klotera View Post



The only issue I had was with the DS Video app. It keeps saying the video format is not supported. These are standard h264 videos that play on the Android TV app and even on the iPad DS Video app. I don’t see why they wouldn’t work on the Apple TV. I guess I’ll just keep using the Android TV version of this particular app.


DS app? If you have local content to play use plex or infuse.
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post #12954 of 23701 Old 03-04-2018, 08:55 AM
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Quote:
Originally Posted by Soundizer17 View Post
If connected to LG OLED TV, which delivers the best picture between LG TV and Apple TV4K:
1. Netflix
2. Amazon
3. YouTube
YouTube is not 4K and quite possibly will never be, so clearly inferior for 4K/UHD material.

HD quality is comparable, but I'd give the edge, just, to Netflix over Amazon.

Netflix has almost all 4K in DV as well as HDR10, Amazon is almost all HDR10 and will be HDR10+ in future, so I guess which is better may come down to which TV you have.

Amazon has annoying audio issues at the moment too - only 2 channel for most non-UHD stuff, so that's a bit rubbish!
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post #12955 of 23701 Old 03-04-2018, 08:59 AM
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I’d go for the internal apps in every case.


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post #12956 of 23701 Old 03-04-2018, 09:15 AM
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Quote:
Originally Posted by jong1 View Post
YouTube is not 4K and quite possibly will never be, so clearly inferior for 4K/UHD material.

HD quality is comparable, but I'd give the edge, just, to Netflix over Amazon.

Netflix has almost all 4K in DV as well as HDR10, Amazon is almost all HDR10 and will be HDR10+ in future, so I guess which is better may come down to which TV you have.

Amazon has annoying audio issues at the moment too - only 2 channel for most non-UHD stuff, so that's a bit rubbish!
Not comparing services, but ATV vs LG OLED TV.
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post #12957 of 23701 Old 03-04-2018, 09:21 AM
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Quote:
Originally Posted by Soundizer17 View Post
Not comparing services, but ATV vs LG OLED TV.
i have the C7 oled but haven't compared the atv vs lg because I know the lg will display everything to the maximum capability where the atv has some limitations on certain apps

I guess I need to compare, I will say the atv looked better(streaming direct tv)than my dish network receiver, noticeably better. I even put the tv on the same picture mode and switched back and forth, wife agreed with me as well
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post #12958 of 23701 Old 03-04-2018, 09:21 AM
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Apple TV owners' thread.

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Originally Posted by Soundizer17 View Post
Not comparing services, but ATV vs LG OLED TV.


I don’t understand. What exactly do you want to compare. Other than apps/services, ATV has much better networking. Upscaling IMHO is better on the ATV. LG can pass through lossy Atmos. Beyond the only thing to compare is apps and I agree with jong1’s post about apps.

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post #12959 of 23701 Old 03-04-2018, 09:23 AM
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Apple TV owners' thread.

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Originally Posted by jong1 View Post
@rolltide1017 , have you tried with match frame rate "on" (the more normal and expected setting). And, just for diagnostics, what about if you set to 4K HDR mode? Or 4K SDR 4:4:4?

Yep, tried those all those settings and then some. Even tried setting the ATV to 4K Dolby Vision and the banding was still there on HDR10 movies even though the ATV was converting them to DV. (Speaking of this HDR10 to DV conversion, I though it look bad. The colors were just off/dull and I thought SDR look better than this conversion stuff.)


Quote:
Originally Posted by HD-Master View Post
Match frame rate should be on.

I’ve tried this and the banding is still present. Plus, my TV doesn’t display 24hz right. I don’t care what the rtings review says, I see way more stutter or judder on camera pans then when I leave things set to 60hz. 24hz just doesn’t look right on my TCL to my eyes.

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post #12960 of 23701 Old 03-04-2018, 09:38 AM
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Apple TV owners' thread.

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Originally Posted by rolltide1017 View Post
Yep, tried those all those settings and then some. Even tried setting the ATV to 4K Dolby Vision and the banding was still there on HDR10 movies even though the ATV was converting them to DV. (Speaking of this HDR10 to DV conversion, I though it look bad. The colors were just off/dull and I thought SDR look better than this conversion stuff.)





I’ve tried this and the banding is still present. Plus, my TV doesn’t display 24hz right. I don’t care what the rtings review says, I see way more stutter or judder on camera pans then when I leave things set to 60hz. 24hz just doesn’t look right on my TCL to my eyes.


Then your complaint should be with TCL not how the Apple TV is working because many here aren’t experiencing banding.
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apple 4k tv , Apple Tv Mc572ll A , Apple Tv Md199ll A , grainy , hdr , issue , mgy52ll , mqd22ll , Samsung

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