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post #18031 of 26311 Old 09-17-2018, 12:03 PM
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post #18032 of 26311 Old 09-17-2018, 12:03 PM
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Quote:
Originally Posted by bodosom View Post
It's the Library tab in the TV app.
Quote:
Originally Posted by swtguy View Post
I’ve seen a few images of people showing their movies in their library sorted by 4K and hd on Apple TV. I can’t figure out how to do it, can anyone point me in the right direction??
hmm.. i thought it was in the MOVIES iTunes app ?

not the itunes store the MOVIES app not the "TV APP" either

but bodosom is right.. find the "Library" tab and you'll see your 4K and HD movies in their own sections
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post #18033 of 26311 Old 09-17-2018, 12:15 PM - Thread Starter
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Quote:
Originally Posted by m_snow View Post
I think the policy about compensating issues with movie purchases with rentals is the policy Apple needs to revisit.
Just updated for xOS 12: [Media Services T&C]

Quote:
All Transactions are final. Content prices may change at any time. If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as determined by Apple. From time to time, Apple may refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles Apple to a corresponding counterclaim.
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I might type 2K for 1080p.
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post #18034 of 26311 Old 09-17-2018, 12:19 PM
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I’m still not seeing it...
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post #18035 of 26311 Old 09-17-2018, 12:22 PM
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Quote:
Originally Posted by rxp91 View Post
Getting that issue with Netflix. Played Iron Fist Season 2 which was marked as Atmos, but my receiver is only getting Multi Ch In.
Skip the into and the episode should have Atmos.

I've noticed that a lot of stuff is hit or miss. First episode of the latest season of Chef's Table has Atmos but second episode doesn't... lol.
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post #18036 of 26311 Old 09-17-2018, 12:33 PM - Thread Starter
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Quote:
Originally Posted by phat0m View Post
I've noticed that a lot of stuff is hit or miss.
I don't know about Netflix, Vudu or Hulu but iTunes alternate cuts (Mad Max FR:B&C, Deadpool 2: Super duper) may not be in Atmos and/or DV.

I might type 2K for 1080p.
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post #18037 of 26311 Old 09-17-2018, 02:07 PM
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Quote:
Originally Posted by bodosom View Post
Just updated for xOS 12: [Media Services T&C]


Understanding that pressure from consumers and the press likely drove this. This policy change is a stellar example of a great company doing the right thing.


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post #18038 of 26311 Old 09-17-2018, 02:21 PM
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Anyone heard if Plex app is going support ATMOS now that tvos12 out?
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post #18039 of 26311 Old 09-17-2018, 02:29 PM
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Is there a list of what apps currently support ATMOS on the ATV4K?
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post #18040 of 26311 Old 09-17-2018, 02:43 PM - Thread Starter
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Quote:
Originally Posted by rmilyard View Post
Anyone heard if Plex app is going support ATMOS now that tvos12 out?
Quote:
Originally Posted by PJO1966 View Post
Is there a list of what apps currently support ATMOS on the ATV4K?
Any app that uses the Apple video playback can deliver E-AC-3 encoded Atmos meta-data via Dolby's MAT encapsulation.
So:
  • You have to have content. That does not currently include TrueHD+Atmos.
  • Currently that means iTunes, Netflix and Vudu.
  • You can play properly encoded files from your local iTunes library i.e. you have to have content.
The various app support forums are the best place to ask about Plex, Infuse, MrMc etc. but I haven't heard anything about Plex at all and Infuse seems to be stuck trying to deliver TrueHD but maybe not because they only talk about it in their private beta forum. The first rule of Infuse-club ...
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I might type 2K for 1080p.
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post #18041 of 26311 Old 09-17-2018, 02:45 PM
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Quote:
Originally Posted by bodosom View Post
Just updated for xOS 12: [Media Services T&C]
That specific text has been in the T&C since 9/2016.
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post #18042 of 26311 Old 09-17-2018, 02:48 PM
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Quote:
Originally Posted by swtguy View Post
I’m still not seeing it...
I noticed that it disappeared a few days ago. I was hoping that Apple was doing something behind the scenes in preparation for the new iOS update, I guess not. Your 4K movies will still play in 4K, but where the movies were separated isn't there anymore. Real bummer because I liked having my 4K movies separated.

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post #18043 of 26311 Old 09-17-2018, 02:51 PM
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Quote:
Originally Posted by bodosom View Post
Any app that uses the Apple video playback can deliver E-AC-3 encoded Atmos meta-data via Dolby's MAT encapsulation.
So:
  • You have to have content. That does not currently include TrueHD+Atmos.
  • Currently that means iTunes, Netflix and Vudu.
  • You can play properly encoded files from your local iTunes library i.e. you have to have content.
The various app support forums are the best place to ask about Plex, Infuse, MrMc etc. but I haven't heard anything about Plex at all and Infuse seems to be stuck trying to deliver TrueHD but maybe not because they only talk about it in their private beta forum. The first rule of Infuse-club ...
iTunes, Netflix, and Vudu are where most of my viewing occurs. Adding Prime would be ideal, but I don't see that happening any time soon.
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post #18044 of 26311 Old 09-17-2018, 02:59 PM - Thread Starter
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Quote:
Originally Posted by kbmb View Post
That specific text has been in the T&C since 9/2016.
That is not surprising. My point wasn't that that section had changed but that Apple released a new T&C along with xOS 12.

In any case if someone is having a hard time with something it's because the iTunes support person is confused, it's not a technical problem or they suspect fraud.

I've had one instance of a technical problem, they immediately gave me a refund.

I might type 2K for 1080p.
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post #18045 of 26311 Old 09-17-2018, 03:02 PM
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I have the strangest problem with my ATV4k.

The last two movies I bought (Oceans 8 and Jurassic Park World Fallen Kingdom) black out several times during playback.

I thought maybe because I used beta software that I should Nuke and Pave my ATV by doing the Update and Reset option now that tvOS 12 is officially out.

So I did that but it didn't change this problem at all and this problem is only with those 2 movies not the other 700 I have in iTunes. !

I thought I could reproduce the problem with my iPhone also but now the iPhone plays them back correctly.

-Brian
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post #18046 of 26311 Old 09-17-2018, 03:10 PM
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Quote:
Originally Posted by bodosom View Post
Any app that uses the Apple video playback can deliver E-AC-3 encoded Atmos meta-data via Dolby's MAT encapsulation.
No, only apps that use HLS (HTTP Live Streaming) can now deliver Atmos via DD+. Apple's PCM/MAT re-encoder does the hard work.
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post #18047 of 26311 Old 09-17-2018, 03:21 PM
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Quote:
Originally Posted by kbmb View Post
That specific text has been in the T&C since 9/2016.


So the relevant verbiage is:

“All Transactions are final. Content prices may change at any time. If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as determined by Apple. From time to time, Apple may refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles Apple to a corresponding counterclaim.”

The document was dated (updated) September 13, 2018.

Ashley L in the Google+ says the T&C’s relating to this were updated but since I don’t have access to the previous document can you share the 2016 version that has this same verbiage. It would be good to know what was updated and why.


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post #18048 of 26311 Old 09-17-2018, 03:24 PM
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Quote:
Originally Posted by Andrew Stirling View Post
Yeah...like i said there are a load of atmos labelled titles on iTunes not currently playing as atmos. From my collection, off the top of my head, I have the following labelled but not playing:

Sully
Logan
Deadpool
Alien covenant
Baby driver

Others such as La La Land, hunger games collection, quiet place, hacksaw ridge and many more all play fine.

The software isn’t live yet though so anything that works at the moment is a bonus. But the software ‘is’ working and it’s up to content providers to make their atmos streams available. It’s possible that these atmos streams will become available when tvOS 12 is released. However, as bodosom has pointed out, there may be a bit of lag as the content providers get things sorted out.




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I just updated my Apple TV to the public release of tvOS. Some titles are still not playing Atmos. The Amazing Spiderman and The Amazing Spiderman 2 aren't playing in Atmos but on Vudu they do.
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post #18049 of 26311 Old 09-17-2018, 03:24 PM
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Quote:
Originally Posted by m_snow View Post
So the relevant verbiage is:

“All Transactions are final. Content prices may change at any time. If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as determined by Apple. From time to time, Apple may refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles Apple to a corresponding counterclaim.”

The document was dated (updated) September 13, 2018.

Ashley L in the Google+ says the T&C’s relating to this were updated but since I don’t have access to the previous document can you share the 2016 version that has this same verbiage. It would be good to know what was updated and why.


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Here's the the Google cached version from September 9, 2018:
https://webcache.googleusercontent.c...&ct=clnk&gl=us

You'll see this doc was Last Updated: September 13, 2016

You can use the Wayback machine to go all the way back to 11/2016 and see that same text:
https://web.archive.org/web/20161115.../us/terms.html

Generally if you take the previous text and compare to the new text - most of the changes are things like iBook to Apple Books, etc.

Attaching the 2 versions I copy/pasted as TXT files.
Attached Files
File Type: txt apple_2018.txt (42.5 KB, 2 views)
File Type: txt apple_2016.txt (41.8 KB, 1 views)
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Last edited by kbmb; 09-17-2018 at 03:29 PM.
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post #18050 of 26311 Old 09-17-2018, 03:25 PM
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Quote:
Originally Posted by bodosom View Post
Any app that uses the Apple video playback can deliver E-AC-3 encoded Atmos meta-data via Dolby's MAT encapsulation.
So:
  • You have to have content. That does not currently include TrueHD+Atmos.
  • Currently that means iTunes, Netflix and Vudu.
  • You can play properly encoded files from your local iTunes library i.e. you have to have content.
The various app support forums are the best place to ask about Plex, Infuse, MrMc etc. but I haven't heard anything about Plex at all and Infuse seems to be stuck trying to deliver TrueHD but maybe not because they only talk about it in their private beta forum. The first rule of Infuse-club ...


Here’s what James at Infuse says about Atmos support for his product.




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post #18051 of 26311 Old 09-17-2018, 03:29 PM
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Quote:
Originally Posted by boltsfan21 View Post
I just updated my Apple TV to the public release of tvOS. Some titles are still not playing Atmos. The Amazing Spiderman and The Amazing Spiderman 2 aren't playing in Atmos but on Vudu they do.


Yeah same here. The iTunes versions of these clearly don’t contain atmos streams at the moment. It won’t be an Apple software update which fixes this...it’ll be when the content providers update their iTunes versions.


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post #18052 of 26311 Old 09-17-2018, 03:31 PM
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Quote:
Originally Posted by boltsfan21 View Post
I just updated my Apple TV to the public release of tvOS. Some titles are still not playing Atmos. The Amazing Spiderman and The Amazing Spiderman 2 aren't playing in Atmos but on Vudu they do.

Well Apple is getting credit in the media for changing a policy they already had.

In any case, the doc is worth saving if they ever offer something less than what was published.
(Good to see you back Kevin).


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post #18053 of 26311 Old 09-17-2018, 04:53 PM - Thread Starter
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Quote:
Originally Posted by markus767 View Post
No, only apps that use HLS (HTTP Live Streaming) can now deliver Atmos via DD+.
We've been here before.
Either playing an on disk iTunes Atmos stream uses a private API, iTunes is an HLS server or Firecore is misdirecting.

However the deeper (less literal?) point is Firecore's argument is meaningless. All content rendered by a disk-less ATV has to be delivered by a server and requires a "client". That's not particularly limiting (or interesting).

Is Firecore saying?
  • Playing from a network filesystem requires using a private API or
  • We don't feel like providing an http server with our product or providing an extension so your existing http server that can create HLS (M3U playlists) or
  • Something else.

I might type 2K for 1080p.
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Last edited by bodosom; 09-17-2018 at 04:57 PM.
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post #18054 of 26311 Old 09-17-2018, 05:10 PM
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Quote:
Originally Posted by Andrew Stirling View Post
Yeah same here. The iTunes versions of these clearly don’t contain atmos streams at the moment. It won’t be an Apple software update which fixes this...it’ll be when the content providers update their iTunes versions.


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I just posted this on the thread that was started about tvOS12 and ATMOS, without realizing I wasn't on this thread, so excuse the cross post. However, I just now checked, and unlike earlier today, I can confirm that ALL of my ATMOS titles in iTunes are now playing ATMOS, and that there are a lot of ATMOS titles now in Netflix, all that I tried also playing ATMOS. VUDU continues to work well with the ATMOS titles I have there as well.
I think it sounds very good, even compared to my bluray's with ATMOS.
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post #18055 of 26311 Old 09-17-2018, 05:31 PM
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Well,

I'm depressed now and I blame Apple.

The last two movies I bought don't playback correctly. (They do if I use Vudu to watch them.) The screen goes black for a few seconds every 5 minutes. It has nothing to do with bandwidth as I can rewind and the interruption happens in the same exact place every time.

I emailed Apple Support and the reply had lots of information about DL-ing the movies. Here's where I think Apple itself is a bit two faced. They offer 4K versions but they like to fall back on the notion that really you're buying the ability to Download HD versions. It's like a bait and switch.

I bought the ATV4K because I want to have my 4K collection in iCloud and I watch them whenever. This often works but seems is completely unsupported.

I have NO IDEA why I have this problem with these 2 movies (Oceans 8 and JP Fallen Kingdom) but I certainly don't want to buy anymore now that this happens with every new movie I buy.

Apple's response is I should really be DL-ing the HD versions of these to a computer. .... Swell.... but I was/am really interested in the 4K versions which are actually a bit un supported.

Maybe It's time to go back to Discs .... Again... Ugh.... I don't want to but maybe it's the better plan.

-Brian
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post #18056 of 26311 Old 09-17-2018, 05:33 PM
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Quote:
Originally Posted by bodosom View Post
We've been here before.
Either playing an on disk iTunes Atmos stream uses a private API, iTunes is an HLS server or Firecore is misdirecting.

However the deeper (less literal?) point is Firecore's argument is meaningless. All content rendered by a disk-less ATV has to be delivered by a server and requires a "client". That's not particularly limiting (or interesting).

Is Firecore saying?
  • Playing from a network filesystem requires using a private API or
  • We don't feel like providing an http server with our product or providing an extension so your existing http server that can create HLS (M3U playlists) or
  • Something else.

If anyone is looking for a good reference on Netlfix, Okja was one of the first films ever done in Atmos. Sounds fantastic. It has a lot of nature sounds in the beginning.
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post #18057 of 26311 Old 09-17-2018, 05:34 PM
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Quote:
Originally Posted by markmanner View Post
I just posted this on the thread that was started about tvOS12 and ATMOS, without realizing I wasn't on this thread, so excuse the cross post. However, I just now checked, and unlike earlier today, I can confirm that ALL of my ATMOS titles in iTunes are now playing ATMOS, and that there are a lot of ATMOS titles now in Netflix, all that I tried also playing ATMOS. VUDU continues to work well with the ATMOS titles I have there as well.
I think it sounds very good, even compared to my bluray's with ATMOS.
Mark
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post #18058 of 26311 Old 09-17-2018, 05:39 PM - Thread Starter
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Quote:
Originally Posted by markus767 View Post
No, only apps that use HLS (HTTP Live Streaming) can now deliver Atmos via DD+. Apple's PCM/MAT re-encoder does the hard work.
I wrote a longer reply to this which speaks to some larger points so that's okay.
However I believe the simple answer here is that you misunderstood what I wrote or I was unclear.

I might type 2K for 1080p.
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post #18059 of 26311 Old 09-17-2018, 05:42 PM - Thread Starter
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Originally Posted by swtguy View Post
I’m still not seeing it...
The presence of the 4K/HDR section is almost certainly a server side issue. It's come and gone before. It was on my devices until today and they were updated to 16J364 on Friday.

I might type 2K for 1080p.
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post #18060 of 26311 Old 09-17-2018, 05:51 PM
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Quote:
Originally Posted by markmanner View Post
I just posted this on the thread that was started about tvOS12 and ATMOS, without realizing I wasn't on this thread, so excuse the cross post. However, I just now checked, and unlike earlier today, I can confirm that ALL of my ATMOS titles in iTunes are now playing ATMOS, and that there are a lot of ATMOS titles now in Netflix, all that I tried also playing ATMOS. VUDU continues to work well with the ATMOS titles I have there as well.
I think it sounds very good, even compared to my bluray's with ATMOS.
Mark
I'll echo markmanner and say that Dolby Atmos is finally AVAILABLE on the Apple TV 4K. After checking some of the lists posted over in the Google+ Digital Movies 4K community, it appears that most all of the movies listed are now playing in Atmos. This includes the Sony/Columbia movies that weren't in Atmos previously.

Sony XBR-75X940E
Onkyo TX-NR777
DIRECTV HS17 + C61K
Oppo UDP-203
TV 4K
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apple 4k tv , Apple Tv Mc572ll A , Apple Tv Md199ll A , grainy , hdr , issue , Samsung

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