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post #24181 of 24920 Old 08-14-2019, 02:34 PM
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Originally Posted by Frank Monroe View Post
Yes, just add your wife's ID to your Apple Family. But you don't need any new version of tvOS to do this. This has been available for a while now. Please see below:



https://www.apple.com/family-sharing/


Yeah we have family sharing set up. I was under the impression though that subscriptions like an infuse subscription wouldn’t work right now if the TV is attached to her ID but the subscription is under mine. I figured the profiles on the new OS would fix that. I don’t actually have an active subscription to test with though. Just a bunch of credits I’m holding on to for now.

Getting a new Blu-ray capable reader/burner for my new PC build though and want to start ripping DVDs and Blu-ray to get them off the shelf for our older stuff. Will need a subscription though apparently to play any of the Dolby and DTS audio on them.


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post #24182 of 24920 Old 08-14-2019, 02:44 PM
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I’️ve heard rumors that Apple may be introducing a revised 4k Apple TV model in the Fall: anyone care to weigh in on this?


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Um ATV doesnt bitstream

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post #24183 of 24920 Old 08-14-2019, 02:45 PM
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Originally Posted by flyinion View Post
Yeah we have family sharing set up. I was under the impression though that subscriptions like an infuse subscription wouldn’t work right now if the TV is attached to her ID but the subscription is under mine. I figured the profiles on the new OS would fix that. I don’t actually have an active subscription to test with though. Just a bunch of credits I’m holding on to for now.

Getting a new Blu-ray capable reader/burner for my new PC build though and want to start ripping DVDs and Blu-ray to get them off the shelf for our older stuff. Will need a subscription though apparently to play any of the Dolby and DTS audio on them.
Much of what is added with the new profile feature already exists in tvOS today. For example, your Apple TV Channel subscriptions are available to your entire family just like other subscriptions. In addition, your TV app UP Next, watch history, iTunes settings, all already follow the currently attached user. Also, you can already switch users and profile on the fly once the family member has already logged in once. The only big thing that I can see that changed is the family member switching is a little easier.
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post #24184 of 24920 Old 08-14-2019, 02:49 PM
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Originally Posted by Frank Monroe View Post
Much of what is added with the new profile feature already exists in tvOS today. For example, your Apple TV Channel subscriptions are available to your entire family just like other subscriptions. In addition, your TV app UP Next, watch history, iTunes settings, all already follow the currently attached user. Also, you can already switch users and profile on the fly once the family member has already logged in once. The only big thing that I can see that changed is the family member switching is a little easier.


Oh interesting I didn’t know multiple people could log in right now like that. Will have to try that out tonight. Thanks!


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post #24185 of 24920 Old 08-14-2019, 02:59 PM
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Originally Posted by flyinion View Post
Oh interesting I didn’t know multiple people could log in right now like that. Will have to try that out tonight. Thanks!
Under the current version of tvOS you can switch family members by going to Settings->Accounts->itunes and App Store. You should see your family members listed on that screen. You can switch to other accounts from there.
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post #24186 of 24920 Old 08-14-2019, 03:11 PM
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Um ATV doesnt bitstream


Did you even read the rest of my post? Quite aware the AppleTV doesn’t bitstream.
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post #24187 of 24920 Old 08-14-2019, 03:38 PM
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Originally Posted by rsonnens View Post
Not sure how you missed all the recent Amazon Video Atmos/HDR discussion. Currently support on the ATV is for the most titles completely broken.
I had a rather lengthy call with Prime Video Support today. They did not say that HDR isn't supported on Apple TV. But, I finally reached a person who sounds like he knew what he was talking about. According to the person, a recent change did indeed break HDR on some content. I couldn't get the person to say whether the recent change was due to an Apple update or an Amazon update. A fix is supposedly in the works. Of course, I couldn't get an ETA. He did say that there are multiple tickets on the issue. Who knows if any of this info is reliable.
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post #24188 of 24920 Old 08-14-2019, 04:42 PM
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Originally Posted by Ph8te View Post
Quote:
Originally Posted by kgveteran View Post
Um ATV doesnt bitstream


Did you even read the rest of my post? Quite aware the AppleTV doesn’️t bitstream.
I didnt, im pretty busy and picking up little here little there......

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post #24189 of 24920 Old 08-14-2019, 05:24 PM - Thread Starter
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I didnt, im pretty busy
Well if your normal approach is to respond to literally one word taken out of context it's good to know.
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post #24190 of 24920 Old 08-14-2019, 05:27 PM - Thread Starter
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Originally Posted by flyinion View Post
Oh interesting I didn’t know multiple people could log in right now like that.
I don't find the new multiple sign-in/profile system to be much like the existing family sharing system but that's just me.

I might type 2K for 1080p.
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post #24191 of 24920 Old 08-14-2019, 05:38 PM
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Apple TV owners' thread.

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Originally Posted by Frank Monroe View Post
I had a rather lengthy call with Prime Video Support today. They did not say that HDR isn't supported on Apple TV. But, I finally reached a person who sounds like he knew what he was talking about. According to the person, a recent change did indeed break HDR on some content. I couldn't get the person to say whether the recent change was due to an Apple update or an Amazon update. A fix is supposedly in the works. Of course, I couldn't get an ETA. He did say that there are multiple tickets on the issue. Who knows if any of this info is reliable.


I hope you get more support then I did. I’ve been thru there useless support org on this topic multiple times. Generally the 1st line folks are entirely useless; it’s best to ask to be escalated as quickly as possible as to not waste your time. The second level has no idea what hdr verse sdr even means, but that can verify that it should be supported for a given title on the ATV if you can push them hard enough to investigate—even though again they don’t know what it means. Then finally they may admit they have an issue on their end (after first wanting to put you on a 3 way call with Apple for their big????) Then the say they will escalate and get back to you in a day or two with more info about your case—BUT THEY NEVER DO! I’ve completely given up on them.

As been mentioned by others, they really don’t care about prime video and the ATV in particular given how they react to issues.

Last edited by rsonnens; 08-14-2019 at 05:41 PM.
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post #24192 of 24920 Old 08-14-2019, 05:44 PM
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What is your rumor source?


Though certainly only talk, it was discussed on Tech Radar, Reddit and if I remember correctly, Forbes. Mostly it was guesses on what people thought or wanted included in an upgrade: HDMI 2.1, enhanced gaming, 8k, etc. in any case, if something’s going to happen for the coming holiday season, it should be announced next month.


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post #24193 of 24920 Old 08-14-2019, 06:21 PM
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I don't find the new multiple sign-in/profile system to be much like the existing family sharing system but that's just me.


It’s not just you. I feel the same way and see little value in it.


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post #24194 of 24920 Old 08-15-2019, 02:52 AM
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Question Does this mean Apple TV4K has inferior audio processing?

TIDAL APP on Apple TV doesn’t show HIFI quality, let alone MASTERS.

However, on Sony Android TV the TIDAL APP shows HIFI and MASTERS notification when playing.

I do have HIFI subscription to TIDAL.

Does this mean Apple TV4K has inferior audio processing?
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post #24195 of 24920 Old 08-15-2019, 03:13 AM
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Originally Posted by Frank Monroe View Post
I had a rather lengthy call with Prime Video Support today. They did not say that HDR isn't supported on Apple TV. But, I finally reached a person who sounds like he knew what he was talking about. According to the person, a recent change did indeed break HDR on some content. I couldn't get the person to say whether the recent change was due to an Apple update or an Amazon update. A fix is supposedly in the works. Of course, I couldn't get an ETA. He did say that there are multiple tickets on the issue. Who knows if any of this info is reliable.
That sounds right. On mine some HDR content still works (Man in the High Castle) but most doesn't - notably the recent and excellent The Boys.

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post #24196 of 24920 Old 08-15-2019, 04:04 AM
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This is well known issue which started weeks or 2 months ago.
and still not resolved, i just checked again this morning, wow. lucky thing the built in app on my tv works fine. this is crazy that it takes so long to fix this. maybe the fix will finally add dolby vision support for Jack Ryan and Bosch, but highly unlikely.

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post #24197 of 24920 Old 08-15-2019, 04:34 AM
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Anyone having a problem with Amazon HDR? I cant get the new season of Bosch or The Boys to play in HDR, but Netflix and DV work fine. Just hooked my ATV4K up to my A9G. And yes, the UHD version, I can pull it up on my Sony 800M2 and it plays HDR fine, its just the ATV4K.

I also have reported it to Amazon support. They gathered a lot of data and have referred it to their technical team. I have a follow up from them scheduled for next week.
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post #24198 of 24920 Old 08-15-2019, 04:45 AM
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I also have reported it to Amazon support. They gathered a lot of data and have referred it to their technical team. I have a follow up from them scheduled for next week.
The problem is that all Amazon HDR content is now HDR10+, not HDR10. The ATV4K does not support HDR10+. The only Amazon Prime 4K UHD content that will play on the ATV4K are those using Dolby Vision. Here is a complete list:

https://www.highdefdigest.com/news/s...by-atmos/42831
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post #24199 of 24920 Old 08-15-2019, 04:52 AM
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The problem is that all Amazon HDR content is now HDR10+, not HDR10. The ATV4K does not support HDR10+. The only Amazon Prime 4K UHD content that will play on the ATV4K are those using Dolby Vision. Here is a complete list:

https://www.highdefdigest.com/news/s...by-atmos/42831

However, both Bosch and Jack Ryan ARE Dolby Vision and neither comes in HDR or Dolby Vision on the ATV 4K currently. My TV is an LG which also does not support HDR10+ but those shows and others from Amazon Prime DO display in HDR when using the Fire TV 3. So I don't think this is the issue.

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post #24200 of 24920 Old 08-15-2019, 05:15 AM
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The problem is that all Amazon HDR content is now HDR10+, not HDR10. The ATV4K does not support HDR10+. The only Amazon Prime 4K UHD content that will play on the ATV4K are those using Dolby Vision. Here is a complete list:

https://www.highdefdigest.com/news/s...by-atmos/42831
What? HDR10+ is backwards compatible and includes an HDR10 base layer. HDR10+ content should play in HDR10 on the ATV4K.
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post #24201 of 24920 Old 08-15-2019, 05:35 AM
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Quote:
Originally Posted by kgveteran View Post
I didnt, im pretty busy
Well if your normal approach is to respond to literally one word taken out of context it's good to know.
Awwwww im sorry, im just beginning my foray into ATV, its a complicated little device

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post #24202 of 24920 Old 08-15-2019, 05:50 AM
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Originally Posted by crb595 View Post
The problem is that all Amazon HDR content is now HDR10+, not HDR10. The ATV4K does not support HDR10+. The only Amazon Prime 4K UHD content that will play on the ATV4K are those using Dolby Vision. Here is a complete list:

https://www.highdefdigest.com/news/s...by-atmos/42831

That shouldn't matter as any device not capable of supporting HDR10+ can still stream/play back in HDR10 (the video container will always be HDR10 with HDR10+ "added" on top for compatible devices). Same way if you don't support Atmos playback you still get the TrueHD embedded track that Atmos is built upon.
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post #24203 of 24920 Old 08-15-2019, 05:53 AM
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What? HDR10+ is backwards compatible and includes an HDR10 base layer. HDR10+ content should play in HDR10 on the ATV4K.

Beat me to it.


It sounds as if the Apple TV needs an update to handle this. It is probably seeing the HDR10+ flag and immediately using the SDR video instead. I would assume a simple code tweak would fix this.
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post #24204 of 24920 Old 08-15-2019, 07:27 AM - Thread Starter
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It sounds as if the Apple TV needs an update to handle this. It is probably seeing the HDR10+ flag ...
That's not how streaming works (in the normal case, see HLS). Prime Video problems are entirely the fault of Amazon who, as has been repeatedly reported over the last few days (and for as long as Prime Video has been available on the ATV4k), expresses no interest in providing proper support to the ATV4K.
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post #24205 of 24920 Old 08-15-2019, 07:28 AM
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Originally Posted by crb595 View Post
The problem is that all Amazon HDR content is now HDR10+, not HDR10. The ATV4K does not support HDR10+. The only Amazon Prime 4K UHD content that will play on the ATV4K are those using Dolby Vision. Here is a complete list:



https://www.highdefdigest.com/news/s...by-atmos/42831


Sorry sir this is not the issue, if it was then how come we all can see the problematic shows in HDR10 when using the built in app on our TVs (my LG does not support HDR10+) verses the ATV. It is true that they have almost no DV shows but everything will play in HDR10 (regardless if the use a different stream or include the HDR10 base layer.)
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post #24206 of 24920 Old 08-15-2019, 07:32 AM
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Personally, I view Amazon Prime Video as a poorly executed project within the Bezos ecosystem. Their Prime shopping experience has raised the bar by which everyone else operates (even put some brick & mortar stores out of business), but it is totally opposite for the Prime Video part.

Using Netflix as the benchmark, on average, the A-Video original programming is "ok to good" at best, even their GUI/UX is inferior to other platforms (e.g. I find navigating the Hulu app a better experience), they take too long to bring in new shows or movies (Netflix adds something new like every week it seems). Sure, some of their original programming is excellent (e.g. The Man in the High Castle), but that is far in between.

Case in point, for years now, in our family, the go to streaming platform has always been Netflix: kids and adults alike. I hate to say it, but if it wasn't for the fact that A-video is included with my general Prime membership, I wouldn't pay anything extra for it. Totally subjective here, but I think many of you would agree that there is something about A-prime video that isn't completely gelling - seems like a half executed project, always something missing (or not working), and resulting in an overall inferior video streaming experience...even outside the ATV platform.

Looking at Neftlix: I can't find many things that I can fault at this exact moment.

/rant

P.S. I will try to submit this feedback to Amazon itself...hoping that appropriate steps may be taken. Does anyone have an Amazon email address that this sort of feedback should go to?
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post #24207 of 24920 Old 08-15-2019, 07:37 AM
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Originally Posted by bodosom View Post
That's not how streaming works (in the normal case, see HLS). Prime Video problems are entirely the fault of Amazon who, as has been repeatedly reported over the last few days (and for as long as Prime Video has been available on the ATV4k), expresses no interest in providing proper support to the ATV4K.

Dang. Was hoping it would be an easy fix in terms of some sort of metadate flag not being read or what have you (didn't know it worked differently then UHD Blurays).
So we may end up with a situation like constant HDR on Netflix for Xbox where the app provider will never really address it?

Are there any upcoming players that will support HDR10/DV AND Dolby Atmos on all the major streaming apps? That is the only reason I switched from Roku to Apple TV.
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post #24208 of 24920 Old 08-15-2019, 07:39 AM - Thread Starter
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Are there any upcoming players that will support HDR10/DV AND Dolby Atmos on all the major streaming apps?
That sounds like a question for a new thread.
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post #24209 of 24920 Old 08-15-2019, 10:52 AM
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Originally Posted by crb595 View Post
The problem is that all Amazon HDR content is now HDR10+, not HDR10. The ATV4K does not support HDR10+. The only Amazon Prime 4K UHD content that will play on the ATV4K are those using Dolby Vision. Here is a complete list:

https://www.highdefdigest.com/news/s...by-atmos/42831
It should still play in normal HDR10 according to that article:

‘Standard HDR10 playback is provided for displays without HDR10+ capabilities’
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post #24210 of 24920 Old 08-15-2019, 11:20 AM
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Originally Posted by Soundizer17 View Post
TIDAL APP on Apple TV doesn’t show HIFI quality, let alone MASTERS.

However, on Sony Android TV the TIDAL APP shows HIFI and MASTERS notification when playing.

I do have HIFI subscription to TIDAL.

Does this mean Apple TV4K has inferior audio processing?
The app just doesn't have the badges but it does playback lossless audio. In the developer HUD it indicates it is using ALAC.
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apple 4k tv , Apple Tv Mc572ll A , Apple Tv Md199ll A , grainy , hdr , issue , mgy52ll , mqd22ll , Samsung

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