Official ROKU 4K (HDR) Premiere +/Ultra Owners Thread - Page 138 - AVS Forum | Home Theater Discussions And Reviews
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post #4111 of 11891 Old 05-02-2017, 04:22 PM
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Originally Posted by slimoli View Post
Is there any downside leaving it at 4:2:0 ? It looks like my HDCP glitches are gone leaving it at 4:2:0.
That's the conclusion I came up with, as far as picture quality to my eyes I see no difference. The thing I found is that it seems that I'm having less glitches when I just leave it at 4:2:0 Boy does rubs me the wrong way that 4:2:2 has issues and the biggest problem was when watching the HDR feed from Amazon of The Man in The High Castle.

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post #4112 of 11891 Old 05-02-2017, 04:39 PM
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Originally Posted by atc98092 View Post
Not likely. While some TV panels can handle a 12 bit signal (which is what 4:2:2 is), there are no consumer 12 bit panels so 4:2:0 just feeds 10 bit color to the 10 bit panel. With my Samsung, 12 bit color causes color banding, so 10 bit is an improvement.
Here is a good read UHD 101: DEMYSTIFYING 4K, UHD BLU-Ray, WIDE COLOR GAMUT, HDR, 4:4:4, 18GBPS AND THE REST

http://www.acousticfrontiers.com/uhd-101-v2/
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post #4113 of 11891 Old 05-02-2017, 06:42 PM
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TIA for any help. Have Roku Premiere Plus going straight into hdmi input of Vizio M60-C3. Was able to get 4K on a couple of new shows on Netflix but not on Season 5 House of Cards or several established series that I like (Breaking Bad).

Do you think this is Netflix problem or something else? I'm baffled. This is my 2cd Roku unit like this. Even the new one is finicky. Went through all the Roku settings last night. Appear to be correct.

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post #4114 of 11891 Old 05-02-2017, 06:51 PM
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Originally Posted by rjhseven View Post
TIA for any help. Have Roku Premiere Plus going straight into hdmi input of Vizio M60-C3. Was able to get 4K on a couple of new shows on Netflix but not on Season 5 House of Cards or several established series that I like (Breaking Bad).

Do you think this is Netflix problem or something else? I'm baffled. This is my 2cd Roku unit like this. Even the new one is finicky. Went through all the Roku settings last night. Appear to be correct.
House if cards season 5 won't be available till the end of May.

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post #4115 of 11891 Old 05-02-2017, 08:20 PM
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Originally Posted by bargervais View Post
House if cards season 5 won't be available till the end of May.
Well, whatever the last season of HOC AIRED ON NETFLIX was-Season 4?

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post #4116 of 11891 Old 05-03-2017, 09:04 AM
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Originally Posted by rjhseven View Post
TIA for any help. Have Roku Premiere Plus going straight into hdmi input of Vizio M60-C3. Was able to get 4K on a couple of new shows on Netflix but not on Season 5 House of Cards or several established series that I like (Breaking Bad).

Do you think this is Netflix problem or something else? I'm baffled. This is my 2cd Roku unit like this. Even the new one is finicky. Went through all the Roku settings last night. Appear to be correct.
are you asking because you can't see the 4K row or that you see the 4K row and those two shows don't show up in it??
i opened Netflix this morning and in my row of 4K shows House of Cards is not in it for some reason, but when i did a search i was able to find it. But Breaking Bad was in the Row.
i would suggest restarting Netflix from the setting. go to setting then scroll down find restart Netflix. then it something you thing should be in there doesn't show up then search for it. good luck

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post #4117 of 11891 Old 05-03-2017, 12:21 PM
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I'm starting to see a trend here on these 4K HDR HDCP de-sync issues.

It looks like most sets that are affected tend to be from Samsung. Anything from the JU7100 series (what I've got) all the way up to the present day. It's not entirely Samsung sets experiencing this problem, but seems to be heavily weighted that way.

Doesn't seem to matter whether people are feeding through a receiver or not, but we all tend to experience "Everything's fine, I can view 4k HDR content without a problem!" followed up minutes, hours, or days later by purple screens, HDCP errors, distorted colors, etc.
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post #4118 of 11891 Old 05-03-2017, 12:33 PM
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Originally Posted by peepoop View Post
I'm starting to see a trend here on these 4K HDR HDCP de-sync issues.

It looks like most sets that are affected tend to be from Samsung. Anything from the JU7100 series (what I've got) all the way up to the present day. It's not entirely Samsung sets experiencing this problem, but seems to be heavily weighted that way.

Doesn't seem to matter whether people are feeding through a receiver or not, but we all tend to experience "Everything's fine, I can view 4k HDR content without a problem!" followed up minutes, hours, or days later by purple screens, HDCP errors, distorted colors, etc.
Typically I would just say Samsung makes cheap products ( quality wise) because I've had several bad experiences with them in years past, plus putting my own experiences aside I see people from all over complaining about various issues.

The reason I'm not going to point the figure strictly at Samsung this time around is because these issues have affected people with different brands as well.

One thing I've observed having owned the 4k Sony TV I do, and a Roku Ultra / Premiere+ is they are rock solid on my Sony that's 1080p only. On the TV that's 4k and HDR compatible, it doesn't matter what display type I et the Roku to, it's still quite unstable since the latest firmware update.

To be fair to Samsung, I did buy a couple of their curved computer monitors the end of last year to give them another chance. So far they've done well. The two displays I owned years ago died under warranty and they wanted me to pay to send them in for warranty, so since then I've avoided their products.
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post #4119 of 11891 Old 05-03-2017, 12:45 PM
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How are you set up to your to Sony HT-NT3 soundbar it has only one HDMI 2.2 and I would assume that's ARC that might explain why your having less problems. I believe you that your seeing no problems or issues. I just need to understand your set up.
My HT-NT3 is only HDMi 2.0. And you need HDMi 2.0a for HDR. HDCP 2.2 is no issue. I have device I use so the devices see HDCP 2.2. And I use that with my HT-NT3 HDMI input 2 and several devices that don't have HDR.

But for the Ultra, I have to go straight to the TV to get HDR. And then I use the ARC which sends 5.1 DD(or 5.1 DTS if the device is capable like the XBOne S and PS4 Pro) to the speaker bar.

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post #4120 of 11891 Old 05-03-2017, 12:56 PM
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Typically I would just say Samsung makes cheap products ( quality wise) because I've had several bad experiences with them in years past, plus putting my own experiences aside I see people from all over complaining about various issues.

The reason I'm not going to point the figure strictly at Samsung this time around is because these issues have affected people with different brands as well.

One thing I've observed having owned the 4k Sony TV I do, and a Roku Ultra / Premiere+ is they are rock solid on my Sony that's 1080p only. On the TV that's 4k and HDR compatible, it doesn't matter what display type I et the Roku to, it's still quite unstable since the latest firmware update.

To be fair to Samsung, I did buy a couple of their curved computer monitors the end of last year to give them another chance. So far they've done well. The two displays I owned years ago died under warranty and they wanted me to pay to send them in for warranty, so since then I've avoided their products.
Of all the problems I've had with chirping/audio dropouts/7.1 issues - I have rarely had any HDCP purple screen issues (only an occasional flash, usually when starting a program). I'm going Ultra -> Yamaha Rx-V481 -> Samsung KS9000.

I've had excellent luck with Samsung panels thus far. Short of going OLED, that's one of the reasons I chose the Samsung (that and their upscaler is better than most).

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post #4121 of 11891 Old 05-03-2017, 12:56 PM
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That's the conclusion I came up with, as far as picture quality to my eyes I see no difference. The thing I found is that it seems that I'm having less glitches when I just leave it at 4:2:0 Boy does rubs me the wrong way that 4:2:2 has issues and the biggest problem was when watching the HDR feed from Amazon of The Man in The High Castle.
In my setup it's just the opposite. 4:2:0 causes issues while 4:2:2 is rock solid.

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post #4122 of 11891 Old 05-03-2017, 12:59 PM
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Of all the problems I've had with chirping/audio dropouts/7.1 issues - I have rarely had any HDCP purple screen issues (only an occasional flash, usually when starting a program). I'm going Ultra -> Yamaha Rx-V481 -> Samsung KS9000.

I've had excellent luck with Samsung panels thus far. Short of going OLED, that's one of the reasons I chose the Samsung (that and their upscaler is better than most).

-Kevin
The last couple of Sony TVs I've had have Samsung panels, But the interface is Sony. When it comes to electronics today it doesn't seem like anyone really makes their own hardware anymore, they all barrow from each other.
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post #4123 of 11891 Old 05-03-2017, 01:41 PM
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Originally Posted by peepoop View Post
I'm starting to see a trend here on these 4K HDR HDCP de-sync issues.

It looks like most sets that are affected tend to be from Samsung. Anything from the JU7100 series (what I've got) all the way up to the present day. It's not entirely Samsung sets experiencing this problem, but seems to be heavily weighted that way.

Doesn't seem to matter whether people are feeding through a receiver or not, but we all tend to experience "Everything's fine, I can view 4k HDR content without a problem!" followed up minutes, hours, or days later by purple screens, HDCP errors, distorted colors, etc.
My setup is Sony 75Z9D to a Pioneer SC97 receiver to the ROKU ULTRA. Fist ROKU worked for a week and stopped working with 4K-HDR no matter what I did, changing cables,changing settings etc. Second ROKU unit is better, syncs at 4K HDR but from time to time wakes up with a blank screen and I have to power cycle receiver, clearly handshaking issues. I also have a Sony x800 player with zero issues. All my cables are new, 18Gz certified, 2 different brands. I rolled back the firmware and it looks a little more stable, just a little.

I was so happy without HDR...
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post #4124 of 11891 Old 05-03-2017, 01:44 PM
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Originally Posted by slimoli View Post
My setup is Sony 75Z9D to a Pioneer SC97 receiver to the ROKU ULTRA. Fist ROKU worked for a week and stopped working with 4K-HDR no matter what I did, changing cables,changing settings etc. Second ROKU unit is better, syncs at 4K HDR but from time to time wakes up with a blank screen and I have to power cycle receiver, clearly handshaking issues. I also have a Sony x800 player with zero issues. All my cables are new, 18Gz certified, 2 different brands. I rolled back the firmware and it looks a little more stable, just a little.
What screensaver are you using? Try the 4K nature one and see if you have any luck when waking the Roku up.

-Kevin
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post #4125 of 11891 Old 05-03-2017, 02:19 PM
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In my setup it's just the opposite. 4:2:0 causes issues while 4:2:2 is rock solid.
Right now I'm running in 4:2:2 and it's playing trouble free. When I came home today from work it was set at 4:2:0 once it settled down it dropped audio a few time then I switched it to 4:2:2 and it's fine now. It seems most of my issues happen upon start up or waking up. It's almost like when it wakes it has a hard time trying to sync with the rest of my gear.

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post #4126 of 11891 Old 05-03-2017, 02:30 PM
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Originally Posted by bargervais View Post
Right now I'm running in 4:2:2 and it's playing trouble free. When I came home today from work it was set at 4:2:0 once it settled down it dropped audio a few time then I switched it to 4:2:2 and it's fine now. It seems most of my issues happen upon start up or waking up. It's almost like when it wakes it has a hard time trying to sync with the rest of my gear.

That's been my primary issue here as well, startup or wake. between those two, things usually are ok. I think you're the other one who has the streaming stick here. Since I put mine on the 4k tv it's been rock solid. so, it looks like it's just the top end Roku units.
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post #4127 of 11891 Old 05-03-2017, 03:14 PM
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That's been my primary issue here as well, startup or wake. between those two, things usually are ok. I think you're the other one who has the streaming stick here. Since I put mine on the 4k tv it's been rock solid. so, it looks like it's just the top end Roku units.
Sorry No stick
I have 2 Roku 4's and a 3 and this ultra. But my ultra seems to to wakes with problems. But once it settles it seems fine

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post #4128 of 11891 Old 05-03-2017, 03:16 PM
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Originally Posted by bargervais View Post
Sorry No stick
I have 2 Roku 4's and a 3 and this ultra. But my ultra seems to to wakes with problems. But once it settles it seems fine
My mistake, someone else here has a streaming stick, and I thought the nick was yours.
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post #4129 of 11891 Old 05-03-2017, 03:26 PM
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My mistake, someone else here has a streaming stick, and I thought the nick was yours.
I have a fire stick.

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post #4130 of 11891 Old 05-03-2017, 03:38 PM
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Originally Posted by kbmb View Post
What screensaver are you using? Try the 4K nature one and see if you have any luck when waking the Roku up.

-Kevin
Thanks, I will try that. I was using the default fish tank but changed to no save screen. Had same problem .

I was so happy without HDR...
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post #4131 of 11891 Old 05-03-2017, 06:31 PM
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Thanks, I will try that. I was using the default fish tank but changed to no save screen. Had same problem .
I'm using the fish tank screen saver but still I have issues pop up now and again.

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post #4132 of 11891 Old 05-03-2017, 07:35 PM
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For the guys ordering new premium certified HDMI cables for the audio chirping issue, you may be in for relief.

I had recalled an earlier post about my HDMI cable being an Amazon Basic 18 Ghz cable but not one of the recent certified premium ones. I said I'd replace it if issues arose but most complaints then were HDCP handshake and random purple screen issues which I didn't have. I hadn't been listening to headphones then but forgot all about it when the audio issues showed up later. Most audio issues were through headphones for me but I didn't listen through headphones much when I first got the Ultra.

I found some posts about branded cables and one user even had same TV and Roku Ultra player. I messaged him and he was happy to reply with cable used his setup and indicated he didn't have my issues.

I ordered cable and it arrived today. Listened for 1H22minutes without a single audio chirp so far. Sadly, I had one black screen with dropout of video and audio but the cable ISP thinks I have a bad line coming in house causing latency and sync issues. I need a service call. We'll see.

Encouraged by the results. I'll continue testing and may have to edit some of my older posts of disappointment. Glad I finally recalled the older cable used and replaced it.

I ordered the BJC Series-FE Bonded-Pair High-Speed HDMI Cable with Ethernet, 2 foot, Black from Amazon Prime to get it quicker. Surprised 2 feet was nearly too short but it's installed and appears to have met my expectations.

Cheers

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post #4133 of 11891 Old 05-03-2017, 08:38 PM
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Originally Posted by MacinMan View Post
That's been my primary issue here as well, startup or wake. between those two, things usually are ok. I think you're the other one who has the streaming stick here. Since I put mine on the 4k tv it's been rock solid. so, it looks like it's just the top end Roku units.
I've got a gen2 Roku stick but it is on a 1080p set I rarely use. My main set is a Vizio P65 with the Roku Ultra, a gen2 FireTV box (4K) and Philips UHD HDR player.
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post #4134 of 11891 Old 05-04-2017, 01:53 AM
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I've got a gen2 Roku stick but it is on a 1080p set I rarely use. My main set is a Vizio P65 with the Roku Ultra, a gen2 FireTV box (4K) and Philips UHD HDR player.
@naustin . OK, you're the other one with a Roku streaming stick. I was just making the point that even on the 4K TV, the stick just seems to be a much more reliable device. I am supposed to get my new mono price HDMI cable today. When it comes in, I'll post back to see if it resolves the unstably with the Premiere+.

I read the post above about the audio chirping and new cables, thankfully though, I haven't had the audio chirp issues.
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post #4135 of 11891 Old 05-04-2017, 05:11 AM
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I ordered the BJC Series-FE Bonded-Pair High-Speed HDMI Cable with Ethernet, 2 foot, Black from Amazon Prime to get it quicker. Surprised 2 feet was nearly too short but it's installed and appears to have met my expectations.
The Series-Fe cables cost more than the certified Monoprice; but they are much more flexible and easy to use. Very high quality.

Available in many sizes from Blue Jeans Cable.
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post #4136 of 11891 Old 05-04-2017, 05:24 AM
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Originally Posted by brotony View Post
For the guys ordering new premium certified HDMI cables for the audio chirping issue, you may be in for relief.

I had recalled an earlier post about my HDMI cable being an Amazon Basic 18 Ghz cable but not one of the recent certified premium ones. I said I'd replace it if issues arose but most complaints then were HDCP handshake and random purple screen issues which I didn't have. I hadn't been listening to headphones then but forgot all about it when the audio issues showed up later. Most audio issues were through headphones for me but I didn't listen through headphones much when I first got the Ultra.

I found some posts about branded cables and one user even had same TV and Roku Ultra player. I messaged him and he was happy to reply with cable used his setup and indicated he didn't have my issues.

I ordered cable and it arrived today. Listened for 1H22minutes without a single audio chirp so far. Sadly, I had one black screen with dropout of video and audio but the cable ISP thinks I have a bad line coming in house causing latency and sync issues. I need a service call. We'll see.

Encouraged by the results. I'll continue testing and may have to edit some of my older posts of disappointment. Glad I finally recalled the older cable used and replaced it.

I ordered the BJC Series-FE Bonded-Pair High-Speed HDMI Cable with Ethernet, 2 foot, Black from Amazon Prime to get it quicker. Surprised 2 feet was nearly too short but it's installed and appears to have met my expectations.

Cheers

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Hope it continues....keep us posted. The chirps are maddening for me because they are so inconsistent. I can go most of a movie sometimes without any. Then other times they are much more frequent. Hopefully the cables fix it - that would be nice since it seems Roku are stumped. What I don't really get is why cables would make a difference for the chirps, since they seem to have been introduced in a firmware update. The purple screens I get why a better cable would help.

I'm running the Amazon basics right now with no HDR issues......just the chirps. I did order some of the Monoprice just to have on hand. I'll swap them in and test once they come. The BJC look nice.......pricier than the Monoprice though. Wonder if it makes a difference between certified cables?

-Kevin
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post #4137 of 11891 Old 05-04-2017, 05:25 AM
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My new cable was in the mailbox this morning. connected it after disconnecting the Roku from power first turned on the TV after HDMI was connected and then plugged Roku back in. Well I can confirm the HDCP issues I was having are not cable related.

I got the purple screen with the new cable, when I started the first Video playback as normal, and then it went away and the video came back as it had been with all the existing cables I have,.

The cable I got is a 6ft mono price premium certified

So at this point I spent money I didn't need to, but at least I know, and its wasn't a big investment.
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post #4138 of 11891 Old 05-04-2017, 05:27 AM
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Originally Posted by MacinMan View Post
My new cable was in the mailbox this morning. connected it after disconnecting the Roku from power first turned on the TV after HDMI was connected and then plugged Roku back in. Well I can confirm the HDCP issues I was having are not cable related.

I got the purple screen with the new cable, when I started the first Video playback as normal, and then it went away and the video came back as it had been with all the existing cables I have,.

The cable I got is a 6ft mono price premium certified

So at this point I spent money I didn't need to, but at least I know, and its wasn't a big investment.
Wow that stinks. What a PITA!

Here's hoping Roku can get this sorted out.

-Kevin
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post #4139 of 11891 Old 05-04-2017, 05:33 AM
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Originally Posted by kbmb View Post
Wow that stinks. What a PITA!

Here's hoping Roku can get this sorted out.

-Kevin
@kbmb : Well it's not as bad as it could be the glitch is only on the initial startup and / or wake. While I'm actively using the Roku it's fine and has been fine. It's just randomly up and down based on firmware unless I use the Roku on a non 4k compatible TV.
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post #4140 of 11891 Old 05-04-2017, 05:37 AM
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Originally Posted by MacinMan View Post
My new cable was in the mailbox this morning. connected it after disconnecting the Roku from power first turned on the TV after HDMI was connected and then plugged Roku back in. Well I can confirm the HDCP issues I was having are not cable related.

I got the purple screen with the new cable, when I started the first Video playback as normal, and then it went away and the video came back as it had been with all the existing cables I have,.

The cable I got is a 6ft mono price premium certified

So at this point I spent money I didn't need to, but at least I know, and its wasn't a big investment.
Thanks for testing. I too am of the same opinion that there is something going on with these ultras I'm thinking it's not playing nicely with all gear. Then this morning and last night I'm having no issues. I Have it set at 4:2:2 so go figure. When I get back I'll check with different HDR stuff.

Living Room Sam. UN65KS8000 / 2017 Roku Ultra / Onkyo TX-RZ920 7.2.4 / M-5010 Amp. /Sam. UBD-M8500 Blu-Ray Player.
DEN TCL 65R617 65-Inch 4K Ultra / Onkyo TX-RZ730 5.2.4 / Philips 4K UHD Dolby Vision Player (P7502) BEDROOM Sam. 55JS8500 / 2016 Roku Ultra / LG UP870 3D Ultra High Definition Blu-Ray 4K Player
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