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-   -   Official ROKU 4K (HDR) Premiere +/Ultra Owners Thread (https://www.avsforum.com/forum/39-networking-media-servers-content-streaming/2604017-official-roku-4k-hdr-premiere-ultra-owners-thread.html)

ggw2000 10-07-2016 05:46 AM

Official ROKU 4K (HDR) Premiere +/Ultra Owners Thread
 
Now that the 4K HDR ROKU models have started to ship I thought I would start a thread for owners of the top two models that include HDR support. The Premiere + being the lower tier model and the Ultra adding a few more options for $30 more. The Ultra adds: Remote Finder, Gaming Buttons, a USB port, and Optical Digital out to the mix.
I really would like to see these models do well without the issues that cropped up with the introduction of the ROKU 4 last year. I personally had a ROKU 4 for about a week but could not deal with the "red" push issue. Others I believe had heat issues and loud fan noise. Hopefully ROKU listened to the feedback from owners and did a much better job this time around.
So as new "OWNERS" of these two models over the next few days I would like folks to evaluate/review and post their likes as well as dislikes of these two new models. Please include which model you purchased in your posts. If having problems, please include your setup and what make/model TV you own.
Thank You and I look forward to your thoughts as well as my own.
Gerry

gadgtfreek 10-07-2016 06:50 AM

Still havent gotten a shipping notice from Roku yet...

ggw2000 10-07-2016 07:13 AM

Quote:

Originally Posted by gadgtfreek (Post 47313353)
Still havent gotten a shipping notice from Roku yet...

Hopefully today? Mine is also coming from ROKU. Don't quite understand why someone said that their Bestbuy one shipped yesterday :(.
Gerry

Alx2057 10-07-2016 07:19 AM

This is mine from Best Buy,

It's in Earth City , MO today. On way to Dallas, TX.

------------------------------------------------------------------------------
Earth City, MO, United States 10/07/2016 6:18 A.M. Departure Scan
Louisville, KY, United States 10/07/2016 12:01 A.M. Departure Scan
Louisville, KY, United States 10/06/2016 9:06 P.M. Origin Scan
United States 10/06/2016 6:51 P.M. Order Processed: Ready for UPS
------------------------------------------------------------------------------

joez7700 10-07-2016 07:28 AM

Quote:

Originally Posted by gadgtfreek (Post 47313353)
Still havent gotten a shipping notice from Roku yet...

Still waiting for my shipping notification also. I ordered directly from Roku also.

twaller 10-07-2016 08:04 AM

Quote:

Originally Posted by joez7700 (Post 47314289)
Still waiting for my shipping notification also. I ordered directly from Roku also.



Same here. Wish there was some sort of acknowledgement.

brobin10 10-07-2016 09:44 AM

is there any information on whether these new rokus will support HD audio (DTSHD MA and/or Dolby TrueHD/Atmos)?

gadgtfreek 10-07-2016 09:50 AM

Quote:

Originally Posted by ggw2000 (Post 47313977)
Hopefully today? Mine is also coming from ROKU. Don't quite understand why someone said that their Bestbuy one shipped yesterday :(.
Gerry

My order said by 10/7, so, its 10/7!

joez7700 10-07-2016 12:28 PM

Quote:

Originally Posted by gadgtfreek (Post 47317921)
Quote:

Originally Posted by ggw2000 (Post 47313977)
Hopefully today? Mine is also coming from ROKU. Don't quite understand why someone said that their Bestbuy one shipped yesterday https://www.avsforum.com//forum/images/smilies/frown.gif.
Gerry

My order said by 10/7, so, its 10/7!

I called Roku customer service and asked if the Roku Ultra would ship today. They were no help and could not answer the question.
So I guess we'll have to just wait and see.

twaller 10-07-2016 12:44 PM

Quote:

Originally Posted by joez7700 (Post 47321417)
I called Roku customer service and asked if the Roku Ultra would ship today. They were no help and could not answer the question.
So I guess we'll have to just wait and see.



Since there is no confirmation email and my credit card was not charged, I'm guessing no, it will not ship today☹️

joez7700 10-07-2016 12:50 PM

Quote:

Originally Posted by twaller (Post 47321705)
Quote:

Originally Posted by joez7700 (Post 47321417)
I called Roku customer service and asked if the Roku Ultra would ship today. They were no help and could not answer the question.
So I guess we'll have to just wait and see.



Since there is no confirmation email and my credit card was not charged, I'm guessing no, it will not ship today??

Same here. Your probably right.....

PeterLewis 10-07-2016 01:53 PM

Ordered my Ultra from Amazon last week and still shows no shipping info, also with Hurricane Matt passing through Central Florida will probably set me back a couple of days.

gadgtfreek 10-07-2016 01:59 PM

Just now:


Your recent Roku.com pre-order is now in stock!
  1. Your order is being processed.
  2. In-stock products ship out the next business day. Orders placed after 11pm will be shipped the following business day.
  3. We will send another email to confirm shipping once your package has left the warehouse.

Stevetd 10-07-2016 03:08 PM

No shipping notice here but, my card was charged the day (10/5) I ordered from Roku.

africanlivedit 10-07-2016 04:08 PM

Nothing from Amazon and it still reads they are waiting for the inventory.


I popped into a random Best Buy and WalMart and they didn't have the units either ...


It's the hurry up and wait part!

gonzalc3 10-07-2016 04:17 PM

Quote:

Originally Posted by gadgtfreek (Post 47323049)
Just now:


Your recent Roku.com pre-order is now in stock!
  1. Your order is being processed.
    In-stock products ship out the next business day. Orders placed after 11pm will be shipped the following business day.
    We will send another email to confirm shipping once your package has left the warehouse.

Just received same message.

gadgtfreek 10-07-2016 04:32 PM

Quote:

Originally Posted by gonzalc3 (Post 47325393)
Just received same message.

Id guess, unless they are just running behind on notifications vs actual shipments, we should see ours ship Monday.

jedimastergrant 10-07-2016 06:27 PM

2 Attachment(s)
Pre ordered the Premiere Plus. Email just came in stating item is in stock and will ship next day!

I am also hoping there are no growing pains. I own the Samsung K8500 as a back up. I am curious to see if there are any drawbacks to the frame rate being output as 60 fps on the Roku vs 24 fps on the K8500 which matches my JVC RS400 better.

I am really looking for a better interface and faster all around performance.

slimoli 10-08-2016 11:37 AM

The most important feature to me is the ability to play movies at 24P on Netflix. Does anybody know if the 5 will do it ?

Larry Little 10-08-2016 11:44 AM

My ultra shipped from Best Buy Friday night and will arrive Monday.

Jbhur212 10-08-2016 05:04 PM

A few reviews of the Ultra have surfaced. Pretty positive but the two I read neither mentioned the heat or noise problems the early 4's had or anything related to these issues. Still waiting for some real people reports before buying. Both reviews said aside from 4K, the Ultra almost identical to the original 4.
http://hometheaterreview.com/roku-4-...ayer-reviewed/
https://www.engadget.com/2015/11/03/roku-4-review/

shelly 10-08-2016 06:15 PM

Quote:

Originally Posted by Jbhur212 (Post 47345121)
A few reviews of the Ultra have surfaced. Pretty positive but the two I read neither mentioned the heat or noise problems the early 4's had or anything related to these issues. Still waiting for some real people reports before buying. Both reviews said aside from 4K, the Ultra almost identical to the original 4.
http://hometheaterreview.com/roku-4-...ayer-reviewed/
https://www.engadget.com/2015/11/03/roku-4-review/


The Ultra photos on the Roku web site show Roku on top of the unit, not 4. Not sure that they reviewed the new Ultra at all.
Both reviews show Roku 4 boxes.

Shelly

CyberScott 10-08-2016 06:23 PM

Quote:

Originally Posted by Jbhur212 (Post 47345121)
A few reviews of the Ultra have surfaced. Pretty positive but the two I read neither mentioned the heat or noise problems the early 4's had or anything related to these issues. Still waiting for some real people reports before buying. Both reviews said aside from 4K, the Ultra almost identical to the original 4.
http://hometheaterreview.com/roku-4-...ayer-reviewed/
https://www.engadget.com/2015/11/03/roku-4-review/

Both reviews are from last year and for the Roku 4.

9512tacoma 10-08-2016 07:47 PM

I picked up roku ultra today at Walmart. No 4K or hdr tv but so far very impressed with the speed compared to my roku 2 xs


Sent from my iPhone using Tapatalk Pro

ggw2000 10-09-2016 03:33 AM

Quote:

Originally Posted by 9512tacoma (Post 47347641)
I picked up roku ultra today at Walmart. No 4K or hdr tv but so far very impressed with the speed compared to my roku 2 xs


Sent from my iPhone using Tapatalk Pro

Wally World- really!! You realize that you need to go out and buy a 4K/HDR TV :). Maybe the rest of us will see ours show up first of week..
Gerry

9512tacoma 10-09-2016 05:46 AM

I always get the best roku model every few years. My 2XS was used on a sd tv for several years. I have a 3 on the living room tv now, the new stick on a 720p tv in bedroom, and the ultra in the theater Room. I love the USB ports to store movies. 4K tvs I will get one when one of my 1080p tvs no longer works.


Sent from my iPhone using Tapatalk Pro

gadgtfreek 10-09-2016 07:23 AM

I wonder if the Roku Ultra will have the option to disable HDR so you only get UHD on streaming services.

dvdchance 10-09-2016 08:01 AM

Quote:

Originally Posted by 9512tacoma (Post 47347641)
I picked up roku ultra today at Walmart. No 4K or hdr tv but so far very impressed with the speed compared to my roku 2 xs


Sent from my iPhone using Tapatalk Pro

You are in the same situation I'm in...going from a 2 XS and currently only having a 1080p TV.

So tell me first impressions? Probably using it is similar to the XS but what is better? Do you stream local content (Plex) or only online?

jbwitt 10-09-2016 10:33 AM

I also got my ultra from Walmart. But I'm having hdcp issues. I don't yet have a 4k Tv but I want to use it in 1080p mode for now. I plugged the ultra into my receiver and the receiver says it can't display the content because my TV isn't 2.2 compatible. So I plug the roku directly into the TV and it works fine. I get through the setup and tell it to only output 1080p. Then plug it back into the avr and get the hdcp error again. Not sure what to do now. I suspect the avr is the problem and have posted in that owners thread but haven't gotten an answer yet. Any ideas?

MiamiMatt01 10-09-2016 10:37 AM

Picked up a Premium + at Best Buy today. All seems to be working well on a 4K HDR capable Sony. Only issue so far is the Amazon app doesn't display that the content is playing in HDR, so not sure if the app is working properly yet.


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