***Official*** Google Chromecast ULTRA owner's thread - Page 40 - AVS Forum | Home Theater Discussions And Reviews
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post #1171 of 1201 Old 07-09-2019, 01:13 PM
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no @Nordvest22 , there isn't a way to enable native framerate on a Chromecast device, so you're seeing the framerate conversion to 60Hz (or 50Hz, depending on where you are in the world)
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post #1172 of 1201 Old 07-09-2019, 03:31 PM
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I think that is normally the case, but the B6 TV only handles Dolby Vision in 24HZ and the Denon receiver that the signal goes through confirms that it gets a 24hz signal from the Ultra. Which makes everything even more baffling because conversion to 50 or 60 has could have been an explanation for the stuttering
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post #1173 of 1201 Old 07-10-2019, 07:07 AM
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Quote:
Originally Posted by Nordvest22 View Post
We’re using an Ultra to cast Netflix Dolby Vision 24 Hz content to a LG B6 OLED Tv. And every other minute or so there’s a stutter or frame drops that last for a fraction of a second. Is this a known problem and can anything be done about it?
I have the same equipment at home and see the same thing. I haven't found a resolution for it as of yet...not sure there is one. It is also not limited to Netflix. VUDU, for example, does the same thing.

Since the B6 series DoVi 24 Hz restriction is a limited application for Google, I assume that there is a small bug in the interface that is a low priority fix.
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post #1174 of 1201 Old 07-10-2019, 12:25 PM
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Originally Posted by home_theatre_man View Post
I have the same equipment at home and see the same thing. I haven't found a resolution for it as of yet...not sure there is one. It is also not limited to Netflix. VUDU, for example, does the same thing.

Since the B6 series DoVi 24 Hz restriction is a limited application for Google, I assume that there is a small bug in the interface that is a low priority fix.

That is really helpful, thank you!
I was worried that there was something wrong with some our equipment, but there’s so many parts in the chain that I didn’t even know where to start looking for the error.

That sounds plausible, it’s probably affecting such a limited group that they don’t prioritize it
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post #1175 of 1201 Old 07-10-2019, 03:42 PM
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Originally Posted by Nordvest22 View Post
That is really helpful, thank you!
I was worried that there was something wrong with some our equipment, but there’s so many parts in the chain that I didn’t even know where to start looking for the error.

That sounds plausible, it’s probably affecting such a limited group that they don’t prioritize it
The B6 has been somewhat hit or miss in the way it handles certain cadences going all the way back to the early software builds. Definitely not one of its strengths; but it is better than it used to be.
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post #1176 of 1201 Old 07-11-2019, 02:08 AM
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Originally Posted by home_theatre_man View Post
The B6 has been somewhat hit or miss in the way it handles certain cadences going all the way back to the early software builds. Definitely not one of its strengths; but it is better than it used to be.
I haven’t dared updating it to the 05.xxx.xxx firmwares because of the elevated blacks they keep talking about in the owners thread, but this with the Ultra is the problem I notice most. That and a occasional handshake issue with our Apple TV, but that fixes itself when we turn the TV off and on again with the button on the TV.
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post #1177 of 1201 Old 07-25-2019, 06:23 PM
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Originally Posted by archer75 View Post
That sounds like cec. You should be able to turn it off. Though even with it on it shouldn’t prevent you from switching to other devices.
Will I be able to get Netflix DV and Atmos out of CCU?
My TV LG oled C6, AVR Denon 7200wa (DV and HLG pass through capable).
Dolby Vision worries me most as Xbox 1 x says my TV has an older version of DV, so no DV from Xbox.
And some newer DV Netflix shows on TV app pop up as HDR10, presumably as they were also shot with a newer version of DV.
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post #1178 of 1201 Old 07-25-2019, 07:57 PM
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Originally Posted by DolbyVision View Post
Will I be able to get Netflix DV and Atmos out of CCU?
DoVi yes, Atmos (from Netflix) no. Netflix has chosen to support Atmos in Dolby MAT compatible devices (e.g. Xbox One, Apple TV 4K), which the CCU is not.

I don't recall if the C6 has the same format compatibility as the B6, but DoVi may be limited to 4K30.

In the system we have set up here (CCU, Denon, B6), there is an occasional frame stutter with DoVi 4K24 (e.g. VUDU).

Atmos bitstream (again, VUDU) is supported by the CCU.

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And some newer DV Netflix shows on TV app pop up as HDR10, presumably as they were also shot with a newer version of DV.
This is not something I have observed, but I QC the B6 internal app infrequently. Could you please give me an example of such a show so I can check it out? Thanks!
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post #1179 of 1201 Old 08-01-2019, 08:28 PM
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Originally Posted by home_theatre_man View Post
Could you please give me an example of such a show so I can check it out? Thanks!
Sorry for the delay, for example, Sex education and Black Mirror season 5.

So there isn’t a single box solution to get YouTube HDR and Atmos Dolby Vision Netflix, is it?
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post #1180 of 1201 Old 08-01-2019, 11:50 PM
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Originally Posted by DolbyVision View Post
Sorry for the delay, for example, Sex education and Black Mirror season 5.



So there isn’t a single box solution to get YouTube HDR and Atmos Dolby Vision Netflix, is it?
NO! Otherwise it would have been mentioned already

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post #1181 of 1201 Old 08-02-2019, 11:41 AM
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Originally Posted by DolbyVision View Post
Sorry for the delay, for example, Sex education and Black Mirror season 5.
I see the HDR flag instead of Dolby Vision for these shows using the internal app.

Investigating a bit, it appears that they are both native 25 Hz (or at least flagged that way), which may explain why the B6 Netflix app is choosing HDR over Dolby Vision. Both shows trigger Dolby Vision from the CCU and ATV 4K. Frame rate reported for the ATV 4K is 25 Hz. CCU is 30 Hz. I tend to think the latter is a bug or deliberate decision by Netflix/Google, because it occurs occasionally on native 24 Hz content as well.
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post #1182 of 1201 Old 08-05-2019, 06:09 AM
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Quote:
Originally Posted by home_theatre_man View Post
I see the HDR flag instead of Dolby Vision for these shows using the internal app.

Investigating a bit, it appears that they are both native 25 Hz (or at least flagged that way), which may explain why the B6 Netflix app is choosing HDR over Dolby Vision. Both shows trigger Dolby Vision from the CCU and ATV 4K. Frame rate reported for the ATV 4K is 25 Hz. CCU is 30 Hz. I tend to think the latter is a bug or deliberate decision by Netflix/Google, because it occurs occasionally on native 24 Hz content as well.
Black mirror is a 25hz show. The internal LG app converts it to something else because the voice is always out of sync. The AppleTV is the only device that sends the proper framerate to my C6 (with DV).

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post #1183 of 1201 Old 08-23-2019, 08:26 AM
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Does anybody know the status of Dolby Atmos support on the Netflix app ? ( on the CCU )
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post #1184 of 1201 Old 08-23-2019, 10:06 AM
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Does anybody know the status of Dolby Atmos support on the Netflix app ? ( on the CCU )


No Atmos support! Right off the google page! Grrrrr people


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post #1185 of 1201 Old 08-23-2019, 12:03 PM
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No Atmos support! Right off the google page! Grrrrr people
Well I’ll be darned, moments after you replied to @SinGA ’s question, yet another ‘user’ posted the same question that others have asked over on the Chromecast Support site in April and again in July which has been upvoted 76 times so far that has yet to be answered in the following thread...

chromecast ultra dolby atmos

Perhaps 3 times will be the charm, ha, ha! 🧞

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post #1186 of 1201 Old 08-31-2019, 07:57 PM
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No More 4K Dolby Vision?

Anyone else out there with a 2016 LG OLED...could you check and see if you are now getting 1080p24 Dolby Vision instead of 4K24 Dolby Vision from VUDU UHD and Netflix UHD? I just noticed this tonight; did the CCU update recently?
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post #1187 of 1201 Old 09-02-2019, 08:32 AM
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Anyone else out there with a 2016 LG OLED...could you check and see if you are now getting 1080p24 Dolby Vision instead of 4K24 Dolby Vision from VUDU UHD and Netflix UHD? I just noticed this tonight; did the CCU update recently?
I still get 4K Dolby Vision from Vudu & Netflix on C6.

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post #1188 of 1201 Old 09-02-2019, 09:35 AM
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I still get 4K Dolby Vision from Vudu & Netflix on C6.
Thanks! Good info. This is a B6 where I'm seeing 2K24 instead of 4K24. So apparently not series-wide. I'll re-check the CCU today to confirm it's not a local problem.
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post #1189 of 1201 Old 09-02-2019, 07:41 PM
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Well, not so much a question, but just passing along my experience (which really continues to reinforce that if you really love a particular film, you should make sure to own the physical media).....have a Denon AVR-X2200W receiver and a Samsung MU9000. I had gotten lazy and was using the native Samsung TV apps until I came to realize that due to eARC limitations on my Samsung TV (can't pass greater than 5.1 over ARC).....I decided to move my CCU over and plugged directly into my Denon (yeah, I know not "officially" supported). Was pleasantly surprised that VUDU still rocks on in full UHD streams with Dolby Atmos....however, streaming the same film through FandangoNow, I do get UHD video....but a huge downgrade to PCM 2.0 audio.

I am not sure if this is a FN issue with the CCU or what, but just passing along if it helps anyone.
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post #1190 of 1201 Old 09-04-2019, 10:16 AM
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Thanks! Good info. This is a B6 where I'm seeing [email protected] instead of [email protected] for Dolby Vision. So apparently not series-wide. I'll re-check the CCU today to confirm it's not a local problem.
Further testing appears to confirm the Dolby Vision [email protected] issue with the CCU and LG B6. Direct-to-TV and direct-to-AVR. Unaffected by Video Smoothness. Reset, reconfigured. After switch to [email protected] for UHD/Dolby Vision, CCU remains in [email protected] rather than [email protected] for HDX. Stopping/resuming the cast or casting from another app "resets" output to [email protected]

Referred to VUDU/Google.
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post #1191 of 1201 Old 09-07-2019, 09:35 PM
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Anyone else out there with a 2016 LG OLED...could you check and see if you are now getting 1080p24 Dolby Vision instead of 4K24 Dolby Vision from VUDU UHD and Netflix UHD? I just noticed this tonight; did the CCU update recently?
I'm having the same problem. B6 here.
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post #1192 of 1201 Old 09-08-2019, 04:14 PM
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Originally Posted by SinGA View Post
I'm having the same problem. B6 here.
Just to bring you up to speed here is a thread started by @home_theatre_man on Vudu’s forum as follows...

Chromecast Ultra + LG 2016 OLED Playing Dolby Vision at 1080p24 instead of 4K24

...and last edited by him on September 4, 2019.
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post #1193 of 1201 Old 09-18-2019, 05:27 PM
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The issue in my OP was caused by a CCU firmware update in August 2019. Prior to that time, the CCU was working correctly with B6 and had been for at least six months. The latest information I have from VUDU is that they are aware of the issue and investigating a resolution with Google. I will post here if I hear anything further.
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post #1194 of 1201 Old 09-19-2019, 07:38 AM
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The issue in my OP was caused by a CCU firmware update in August 2019. Prior to that time, the CCU was working correctly with B6 and had been for at least six months. The latest information I have from VUDU is that they are aware of the issue and investigating a resolution with Google. I will post here if I hear anything further.
For what it’s worth here is a report from a 2016 LG E6V owner posted on September 9th on the Chromecast Support site so I know it wasn’t posted by you or @SinGA ’s TV since you both own the 2016 LG B6...

Chromecast Ultra stopped playing 4K from Netflix

So far there have been no reports on the 2016 LG OLEDs - G6, E6, C6, and B6 thread.

I hope you guys get an update soon to fix the issue but as we have learned, Google can really drop the ball sometimes. With that being said, I wonder what the firmware update was supposed to improve!

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post #1195 of 1201 Old 09-20-2019, 08:53 PM
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The issue in my OP was caused by a CCU firmware update in August 2019. Prior to that time, the CCU was working correctly with B6 and had been for at least six months. The latest information I have from VUDU is that they are aware of the issue and investigating a resolution with Google. I will post here if I hear anything further.
Same issue here. I have a B6 and have been watching DV content on Netflix just fine for ages and then I started to notice my Denon would display the volume UI when I changed it (which immediately told me it's in 1080p since it won't display in 4k).

Sure enough, DV content is 1080p and standard 4k and HDR are just fine as expected. What a bummer — hope this is fixed soon. I saw one thread with barely any responses for it on the Google forums, but anyone know of an official thread on Google's end we can Upvote to get this fixed?
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post #1196 of 1201 Old 09-20-2019, 08:55 PM
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Same issue here. I have a B6 and have been watching DV content on Netflix just fine for ages and then I started to notice my Denon would display the volume UI when I changed it (which immediately told me it's in 1080p since it won't display in 4k).

Sure enough, DV content is 1080p and standard 4k and HDR are just fine as expected. What a bummer — hope this is fixed soon. I saw one thread with barely any responses for it on the Google forums, but anyone know of an official thread on Google's end we can Upvote to get this fixed?
Sorry fam, just saw the link above for the Google thread on this. Sigh. Hope they fix soon.
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post #1197 of 1201 Old 09-21-2019, 04:03 PM
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Sorry fam, just saw the link above for the Google thread on this. Sigh. Hope they fix soon.
I know VUDU is aware of it, and I'm hoping they will have more influence on Google than our handful of upvotes. Either way, I can't imagine this is a high priority fix for Google considering the small number of users affected (those with DoVi displays that only support up to 4K30).

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With that being said, I wonder what the firmware update was supposed to improve!
I don't know, but at least one other Android-based device I have tested recently exhibited similar behavior in conjunction with the 2016 LGs after receiving an update. It makes me suspicious that something was changed at the OS level that had the unintended consequence of altering the HDMI output format priority EDID table. Pure speculation on my part.
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post #1198 of 1201 Old 09-26-2019, 06:29 AM
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I know VUDU is aware of it, and I'm hoping they will have more influence on Google than our handful of upvotes.
I opened a ticket with Chromecast support regarding this issue. The person said they'd push it up to Tier 2 support. Fingers crossed!
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post #1199 of 1201 Old 09-27-2019, 03:30 PM
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I opened a ticket with Chromecast support regarding this issue. The person said they'd push it up to Tier 2 support. Fingers crossed!
Friends, I'm back in DV @ 4k as of today using CCU. I have an LB B6P. Hoping you're all back in order as well?
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post #1200 of 1201 Old 09-27-2019, 03:36 PM
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Originally Posted by Sascha23 View Post
Friends, I'm back in DV @ 4k as of today using CCU. I have an LB B6P. Hoping you're all back in order as well?
Well, I went back and it's back to 1080p. I'm officially confused.
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