Originally Posted by mjwagner
Literally almost anyone here on AVSForum knows more about AV equipment then anyone at BestBuy...LOL
(I edited this, because too much was off-topic.)
This is a bit of an old quote, but I'll admit that isn't true for me. I'm very ignorant of many things, and am having trouble figuring out the basics.
Yes, when I went to two different Best Buy stores and started asking basic questions about AVRs, the people I spoke to who worked at the TV section information desks of the stores didn't know what an "AVR" was - though when I said "receiver", they were able to at least take me to the part of the stores that had them.
But one of them knew enough to direct me to the Best Buy store in Columbia, MD, which has a "Magnolia Center" - which is where Best Buy stocks high end AV systems. If that store is typical, Best Buy sends some of their more knowledgeable employees to such centers.
At that store, I spoke to two reps. I won't say they know all the underlying physics and engineering, but they don't need to. They knew a lot more than I did.
So I'm not willing to go as far as mjwagner did. Some Best Buy employees do know a fair bit, and are good resources. And they certainly know more than me.