Yet Another Windows 10 + Netflix HDR Fail Post
Short story: I believe I have all the hardware/software necessary to be able to play Netflix content in UHD + HDR. If someone has the time, I'd really appreciate a gut check on this and maybe a theory as to why I can't get it to work. Here's the setup:
Processor: Intel Core i7-5960X
OS: Windows 10 v1709 (Creators Update)
GPU: NVidia 1080 Founders
GPU Driver Version: 398.11
Display: Philips - Momentum 436M6VBPAB (UHD HDR Monitor. Sorry, still too new to post a reference link to specs)
Connected Through: Display Port
Software: Tried both the Netflix Windows 10 App and in the Edge Browser. Full screen
Settings | Windows: HDR and advanced color = ON
Settings | NVidia Control Panel: Change Resolution -> 3. Apply the following settings. -> Tried leaving it at "Use default" as well as setting Color Depth to 32-bit, Output color depth to 10 bpc, color range to RGB and dynamic range to Full (I even tried all the other combos of those settings just to verify)
And here's where I get confused. I have the proper, upgraded Netflix subscription and all of the above seems to conform to every post or YouTube video I see of people with working Netflix HDR. I can see other HDR content just fine. Games work, the MS test video works. YouTube HDR works, etc. But Netflix just flat refuses. Reboots, re-installs of the Netflix App, deleting all data in Edge, etc. with no results. And, as above, I run it in full screen. When using the Windows 10 Netflix App in full screen I *sometimes* get a brief, dark flash like Netflix+Windows is trying to figure something out, but it never results in anything and there are no errors or anything else to indicate what is going on. Other times the App just starts up as you might expect. I've tried turning on HDR settings in Windows before launching the app, after launching the app, before reboot, after reboot, and in combination with various NVidia Control Panel settings just to see if I can jog something loose. No dice. My kingdom for a Netflix App setting to force it to think I have HDR!
cntrl+alt+shift+D on Netflix confirms that the codec is merely "avs" -- no "hdr" which, of course, is no surprise because I never see the HDR badge on any of the content that's supposed to have it (Marco Polo, Stranger Things 2, etc.) in the first place.
If anyone has any ideas or is much smarter at looking at logs and that sort of thing, I'd really appreciate some help here. I've tried reaching out to Netflix CS but they just linked me the dumb HDR manual pages that are on their website which, of course, were the first things I looked at.