New Zidoo Z9S and Z10 (RTD1296 SoC) - Page 65 - AVS Forum | Home Theater Discussions And Reviews
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post #1921 of 2035 Old 02-03-2020, 02:08 AM
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Quote:
Originally Posted by Ccondo1 View Post
I’m running a Z9S to play mkv files off a qnap nas and have had a lot of issues with stuttering recently. All connected via gigabit Ethernet. Not just 4k either, even 1080p a problem. Trying to find a solution. Is there a consensus which is better between NFS and SMB. Is locking output settings vs “auto” a good idea or bad? Any other suggestions?
Thanks.
In my experience SMB performs better - NFS was historically a good choice over SMB1 for high bitrate because of the reduced overhead, but these days that advantage has gone the other way as SMB improved (The Z9S is SMB2), particularly with the bitrates required for 4K rips.

I had problems with NFS a couple of years ago and switched over to SMB and have not had an issue since. All my 4K rips (some remuxes, some encodes) run smoothly with no stuttering at all.

I tend to lock output settings discretely so I know the correct choice is made, but setting to auto should not affect playback in this way - the only issue I'm aware of is the box may select 12-bit 422 for 4K playback which results in chroma banding on 10-bit material due to 8-bit internal handling, but that's it.

Have you updated beyond v2.2.96? There seems to be an issue with the v2.3 dot releases and choppy MKV playback reported on the Zidoo forums. If so, I'd suggest reverting to v2.2.96 as that is completely stable for MKV playback.

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post #1922 of 2035 Old 02-04-2020, 06:46 AM
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Quote:
Originally Posted by Ccondo1 View Post
I’m running a Z9S to play mkv files off a qnap nas and have had a lot of issues with stuttering recently. All connected via gigabit Ethernet. Not just 4k either, even 1080p a problem. Trying to find a solution. Is there a consensus which is better between NFS and SMB. Is locking output settings vs “auto” a good idea or bad? Any other suggestions?
Thanks.
I have also been having problems streaming MKV files from my Mac Pro 2019 (and late 2013 Mac Pro) using NFS to most Android Boxes. I agree it seems to be due to the Android OS not handling NFS sharing properly when there are background tasks running. And, yes, SMB is a better option if available. But SMB from MacOs does not work with most Android boxes (the exception is the Dune Ultra HD running a very recent version of the Android). So I have no choice but to use NFS. I returned the Zidoo X9S years ago due to this problem. But with the Zidoo Z9S I noticed two Developer settings that when set solved my problem. One was to Maximize the CPU, and the other was to allow only one background process to run at a time. Using both these settings stopped the stuttering of 4K UHD playback streaming from my Mac Pro using NFS. Just an option to consider.

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post #1923 of 2035 Old 02-04-2020, 06:52 AM
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Originally Posted by ppoulos View Post
I have also been having problems streaming MKV files from my Mac Pro 2019 (and late 2013 Mac Pro) using NFS to most Android Boxes. I agree it seems to be due to the Android OS not handling NFS sharing properly when there are background tasks running. And, yes, SMB is a better option if available. But SMB from MacOs does not work with most Android boxes (the exception is the Dune Ultra HD running a very recent version of the Android). So I have no choice but to use NFS. I returned the Zidoo X9S years ago due to this problem. But with the Zidoo Z9S I noticed two Developer settings that when set solved my problem. One was to Maximize the CPU, and the other was to allow only one background process to run at a time. Using both these settings stopped the stuttering of 4K UHD playback streaming from my Mac Pro using NFS. Just an option to consider.
I run macs also but they are out of the equation since I’m streaming directly from my QNAP. I’ve been okay with NFS the last few days but I will change it over to SMB and see where that gets me. Where do I find the Developer Settings? I’d like to try that trick also.
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post #1924 of 2035 Old 02-04-2020, 07:47 AM
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Quote:
Originally Posted by Ccondo1 View Post
I run macs also but they are out of the equation since I’m streaming directly from my QNAP. I’ve been okay with NFS the last few days but I will change it over to SMB and see where that gets me. Where do I find the Developer Settings? I’d like to try that trick also.
Go to...

Quick Settings / Other/ About / Advanced Settings / About TV Box / Build number, then click <ok> 7 times on the Build Number to activate developer settings.
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post #1925 of 2035 Old 02-10-2020, 10:26 PM
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Hi everyone,



I recently bought a Z9S just to see how well it works compared to other players. So far, everything seems OK except for one:


- I sometimes get freezes randomly when watch mkv files. Basically, it freezes and stays on the screen until after 10 - 15 seconds and then plays again. Does anyone knows what's causing this? It happens once during playback of the file and it wouldn't happen again on that file until the next file. I am streaming wireless from a Qnap NAS.



As a plus, I also ordered the UHD2000 just to see how that compares to the Zappiti pro.

Sampinto

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post #1926 of 2035 Old 02-11-2020, 04:56 AM
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WiFi or wired connection? If the 1st I’d try wired if possible, if only temporary to determine/eliminate that as a cause.

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post #1927 of 2035 Old 02-11-2020, 12:01 PM
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WiFi or wired connection? If the 1st I’d try wired if possible, if only temporary to determine/eliminate that as a cause.
My router is too far away to connect wired... I have to use wireless, but the files in questions are less than 5GB so streaming them from a NAS shouldn't be an issue?

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post #1928 of 2035 Old 02-11-2020, 12:03 PM
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The Zidoo UHD2000 was shipped today through DHS which is a plus... Considering the current virus epidemic.

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post #1929 of 2035 Old 02-11-2020, 05:19 PM
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Quote:
Originally Posted by Amidujusu89 View Post
Hi everyone,



I recently bought a Z9S just to see how well it works compared to other players. So far, everything seems OK except for one:


- I sometimes get freezes randomly when watch mkv files. Basically, it freezes and stays on the screen until after 10 - 15 seconds and then plays again. Does anyone knows what's causing this? It happens once during playback of the file and it wouldn't happen again on that file until the next file. I am streaming wireless from a Qnap NAS.



As a plus, I also ordered the UHD2000 just to see how that compares to the Zappiti pro.
I get this with latest firmware playing Blu ray rips. As you says it stops for about 5 - 10 seconds and then starts gain. Happened about 2 to 3 times during one movie. For this reason I'm currently using my other media players

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post #1930 of 2035 Old 02-12-2020, 05:01 PM
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Quote:
Originally Posted by Amidujusu89 View Post
My router is too far away to connect wired... I have to use wireless, but the files in questions are less than 5GB so streaming them from a NAS shouldn't be an issue?
You never know until you try. Can’t you run a temporary wire through the hallway? The Z9S plays files 55gb from the nas wired over here so a 5gb file should be no problem, unless there is something wrong with the files. Another way to check is to put them on an usb stick that you plug into the Z9S and play directly from that. If that plays correctly I’d put my money on the network connection.
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post #1931 of 2035 Old 02-12-2020, 07:23 PM
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My Z9s plays everything thrown at it , on a gigabit connection routed by a RT-AC5300 and Netgear switch .

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post #1932 of 2035 Old 02-13-2020, 02:30 AM
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Quote:
Originally Posted by Amidujusu89 View Post
Hi everyone,

I recently bought a Z9S just to see how well it works compared to other players. So far, everything seems OK except for one:

- I sometimes get freezes randomly when watch mkv files. Basically, it freezes and stays on the screen until after 10 - 15 seconds and then plays again. Does anyone knows what's causing this? It happens once during playback of the file and it wouldn't happen again on that file until the next file. I am streaming wireless from a Qnap NAS.

As a plus, I also ordered the UHD2000 just to see how that compares to the Zappiti pro.
I use MKVs exclusively (mostly 1:1 remuxes) and have never had video pause like that - that very much sounds like a network issue.

The last glitch I had of any kind was back in November 2018 on v2.1.30 and that was a momentary Atmos audio glitch which was acknowledged and fixed in later firmware.

I'm currently sticking at v2.2.96 because of various reports on the later .3 releases on the Zidoo forums. To be fair, they're probably spurious at best, but v2.2.96 works perfectly for MKVs and there's nothing in the later releases that would improve anything for me.

Another thing to note is, like most here, I'm using a gigabit wired LAN.

One thing does spring to mind - if your NAS has a drive sleep mode, try switching it off - I know that sounds like it doesn't make a huge amount of sense, but I have seen momentary video pauses (couple of seconds) in the past on spanned volumes and switching off sleep mode cured it. Worth a try.
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post #1933 of 2035 Old 02-13-2020, 03:36 AM
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I have my Z9S connected to a Lenovo NAS using an ethernet connection and I have the same issue described here. I think the issue has to do with handshakes or other security thing in the NAS. To me this is happening since I had to reset my NAS after a Ramsonware attack and I decided to use better security choices for shared folders. Or is happening since the last update but I think is the first option.
Before that it worked perfectly.
But I'm still deciding how to protect my files so I can live with this issue until I find a better way to protect the NAS from any other attack.


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post #1934 of 2035 Old 02-13-2020, 06:13 AM
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NFS is definitely crap and has a lot of locking problems. Samba is much better.

@chiquito3 what is your NAS host? Is it open to the net?

All my servers are visible only inside my LAN and on my media host I use readonly ZFS.

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post #1935 of 2035 Old 02-13-2020, 01:35 PM
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Quote:
Originally Posted by markswift2003 View Post
I use MKVs exclusively (mostly 1:1 remuxes) and have never had video pause like that - that very much sounds like a network issue.

The last glitch I had of any kind was back in November 2018 on v2.1.30 and that was a momentary Atmos audio glitch which was acknowledged and fixed in later firmware.

I'm currently sticking at v2.2.96 because of various reports on the later .3 releases on the Zidoo forums. To be fair, they're probably spurious at best, but v2.2.96 works perfectly for MKVs and there's nothing in the later releases that would improve anything for me.

Another thing to note is, like most here, I'm using a gigabit wired LAN.

One thing does spring to mind - if your NAS has a drive sleep mode, try switching it off - I know that sounds like it doesn't make a huge amount of sense, but I have seen momentary video pauses (couple of seconds) in the past on spanned volumes and switching off sleep mode cured it. Worth a try.
I tried a factory reset but still same. I have reverted back to 2.2.96 but could not restore my backed up Ht2 wall. Each time I try it says successful but then shows black screen and locks up. On restart I can't open Ht2. Maybe changes made between the releases have made backups incompatible. Reset data and just did scan from scratch

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post #1936 of 2035 Old 02-13-2020, 02:35 PM
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I tried a factory reset but still same. I have reverted back to 2.2.96 but could not restore my backed up Ht2 wall. Each time I try it says successful but then shows black screen and locks up. On restart I can't open Ht2. Maybe changes made between the releases have made backups incompatible. Reset data and just did scan from scratch
Oh wow that's not good!

I sent an email to Zidoo yesterday about this crazy inability to revert to previous firmware - it's become a real pain now. It's just lazy coding as far as I'm concerned, and if they're losing backward compatibility between dot releases, that's just p**s poor!
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post #1937 of 2035 Old 02-13-2020, 10:24 PM
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Quote:
Originally Posted by markswift2003 View Post
I use MKVs exclusively (mostly 1:1 remuxes) and have never had video pause like that - that very much sounds like a network issue.

The last glitch I had of any kind was back in November 2018 on v2.1.30 and that was a momentary Atmos audio glitch which was acknowledged and fixed in later firmware.

I'm currently sticking at v2.2.96 because of various reports on the later .3 releases on the Zidoo forums. To be fair, they're probably spurious at best, but v2.2.96 works perfectly for MKVs and there's nothing in the later releases that would improve anything for me.

Another thing to note is, like most here, I'm using a gigabit wired LAN.

One thing does spring to mind - if your NAS has a drive sleep mode, try switching it off - I know that sounds like it doesn't make a huge amount of sense, but I have seen momentary video pauses (couple of seconds) in the past on spanned volumes and switching off sleep mode cured it. Worth a try.



Check the NAS to see if sleep mode is on, and it's off so that couldn't be the issue. Mind you, these same files play flawlessly on the Zappiti so it's definitely the Z9S.

Sampinto
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post #1938 of 2035 Old 02-14-2020, 12:52 AM
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Originally Posted by Amidujusu89 View Post
Check the NAS to see if sleep mode is on, and it's off so that couldn't be the issue. Mind you, these same files play flawlessly on the Zappiti so it's definitely the Z9S.
Which firmware version are you using?

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post #1939 of 2035 Old 02-14-2020, 08:48 AM
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Originally Posted by markswift2003 View Post
Which firmware version are you using?

The most current directly from their website. I hope it's just the glitched of the current player, because I really like the poster wall, the quickness due to the newer chip, etc. so I hope the UHD 2000 doesn't exhibit the same issues. We will see...



The Zappiti just doesn't quit catch up here, and they need a new chip.

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post #1940 of 2035 Old 02-14-2020, 09:26 AM
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The most current directly from their website. I hope it's just the glitched of the current player, because I really like the poster wall, the quickness due to the newer chip, etc. so I hope the UHD 2000 doesn't exhibit the same issues. We will see...



The Zappiti just doesn't quit catch up here, and they need a new chip.
So if it's v2.3.x.x then there a lot of people saying there are playback issues with MKVs on the Zidoo forums with the .3 releases which is something we've not seen up until now. As I've said a few times, this is why I've stuck at v2.2.96.

I had an email from Zidoo on this and other matters this morning stating "Hope tech dept could do better in V2.3.x firmwares." which hopefully means they'll fix it - there is a language barrier obviously but so far Support have been very helpful, so fingers crossed.

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No - sometimes it takes a bit of sleuthing, but personally I just chose the English Forced only (ie "for foreign parts") sub and nothing else.

So I end up with Video, Audio, Sub if necessary and chapters.
Does the Z10 recognise the "forced subtitle" flag in mkv files. Tried a search, but little traffic on the subject.
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post #1942 of 2035 Old 02-14-2020, 11:28 AM
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Does the Z10 recognise the "forced subtitle" flag in mkv files. Tried a search, but little traffic on the subject.
I have the Z9 but given the Z10 is basically the same device in a bigger box with internal Sata ports and is on the same firmware map I'd say yes, it will honour the forced flag in MKVs like the Z9.

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I have the Z9 but given the Z10 is basically the same device in a bigger box with internal Sata ports and is on the same firmware map I'd say yes, it will honour the forced flag in MKVs like the Z9.
Thanks for that. I did come across some discussion from last year, which basically made it as clear as mud lol.
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post #1944 of 2035 Old 02-14-2020, 11:34 AM
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Thanks for that. I did come across some discussion from last year, which basically made it as clear as mud lol.
Yeah I must admit I sometimes look back at posts and think what the hell was I gibbering on about
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@markswift2003

Is there much of a difference in performance between the 2 - Z9 & Z10

Thanks

EDIT - sorry just re-read your reply on "forced subtitles", you already answered the question doh!!

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Originally Posted by steelman1991 View Post
@markswift2003

Is there much of a difference in performance between the 2 - Z9 & Z10

Thanks
None whatsoever. All the current 1296 Zidoo devices are basically the same device with various peripherals added or taken away - power supplies, internal discs, D to As etc.

The X20 Pro and the UHD2000 have 4GB DDR RAM as opposed to the 2GB on the other models, so theoretically the poster wall may perform marginally better, but to be honest I doubt it and it's certainly pretty zippy anyway.

The Z9 performs marginally better than the old X9S but really there's not much in it. (there is a marked difference in HDR features between those two models though)
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Zidoo Z9S | Dune Pro 4K | HDFury Vertex² | 32TB mirrored storage
Denon AVC-X8500H | JVC DLA X7000 | Screen Research 9ft multi aspect ClearPix 2 ISF screen
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post #1947 of 2035 Old 02-14-2020, 02:01 PM
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The Z9 performs marginally better than the old X9S but really there's not much in it. (there is a marked difference in HDR features between those two models though)

In favour of the Z9s? Oh I hope so I’ve just ordered one.

Thanks for the information.


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post #1948 of 2035 Old 02-14-2020, 05:07 PM
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In favour of the Z9s? Oh I hope so I’ve just ordered one.

Thanks for the information.


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I must admit, and this is purely a personal opinion, I don't see any reason to buy anything other than the Z9S - internal storage only is very restrictive - much better to put your money into NAS storage which is infinitely expandable (I currently have 32TB movie storage, mirrored for redundancy, so 64TB in total and will soon be adding another 16TB mirrored to 32TB) and if you want an audiophile device to match high end audio kit you're certainly not looking at Zidoo for it (I use Linn DS).

So yes, the Z9S is a good call.

IMHO

Zidoo Z9S | Dune Pro 4K | HDFury Vertex² | 32TB mirrored storage
Denon AVC-X8500H | JVC DLA X7000 | Screen Research 9ft multi aspect ClearPix 2 ISF screen
3 x PMC IB2S fronts | 4 x PMC Wafer 2 rears | 4 x PMC Wafer 1 ceiling | 2 x M&K SS550 THX height | Rel Stentor III
A pair of slippers, a comfy sofa and a glass of 16 year old single malt
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post #1949 of 2035 Old 02-15-2020, 01:31 AM
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Originally Posted by markswift2003 View Post
I must admit, and this is purely a personal opinion, I don't see any reason to buy anything other than the Z9S - internal storage only is very restrictive - much better to put your money into NAS storage which is infinitely expandable (I currently have 32TB movie storage, mirrored for redundancy, so 64TB in total and will soon be adding another 16TB mirrored to 32TB) and if you want an audiophile device to match high end audio kit you're certainly not looking at Zidoo for it (I use Linn DS).



So yes, the Z9S is a good call.



IMHO

Thanks again Mark. Yes only required as a media player for a small NAS. My main player is a Kaleidescape, but there are titles they don’t have or are without “immersive” audio. I have an Emotiva RMC-1 which plays well with the Kaleidescape but less so with either the Shield or Vero4K that I presently use. Bought a Zappiti but sadly they don’t support “forced subtitles” so it has to go back - though it was rock solid when partnered with the RMC-1.

Hopefully the Z9 will integrate and be as solid as it. We’ll know on Sunday .


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post #1950 of 2035 Old 02-15-2020, 02:37 AM
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Thanks again Mark. Yes only required as a media player for a small NAS. My main player is a Kaleidescape, but there are titles they don’t have or are without “immersive” audio. I have an Emotiva RMC-1 which plays well with the Kaleidescape but less so with either the Shield or Vero4K that I presently use. Bought a Zappiti but sadly they don’t support “forced subtitles” so it has to go back - though it was rock solid when partnered with the RMC-1.

Hopefully the Z9 will integrate and be as solid as it. We’ll know on Sunday .


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I had a K years ago (used to own a CI business) but got a bit fed up with the walled garden approach (although I fully understand why) and when it came to requiring a carousel for BluRays in the early HD days that was the end of it!

There are issues with every single media player out there (I have pretty much all of them in a rather impressive pile!) but it's horses for courses, and the Zidoo fits my brief perfectly for simply playing UHD BluRay movies ripped to MKV with superb image quality, in the correct frame rate with immersive audio.

For HD rips I use Dune (much less than UHD) and streaming services, a Shield Pro (probably sees the most use) - I see no point in getting all worked up trying to get one box to do everything - it never will! It should, but it won't, so I go with the flow and enjoy the ride.

Admittedly I'm lucky because amongst other things I'm a Crestron programmer so everything works seemlessly from a single iPhone app which I designed for my own use so I don't have to put up with other people's dodgy programming... (I have my very own style of dodgy programming!)

And for my money, for movies, the Zidoo has the best interface out there - simple and elegant - ok, it's rather idiosyncratic in setup, but once you understand its little foibles both in the on screen and web interface, it works rather well!

And after I climb down from my soapbox (again!) I really hope you enjoy it!!

And my sincere advice - update to v2.2.96 and stick there for the moment keeping an eye here for developments:

http://forum.zidoo.tv/index.php?forums/zidoo-z9s.52/

Zidoo Z9S | Dune Pro 4K | HDFury Vertex² | 32TB mirrored storage
Denon AVC-X8500H | JVC DLA X7000 | Screen Research 9ft multi aspect ClearPix 2 ISF screen
3 x PMC IB2S fronts | 4 x PMC Wafer 2 rears | 4 x PMC Wafer 1 ceiling | 2 x M&K SS550 THX height | Rel Stentor III
A pair of slippers, a comfy sofa and a glass of 16 year old single malt

Last edited by markswift2003; 02-15-2020 at 02:41 AM.
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