Apple TV Plus no longer in DV, and Disney + isn't really in HDR? - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 29 Old 12-01-2019, 05:49 PM - Thread Starter
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Apple TV Plus no longer in DV, and Disney + isn't really in HDR?

Whoa. So the other day I was playing some shows from Apple TV +, mainly See and all the other DV shows, which at launch looked amazing. I noticed the show looked different and then noticed it wasn't playing in DV anymore. I thought maybe it was my TV but then stumbled upon this:


https://discussions.apple.com/thread/250882137?page=3


Apparently it was hosed on the 22nd.


Then I began to wonder why is the Mandolorian so dark? And I saw this:




What is going on Apple and Disney do you think we just won't notice this????


Any of you upset too?
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post #2 of 29 Old 12-01-2019, 05:53 PM
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Quote:
Originally Posted by gutcheck2001 View Post
Whoa. So the other day I was playing some shows from Apple TV +, mainly See and all the other DV shows, which at launch looked amazing. I noticed the show looked different and then noticed it wasn't playing in DV anymore. I thought maybe it was my TV but then stumbled upon this:


https://discussions.apple.com/thread/250882137?page=3


Apparently it was hosed on the 22nd.


Then I began to wonder why is the Mandolorian so dark? And I saw this:


https://www.youtube.com/watch?v=49SXB4L-R34


What is going on Apple and Disney do you think we just won't notice this????


Any of you upset too?
See has always been tagged as HDR for me and it looks gorgeous. Don't have D+ so can't comment on that.

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post #3 of 29 Old 12-01-2019, 05:59 PM - Thread Starter
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Originally Posted by Otto Pylot View Post
See has always been tagged as HDR for me and it looks gorgeous. Don't have D+ so can't comment on that.

Just had a look and the yes, see says HDR however I could have sworn it looked better last week.


The Morning Show and For All Mankind still say DV and it is not working.....
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post #4 of 29 Old 12-01-2019, 09:40 PM
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You are conflating two completely separate issues from two different companies.

Disney+ shows not being True HDR is a decision Disney made when they mastered the show. It will be the same no matter what device you watch it on. And this is not something that can be fixed unless they go back and remaster the show.

The AppleTV+ shows no longer being in Dolby Vision is an Apple problem and it appears to be universal. I can also report that on launch day I was getting "See" in Dolby Vision but now it is only HDR10. Some other shows like Emily Dickinson are still in Dolby Vision. This matches the reports from that Apple support thread.
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post #5 of 29 Old 12-02-2019, 04:29 AM
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We just watched the last episode of The Morning Show last night and it looked amazing (LG 65C9 via ATV). Some of the aerial night shots were just stunning and I thought I saw the DV indicator light up at the beginning, but I’ll recheck that now. But honestly, if it turns out it was actually HDR10, it won’t change my perception of the video quality.
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post #6 of 29 Old 12-04-2019, 09:49 AM - Thread Starter
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Quote:
Originally Posted by bryantc View Post
You are conflating two completely separate issues from two different companies.

Disney+ shows not being True HDR is a decision Disney made when they mastered the show. It will be the same no matter what device you watch it on. And this is not something that can be fixed unless they go back and remaster the show.

The AppleTV+ shows no longer being in Dolby Vision is an Apple problem and it appears to be universal. I can also report that on launch day I was getting "See" in Dolby Vision but now it is only HDR10. Some other shows like Emily Dickinson are still in Dolby Vision. This matches the reports from that Apple support thread.

Yes, thanks for this. I'm just glad it isn't my gear... it's all pretty new and I want to "trust" it, you know? So I am still in the OCD check everything phase.
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post #7 of 29 Old 12-04-2019, 09:59 AM
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has this issue been fixed as far as Dolby Vision with the ATV+ programming?
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post #8 of 29 Old 12-04-2019, 10:03 AM
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Thread moved to streaming.

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post #9 of 29 Old 12-04-2019, 12:15 PM
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Apple's version of DV is terrible. Elevated blacks on my OLED. Watch the same movie on another device or internal app, and the black are perfect. Apple has never fixed it and probably why they stopped streaming DV. I have since disconnected the ATV and now watch everything on my 2019 Shield, which is vastly better.
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post #10 of 29 Old 12-04-2019, 12:41 PM
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Originally Posted by wxman View Post
Apple's version of DV is terrible. Elevated blacks on my OLED. Watch the same movie on another device or internal app, and the black are perfect. Apple has never fixed it and probably why they stopped streaming DV. I have since disconnected the ATV and now watch everything on my 2019 Shield, which is vastly better.
I've only had my ATV 4K for a month and I have to agree...comparing the Netflix, Disney+ apps across my LG C7's built-in apps versus the ATV and the Dolby Vision quality is noticeably better using my TV's apps...ATV has elevated blacks and loss of fine detail...HDR10 content seems basically the same but something is not right with Apple's Dolby Vision profile...I'm seriously considering returning it and getting the new Nvidia Shield
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post #11 of 29 Old 12-04-2019, 12:50 PM
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has this issue been fixed as far as Dolby Vision with the ATV+ programming?
Nope, it's still "broken".
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post #12 of 29 Old 12-04-2019, 01:04 PM
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Nope, it's still "broken".
so it's only for some programming that DV has been removed from?...or is all DV content now in basic HDR10?
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post #13 of 29 Old 12-04-2019, 03:25 PM
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so it's only for some programming that DV has been removed from?...or is all DV content now in basic HDR10?
"Dickinson" is still playing in Dolby Vision but none of the others are, as far as I know anyway.

As @bodosom has noted in the main thread(?), the ATV4K is receiving DoVi assets but the ATV4K device is converting them to HDR10. So, Apple is sending the "right" format but the ATV4K is changing it to output as HDR10.

Last edited by Keenan; 12-04-2019 at 03:30 PM.
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post #14 of 29 Old 12-04-2019, 03:59 PM
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Originally Posted by Keenan View Post
"Dickinson" is still playing in Dolby Vision but none of the others are, as far as I know anyway.

As @bodosom has noted in the main thread(?), the ATV4K is receiving DoVi assets but the ATV4K device is converting them to HDR10. So, Apple is sending the "right" format but the ATV4K is changing it to output as HDR10.
very strange...if they were removing DV then it would apply to all titles...the fact that it's still there for certain titles seems like a bug but Apple doesn't seem like they are in any rush to fix this...so on Nvidia Shield devices Dolby Vision works normally for all titles?
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post #15 of 29 Old 12-04-2019, 07:08 PM
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Originally Posted by TitusTroy View Post
very strange...if they were removing DV then it would apply to all titles...the fact that it's still there for certain titles seems like a bug but Apple doesn't seem like they are in any rush to fix this...so on Nvidia Shield devices Dolby Vision works normally for all titles?
Apple hasn't provided an Apple TV+ app for the Shield.
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post #16 of 29 Old 12-04-2019, 07:16 PM
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I went into the ATV+ and tested some of this and yup shows that used to be DV now are only HDR10 (See)...what's weird is that the trailer for See still plays in DV but the actual program reverts to HDR10
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post #17 of 29 Old 12-04-2019, 09:39 PM
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Originally Posted by TitusTroy View Post
I went into the ATV+ and tested some of this and yup shows that used to be DV now are only HDR10 (See)...what's weird is that the trailer for See still plays in DV but the actual program reverts to HDR10
Apple hasn't made a (public) statement about it but it's obviously not a bug. People that seek greater understanding should be nagging the publications/journalists that cover Apple to get an explanation.

I might type 2K for 1080p.
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post #18 of 29 Old 12-04-2019, 10:18 PM
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Apple hasn't made a (public) statement about it but it's obviously not a bug. People that seek greater understanding should be nagging the publications/journalists that cover Apple to get an explanation.
This.

My guess is someone flipped a switch somewhere possibly unintentionally. And the support people have no idea what is going on so they are just going to blame the user. We need someone from the press to pick this up and talk to Apple.

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post #19 of 29 Old 12-04-2019, 10:33 PM
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On my R625 See and other shows don't show up in HDR at all. Other internal apps show HDR10 and DV fine
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post #20 of 29 Old 12-05-2019, 07:01 AM
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Originally Posted by bryantc View Post
My guess is someone flipped a switch somewhere possibly unintentionally. And the support people have no idea what is going on so they are just going to blame the user. We need someone from the press to pick this up and talk to Apple.
If it was unintentional then I wouldn't expect Dickinson and trailers to have been excluded from the change.
As a reminder, where providers have Dolby Vision or Dolby Vision as well as HDR-10 assets the ATV4K, by default, requests the Dolby Vision version and converts it as needed:
  • Fully capable displays get 8b RGB encapsulated Dolby Vision.
  • Lesser displays get 12b YCC Dolby Vision
  • HDR-10 displays get Dolby Vision converted to "dynamic" HDR-10.
In the current circumstances Apple is still sending Dolby Vision streams to the ATV4K but they are forcing everything but Dickinson to HDR-10 -- independent of display capability.

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post #21 of 29 Old 12-05-2019, 11:52 AM
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Originally Posted by bodosom View Post
Apple hasn't made a (public) statement about it but it's obviously not a bug. People that seek greater understanding should be nagging the publications/journalists that cover Apple to get an explanation.
I emailed the 'tip' line of 9to5 Mac a few days ago and tweeted at the See and Appletv+ accounts yesterday. Wasn't expecting anything from the tweet, but was hopeful that 9to5 would ask around to some sources. Haven't heard anything at all...
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post #22 of 29 Old 12-06-2019, 03:50 AM
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I had Disney+ for about a week when my friend who has it visited.

Watching 4K movies on it just made me want to collect the UHD BD versions instead.

If you like your PQ and AQ definitively second rate or if your kids can't figure out what to use an iPad for then Disney+ is for you.
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post #23 of 29 Old 12-06-2019, 08:08 AM
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Originally Posted by 3nsdan 2 View Post
I emailed the 'tip' line of 9to5 Mac a few days ago and tweeted at the See and Appletv+ accounts yesterday. Wasn't expecting anything from the tweet, but was hopeful that 9to5 would ask around to some sources. Haven't heard anything at all...
Actually, 9to5mac DID pick up the story:
https://9to5mac.com/2019/12/06/dolby...n-on-apple-tv/
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post #24 of 29 Old 12-06-2019, 12:04 PM
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I emailed the 'tip' line of 9to5 Mac a few days ago
Yeah, in it's in the Apple echo chamber now. 9to5, Cult of Mac and MacRumors have all put up articles.


Thanks.

I might type 2K for 1080p.
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post #25 of 29 Old 12-06-2019, 04:53 PM
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I think the ATV4K DV issue is fixed, at least it is for me on ATV4K. As of today all the episodes of See and For All Mankind that were previously showing up as HDR are now showing DV. This includes today’s new episodes. I did not check every episode, just a couple.
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post #26 of 29 Old 12-06-2019, 04:58 PM
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I think the ATV4K DV issue is fixed, at least it is for me on ATV4K. As of today all the episodes of See and For All Mankind that were previously showing up as HDR are now showing DV. This includes today’s new episodes. I did not check every episode, just a couple.
that's great to hear!...I bought my ATV 4K in November and still haven't activated my free year of ATV+ yet
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post #27 of 29 Old 12-06-2019, 05:22 PM
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Yep, just checked an episode of "See" and it's showing as Dolby Vision, nice!
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post #28 of 29 Old 12-06-2019, 05:31 PM
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Originally Posted by Keenan View Post
Yep, just checked an episode of "See" and it's showing as Dolby Vision, nice!
I guess it took some websites to publicize the issue before Apple took any action...power to the people!...ATV+ image quality and bit-rates are too gorgeous to take a step back...I'm glad Apple fixed the issue
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post #29 of 29 Old 12-06-2019, 06:32 PM
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I’m having an opposite problem. I’m getting Dolby Vision on the things I am supposed to get it on but on Apple TV+ & itunes Dolby Vision movies it’s crushing blacks. On Disney plus & Netflix it doesn’t have the contrast that Dolby Vision titles have & the colors are washed out some.
Nothing has been changed on my TV or setup. I called Apple & they said there were multiple reports of what I am seeing so hopefully they’ll get it fixed soon.

I have a LG G6 OLED & have been using color space 4:4:4 ever since I got my Apple TV over a year ago.

Is anyone else having this problem?

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